Employee Relations Emea Manager Jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives. This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes. Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company. What You'll Do Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi. Partner with executive leadership to develop and execute SoFi's AI tr

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: Positioned in the first line of defense (1LOD) and reporting to the Head of Business Controls, this experienced executive will act as the Business Controls Lead for SoFi’s Technology and Cybersecurity organizations. This includes comprehensive coverage of Engineering, Information Security, Infrastructure, and Data across the full SoFi Legal structure: SoFi Inc., SoFi Bank, Galileo, Technisys, and SoFi Hong Kong. The Business Controls Lead will act as the direct advisor to the Chief Technology Officer (CTO), Chief Information Security Officer (CISO), and their senior leadership teams. You will lead a team of experienced IT risk & controls team charged with promoting risk awareness and ensure the overall effectiveness of risk and compliance management program implementation and execution across the 1LOD. This role provides support, advisory services, and enables strategic alignment directly to department heads to accelerate and ensure quality execution. You will be responsible for supporting and driving consistent 1LOD adherence to critical programs, such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; 1LOD risk reporting; and supporting audits and regulatory exams. You will monitor the first l

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi's Associate AI Engineer, Finance Transformation is a hands-on builder within SoFi's Finance organization, focused on building agentic AI workflows that transform how Finance works from close and reconciliations to forecasting and reporting. Finance has one of the largest AI opportunity surfaces at SoFi: over a hundred identified use cases, an active champions network, and executive sponsorship. In this role you will build multi-step AI workflows on approved enterprise AI platforms, stand up the telemetry that measures AI usage, cost, and ROI across Finance, and help make AI outputs trustworthy enough for Finance decision-making in a controlled environment where outputs must be explainable, auditable, and reconciled to the number. You will work directly with the AI Transformation Manager for Finance, who owns use-case strategy and stakeholder engagement, and in close partnership with SoFi's AI SDLC and platform teams, who support the path from prototype to production. This is a build-focused role with an unusual growth surface: SoFi's AI Engineering ladder (through Staff and Senior Staff) is the visible progression path. What you’ll do: Build agentic AI workflows: Develop multi-step AI workflows such as planning, tool use, retrieval, structured orchestration on approved enterprise AI pla

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: At SoFi, our People Business Partners are trusted advisors who help our employees and leaders thrive. In this role, you’ll lead and implement the people strategy for our Operations team, working directly with SoFi’s Head of Global Operations and their leadership team. You'll also manage a team of People Business Partners who support the organization including member service delivery, fraud prevention, and collections. Your work will empower the business to make smart, data-driven decisions while fostering an inclusive and equitable culture. What you’ll do: Lead and Develop a High-Performing and Engaged Team: Manage and mentor People Business Partners, ensuring their growth, continuous development, and success. Be a Strategic Partner: Work with Operations leaders to shape and implement people strategies that align with business goals, including performance management, compensation, benefits, and development programs. Implement Impactful People Solutions: Identify root causes, develop creative solutions, and implement strategies that address complex organizational challenges. Coach and Influence: Leverage your strong understanding of the business and talent to coach leaders and influence strong decision-making, fostering long-term organizational growth and resilience Leverage Data: Use insights to g

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Senior Manager, SoFi Plus Member Acquisition to help accelerate the growth of SoFi Plus within the Member Business Unit. This role will focus on overall acquisition strategies and tactics, defining our segmentation strategy, leading the development and optimization of member signup experiences across teams, and tracking all acquisition placements and performance. Success in this role will directly support our ambition to serve millions of SoFi Plus members with the best financial services subscription in the world. The role will be directly responsible for sizing addressable market opportunities, establishing key segments, and determining the unique value propositions that will resonate most for each segment. They will determine how best to address segment growth through each acquisition channel, and build the measurement framework to track impression coverage and performance, along with optimization targets. They will work cross-functionally with Product, Marketing, Data Science, Design, Engineering, Operations, and business stakeholders to launch new acquisition placements, manage launch timelines, surface dependencies, and regularly communicate progress to senior leaders. This is a highly analytical and cross-functional role for someone who can translate data into insights that

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Pricing Implementation Analyst to join our Pricing team in the Lending Organization. This is an exciting role for someone to make a direct impact on the revenue of SoFi. As Pricing Implementation Analyst, you will be working closely with a world-class team of business leaders and data scientists to help SoFi implement, monitor, and advance pricing controls and the execution of pricing strategies across our consumer lending products. What you’ll do: Pricing Execution (60%) Materialize strategy implementation by translating high-level strategies into tactical steps, assessing system implication, and ensuring specifications are complete and aligned. Maintain robust audit trails and enforce governance requirements, including Jira and Gitlab process controls. Collaborate closely with Engineering teams to troubleshoot and resolve system issues, ensure successful pricing deployments, and continuously monitor data pipelines to verify pricing strategy is running as expected. Develop and maintain systematic validation functions to ensure implementation accuracy across all products Controls & Process Improvement (25%) Develop and maintain controls, including building automated validations alerts and anomaly/exception detection Tableau dashboards Identify opportunities to enhance execution

