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Employee Assistance Program Clinical Counselor Jobs

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PE
1mo ago

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Paytm Ads is strengthening its position as a leading outcome-driven advertising platform, powered by high-intent first-party data, machine learning–led optimization, and robust measurement and attribution capabilities. As Director of Product, you will lead the evolution of our existing ads platform into a performance-first, data-powered ecosystem, unlocking stronger advertiser outcomes across ROAS, CAC, and conversions. This role sits at the intersection of ads, data, and commerce, and requires a strong blend of strategic thinking, product depth, and execution excellence. What You’ll Drive 1. Outcome-Driven Ads Platform Define and scale Paytm’s performance advertising stack, focused on delivering measurable outcomes (ROAS, CAC, conversions)Build solutions across: Audience targeting & retargeting Campaign optimization Conversion tracking & attribution. 2. First-Party Data & Audience Systems Leverage Paytm’s rich transactional and behavioral data to build high-quality audience segments Design and scale privacy-safe data activation frameworks, including clean room (DCR) capabilities Enable advertisers to activate their own data in a secure, compliant manner. 3. ML-Led Decisioning & Optimization Lead the development of machine learning–driven systems for: Bidding & budget allocation Ad ranking & personalization Audience selection and lookalike modeling Drive continuous improvement in model performance and business outcomes. 4. Data Infrastructure & Platform Thinking Build and evolve data platforms and decisioning engines that power real-time ad delivery and optimization Ensure systems are scalabl

gitmachine learningai
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About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. As a CSSF-regulated Payment Institution, Paytm Europe is committed to building a best-in-class governance, risk and compliance framework from inception. Role Purpose The Head of Financial Crime & MLRO will lead the design, implementation and continuous enhancement of Paytm Europe's financial crime framework across Europe. The successful candidate will act as the Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable AML/CFT/CPF, sanctions and financial crime obligations while enabling sustainable commercial growth. This is a strategic executive leadership role responsible for building a scalable, technology-enabled financial crime function capable of supporting Paytm Europe's long-term European expansion. Key Responsibilities Build the Financial Crime Framework - Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures. -Establish a risk-based control environment aligned with CSSF, EU and international regulatory expectations. -Ensure the framework scales effectively as the business expands across Europe. Act as MLRO - Serve as the designated Money Laundering Reporting Officer. - Maintain effective relationships with the CSSF, Financial Intelligence Units and other competent authorities. - Oversee suspicious activity investigations and reporting. Customer & Merchant Due Diligence - Oversee customer and merchant onboarding, KYC/KYB, enhanced due diligence and ongoing monitoring. - Ensure rob

aigorust
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PE
Private Employer
📍 India (Hybrid)• Full-time
1mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities: ● Sourcing & Outreach: Use LinkedIn Recruiter, Boolean searches, and job boards to find "passive" candidates for open roles. ● Candidate Screening: Review resumes for key skills and conduct initial "vibe-check" phone screens to assess culture fit and basic qualifications. ● Candidate Experience: Serve as the primary point of contact for candidates, ensuring they have a smooth, professional, and friendly interview journey. ● Scheduling: Coordinate complex interview loops between candidates and hiring managers across various time zones. ● Employer Branding: Assist in creating content for our LinkedIn page or careers site to show the world what it’s like to work here.

Sales Excellence Lead, Inference and Agentic AI Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview: Paytm is looking to hire a Sales Excellence Lead within the Inference and Agentic AI organization to drive sales effectiveness, funnel governance, and sales enablement across Paytm's AI products. This role will work closely with sales leadership, business teams, product teams, and marketing teams to improve sales productivity, strengthen pipeline conversion, and accelerate revenue growth. The role will own sales review cadences, performance tracking, enablement programs, product readiness, and sales execution excellence across enterprise and mid market segments. The ideal candidate combines analytical rigor with strong stakeholder management and a passion for building scalable sales processes and enablement frameworks. Key Responsibilities: Sales Performance and Funnel GovernanceOwn the operating rhythm for weekly, monthly, and quarterly sales reviews across enterprise and mid market sales teams. Track and analyze funnel performance across lead generation, opportunity creation, pipeline progression, proposal conversion, closures, activation, and expansion. Identify bottlenecks, conversion leakages, and productivity gaps across sales channel

