Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re looking for Senior Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and me
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s The Opportunity? Fin is an AI-first company revolutionizing how customer service is delivered today. Our entire platform is driven by an advanced AI Agent who we call Fin, who blends automation with empathy, setting a new standard in customer support. At Fin, you’ll help shape the future of AI-first customer service, showing our customers the transformative power of artificial intelligence. By inspiring a bold vision and delivering impactful solutions, you’ll make AI-powered support not just possible, but a reality for our customers. About the Role: Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs
We’re looking for a Senior Product Manager to lead AI Studio, Asana's AI workflow builder, in San Francisco. The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. In this role, you will own an end-to-end AI product that powers millions of workflows, enabling large enterprise organizations to build, govern, and deploy AI at scale across their organizations. You will join a dynamic cross-functional environment working directly with Engineering, Design, Experience Research, Data Science, and Go-To-Market teams to turn system-critical processes into reliable, automated work inside Asana's work graph. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for AI Studio end to end, tying every investment directly to customer impact, business outcomes, and Asana's mission. Drive direct business outcomes for a consumption-based AI product: own reporting, forecasting, and ROI, and define the metrics that connect product usage to revenue on a consumption billing model. Scale AI Studio to reliably support millions of workflows, ensuring the quality, performance, and dependability enterprises require for system-critical processes. Ship automation capabilities that enable enterprise teams to deploy AI across their organizations, ranging from single-team workflows to processes spanning thousands of users. Build for enterprise trust by shaping AI governance, admin contr
Data Scientist The Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value . Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling . We understand our company’s goals and proactively inform their direction with data so that our product can help more teams do great things. As a Data Scientist at Asana, you’ll help us ask the right questions and answer them rigorously. You’ll work closely with our Pro duct and Business teams to understand their goals and proactively inform their direction with data. You’ll keep taking on new responsibilities as you grow—from defining core metrics to building machine learning models and keeping the data flowin g in our pipelines This role is based in our Warsaw office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . We offer a Contract of Employment (UoP) for our employees in Poland . What you’ll achieve Design and analyze experiments to measure the impact of new product features. Investigate high-level questions like “What are the collaborative patterns of the most successful teams using Asana?” Add new metrics and aggregations to our data warehouse to make new classes of questions answerable. Build models to predict the growth trajectory of different customer segments. Partner with cross-functional stakeholders across engineering, product management, and business teams to drive data-informed decision-making. About you Bachelor's Degree in Computer Science, Math, Statistics, Engineering, a related quantitative field, or equivale
This Engineering Manager will lead the Data Visualizations Explorations team within the Graphing organization, setting product direction, and coaching and developing team members. They will staff and drive projects that build end to end experiences for Datadog’s core users: observability engineers. This includes extending the capabilities of core widgets like Hostmap and Geomap Visualizations and finding innovative ways to leverage existing Datadog data sources. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling data experiences. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Data Visualization Explorations team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more. Proactively anticipate cross-team dependencies and blockers to goals. Identify opportunities to appropriately reuse or customize features across dashboards, notebooks, and product pages. Deeply understand the needs of our customers and other Datadog products we work with. Participate in customer conversations, review product briefs, read feature requests, and coach team members to adopt these practices as well. Define and maintain high standards for operations practices, including bug triage and remediation, incident response, and gathering and analyzing performance telemetry for our widgets. Who You Are: At least 2 years of people management experience in a software engineering or similar setting Strong TypeScript/JavaScript skills, including familiarity with front
Manager I, Engineering - Onboarding Growth This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the “front door” of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Onboarding Growth team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more Build UX features to streamline the onboarding and trial experience through rapid experimentation Build out data platforms and use that data to personalize the onboarding experience for each user Work directly with product teams to ensure each product has a best in class new user experience Create AI-assisted setup options to make sure initial setup “just works” out of the box Champion the use of analytics data to analyze user behaviour and apply those insights
