Enablement Content Manager Jobs

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev's Partnership and Tech Alliances team is scaling a growing portfolio of strategic partnerships across a tiered partner model. We are looking for an owner to bring structure, rigor, and repeatability to how we build and run partner programs. What you'll do Design partner programs across our tiered partner portfolio - joint GTM programs, co-sell and marketplace motions, competency/certification programs, and enablement initiatives. Own program execution end-to-end: build the plan, coordinate stakeholders across partner and internal teams, track milestones, and drive to outcomes. Build the operational backbone - partner tracking, program dashboards, cadences, reporting, and process - so the team runs with rigor and visibility. Translate partnership strategy into structured, measurable programs with clear owners, timelines, and success metrics. Maintain the source-of-truth view of partner program status, priorities, and results for leadership What you'll bring 5 to 10 years of experience in program management, strategy & operations, or sales operations - ideally in SaaS, cloud, or AI. A builder's mindset: you create programs and processes where none exist and make them repeatable. Stro

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Marketing at Snorkel is growing rapidly and anchored by high-ownership operators who lead independently, align cross-functionally, and consistently deliver outsized results. We partner across Sales, Product, Research, and the executive team to translate complex AI and data value into differentiated positioning, integrated programs, and field-ready enablement that accelerates growth. The culture is high standards, high autonomy, and high collaboration. About the Role Reporting to the Sr. Director of Product Marketing, the Product Marketing Manager, Frontier Labs will own the GTM execution for our frontier lab business. You will partner closely with Research, FDE, and frontier-facing sales teams to translate technical work into research-credible positioning, repeatable sales plays, and high-quality GTM programs that resonate with research and procurement leaders inside frontier labs. You will keep the frontier asset library (battlecards, technical one-pagers, decks, benchmark and eval narratives) sharp against a fast-moving market, and bring competitive and customer insight into every motion. This is a hands-on role for a product marketer who wants

We like to say, “Come to MongoDB and get your Masters in Sales” where we spend 7x the industry average on rep enablement. We’re investing in ways to not only attract, hire, and develop top talent but also ensure our Account Executives are set up for long-term success on their individual career paths . Come & join our team and be at the forefront of what we believe is the perfect blend of career opportunity, innovative technology, and top-tier enablement! We are looking to speak to candidates who are based in the Bengaluru, Gurugram or Mumbai office for our hybrid working model. The Opportunity We’re looking for reps that are hungry to sell into the next up-and-coming companies in India that are disruptive within their respective industries. We have over 200M downloads and work with innovative corporate companies like Zepto, Ubuy, SonyLIV, Zomato, Canara HSBC Life and others that are leveraging our technology every single day. According to the IDC, there are over 500 million new applications being built over the next 5 years and you would be tasked with landing a high volume of those quality new logos. Primarily selling the MongoDB Atlas platform, the most advanced cloud database service on the market, you have the opportunity to directly influence MongoDB’s upward growth trajectory. Day to Day Cultivate sales through outbound prospecting and inbound leads Meeting customers in-field and closing deals Prospect into CTOs, Engineering/IT leaders, and technical end users Meet and exceed individual monthly, quarterly, and annual Quarterly targets Manage the full sales cycle for both Atlas and Professional Services Manage a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach Handle quote creation and order processing Collaborate with the Sales ecosystem like Marketing, Account Development, Solutions Architects, and others. What you bring to the table 5 years to 20 yea

About the Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use. This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes. This role is based in our Tokyo Office. We use a hybrid work model of 3 days in the office per wee

About the Team OpenAI’s HLS AI Success Engineering team partners with the world’s most ambitious healthcare and life sciences organizations to translate cutting edge AI into real patient outcomes. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast-growing healthcare and life sciences innovators to the world’s largest biopharma, medical technology, healthcare provider, payer, and research organizations. Every engagement is an opportunity to shape how AI accelerates scientific innovation, transforms healthcare delivery, and improves patient outcomes.This role sits at the center of our mission. About the Role The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform. This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible impact. This role is based in San Francisco or NYC, with a hybrid schedule of 3 days per week in the office, or can be performed remotely from anywhere in the U.S. We also provide relocation support for new employees. In this role, you wil

About the Team OpenAI’s HLS AI Success Engineering team partners with the world’s most ambitious healthcare and life sciences organizations to translate cutting edge AI into real patient outcomes. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast-growing healthcare and life sciences innovators to the world’s largest biopharma, medical technology, healthcare provider, payer, and research organizations. Every engagement is an opportunity to shape how AI accelerates scientific innovation, transforms healthcare delivery, and improves patient outcomes.This role sits at the center of our mission. About the Role The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform. This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible impact. This role is based in San Francisco or NYC, with a hybrid schedule of 3 days per week in the office, or can be performed remotely from anywhere in the U.S. We also provide relocation support for new employees. In this role, you wil

About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious organizations to translate cutting edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast growing digital natives to the largest global enterprises, government agencies and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform. This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact. This role is based in SF or NYC; we offer relocation benefits to new hires. In this role, you will: Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization Own account health, adoption velocity, and ongoing technical deployment an

