About the Role : We're looking for a hands-on, generalist operator to own day-to-day operations across insurance products β acting as the execution layer between internal business/product teams and external partner (insurer) tech and ops teams. This is a frontline role for someone who can juggle policy sync issues, compliance tracking, and reporting without needing heavy supervision. Key Responsibilities β Daily Operations Management: Own end-to-end daily operations for a suite of products, ensuring smooth functioning across partner-facing workflows. β Partner Coordination: Liaise with partner insurer tech and ops teams to resolve policy sync issues, data mismatches, and integration gaps; ensure policies remain accurately reflected across systems. β Policy Compliance: Manage internal policy renewals and endorsements, ensuring all compliance requirements and timelines are met. β Dashboards & Reporting: Maintain and update operational dashboards (e.g., policy status, sync health, renewal/endorsement tracking) with accuracy and consistency. β Root Cause Analysis: Drive RCA on operational issues (sync failures, compliance gaps, escalations) and work with relevant teams to close the loop. β Cross-functional Enablement: Act as the operational point of contact for Business, Product, and Growth teams β surfacing issues, unblocking dependencies, and ensuring timely resolution. β Data-driven Execution: Use SQL to pull, validate, and analyze data to support day-to-day decision-making and issue diagnosis. Requirements β 2+ years of experience in operations, fintech ops, or a similar operations-heavy role. β Hands-on working knowledge of SQL β must be comfortable querying and validating data independently. β Strong ownership mindset β comfortable being the "frontline executioner" who drives issues to closure, not just flags them. β Experience working with external partners/vendors (insurers, technology partners, or similar) is a stro
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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements: 1. Grow Distribution and Market share in the assigned area (Rural) of operations. 2. Visibility and Accountability through sale of the financial products. 3. Identify and recruit the sales team (FSE) to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span and geographies for FSE. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in the market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 11. Sale of cross sales product to existing and new merchants like Merchant Loan, Personal Loan, GOLD SIP etc along with Upgrades for the merchant 12. Good understanding of lending products 13. Able to train and groom the manpower allocated to him Education : Graduate or above / Post Graduation preferred. Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by i
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Role: We are seeking an experienced L2 Network & Security Engineer to join our team. As an integral part of our network operations, you will play a crucial role in maintaining and securing our infrastructure. If you have a passion for networking, security, and troubleshooting, weβd love to hear from you! Job Location: Noida Responsibilities: Install and Support: Deploy and maintain LANs, WANs, and network segments. Support Coordination: Collaborate with equipment vendors for troubleshooting and configuration standardization. Firewall Management: Handle firewall configurations to ensure security and optimal performance. Switch Expertise: Maintain a strong understanding of LAN switching technologies, including VLANs, RSTP, ACLs, and Virtual Chassis. Capacity Planning: Recommend network capacity planning strategies. Proactive Maintenance: Plan and execute proactive maintenance for disaster recovery. Network Monitoring: Monitor networks for security, reliability, and availability. Key Skills Required: He/She/They should have 3-6 Yrs. of overall IT experience. Firewalls: Proficient in configuring, managing, and troubleshooting FortiGate and Palo-Alto firewall. Network Switches: Skilled in handling Cisco, Juniper, and Huawei switches. Wireless: Familiarity with Aruba, Cisco controllers and access points. Cloud Expertise: Experience with AWS and Zscaler Private Access. Network Protocols: Sound knowledge of various network protocols and ports. Security Technologies: Familiarity with IPSec, SSL VPN, IDS, and IPS. Additional Skills: Routing and Switching: Prior experience in routing and switching. Communication: S
Experience: 7-12 Years Location: Noida / Bangalore Joining: Immediate / Short Notice Preferred About the Role We are looking for a Senior Business Intelligence Analyst who can independently drive insights that influence business performance and product decisions. This role requires strong analytical depth, a clear business mindset, and the ability to understand customer behavior across the product lifecycle. You will work closely with Product, Business, Growth, and Leadership teams to convert data into actionable intelligence, going beyond dashboards to answer why things are happening and what should be done next. Key Responsibilities Own and drive business and product insights across acquisition, engagement, retention, and monetization. Partner with Product and Business teams to define, track, and evolve key metrics and north-star KPIs. Perform deep-dive analyses on customer behavior, funnels, cohorts, and feature usage to identify growth and efficiency levers. Build and maintain dashboards, MIS, and self-serve reports that serve as a reliable source of truth. Support experimentation and A/B testing by defining success metrics and analyzing outcomes. Proactively surface risks, anomalies, and opportunities using data-backed narratives. Collaborate with Data Engineering and Product teams to improve data quality, tracking, and analytical readiness. Translate complex analysis into clear, actionable insights for non-technical stakeholders. Required Skills & Experience 712 years of experience in Business Intelligence / Analytics, preferably in product-led or consumer internet / fintech organizations. Strong hands-on experience with SQL (mandatory); ability to work with large and complex datasets. Experience with BI tools such as Tableau, Power BI, Looker, or similar. Solid understanding of product metrics, funnels, cohorts, and lifecycle analytics. Proven ability to independently structure ambiguous problems and deliver end-to-end insights. Strong communication skills