The APJ Sales Enablement Team empowers our Sales and Customer Success teams with the right information, skills, and tools throughout their tenure at Datadog in order to maximise their ability to land, expand, and drive Datadog’s next phase of growth across the region. We act as strategic partners to the APJ Leadership Team, ensuring they have the support they need to achieve their goals. We need a player-coach to deliver key Sales Enablement programs and lead our team of regional Sales Field Enablement Managers. This role reports to the Director of GTM Enablement & Business Value, APJ. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Build, lead, and empower a high-performing team of Sales Field Enablement Managers as they deliver world-class enablement programs to the field Regularly shadow, provide feedback to, and coach your team to ensure training effectiveness Hold frequent career and development conversations with your direct reports to help them reach their potential Deliver live and virtual sales onboarding and ongoing training programs that equip sellers and sales leaders with the essential knowledge and skills required to be successful in their role Partner with the global Sales Field Enablement team to evolve our field listening methodology—contributing an APJ lens to how it's designed, documented, and connected to data—and coach the APJ team to apply it consistently and well, ensuring regional insights flow back into global strategic initiatives Partner with Strategic Operations to synthesise field listening and performance data into a consolidated view of what is driving or inhibiting Sales performance across APJ in order to shape regional and global enablement strategy Provide on-the-spot training and coaching, and curate workshops for se
We are looking for innovative, experienced sales individuals with extraordinary energy, passion, and initiative to drive partner awareness and channel new business for the fastest growing database in the world, MongoDB. The Manager of Cloud Partners role owns all the sales and channels related to our MongoDB as a Service partnerships in the region. This individual will be accountable for developing a strategy to generate an incremental sales pipeline with the cloud partners, increasing their efficiency via sales and technical enablement, joint marketing, post-sales support, and demonstrating to them how to sell the value of MongoDB. We are looking to speak to candidates who are based in Shanghai, Beijing and Shenzhen for our hybrid working model. Responsibilities Run Cloud Partner relationships in the China Area with a direct reporting line to the Regional Director of Mainland China Build and execute go to market programs (co-selling and co-marketing) with Cloud Partners Drive enablement and field alignment activities to deliver incremental MongoDB revenue with Cloud Partners Own New ACV quota & pipeline creation goal for Cloud Partner’s MongoDB as a Service business in the region Proactively helping prospect, identify, qualify, and develop a sales pipeline with the Cloud Partner’s regional sales teams Provide both business and technical expertise to the Cloud Partners to help them sell the value of MongoDB Interlock with MongoDB’s Global Partner team, Pre-sales, Post-sales, and Marketing support Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Requirements BA/BS required 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business Technically knowledgeable in the enterprise software and cloud computing space At least 5 years generating pipeline and selling in the Cloud/Database/IaaS spa
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Marketplace organization drives Lyft’s business growth and ensures our marketplace performs reliably and efficiently. Within Marketplace, the Market Insights team is responsible for the health and growth of Lyft’s top regions. We are looking for an analyst to join the Market Insights team to identify key opportunities in these regions and influence strategy across the company. From long-term strategic decisions to weekly agile operations, you will own a range of business-critical work. You will identify our marketplace’s most critical gaps, create business and product strategies to address them, and partner with cross-functional teams to deliver impact. The ideal candidate is proactive, has strong analytical capabilities, and can collaborate effectively across teams. Responsibilities: Become an expert in rideshare marketplace behaviors/trends and support leadership in data-informed business strategies and decisions Leverage data and analytics to identify problems and opportunities in Lyft’s top regions, synthesize the trends and insights, and recommend action plans Operate within rideshare decision-making frameworks with a critical lens, evaluating areas of improvement and business growth opportunities Partner with Data Science, Product, Engineering, and other teams to deliver business, product, and strategy improvements Be proactive in pursuing opportunities and have a true ownership mindset to get things done Experience: Bachelor’s degree with a focus in analytics, statistics, economics, finance, marketing, or other quantitative fields 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup Experience analyzing data, extracting key insights and trends, and producing
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Marketplace organization drives Lyft’s business growth and ensures our marketplace performs reliably and efficiently. Within Marketplace, the Market Insights team is responsible for the health and growth of Lyft’s top regions. We are looking for an analyst to join the Market Insights team to identify key opportunities in these regions and influence strategy across the company. From long-term strategic decisions to weekly agile operations, you will own a range of business-critical work. You will identify our marketplace’s most critical gaps, create business and product strategies to address them, and partner with cross-functional teams to deliver impact. The ideal candidate is proactive, has strong analytical capabilities, and can collaborate effectively across teams. Responsibilities: Become an expert in rideshare marketplace behaviors/trends and support leadership in data-informed business strategies and decisions Leverage data and analytics to identify problems and opportunities in Lyft’s top regions, synthesize the trends and insights, and recommend action plans Operate within rideshare decision-making frameworks with a critical lens, evaluating areas of improvement and business growth opportunities Partner with Data Science, Product, Engineering, and other teams to deliver business, product, and strategy improvements Be proactive in pursuing opportunities and have a true ownership mindset to get things done Experience: Bachelor’s degree with a focus in analytics, statistics, economics, finance, marketing, or other quantitative fields 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup Experience analyzing data, extracting key insights and trends, and producing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. What you’ll do As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. Responsibilities Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications Communicate clearly and crisply with leadership stakeholders and drive alignment acr