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Performance Management is one of the most important ways SoFi reinforces its culture, develops talent, and drives business results. We're looking for a Principal Program Manager to own the strategy, design, and evolution of SoFi's enterprise Performance Management programs. This role will serve as the company's subject matter expert and thought partner for performance management, partnering closely with senior People leaders to ensure our programs enable a high-performing, growth-oriented culture. This is more than program management; you'll continuously improve the employee and manager experience, influence enterprise talent strategy, and ensure our performance programs evolve alongside the needs of the business. This role will shape how employees receive feedback, grow their careers, and contribute to the company's success—ensuring our approach to performance continues to evolve alongside the business and reinforces the high-performance culture that defines SoFi. What you'll do Own Enterprise Performance Management Lead the strategy, design, governance, and execution of SoFi's enterprise performance management programs, including annual employee performance, executive performance, and semi-annual scorecard processes. Establish a long-term roadmap that evolves how SoFi sets goals, delivers feedbac

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We’re building Commercial Banking from the ground up and are looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our next-generation business banking platform. This is a 0→1, company-level role responsible for defining how businesses move and manage money across modern rails — including Wires, ACH, FedNow, and emerging real-time/stablecoin settlement. You will set the vision, drive the roadmap and deliver the experiences and infrastructure that commercial clients need to run their businesses. You’ll operate with high autonomy, influence executive strategy, and lead complex, regulated financial systems from concept through scale. What you’ll do: Define the multi-year product vision and roadmap for Commercial Banking Own and deliver client facing experiences and APIs and end-to-end platform: business accounts, payments rails (Wires, ACH, FedNow), treasury capabilities, and APIs Lead 0→1 product development from discovery through launch and scale Manage and grow a product team to drive roadmap and delivery as business scales Partner cross-functionally with Business, Engineering, Risk, Compliance, Treasury, Finance, Sales and Operations teams to bring product roadmap to life Translate regulatory and operational constraints into elegant product

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: The Crypto AML & Sanctions Advisor will provide specialized financial crime compliance advisory support for SoFi’s digital asset and cryptocurrency products and services, reporting to the Crypto Compliance Officer. Your role will be to support the business in identifying and mitigating risks related to money laundering, terrorist financing, sanctions, and other illicit finance activity associated with digital assets, while helping ensure SoFi meets applicable regulatory requirements, expectations, and guidance. The role will support the development and maintenance of sound, risk-based AML and sanctions programs and controls across SoFi’s crypto ecosystem. What you’ll do: Act as a key Crypto AML & Sanctions advisor, providing subject matter expertise to the Crypto Compliance Officer, Compliance, Product, Engineering, Investigations, and business leaders on financial crime risks and controls. Provide AML and sanctions advisory across the crypto product lifecycle, including trading, custody, deposits and withdrawals, wallets, stablecoins, staking, and emerging digital asset products. Identify and assess blockchain-specific financial crime risks and advise on appropriate controls, including KYT, transaction and wallet screening, sanctions exposure, Travel Rule requirements, and escalatio

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role In this role, you will participate in the development, implementation and administration of the Compliance Management Program for the SoFi Invest product group. You will provide primary compliance coverage in support of the registered investment adviser, SoFi Wealth. The main objective of this role is to serve as a trusted adviser and partner to the business units responsible for driving the growth of the broader Invest product offerings (including SoFi Wealth), while mitigating regulatory risk to the SoFi enterprise. You will participate in various committees, audits and examinations, as well as test the processes and infrastructure for the investment adviser and broker dealer that facilitate Invest activities through the administration and maintenance of the Compliance Risk Assessment and Annual Reviews. You will advise the Compliance and Legal teams on emerging compliance issues, regulatory changes, and new rules, and consult and guide the company in the establishment of controls to mitigate risks. You will engage with business partners to offer appropriate knowledge, expertise and business acumen to meet the increasing demands of a rapidly changing regulatory environment. What you’ll do: Day-to-day responsibility for management and ongoing evolution of the firm's investment advisory compliance

