Customer Success Engineer Devops Jobs

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to suppor

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team and play a pivotal role in delivering our highest-quality suite of products. In this role, you will contribute to building clean, robust code with a relentless focus on quality and customer success. You will be instrumental in developing a new SaaS platform designed to provide a secure, consistent, and best-in-class experience for customers purchasing and utilizing various Portworx offerings. As a core developer, you will take ownership of designing and implementing innovative features and products across the Portworx portfolio. WHAT YOU’LL DO Design & Develop SaaS Microservices: Build, scale, and integrate new features into Portworx products, ensuring seamless alignment with our distributed system architecture. Own the Lifecycle: Lead end-to-end engineering efforts, including design reviews, code reviews, unit/functional testing, documentation, and managing CI/CD deployment pipelines. Collaborate Globally: Partner closely with cross-functional peers and stakeholders (from Product Management to early-adopter customers) to take solutions from initial concept to production. Drive Iterative Quality: Take full ownership of feature development by proactively adapting to customer feedback and resolving issues identified during testing and deployment. Innovate & Experiment: Research and experiment with emerging technologies to push boundaries, optimize cloud infrastructure, and pione

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the vital technical bridge between our innovative solutions and customer success, utilizing deep technical expertise to drive sales and deliver complex Professional Services across the ANZ. As a Technical Design Architect , you will work closely with Sales, Engineering, and Service teams, becoming a trusted advisor who scopes, sells, and implements strategic solutions for our customers' most challenging data infrastructure problems. Your mission is to translate business needs into powerful, real-world technical outcomes. WHAT YOU'LL DO Design and Deliver Strategic Solutions: Lead the technical scoping, design, and hands-on delivery of complex, large-scale Professional Services solutions, focusing on data migration, replication, and clustering for homogeneous and heterogeneous environments. Drive Pre- and Post-Sales Technical Strategy: Act as a high-level technical consultant to both internal sales teams and external customers, participating in customer evaluations and Proofs of Concept (POCs) to ensure our solutions meet future business continuity and disaster recovery requirements. Automate and Optimize Customer Environments: Develop and implement scripting and automation solutions (e.g., in Python or for APIs) to seamlessly integrate Pure Storage into a customer’s operational environment and streamline data migration and replication processes. Influence Technical Direction and Standards: Advise

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners. Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions. This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue. The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success. This role reports into the Associate Director, Agency Partnerships. What you'll Do: Build, own

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners. Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions. This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue. The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success. This role reports into the Associate Director, Agency Partnerships. What you'll Do: Build, own

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview As an Academy Content Consultant, you will join our internal product education team to design and develop high-quality learning content. In this role, you will lead course development projects end-to-end, translating complex product functionality into engaging educational experiences that empower Bloomreach users. Operating with a degree of autonomy, you will collaborate closely with Subject Matter Experts and cross-functional partners in a fast-paced SaaS environment. This position offers excellent opportunities for continuous growth, tool specialization, and direct impact on customer success. As an Academy Content Consultant, your job will be to: Own Course Development Projects End-to-End: Take full responsibility for the post-design planning, execution, iteration, and timely deliver

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Applications for our 2027 Associate Consultant Graduate program are now open , and we’re looking for motivated individuals who are ready to take the next step in their consulting career with Appian. Our graduate program is designed for talented students and recent graduates who are excited to launch their consulting careers and make an impact from day one. About the Team: Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. The Opportunity: As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. What You’ll Do: Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading platform. Analyze & Architect: Evaluate client b

About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Con

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a dynamic Senior Information Security GRC Analyst to support IT and InfoSec by performing various governance, risk, and compliance activities as part of the OneTrust InfoSec GRC team. Your Mission Customer Security Assurance & Questionnaires Own a high volume of end-to-end completion of customer security questionnaires (CAQs) , RFP security sections, and other assurance artifacts (e.g., SIG, CAIQ, custom questionnaires). Provide accurate, consistent, and defensible responses by leveraging internal evidence repositories (SOC reports, ISO certificates, policies, standards, diagrams, pen test summaries, etc.). Partner with internal stakeholders (Sales, Marketing, Customer Success, Security, Engineering, Privacy, Legal, Compliance, Product) to validate responses and resolve gaps. Customer Engagement & Security Discussions Meet with customers and prospects to explain security controls, risk posture, and compliance commitments . Present security topics with confidence and clarity—tailoring depth for technical and non-technical audiences. Support Sales and Customer Success by addressin