PE
1mo ago

About Pi Commerce Pi Commerce is an AI-powered advertising platform that helps local businesses acquire new customers through Facebook and Instagram Ads. The platform automatically creates: Ad creatives Ad copy Audience targeting Campaign setup Merchants simply review and approve the campaign, making digital advertising simple and effective for SMBs. What You'll Do As a Team Lead, you will: Lead and motivate a team of Sales Executives selling Pi Commerce. Drive daily, weekly, and monthly sales targets. Monitor calling productivity, demos, follow-ups, CRM hygiene, and conversions. Conduct regular call audits and provide coaching to improve team performance. Train team members on product knowledge, Meta Ads basics, objection handling, and closing techniques. Help the team resolve merchant concerns related to pricing, advertising budgets, campaign performance, and lead quality. Maintain team dashboards and performance reports. Collaborate with Product, Training, Onboarding, and Support teams to ensure a seamless merchant experience. Who Should Apply? We're looking for candidates with: 3–8 years of experience in: Inside Sales Telesales SMB Sales Digital Marketing Sales Ad Sales Sales Team Management Preferred Experience Candidates who have: Led Inside Sales or Telesales teams. Managed teams selling Meta/Facebook/Instagram Ads. Sold Digital Marketing or Lead Generation solutions to SMBs. Worked with merchants such as restaurants, salons, clinics, retailers, real estate agencies, or local businesses.

gitrestai
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PE
1mo ago

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Our success will depend not only on our technology, but on building Europe's highest performing commercial sales team. Role Purpose The Chief Commercial Officer (CCO) will be responsible for defining and executing Paytm Europe's commercial strategy across Europe. The successful candidate will build and lead a high-performing organisation spanning field sales, partnerships, merchant acquisition, customer success and commercial performance. This is a foundational executive role responsible for creating the commercial engine that will drive Paytm Europe's growth from launch through multi-country expansion. Key Responsibilities Develop the Commercial Strategy - Define and execute Paytm Europe's commercial strategy aligned with the company's long-term vision. - Identify new markets, customer segments, strategic partnerships and revenue opportunities. - Develop scalable go-to-market strategies for each European market. Build the Sales Organisation - Recruit, develop and lead a best-in-class field sales organisation. - Work closely with the Commercial Talent Acquisition Manager to establish the Paytm Sales Academy. - Create a high-performance culture focused on customer outcomes and disciplined execution. Merchant Acquisition & Growth - Drive merchant acquisition, activation and retention across all markets. - Develop strategies to maximise merchant lifetime value and customer satisfaction. - Ensure sales activities remain aligned with regulatory and c

PE
Private Employer
📍 Mumbai• Full-time
1mo ago

Manager – Taxation & Finance Location: Mumbai, India Experience: 4–8 Years Qualification: Chartered Accountant (CA) Preferred About the Role : We are looking for a dynamic and detail-oriented professional to join our Finance team as Manager – Taxation & Finance. The role is responsible for managing the Company's direct and indirect tax compliance, tax accounting, regulatory reporting, audits, and litigation while partnering with cross-functional teams to drive finance transformation and process improvements. The ideal candidate will have strong expertise in Direct Tax, GST, tax accounting, ERP systems, and financial reporting, along with the ability to support strategic finance initiatives. Key Responsibilities- 1. Direct & Indirect Tax Compliance Manage end-to-end Direct Tax and GST compliance, including: Return filing Tax payments Reconciliations Statutory reporting Ensure timely deduction, deposit, and reporting of TDS, TCS, and other applicable taxes. Review tax implications of new products, business initiatives, contracts, and transactions. Coordinate with tax consultants, statutory auditors, and regulatory authorities. Support tax assessments, audits, notices, and litigation by preparing responses and maintaining documentation. Monitor changes in tax laws and regulations and evaluate their impact on the business. 2. Tax Accounting & Financial Reporting Ensure accurate accounting of: Current Tax Deferred Tax GST Other statutory levies Review tax-related ledger balances and reconciliations. Support preparation and review of financial statements from a taxation perspective. Ensure tax provisions comply with applicable Accounting Standards, IND AS, and regulatory requirements. 3. Process Improvement & Tax Governance Strengthen tax governance through robust SOPs, documentation, and internal controls. Drive automation of tax compliance, reconciliations, and reporting processes. Collaborate with ERP and Technology teams to enhance tax configurations and syste

