Employee Relations Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the customers/merchants via call/chat. ● Oversee day-to-day management of campaigns and ensure brand consistency ● Ensure brand consistency in copy through tone, voice, and terminology ● Developing and implementing a timeline to achieve targets. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in customer support ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The Travel & Growth Operations team drives digital ticket bookings, campaign management, and strategic institutional partnerships. Acting as a critical operational bridge between growth marketing, tech, and external key accounts like State Road Transport Corporations (RTCs), the team scales user adoption and optimizes booking performance across national transit networks. About the Role: Drive digital execution across campaign operations, promotional management, and institutional account management. Blending hands-on growth operations with strategic partnership management focused largely on State Road Transport Corporations (RTCs), you will serve as the core link between RTC officials/depot managers, central growth marketing teams, and tech operations to optimize ticket booking campaigns, digital visibility, and strategic promotional initiatives. Expectations / Requirements: 1. Set up, schedule, and automate targeted lifecycle campaigns on growth automation tools like CleverTap (push notifications, in-app popups, and user segmentation tailored for RTC commuters). 2. Manage banner creation workflows, route visibility, featured placements, and promotional banners to boost user conversion for RTC bus bookings. 3. Configure promo codes, manage discount logic, track redemption metrics, enforce fraud controls, and manage promotional budgets for RTC routes. 4. Coordinate closely with central product, tech, and marketing teams to ensure seamless feature rollouts, bug resolution, and operational alignment for RTC platforms. 5. Act as the

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who We Want Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in German. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients.

About the Team At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion. From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team. As an Category Intern, you’ll step into the dynamic world of e-commerce, supporting our seller partners and contributing to their success on our platform. This hands-on internship within the Category Teams gives you a unique chance to gain real-world experience in seller operations and performance management. You’ll apply your data-driven mindset and strong communication skills to onboard new sellers, expand their product selection, and analyze performance data to deliver valuable insights.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across the UK. As an Account Executive for Strategic Retail, you will build a pipeline and drive the sales cycle from start to finish. If you are a consultative storyteller who can navigate complex enterprise organizations, build consensus, and defend a high-ROI solution to C-level executi

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who We Want Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in Dutch. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients.

Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across DACH and Central Europe. As an Account Executive for Strategic Retail, you will build a pipeline and drive the sales cycle from start to finish. If you are a consultative storyteller who can navigate complex enterprise organizations, build consensus, and defend a high-ROI solution to C-level executives, we want to hear from you.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the role This is a senior individual contributor role on Bazaarvoice's APAC Client Success team, owning a portfolio of Enterprise clients. You will be the trusted strategic advisor for some of the region's most recognisable consumer brands using Bazaarvoice's UGC platform. The role sits at a senior level which means independent ownership of complex client outcomes, executive stakeholder engagement, and cross-functional influence. You'll bring senior CSM experience from a SaaS or e-commerce platform, be comfortable in C-suite conversations, and find energy in solving c

About the Team At Trendyol Core Commerce, we build innovative, data-driven strategies that power sustainable growth and global expansion. From seller experience to new market launches, we turn insights into action—fast. Our cross-functional teams shape the future of commerce with bold ideas, real-time impact, and a deep sense of ownership. In a fast-paced, collaborative environment, we grow together — as individuals and as a team. We are looking for an Category Executive to help the growth of our Fashion category in the CEE region. In this role, you will identify and onboard high-potential fashion sellers, brands, and stores while managing key partnerships and driving performance. You will be responsible for overseeing commercial negotiations, optimizing key performance indicators, and working closely with cross-functional teams to ensure smooth operations. If you have a passion for fashion and a proven ability to drive business growth, we want to hear from you.

About the Team At Trendyol Legal, we go beyond compliance—shaping business decisions with legal insight and strategic perspective. As trusted advisors, we support teams across the company on matters ranging from contracts and corporate law to labor, competition, transportation, and regulatory frameworks. By embedding legal thinking into every stage of business design, we safeguard the company’s integrity while enabling agile, sustainable growth. We are seeking a Senior Legal Counsel to join our European Legal team. This individual will be covering a broad and complex portfolio of regulatory and commercial topics, including marketplace seller matters, product compliance, customs law, payment regulation, and warehouse and logistics agreements. The role requires someone who combines deep legal expertise with strong business acumen, the ability to lead and develop a team, and the drive to build scalable legal frameworks in a fast-paced, cross-border environment.

About the Team At Trendyol Tech, our mission is to create a positive impact in our ecosystem by enabling commerce through technology. We solve complex problems with data, creativity, and agility — always driven by real outcomes. With a culture built on learning, collaboration, and ownership, we grow together while building what’s next. About the Role This role is part of the Security Architecture & Engineering team and focuses on embedding security into systems, platforms, products, and infrastructure by design. The role provides security architecture consultancy to technical and business stakeholders, helping teams make pragmatic, risk-based security decisions while supporting business objectives. It is responsible for identifying architectural security risks, design flaws, and security gaps across new initiatives, infrastructure changes, cloud adoption, platform services, and business-critical systems. In addition, the role contributes to building reusable reference security architectures, design principles, and assessment frameworks aligned with regulatory and industry frameworks such as NIST, ISO, PCI DSS, GDPR, and KVKK. The role also drives process improvement and automation initiatives to improve the scalability, consistency, and maturity of security architecture practices across the organization.

About the Team At Trendyol Finance, we drive financial clarity, sustainability, and smart decision-making at every level of the business. As a strategic partner to commercial teams, we bridge data with action—ensuring efficiency, compliance, and long-term value creation. From budgeting to forecasting, we turn numbers into insights that shape Trendyol’s growth journey in a fast-moving ecosystem. About the Role In this role, you will lead Trendyol’s global payments strategy, building partnerships with PSPs and banks, and ensuring a seamless checkout experience. You will drive the adoption of new payment methods, optimize costs, and enable efficient payment acceptance to support Trendyol’s international growth.

ABOUT THE TEAM Trendyol Pay is where cutting-edge payment technology meets seamless user experience. This team designs and manages end-to-end payment solutions for millions of users across the globe. Trendyol Pay is focused on building secure, fast, and reliable payment infrastructure not just for today’s needs, but for the future of digital commerce. We simplify every transaction and elevate user confidence through technology-driven, customer-first design. About the Role In this role, you will play a key role in driving the strategic growth of our process. This position is ideal for someone who thrives at the intersection of strategy, data, and execution. Working cross-functionally with product, marketing, and data teams, you'll help shape and execute our growth roadmap.