The Sales Executive / Sr. Sales Executive will be responsible for driving sales of insurance products such as Health Insurance. The ideal candidate will be adept at converting leads, understanding customer needs, and generating insights that help refine lead quality and sales strategies. Key Responsibilities : β Generate and convert sales leads for Health insurance products. β Maintain an in-depth understanding of product features, benefits, and policy terms across multiple insurers. β Identify potential customers through cold calling, referrals, or digital leads through calls provided by the organisation. β Engage with customers to understand their insurance requirements and recommend the best-fit products. β Achieve daily, weekly, and monthly sales targets. β Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency. β Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools. β Stay updated on industry trends, new insurance products, and regulatory changes. Key Skills & Competencies β Strong communication, negotiation, and persuasion skills. β Customer-first mindset with an ability to build rapport quickly. β Analytical thinking to generate insights from lead and sales data. β Ability to work independently as well as in a team-based environment. β Good command of spoken and written English and Hindi. β Basic proficiency in MS Excel, Google Sheets, and CRM software. Qualification & Experience: β Graduation (any stream) β MBA or relevant certification in insurance/sales is a plus. β 6 months β 2 years of experience in insurance sales (preferably Health). β IRDA certification preferred.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can w
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- β Good command of using AI tools to enhance operational efficiency and campaign workflows. β 2+ years of hands-on experience in Growth Operations in a consumer tech or fintech environment. β Strong hands-on experience with CleverTap β campaign execution, user segmentation, and growth dashboards. β Proven ability to collaborate with cross-functional teams β CLM, Marketing, Growth, and Design. β Strong ownership mindset β takes accountability for outcomes and drives results with minimal hand-holding. β Strong analytical thinking, problem-solving, and experimentation approach with clear communication skills. Why join us: Work with a high-performing and passionate product, design, and engineering team. Shape the future of credit for millions of users. Build at scale in one of Indiaβs most dynamic and regulated spaces. Flexible and inclusive work environment with fast decision-making and ownership. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants β and we are committed to it. Indiaβs largest digital lending story is brewing here. Itβs your opportunity to be a part of the story!
About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end β from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for β 3β8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. β Strong consumer intuition β you have opinions about why products work, and you can defend them with both logic and evidence. β High agency. You define the problem, find the path, and get it done without waiting for permission. β Sharp analytical and structured thinking, balanced with a bias for action. β Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters Youβll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? β A collaborative output driven program that brings cohesiveness across
Pre-sales Manager, Inference and Agentic AI - Paytm Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Pre-Sales Manager | Paytm AI Key Responsibilities πΉ Partner with Enterprise Sales teams to understand client requirements and map them to Paytm AI solutions. πΉ Conduct discovery sessions, identify business challenges, and create solution recommendations. πΉ Deliver customized product demos, solution walkthroughs, and Proof of Concepts (POCs) for enterprise clients. πΉ Act as a technical advisor, addressing product, integration, architecture, and implementation-related queries. πΉ Create solution documents, proposal inputs, RFP responses, technical FAQs, and sales enablement assets. πΉ Collaborate with Product, Engineering, Onboarding, and Business teams to ensure seamless solution delivery. πΉ Capture client feedback and provide insights to improve product capabilities and customer experience. πΉ Support enterprise deal closures through strong solutioning, stakeholder management, and technical consulting. Ideal Candidate β 3β6 years of experience in Pre-Sales, Solution Consulting, Solutions Engineering, Product Consulting, or Enterprise Technology roles. β Strong understanding of APIs, integrations, SaaS platforms, enterprise applications, and solut
Marketing Director- Paytm (Inference and Agentic AI) Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview: Paytm is looking to hire a Marketing Director to own B2B marketing, demand generation, product marketing, and sales enablement for Paytmβs Inference and Agentic AI products. This is a managerial role that will lead a team of marketing managers and drive marketing across enterprise clients and mid market merchants. The role will be responsible for building market presence, qualified pipeline, product launches, agentic marketing initiatives, and sales enablement programs across Paytm AI products including Pi Commerce and future AI agents. The candidate will own positioning, messaging, GTM communication, lead generation, demand generation, account engagement, and customer marketing across digital, offline, and agentic channels. The role requires strong B2B SaaS marketing experience, product marketing judgment, demand generation depth, team leadership, and ability to convert AI product capabilities into clear business value. Key Responsibilities Own end-to-end marketing strategy for Paytm AI products across Enterprise and Mid-Market segments. Drive demand generation through digital campaigns, webinars, events, ABM, content, and partne