PE
Private Employer
📍 India (Hybrid)• Full-time
1mo ago

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We’re looking for a Product Manager to own cross-border payments end-to-end - strategy, roadmap, execution, and iteration. This is a hands-on PM role: you write PRDs, run sprints, dig into data, and ship. You need to understand how money moves internationally - FX, settlement, compliance rails and be comfortable using AI to push product capabilities forward. What You’ll Do • Own product vision, roadmap, and OKRs for cross-border payments • Write PRDs, define acceptance criteria, run sprint planning, and own delivery from spec through launch and post-launch monitoring • Partner with engineering on system design—payment orchestration, FX engine, ledger, reconciliation, API contracts • Drive customer research: interviews, usability tests, funnel analysis, side-by-side sessions with support teams • Collaborate with legal, compliance, and risk to ship products that meet regulatory requirements across jurisdictions while keeping friction low • Identify where AI/ML creates real product leverage (routing, fraud, pricing, ops automation) • Competitive benchmarking across the cross-border landscape to inform roadmap and positioning Must Have • 6+ years in product management with a track record of shipping at scale • 3–4+ years in FinTech, Payments, or Financial Services; direct exposure to cross-border money movement, FX, or remittances strongly preferred • Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation • Hands-on with PRDs, sprints, and working directly with engineering in an agile

agileaiswift
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About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Paytm Travel Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Join us if you would like to work in a fast paced, agile, entrepreneurial environment where every day brings with it an opportunity for you to create a dent in the universe. Our Story Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner. We are no. 2 in the travel segment, in India, within a span of few years, which proves our capability and potential to become no. 1 in the near future. Being one of the largest travel platforms in the country, our aim is to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich customer experience by making every transaction transparent, honest and hassle free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with a trustworthy travel partner. What You'll Do: Own the roadmap for a key consumer-facing product within the travel ecosystem Collaborate cross-functionally with design, engineering, and business teams to deliver

gitagileai
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PE
Private Employer
📍 Gujarat, India• Full-time
1mo ago

Role Overview: As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives. Revenue & Performance Management Own and drive revenue targets, load factors, and seat fill rates for your region. Collaborate with central pricing and analytics teams to implement dynamic pricing strategies. Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues. Market & Competition Analysis Regularly benchmark fares, seat inventory, and operator quality against regional competitors. Provide actionable insights on price trends, route-level demand patterns, and consumer behavior. Recommend product/UX changes based on feedback from operators and market observations. Operational Excellence Monitor SLA adherence on seat confirmations, refunds, and cancellation handling. Collaborate with customer support and tech teams to address escalations and resolve partner issues. Run regular health checks and audits on partner performance and NPS metrics. What We're Looking For: - 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships - Prior experience working with state transport corporations or regional aggregators is a strong plus - Strong commercial acumen with negotiation experience - Data-savvy: Comfortable working with dashboards, Excel, and BI tools to deriv

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending in Product Management role building credit platform products Knowledge of Fintech/ BFSI/ Lending domain • Exp should be in between 2 - 4 years, out of whi

gitagilescrum
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Role: Program Manager – Vendor & Partnership Management Experience: 4–6 years Location: Mumbai/Noida Education: Undergraduate No of positions required: 1 Key Responsibilities -Own the end-to-end vendor and partnership management lifecycle across the business. -Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes. -Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements. -Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments. -Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution. -Manage vendor onboarding, documentation, governance, and compliance requirements. -Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics. -Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency. -Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements. -Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships. Preferred Skills -4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role. -Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes. -Excellent stakeholder management and cross-functional collaboration skills. -Strong analytical and problem-solving abilities with high attention to detail. -Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will