This position is responsible for planning, prioritization, design and implementation of enhancements to Topgolf’s Coupa Source to Pay applications and MuleSoft, PI/PO, API and SFTP interfaces between Coupa and other systems. ROLES AND RESPONSIBILITIES Own end-to-end solution design for system enhancements and new releases for Topgolf’s Coupa applications including requirements gathering, stakeholder alignment, system configuration, testing, training, SOPs and post-production support. Drive the supplier enablement efforts for key vendors, partnering with the Coupa administrator on cXML connection setup, testing, and management of cXML vendor connections. Provide support for system users on new and existing functionality as needed. Manage interfaces into and out of Coupa, including monitoring performance and errors, making corrections as needed to enable documents to properly flow in and out, determining root causes. Build and maintain forms, approval chains, analytics and AIC reports in Coupa based on the evolving needs of the business. Maintain lookup values from GL master data changes in SAP. Perform activities to support the Company’s internal control environment, including following appropriate guidelines for user access approvals, performing system change controls, and executing quarterly user reviews and control certifications. Other duties as considered necessary to support the activities of the Business Systems department, its users and the Company as a whole. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Excellent attention to detail and organization skills to prioritize deadlines and keep up with open tasks, as demonstrated by prior project objectives being successfully delivered. Strong analytical and problem solving skills to break down complex problems into achievable solutions. Ability to be a self starter

About the Role We are looking for a Salesforce Administrator to help manage, support, and grow our Salesforce platform. You will work closely with our Salesforce Team and partner with Sales, Marketing, Customer Success, and Operations teams to help translate business needs into scalable CRM solutions. This is a hands-on role supporting overall platform administration and team enablement. Key Responsibilities Manage all aspects of the Salesforce platform including user setup, profiles, roles, permissions, and security settings. Design, build, and maintain custom objects, fields, flows, validation rules, page layouts, and approval processes. Support requirements gathering sessions with business stakeholders, partnering with senior team members to translate needs into scalable solutions. Develop and maintain reports, dashboards, and analytics to support data-driven decision-making across the organization. Manage data quality initiatives including deduplication, data imports/exports, and integrity audits. Evaluate, implement, configure, and manage AppExchange solutions and third-party integrations. Partner with developers and architects on complex customizations and integrations beyond declarative capabilities. Provide training, documentation, and ongoing support to end users and administrators. Stay current on Salesforce releases and proactively identify opportunities to leverage new features. Support production issues during business hours; participate in a rotational on-call schedule alongside senior team members for after-hours escalations. Be willing to work in office 4 days a week. Perform other duties as assigned. Qualifications 3+ years of hands-on Salesforce administration experience. Salesforce Certified Administrator required; Advanced Administrator, Platform App Builder, or addit

Senior Infrastructure Architect — Enterprise Observability and Automation Description - Job Summary Senior individual contributor responsible for the architecture, implementation, and operational ownership of enterprise observability, monitoring, and automation platforms across HP's global IT environment. This role modernizes infrastructure visibility capabilities while ensuring operational stability, security, and compliance. Serves as a technical and operational bridge between infrastructure engineering, cybersecurity, SOX/compliance stakeholders, automation teams, and external technology partners — leading complex initiatives such as platform migrations, enterprise integrations, and governance enablement. Responsibilities Enterprise Observability and Monitoring Application owner and senior technical authority for enterprise monitoring and logging platforms (Datadog, Splunk), including platform governance, roadmap alignment, and operational oversight. Lead enterprise-scale monitoring platform migrations, including architecture design, agent strategy, data ingestion models, vendor coordination, and deployment across 5,000+ servers. Define standards for alerting, dashboards, observability data quality, and integration with ITSM platforms (ServiceNow). Design and manage multi-org Datadog architecture, including org structure, RBAC, SSO/SAML, secrets management, and cybersecurity compliance. Oversee SNMP-based monitoring of storage and network devices, including device profiling, syslog/event integration, and NetFlow collection. SOX Compliance and IT Governance SOX control owner for enterprise monitoring applications — approve monthly reviews, participate in internal/external audits (EY), and maintain ITGC/SOX compliance. Provide audit evidence, walkthrough docu

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth

We are looking for a Senior Partner Solutions Architect to lead technical engagement with independent software vendors (ISVs) and strategic technology partners. You will help partners build, embed, deploy, validate, and go to market with MongoDB-based solutions that create repeatable customer value and accelerate MongoDB adoption. This role combines enterprise architecture, partner engineering, technical pre-sales, solution assurance, and go-to-market enablement. You will work across the complete partner lifecycle—from opportunity discovery and business-value alignment through architecture, validation, design wins, launch readiness, and post-launch reuse. You will be successful in this role if you can move fluidly between a partner’s product architecture, a customer’s business problem, MongoDB’s technical capabilities, and the field motion needed to scale the outcome. We're looking to speak with candidates based in Mexico City for our hybrid working model. What you will do Serve as the senior technical advisor for strategic ISV and technology-partner engagements, including embedded software, SaaS, BYOA/BYO-EA, AI, and agent products Lead technical discovery and architecture reviews that clarify the partner’s workload, adoption path, deployment model, customer segment, success criteria, and MongoDB value proposition Guide partners through a repeatable technical validation and solution-assurance process covering architecture, deployment, security, compliance, performance, scale, resilience, operability, upgrades, support ownership, and lifecycle management Establish evidence-based readiness gates and partner maturity assessments; distinguish clearly between tested, supported, recommended, and go-to-market-approved claims Design reference architectures, integration patterns, sizing guidance, deployment blueprints, quickstarts, demos, troubleshooting guidance, and partner-facing documentation Help partners build MongoDB into shipped products, SaaS platforms, AI applicat

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their Launc