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi Bank N.A. seeks Recovery Operations Senior Analyst in San Francisco, CA: Job Duties: Lead the ideation, process build-out, and execution of a robust control infrastructure for; Recovery operations, across the different operational streams. Partner with CCoE's Operations Risk Control team in drafting the framework for new controls and updating existing policies and procedures to align with the framework. Identify process and procedure issues, and areas of opportunity for introducing strong control risk management as it relates to Recovery Operations. Support the build out and deployment of a full set of operational control checks for the Internal Recovery Unit (IRU); Ensure adequate controls are present in all aspects of the IRU's operation; including monthly account assignment into the IRU, bi-weekly DSC scrub, settlement offering and arrangement, compliance with settlement break parameters, program completion and performance reporting. Develop and maintain robust monitoring and reporting capabilities to track the different streams of Recovery Operations across SoFi's lending businesses. Lead an internal monthly review of portfolio trends, control reporting, and engineering progress updates. Perform operational oversight of our Recovery vendors, requiring vendor staffing and process optimization discus

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are looking for a Staff Backend Engineer to help build the next generation of SoFi's digital asset custody platform. This engineer will design and develop the core services that power secure custody, blockchain transaction processing, wallet infrastructure, and institutional digital asset products. This role sits at the center of crypto infrastructure, working closely with Security, Platform Engineering, Product, Treasury, and Operations to build highly available systems responsible for protecting customer assets. The ideal candidate enjoys solving distributed systems problems, designing resilient APIs, and building financial infrastructure where security and reliability are first-class requirements. What you’ll do: Design and build backend services supporting SoFi's digital asset custody platform Develop secure transaction orchestration services for deposits, withdrawals, transfers, staking, and treasury operations Build integrations with custody providers, blockchain infrastructure, and institutional settlement networks Design APIs supporting retail and institutional crypto products Develop services supporting wallet lifecycle management and blockchain interactions Improve platform resiliency through redundancy, disaster recovery, observability, and automated recovery mechanisms Optimize trans

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As the Small Business Banking Credit Oversight Lead, you will drive independent oversight of the Bank's small business credit portfolio. In this role, you will ensure credit strategies, underwriting standards, portfolio performance, and risk management practices align with the Bank's risk appetite and regulatory requirements. Serving as a strategic advisor and credible challenger to senior leadership, you will proactively identify emerging risks, influence sound lending decisions, and champion a strong risk culture—all while maintaining second-line independence. What you’ll do: Provide End-to-End Oversight: Drive independent second-line risk oversight across the entire small business credit lifecycle, including originations, underwriting, servicing, and collections. Evaluate & Challenge Business Initiatives: Independently assess credit strategies, pricing, underwriting standards, and new products while providing credible challenge to first-line business partners with data driven analysis supporting risk and return. Monitor Portfolio Health: Track credit quality, loss performance, and key risk indicators (KRIs) to proactively flag areas requiring executive intervention. Identify Emerging Threats: Lead portfolio-level risk assessments to uncover emerging credit trends, risk con

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Principal Product Manager to drive product strategy and product management across the Core Banking domain and to own the most complex, cross-functional core related initiatives. This is a senior individual-contributor role: you set direction, connect product strategy to the platform's technical strategy, and deliver measurable outcomes in partnership with engineering. You will operate with a high degree of autonomy, sponsoring pre-consensus bets with a written thesis, setting operating rhythms for the Core PM group, and influencing VP/SVP stakeholders through documented trade-offs. You will be an authority on how a core banking system actually works — down to posting logic — and pair that with strong traditional product-management judgment across pricing, risk, product performance, compliance, legal, GTM, and partnerships. What you’ll do With your PM colleagues, own and drive product strategy and roadmap across multiple Core domains (e.g., deposits, postings/ledger, product factory, transactions) and the end-to-end core product. The most complex cross-company initiatives — including core conversion enablement and US market-expansion capabilities. Connecting product strategy to org-level technical strategy; anchoring build vs. buy vs. partner. Product GTM with measurable o

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are looking for a Staff Cryptography Engineer to help lead SoFi’s enterprise readiness for post-quantum cryptography and long-term cryptographic resilience. This role sits within our Security Assurance organization and will partner closely with security, engineering, infrastructure, product, and business stakeholders to assess, modernize, and strengthen cryptographic controls across the enterprise. This is a highly cross-functional and strategic role. The ideal candidate brings deep applied cryptography expertise, strong engineering and architecture judgment, and the ability to drive complex security initiatives in ambiguous environments. You will help build SoFi’s cryptographic inventory, identify where cryptographic keys, protocols, algorithms, certificates, and libraries are used, and guide teams through the implementation of quantum-resistant and crypto-agile solutions. What you’ll do Lead efforts to assess and improve SoFi’s enterprise cryptographic posture, with a focus on post-quantum cryptography preparedness and crypto-agility. Build and maintain an inventory of cryptographic assets, including keys, certificates, algorithms, protocols, libraries, services, and business-critical systems. Partner with product, engineering, infrastructure, cloud, and security teams to identify cryptographi