PE
Private Employer
📍 Uttar Pradesh, India• Full-time
1mo ago

Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams. Key Responsibilities - Own end-to-end cohort analytics across the user lifecycle - acquisition, activation, engagement, and churn - and translate insights into actionable growth strategiesDesign and maintain user scoring models (engagement, propensity-to-invest, churn risk) to enable intelligent segmentation and personalised CRM campaignsBuild and manage data pipelines and Looker Studio dashboards to provide self-serve reporting for growth, CRM, and leadership teamsDevelop and iterate on multi-touch campaign attribution models and Customer Lifetime Value (CLTV) frameworks to measure ROI and guide retention investmentDefine audience segments, trigger logic, and data contracts for CRM automation tools (Seller Panel / CleverTap or equivalent) to enable precise, data-driven campaign executionCreate and own structured PowerPoint decks for weekly, monthly, and quarterly business reviews - synthesising data into crisp narratives for leadership and cross-functional stakeholdersDrive standardised processes for campaign planning, data QA, A/B test design, and performance reporting across the growth function Who We're Looking For 3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural se

PE
1mo ago

Experience Level: 2–4 Years Location: Noida Department: Human Resources / Talent Acquisition Position Overview We are looking for a data-driven HR Analytics Specialist to join our Talent Acquisition (TA) team. In this role, you will bridge the gap between raw recruitment data and strategic decision-making. You will be responsible for building dynamic dashboards, tracking key recruitment metrics, and translating complex data into compelling stories for senior stakeholders.If you love diving into Excel, automating workflows with modern AI tools, and helping talent teams recruit smarter and faster, we want to hear from you! Key Responsibilities Data & Dashboard Management: Design, build, and maintain automated TA dashboards and trackers to monitor key metrics (e.g., Time-to-Hire, Cost-per-Hire, Source Effectiveness, Pipeline Velocity, and Offer Acceptance Rates). Process Automation: Actively identify manual bottlenecks in recruitment reporting and aggressively push for and implement automated solutions wherever required to drive team efficiency. Stakeholder Reporting: Prepare and deliver clear, high-impact presentations and reports for leadership and hiring managers to guide strategic hiring decisions. Predictive & Trend Analysis: Identify trends, bottlenecks, and opportunities within the recruitment funnel to optimize the candidate journey and recruiter productivity. Data Hygiene: Audit and maintain the integrity of recruitment data across our Applicant Tracking System (ATS) and internal databases. Tech Optimization: Leverage Excel and cutting-edge AI tools to automate repetitive reporting tasks, synthesize data summaries, and improve predictive analytics capability. Required Skills and Qualifications Experience: 2 to 4 years of experience in HR analytics, people analytics, or business intelligence (specifically supporting a Talent Acquisition or Recruitment function is a massive plus). Advanced Excel Skills: Mastery of advanced Excel functions is non-negotiable

pythonsqlai
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PE
1mo ago

About Paytm Europe Merchants deserve better from their payments provider: fairer pricing, faster settlement, easier tools, and support from a partner that understands their business. Paytm Europe Payments S.A., is being established in Luxembourg, backed by One97 Communications Limited, one of India's largest fintech groups, with the ambition of transforming how SMEs across Europe accept and manage payments. Following launch in Luxembourg, the business will expand into Germany, the Netherlands and other European markets. Robust governance and intelligent risk management will be fundamental to our long-term success. Role Purpose The Head of Risk will establish and lead Paytm Europe's Risk Management function across Europe. The successful candidate will design, implement and continuously enhance the Company's risk management framework, ensuring that risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth. This is a foundational executive leadership role responsible for embedding a strong risk culture throughout the organisation whilst enabling innovation and business expansion. Key Responsibilities Build the Enterprise Risk Framework - Design and implement Paytm Europe's Risk Management Framework, Risk Appetite Statement and supporting policies. - Develop a consistent methodology for identifying, assessing, monitoring and reporting risks across the organisation. - Ensure the framework remains proportionate, scalable and aligned with CSSF, EBA, DORA and other applicable European regulatory requirements. Risk Governance - Lead the Company's Risk function and act as the second line of defence. - Provide independent challenge to Executive Management and business functions. - Prepare risk reporting for Executive Management, the Board and Board Risk & Compliance Committee. Operational & Technology Risk - Oversee operational, technology, cyber, outsourcing, third-party and resilience risks. - Work closely with Technol

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