Synthesia is the worldβs leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the roleβ¦ We are hiring a Director of Sales Operations to own the operating rhythm of our pre-sales engine globally: Sales, Sales Development, and Sales Engineering. This is a player/coach role leading a small team of experienced senior operators while staying hands-on, and our first Sales Operations leadership seat in North America. This role reports to the VP of Revenue Operations. What youβll be doingβ¦ Forecasting and pipeline inspection. Own forecast methodology, accuracy, and variance analysis end to end for Sales and Sales Development; run the weekly commit and pipeline inspection cadence; build the leading indicators (stage conversion, velocity, slippage, aged pipeline) that make the forecast defensible before quarter end, not explained after it. Sales process and policy. Own the pre-sales process architecture: opportunity stages, exit criteria, qualification standards, pipeline hygiene rules, rules of engagement, and the SDR-to-AE handoff, including how conflicts get resolved. Sales Engineering coverage. Own the SE deployment model (SE-to-AE coverage ratios, prioritization of scarce SE time), standardize the technical proof-of-concept and demo process, and build the reporting that shows technical w
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Director Strategic Parts And Service Supply Chain Jobs
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Synthesia is the worldβs leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the roleβ¦ We are hiring a Director of CS Operations to own the operating rhythm of our post-sales organization globally: Customer Success, Professional Services, Support & Moderation. This is a player/coach role, our first Post-Sales Operations leadership seat in North America, alongside existing EMEA coverage. This role reports to the VP of Revenue Operations. What youβll be doingβ¦ Renewal forecasting and health-score inspection. Own renewal forecast methodology, accuracy, and variance analysis end to end; run the health-score and renewal-risk inspection cadence; build leading indicators (usage/adoption signals, engagement decay, ticket volume, time-to-value, save rate) that make the forecast defensible before the quarter ends. Predictive retention modeling. Build and own a rolling 12-month GRR/NRR retention model that surfaces cohort-level risk before it reaches the escalation point, not after. Post-sales process and policy. Own the customer lifecycle process architecture: onboarding stages and exit criteria, health-score methodology, QBR and renewal-prep cadence, escalation and save-play processes, and Sales-to-PS, PS-to-CS handoffs, including how expansion and renewal conflicts get resolved. Capaci
Director, International CRM Intelligence & Insights Strategy β 7 Locations. Apply via Workday.
Director, Comms Strategy β 2 Locations. Apply via Workday.
Director, Sales Strategy β PA - Philadelphia, 1800 Arch St. Apply via Workday.
Director, Shield Services Product Strategy & GTM β PA - Philadelphia, 1800 Arch St. Apply via Workday.
Executive Director, Marketing Portfolio Strategy HIV Treatment β United States - California - Foster City. Apply via Workday.
Lead Director, Technology Strategy and Program Governance β CT - Hartford. Apply via Workday.
Lead Director, Sales Strategy β IL - Work from home. Apply via Workday.
Assoc Director, Market Access Strategy Operations - HIV Prevention β United States - California - Foster City. Apply via Workday.
Executive Director, Strategy & Operations, Comcast Government Services β 2 Locations. Apply via Workday.
Senior Director, Payer and Channel Strategy β 2 Locations. Apply via Workday.
The Best Players Need the Best People. This position leads the PGA Tourβs revenue advisory and development support for the non-operated events portfolio. The role is responsible for developing and advancing the Tourβs approach to supporting non-operated events in strengthening event-level revenue, commercial performance and long-term business sustainability. Serving as a senior commercial advisor to non-operated events, the Senior Director partners with event leadership to assess opportunities, establish commercial priorities, strengthen sales capabilities and implement best practices. The role also leads efforts to identify, develop and advance revenue opportunities, including direct support of event-level partnerships when appropriate. The Senior Director leads a team responsible for commercial support across the non-operated events portfolio and works closely with PGA Tour enterprise commercial teams to connect opportunities, relationships and insights across the broader commercial ecosystem. Qualifications Bachelorβs degree in Business, Marketing, Sports Management or a related field, or equivalent combination of education and relevant experience. 12+ years of progressively responsible experience in commercial strategy, business developme
Lead Director (IC), Digital Product - Conversational AI Strategy β Work At Home-Texas. Apply via Workday.
AI Strategy for Business & Align with Enterprise Strategy, Global Services - Director β New York New York United States. Apply via Workday.
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