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

Position Overview: We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. The Manager of GTM Operations (EMEA/APAC) is a critical, strategic partner to the VP of Sales in EMEA and APAC. You will foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have a proven track record of building scalable processes and leveraging AI to drive sustained revenue growth. Strong analytical and strategic planning capabilities are essential. Key Responsibilities: Commercial Strategy and Growth Partner with the Sales and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets Translate complex data into actionable recommendations for Commercial leaders Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity Forecasting & Pipeline Management Drive and evolve the sales forecasting framework, implementing a disciplined, data-driven forecast cadence across all theatres and segments Utilize Salesforce, GTM tools and data sets (snowflake) to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes. Leverage AI and machine learning capabilities within the existing data stack (e.g., Snowflake, Salesforce) to enhance forecast accuracy, surface pipeline risk earlier, and automate routine reporting Deliver consistent r

Position Overview: The Product Compliance Requirements Analyst for Diligent Entities will support the US compliance angle of the market-leading entity management solution. Working closely with the Principal Product Compliance Advisor, this role is responsible for translating US corporate compliance requirements into clear, actionable product requirements. The Analyst will focus on delivery: breaking down complex or ambiguous compliance problems into discrete, actionable requirements, running discovery, and producing detailed documentation the Product and Engineering teams can build against. This is a hands-on, execution-focused role rather than a strategic or external-facing one, with daily engagement across Product Management, Engineering, customers, and Customer Success. Key Responsibilities Support the Principal Product Compliance Advisor in ensuring Diligent Entities meets US corporate compliance requirements. Conduct discovery on US corporate compliance and filing requirements, breaking findings down into identifiable, actionable elements. Gather, document, and maintain detailed product requirements for US compliance-related features and changes. Translate regulatory and legislative detail into requirements that Product Managers and Engineering can act on and prioritise. Initially the successfully candidate will focus on US requirements, and the remit may expand to other jurisdictions over time. Track changes in US corporate compliance rules and filing requirements, flagging impacts to Diligent Entities. Work day-to-day with Product Management, Engineering, Customer Success teams, and customers directly to validate requirements and support delivery. Work directly within Diligent Entities to validate requirements against real platform behavior, drawing on hands-on product experience. Provide the US compliance perspective to internal stakeholders (Customer Success, Support, Training, Sales) as needed. Required Experience/Skills: 5+ years' experience as a corporat

You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go ‑ to ‑ market teams to bring them to life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross ‑ functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next. Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes. Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements. Lead an agile, cross ‑ functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high ‑ quality SaaS features. Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you. Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade ‑ offs, and making clear, data ‑ informed decisions. These are the essentials you’

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Senior Full Stack Software Developer, you will be responsible for leading the design, development, and delivery of scalable full-stack applications, shaping system architecture, and driving engineering excellence across Redwood’s automation and SaaS platforms. Design, develop, and implement scalable, secure, and high-performance full-stack applications using Java, JavaScript, and related technologies Architect and build backend services, APIs, and microservices with a focus on scalability, reliability, and maintainability Develop responsive, accessible, and high-quality front-end user experiences Partner with product managers and stakeholders to define technical strategy and translate business requirements into system designs Own and contribute across the full software development lifecycle, from architecture and design to deployment and optimization Establish and promote best practices in coding, testing, observability, performance optimization, and AI usage Lead architectural discussions a

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We’re looking for a Marketing Analytics Manager who will own the strategy and optimization of marketing performance reporting across the organization. This role goes beyond dashboard creation—you’ll act as a strategic partner to marketing and leadership, translating data into actionable insights that drive pipeline growth and improve campaign performance. You will define how success is measured across the marketing funnel, proactively identify trends and opportunities, and ensure the organization has a clear, consistent view of performance. You will partner closely with Marketing, RevOps, and data teams to enable scalable analytics solutions and trusted reporting. Analytics Strategy & Ownership Own the end-to-end marketing analytics strategy, including defining KPIs, establishing reporting frameworks, and standardizing measurement approaches across the funnel Establish and govern a consistent source of truth for marketing performance across channels, segments, and funnel stages Define success metrics tied to pipe