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience Design the playbook to execute against operational requirements and deliver a best-in-class user experience Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative payments and business funding products, ensuring a seamless user experience Design the SOPs of technical product support, including API troubleshooting, to execute against operational requirements and deliver a best-in-class user experience securing customer retention objectives for new product releases Lead multiple cross-functional projects that enable the launch of new products and features Simultaneously, managing timelines, resources, and stakehol
About the Team The Applied AI team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our ADEs in the Large Enterprise segment, you’ll help companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the Role We are seeking an Applied AI Engineering leader to ensure the technical success of our most strategic Large Enterprise customers across EMEA. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology. This role is open in both our London and Munich offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the strategy and operating model of the Large Enterprise Applied AI team, ensuring alignment with company objectives and the evolving needs of our customers. Lead, build, and mentor a team of high-performing ADEs to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption. Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps. Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level
About the Team OpenAI’s Hardware organization develops system and infrastructure solutions tailored to the demands of advanced AI workloads. We work across the full stack—from silicon to system integration—partnering closely with internal teams and external vendors to define and deliver next-generation AI infrastructure. Our team focuses on defining scalable, high-performance system architectures and reference designs that balance performance, cost, and operational efficiency across rapidly evolving technologies. About the Role We are seeking a 3P Architect to define and drive rack- and cluster-level reference designs in collaboration with external partners. This role is responsible for translating workload requirements and system-level goals into concrete architectures, aligning partners on critical design attributes, and ensuring vendor roadmaps meet our infrastructure needs. You will work closely with performance modeling and internal architecture teams to evaluate tradeoffs, while owning the end-to-end definition and execution of third-party system designs. This includes identifying gaps in current technologies, driving vendor development, and shaping future infrastructure capabilities. This role requires strong system intuition, cross-functional leadership, and the ability to operate effectively across internal teams and external ecosystems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Define rack- and cluster-level reference architectures for AI infrastructure deployments. Translate workload requirements into clear system design specifications and partner deliverables. Collaborate with performance modeling teams to evaluate architectural tradeoffs and system behaviors. Align internal stakeholders and external partners on critical system attributes (performance, cost, power, reliability, scalability). Identify gaps in current technology offerings and dr
About the Team The Stargate team is responsible for building the physical infrastructure that powers large-scale AI systems. We design and deliver next-generation data centers optimized for dense compute clusters, advanced networking, and rapidly evolving hardware platforms. This work sits at the intersection of hardware engineering, systems architecture, and infrastructure execution—translating cutting-edge compute roadmaps into scalable, production-ready environments. Our teams partner across silicon vendors, server and storage OEMs, networking teams, and data center engineering organizations to bring new capacity online quickly, reliably, and at global scale. About the Role We are seeking a CPU & Storage Technical Lead to define and drive the server compute and storage architecture strategy for Stargate infrastructure. In this role, you will own technical direction across CPU platforms, memory configurations, local and disaggregated storage systems, and their integration into large-scale AI clusters. You will evaluate vendor roadmaps, lead platform tradeoff decisions, and ensure compute and storage systems are optimized for training, inference, and supporting services. You will work cross-functionally with hardware engineering, performance modeling, networking, supply chain, and deployment teams, as well as external partners such as AMD, Intel, OEMs, ODMs, and storage vendors. This is a highly strategic role for someone who can operate deeply at the component level while also driving long-range infrastructure decisions. Key Responsibilities Own CPU and storage technical strategy for Stargate compute infrastructure across current and future generations. Evaluate CPU platforms across performance, efficiency, memory bandwidth, PCIe topology, cost, and roadmap alignment. Define storage architectures for AI environments, including boot media, local NVMe, shared storage, caching tiers, metadata services, and high-performance data pipelines. Drive server platform de
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