About Us Paytm is Indiaβs leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytmβs mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion. Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors. Role Overview We are looking for a strategic, business-oriented, and AI-forward Analytics Leader to drive data-led and AI-powered decision-making for Paytm Money across equities, mutual funds, and derivatives. This role will define and lead the analytics vision across user growth, trading behavior, portfolio analytics, customer lifecycle, monetization, and product experience, while partnering closely with Product, Growth, Business, Risk, and Engineering teams to scale Paytm Moneyβs wealth platform. The ideal candidate will bring deep expertise in financial markets, broking platforms, and investment products, along with strong experience in building scalable analytics functions. In addition, this leader should have worked intensively on AI-led modeling, predictive decision systems, AI adoption across analytics workflows, and data models designed for advanced analytics and machine learning use cases. This is not just a reporting or dashboarding role. It is a leadership role focused on building a proactive, predictive, and AI-enabled analytics engine that helps the business make faster, sharper, and more scalable decisions. Key Responsibilities 1. Analytics Strategy, AI Vision & Business Impact Β· Define and own the analytics and decision intelligence roadmap aligned with Paytm Moneyβs growth, engagement, and revenue goals. Β· Translate business problems across acquisition, activation, trading behavior, retention,
Role Overview: The Procurement Manager / Senior Manager will be responsible for strategic sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement. Key Responsibilities: 1. Procurement & Category Management ο· Lead procurement for Admin, HR, offsite events, travel, Insurance etc. ο· Drive sourcing strategies, vendor selection, and commercial negotiations. ο· Ensure timely PR-to-PO cycle management and adherence to procurement policies. 2. E-Auction & Strategic Sourcing ο· Plan and execute e-auctions/RFQs to drive competitive pricing and transparency. ο· Identify suitable categories for e-auctions and maximize cost savings. ο· Analyze bid data and finalize vendors based on techno-commercial evaluation. 3. Vendor Management & Development ο· Identify, evaluate, and onboard new vendors. ο· Maintain strong vendor relationships and monitor performance (SLAs/KPIs). ο· Drive competitive bidding and cost benchmarking across categories. 4. Commercial & Contract Management ο· Lead commercial negotiations to achieve cost savings and value optimization. ο· Draft, review, and finalize contracts/agreements in coordination with legal teams. ο· Ensure compliance with organizational policies and audit requirements. 5. Stakeholder Management ο· Collaborate with internal teams (Admin, HR, Business, Finance) to understand requirements. ο· Provide procurement advisory and ensure alignment with business objectives. 6. Process, ERP & Governance ο· Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO issuance etc). ο· Monitor PR/PO aging and drive timely closures. ο· Drive process improvements and automation initiatives. Key Requirements: ο· 8β12+ years of relevant e
About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as Indiaβs largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytmβs mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our βPaytm for Businessβ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer
Manager - HR Analytics (MIS) About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking an experienced and detail-oriented professional to lead our HR MIS function while also managing strategic HR programs and projects. The role combines strong analytical and reporting expertise with program management capabilities, ensuring HR initiatives are data-driven, efficiently executed, and aligned with organizational goals. Key Responsibilities 1. MIS (Management Information System) & Analytics β Lead design, automation, and governance of HR dashboards, reports, and analytics. β Ensure timely and accurate reporting of workforce metrics (headcount, attrition, hiring, productivity, compensation, compliance, etc.). β Partner with HR and business leaders to translate data into actionable insights. β Provide support in driving end-to-end planning, execution, and monitoring of HR strategic programs (engagement, digitization, capability building, data compliance, etc.). β Build predictive models for workforce planning, attrition, and productivity. β Act as the central point of contact for managing all associated leadership presentation. β Provide data-backed recommendations for policy, process, and people decisions. β Build capability within HR teams for better use of data and program management. 2. Program Management (HR Transformation Strategic Projects) β Support Head Transformation in managing program objectives, milestones, success metrics, and governance structures; escalate proactively. β Collaborate with cross-functional teams, vendors, and HR CoEs to ensure program success. Qualifications & Experience β Postgraduate degree (MBA/PGDM β HR, Business Anal
Role Overview As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that give our platform its infrastructure channels and its global reach. This role comprises two halves, but carries one strategic mandate: secure and deepen the structural platform and carrier relationships that power our messaging core, while simultaneously building out the regional partner networks that scale our product across new geographies. Core Responsibilities & Ownership ο· Platform & Carrier Partnerships: Directly manage structural relationships with Meta (WhatsApp), Jio, and key telcos/aggregators backend infrastructure for SMS, RCS, and Voice. Own commercials, rate cards, technical access layer negotiations, BSP/ISV statuses, and co-marketing entitlements. Your success means securing better commercial terms, enhanced platform access, and early roadmap visibility. ο· Channel GTM Partnerships: Recruit, sign, and rapidly enable high-performing resellers, Systems Integrators (SIs), and distribution partners across the UAE and the wider GCC region. Build the full partner lifecycle framework from scratch, including partner selection, custom commercial matrices, enablement programs, and joint pipeline mechanics. ο· Partner-Sourced Revenue Pipeline: Carry a direct revenue quota. At Pi Commerce, partnerships are treated as a primary revenue generator, not a relationship maintenance cost center. You will be actively measured on structural channel access secured and net- new partner-sourced annual contract value (ACV). Ideal Candidate Profile The ideal candidate brings a blend of structural ecosystem negotiation experience and high- growth indirect sales execution. You are equally comfortable aligning incentives with massive tech conglomerates and onboarding local localized channel partners. ο· Industry Domain Expertise: Proven track record of managing platform or carrier relationships specifically within CPaaS, enterprise messaging, or fintech industries. ο·
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