About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAIโs breakneck shipping cadence and growth โ and the expectation that it will only accelerate โ our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations Lead who combines operational leadership, systems thinking, vendor management, and hands-on execution. Youโll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, youโll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale. This is not a traditional support operations lead role. Weโre looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains. Lead multi-site partner management, including commercial ownership, capacity planning and workfor
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About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the โCTO of your book of businessโ, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donโt just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset โ who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role Snowflake is hiring a Senior Manager to lead the ANZ Sales Development and Inside Sales Representative function. This is a strategic leadership role at the intersection of top-of-funnel pipeline generation and early-stage deal development. You will lead a team of four SDRs and four ISRs in ANZ. The ISR population is part of Snowflakeโs APJ pilot, transitioning selected SDR talent into opportunity-owning roles that carry pipeline through to negotiation. This is not a traditional operational SDR management role. We are looking for a leader who can shape pipeline strategy, coach across both SDR and ISR motions, and operate credibly with a senior ANZ sales leadership group. What you will do Lead and develop a high-performing SDR and ISR team across ANZ. Build and execute pipeline generation strategies that drive meeting volume, opportunity creation, and contribution to closed won revenue. Partner closely with senior ANZ field sales leaders to align SDR/ISR activity with account coverage and sales priorities. Own and help scale the ISR pilot, coaching reps as they transition from SDR work into opportunity-stage management and negotiation support. Use data and performance metrics to improve pipeline contribution, opportunity progression, and overall team effectiven
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. Weโre a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape whatโs next? Join us! Explore opportunities at dnb.com/careers. The AI Operations Engineer is responsible for supporting the reliability and operational intelligence of cloud-hosted and AI-enabled services. This role focuses on observability, CI/CD-integrated reliability, alerting, and automated remediation to reduce noise, detect issues early, and improve incident response.
About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., backed by One97 Communications Limited, one of India's largest fintech groups, is building a merchant payments business in Europe. We are starting with Luxembourg and are currently in the early stages of shaping our product, go-to-market approach, merchant outreach, and local market understanding. We are looking for motivated interns who are curious, proactive, and excited to be part of building something from the ground up. About the Internship Duration: 6 months Location: Luxembourg Type: Internship As a Market Intelligence Intern, you will help Paytm Europe better understand Luxembourg's merchant market: visiting local businesses, speaking with merchants, collecting information on how they accept payments today, and helping the team spot opportunities. This is a hands-on role, split between the field visits and desk research. What You'll Be Doing โ Visit merchants across Luxembourg: restaurants, cafรฉs, retail shops, convenience stores, fuel stations, and other small businesses. โ Ask merchants how they currently accept payments, which provider or card machine they use, and what works well and what does not. โ Record findings in a structured format: merchant name, location, business type, payment method, provider, and key pain points. โ Support desk research on Luxembourg's payments market: local providers, pricing models, card machines, and merchant reviews. โ Identify common challenges: payment costs, settlement delays, onboarding friction, hardware or reporting issues. โ Explore where AI or tech tools could help merchants: marketing, invoicing, inventory, reporting, loyalty, scheduling. โ Write findings into simple weekly summaries for the team. โ Coverage areas: Luxembourg City, Kirchberg, Cloche d'Or, Esch-sur-Alzette, Differdange, Dude
Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management โ Manage collections across delinquency buckets (0โ30, 31โ60, and higher DPD segments) โ Improve resolution rates in both early and late buckets โ Focus on non-starter and delinquent accounts to prevent roll-forward โ Drive collection efficiency and overall portfolio health โ Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management โ Handle soft delinquency buckets (0โ30 & 31โ60 DPD) through tele-calling strategies โ Design and optimize calling patterns based on customer risk profiling โ Improve dialer efficiency, call connect rates, and campaign performance โ Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control โ Ensure strong field discipline (app usage, visit tracking, audit trails) โ Drive legal escalation for critical/high-risk cases โ Conduct audits to identify and mitigate portfolio risks โ Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management โ Lead large teams including Collection Managers, Team Leaders, and Executives โ Manage third-party/vendor collection agencies โ Allocate portfolios and set bucket-wise targets โ Conduct daily huddles, reviews, and performance tracking โ Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery โ Drive monthly collection targets and improve resolution ratios โ Enhance PTP (Promise to Pay) conversion and kept rates โ Focus on First-Time Delinquent (FTD) customers to reduce future NPAs โ Ensu
Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management โ Manage collections across delinquency buckets (0โ30, 31โ60, and higher DPD segments) โ Improve resolution rates in both early and late buckets โ Focus on non-starter and delinquent accounts to prevent roll-forward โ Drive collection efficiency and overall portfolio health โ Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management โ Handle soft delinquency buckets (0โ30 & 31โ60 DPD) through tele-calling strategies โ Design and optimize calling patterns based on customer risk profiling โ Improve dialer efficiency, call connect rates, and campaign performance โ Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control โ Ensure strong field discipline (app usage, visit tracking, audit trails) โ Drive legal escalation for critical/high-risk cases โ Conduct audits to identify and mitigate portfolio risks โ Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management โ Lead large teams including Collection Managers, Team Leaders, and Executives โ Manage third-party/vendor collection agencies โ Allocate portfolios and set bucket-wise targets โ Conduct daily huddles, reviews, and performance tracking โ Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery โ Drive monthly collection targets and improve resolution ratios โ Enhance PTP (Promise to Pay) conversion and kept rates โ Focus on First-Time Delinquent (FTD) customers to reduce future NPAs โ Ensu
Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management โ Manage collections across delinquency buckets (0โ30, 31โ60, and higher DPD segments) โ Improve resolution rates in both early and late buckets โ Focus on non-starter and delinquent accounts to prevent roll-forward โ Drive collection efficiency and overall portfolio health โ Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management โ Handle soft delinquency buckets (0โ30 & 31โ60 DPD) through tele-calling strategies โ Design and optimize calling patterns based on customer risk profiling โ Improve dialer efficiency, call connect rates, and campaign performance โ Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control โ Ensure strong field discipline (app usage, visit tracking, audit trails) โ Drive legal escalation for critical/high-risk cases โ Conduct audits to identify and mitigate portfolio risks โ Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management โ Lead large teams including Collection Managers, Team Leaders, and Executives โ Manage third-party/vendor collection agencies โ Allocate portfolios and set bucket-wise targets โ Conduct daily huddles, reviews, and performance tracking โ Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery โ Drive monthly collection targets and improve resolution ratios โ Enhance PTP (Promise to Pay) conversion and kept rates โ Focus on First-Time Delinquent (FTD) customers to reduce future NPAs โ Ensu
Weโre building a world of health around every individual โ shaping a more connected, convenient and compassionate health experience. At CVS Healthยฎ, youโll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger โ helping to simplify health care one person, one family and one community at a time. Position Summary **Qualified candidates will sit in either Texas or Atlanta, Georgia area due to book of business** The NAT Accounts Senior Director of Account Management leads a team of Account Executives supporting large, complex National Accounts. This leader is responsible for customer retention, profitable growth, client satisfaction, account strategy, and effective execution across an assigned portfolio. The Senior Director partners with Sales, Client Management, Underwriting, Operations, Network, Clinical, Product, and other enterprise teams to address customer needs, manage business risks, and deliver measurable value. The role requires strong healthcare-industry knowledge, sound business judgment, executive-level communication, and the ability to lead through a complex organization. **In addition to a base salary, this opportunity is eligible for Sales Incentive Compensation + Stock options* * What you will do Lead, coach, and develop a high-performing team of Account Executives. Establish clear priorities, performance expectations, and accountability across the team. Oversee customer strategies focused on retention, growth, financial performance, member experience, and client satisfaction. Identify customer and portfolio risks early and lead the development of mitigation plans. Build
Become a part of our caring community The Strategy Advancement Advisor is a member of Humanaโs People Innovation team, which helps shape and advance the future of HR by translating enterprise and workforce priorities into focused strategies and measurable outcomes. This role partners with HR and business leaders to frame complex challenges, develop fact-based recommendations, and move high-priority initiatives from strategy through execution. The Advisor will work across a varied portfolio of enterprise people priorities and transformation efforts, bringing structure to ambiguity, connecting work across functions, and helping leaders make informed decisions that improve business, workforce, and associate outcomes. Humana is seeking an experienced strategy professional to join the People Innovation team. The team serves as a strategic partner to HR and the business, helping identify, shape, and advance high-impact opportunities that support Humanaโs people strategy and broader enterprise transformation. Our work spans emerging workforce priorities, talent and organizational strategies, operating model and work redesign, and other cross-functional initiatives that require enterprise perspective, disciplined problem solving, and coordinated execution. As a Strategy Advancement Advisor, you will lead and support a portfolio of complex, high-visibility initiatives from early problem definition through recommendation and activation. You will work with senior leaders, HR partners, subject matter experts, and cross-functional teams to clarify business needs, synthesize internal and external insights, evaluate strategic choices, and translate direction into practical plans. The role requires the ability to move between strategy and execution, build alignment across a matrixed organization, and produce clear, executive-ready recommendations that enable timely decisions and
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: MAIN PURPOSE OF ROLE We are seeking a high caliber and ambitious Supply Chain Manager to join our team in Sylmar, CA . The Supply Chain Manager of Lifecycle Management will support the lifecycle of our product supply, including but not limited to New Product Introduction (NPI) and End of Life (EOL) product planning alignment. The lead in this role supports new product development (NPD), product transfer, and engineering projects and is responsible for managing and executing all supply chain requirements and objectives to support overall business objectives. This position provides an opportunity for key talent to develop toward future Supply Chain or Operations Leadership roles within the business. The role will have significant visibility to Senior Management and carries high expectations. This position will also have people leader responsibilities for highly skilled direct report(s). MAIN RESPONSIBILITIES Manages supply chain program/product lifecycle management processes and execution for NPD and EOL. Engages planning teams to develop demand and supply plans during the new product development and EOL processes. Engages commodity managers and buyers during the design phase (early supplier involvement) and serves as a key participant in supplier selection for the program. Coordinates material purchasing schedules and inspection releases, working closely with cross-functional supply chain and supply quality groups. Assesses EOL and last-tim
About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We are pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. Rather than focusing on a single layer of the AI stack, we are building foundation models, software systems, and native hardware together from the start. Responsibilities End-to-End Certification: Lead global carrier and regulatory certification programs (including FCC, ISED, CE RED, UKCA, PTCRB, and GCF) from early product definition through commercial launch. Regulatory Compliance: Manage launch readiness for wireless, safety, EMC, RF exposure, SAR/MPE, and country-specific type approvals. Strategic Partner Engagement: Build and manage technical relationships with global mobile carriers, test labs, certification bodies, and chipset vendors to understand test plans and drive lab/field testing. Cross-Functional Execution: Partner closely with hardware, software, RF, modem, QA, and product teams to triage testing issues, close certification blockers, and ensure commercial launch readiness. Market
Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Nateraโs lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t
About Snorkel At Snorkel, we believe meaningful AI doesnโt start with the model, it starts with the data. Weโre on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the worldโs largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! In September 2026 we raised a $350 million Series E at a $3.5 billion valuation , and we are scaling our engineering and research teams to meet demand. The role Frontier AI data is expensive to make and hard to measure. Every task we deliver is tested against the strongest models, often through many long-running agent rollouts. Your job is to make that process faster, cheaper, and more rigorous with ML and AI You will be one of the early members of ML & Research Engineering at Snorkel. You will study how frontier-grade data is generated and evaluated, form hypotheses, validate them against real production data, and ship the winners at scale. You will shape the discipline's direction, its standards, and the team that grows around it. What you'll work on Efficient agentic evals. Cut the cost of long-horizon agent evaluation with adaptive sampling, statistically grounded early stopping, model cascades, caching, and cheap-first gating. AI model routing. Route every eval and judge call to the cheapest model that clears the quality bar, with fallback, monitoring, and cost attribution. Fine-tuned small models. Fine-tune and serve open-weight models (LoRA and other
Technical Program Manager โ AI Research itD is seeking a Technical Program Manager โ AI Research to oversee business-critical projects in the AI Research space, facilitating review and approval processes that enable research initiatives to be initiated and shipped successfully. The ideal candidate will bring 5+ years of technical program management experience in a technology environment, including AI compliance reviews, and a track record of managing complex, cross-functional initiatives in ambiguous environments. Location: onsite presence in New York City 3 days per week. Pay Rate: $53/hr to $54/hr depends on Experience We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead multiple compliance reviews for frontier AI research projects, including drafting requirements, monitoring progress, managing action items, and resolving blockers to keep milestones on schedule. Coordinate with requesters, engineering, research teams, reviewers, and privacy stakeholders to clarify requirements and streamline review and approval processes. Develop and maintain clear project communications, providing regular updates and weekly reporting on project status, accomplishments, risks, dependencies, and review-process insights. Identify project risks and dependencies early, develop mitigation plans, and escalate issues that may affect review timelines or key milestones. Research, catalog, and annotate AI Research assets with a high degree of accuracy and attention to detail. Analyze data and optimize workflows using Google Sheets and Microsoft Excel, including data exploration, annotation, and reporting. Monitor developments in AI research, compliance, and related tooling to identify opportunities for continuous process and project improvements. Internal Responsibilities Attend regular internal practice community meeting
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