About the role As a Customer Success Manager I at 3rdRisk, you're the person who turns a new customer into a confident, successful one. You own onboarding from kickoff to go-live — guiding organizations through implementation and configuration until they're getting real value from the platform — and you stay with them afterwards as their trusted point of contact, running the relationship through regular check-ins and Quarterly Business Reviews. Based out of Diligent's Vancouver office, you'll serve 3rdRisk customers across North America as part of a Customer Success team that's still taking shape: four CSMs split across Vancouver and Amsterdam, working closely as one team across both hubs. That early stage is the opportunity. Alongside the customer work, you'll help build the function itself — turning what works into repeatable playbooks, templates, and processes, and helping align how 3rdRisk operates as it integrates with Diligent. You'll have real ownership from day one and a direct hand in shaping how the team works as it grows. It's a role for someone who genuinely enjoys the customer relationship, likes creating structure where there isn't any yet, and wants to grow their Customer Success career somewhere their work has visible impact. What you'll do Own customer onboarding end to end — from kickoff through configuration to go-live — so every new customer reaches value quickly and confidently. Build and continuously improve the onboarding experience, capturing what works in playbooks, templates, and documentation the whole team can use. Run the ongoing relationship with your customers: proactive check-ins, Quarterly Business Reviews, and the day-to-day partnership that drives adoption, satisfaction, and retention. Be the trusted point of contact your customers rely on, and step in on more complex situations — coordinating with product, support, and engineering to get to a resolution. Help build 3rdRisk's Customer Success function: shaping process, tooling, and
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Engineering Manager Database Platform in Vancouver
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Here's a summary of the role: Identity infrastructure is not glamourware . It doesn't get standing ovations at company all-hands. But it is the thing every product in the portfolio depends on, and when it breaks, everyone knows. If you're the kind of PM who finds that genuinely interesting, read on. This role is for someone who has lived inside SAML flows, argued over PKCE token lifetimes, and knows exactly why SSO bypass lists are a necessary compromise. You'll own the authentication platform that thousands of enterprise customers trust, and you'll shape it alongside engineers who go deep. No surface-level roadmap ownership here. Here's a breakdown of what you'll do (not all of it, just the important stuff) Own the product strategy and roadmap for core authentication flows: SAML 2.0, OIDC/OAuth 2.0 with PKCE, MFA enforcement, token lifecycle management, and multi-IdP federation. Make product decisions that sit at the intersection of system design, security architecture, and developer experience, working directly with senior engineers on protocol choices and infrastructure trade-offs. Drive adoption of platform identity capabilities across internal engineering teams through influence, moving products toward modern API patterns and away from legacy integration surfaces. Use AI coding tools (Claude Code, Cursor, or similar) to prototype ideas and validate concepts before you pitch them; this is expected, not optional. Track the IAM standards landscape, including passkeys, FIDO2, SCIM, zero-trust, and verifiable credentials, and use that knowledge to sharpen product direction. Translate complex authentication concepts (JWT structures, SAML assertions, PKCE handshakes) into clear specs, user stories, and prioritized backlogs for audiences from engineers to executives. These are the essentials you'll ne
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 RSM, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Learn more about our global Sales team. The Enterprise Auth0 Regional Sales Manager Opportunity The successful Auth0 Regional Sales Manager is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats. As an Auth0 AE, you will be focused on providing value to Application Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Auth0 customers. This role requires travel to our San Francisco, CA or Chicago, IL office for in-person onboarding during the first week of employment. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. What you’ll be doing: Build a p
This position is based in Vancouver, BC , within Diligent’s Technical Center of Excellence. We are currently hiring candidates who are based in or able to work from Vancouver . Software Engineer — Platform AI Service Levels: Software Engineer II Senior Software Engineer Staff Software Engineer Location: Vancouver Position Overview As a Software Engineer on Diligent's Platform AI team, you'll help design, build, and operate the core services that power AI-driven capabilities across Diligent's global product suite. You'll build secure, scalable, serverless services on AWS that translate AI research and models into commercial-quality, production-ready solutions — enabling customers to derive insights from their governance data. You'll work closely with AI researchers, product managers, and other engineering teams, owning your services end-to-end: architecture, implementation, deployment, and monitoring. The team operates with a strong AI-augmented engineering culture — using AI tools to accelerate coding, testing, debugging, and delivery — while applying sound judgment about when and how to apply them. Key Responsibilities Design and implement secure, scalable, fault-tolerant, high-performing solutions using AWS serverless technology — event-driven, highly observable, and built with infrastructure as code. Collaborate with AI researchers/engineers to translate AI and LLM capabilities into robust, production-grade services, and help other teams integrate them. Build and maintain the pipelines needed to deploy, monitor, and manage AI services at scale — observable, resilient, and cost-effective. Use AI-powered development tools (code assistants, test generation, architecture exploration) responsibly to accelerate delivery and improve quality, always validating outputs. Participate in architecture discussions and design reviews, and contribute to product design by understanding customer problems — especially where AI can offer a breakthrough solution. Work in
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, You Will: Design, develop, and implement exceptional user interfaces for web applications using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems using React and gRPC. Contribute to back-end development with a focus on creating robust APIs and ensuring smooth communication between the front-end and server using technologies like Node.js or Python. Build, test, and deploy full-stack web applications using React and gRPC, while ensuring responsiveness, performance, and scalability. Optimize web applications for performance, accessibility, and SEO best practices. Troubleshoot and resolve UI and back-end related issues, ensuring a consistent and optimal user experience across multiple platforms and devices. Write clean, maintainable, and well-documented code adhering to established coding standards, and deploy/debug using platforms like Vercel. Ideally You'd Have: Bachelor
Must be based in Vancouver The role We're hiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them. You'll write production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on. What you'll do Design and operate our cloud data platform: ingestion, transformation, orchestration and serving. Integrate data from across the business (delivery tooling, CRM, product telemetry, finance, support and customer feedback systems) with shared identifiers, data contracts and lineage. Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status. Connect approved AI agents to governed data with structured outputs, provenance, guardrails and human approval in the loop. Build feature pipelines and the MLOps controls behind predictive use cases: tests, versioning, promotion gates and drift monitoring. Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control. What you'll bring Strong software engineering fundamentals: production-quality code, API and interface design, testing discipline, systems design. Real experience building and operating production data platforms on a cloud warehouse or lakehouse (Snowflake and AWS preferred) with dbt and a modern orchestrator. Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification, extraction or structured-output pipelines; agent and tool-calling workflows; retrieval; evals. You can reaso
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We are dedicated to the mission-critical operation of our investment engine—a well-tuned machine responsible for generating key decisions that drive trades and investment insights. Leveraging finance skills and cutting-edge technology, we ensure data quality, continuous process improvement, and operational excellence. As a core member of our team, you'll collaborate with investment experts to tackle challenging analytical problems, be accountable to ensure accurate and timely trade generation, and drive operational innovation. Based in West Coast Vancouver, we value mentorship, collaboration, and growth in a supportive and innovative environment. Join us to make a significant impact on our investment engine and overall success. What You Will Do This is an exciting full-time role for individuals who are passionate about learning the quantitative equity investment management business and excited to tackle a broad range of investment, mathematical, and technology challenges. You will start with a comprehensive training program, learning about various elements of quantitative equity investment management and our investment process. You will then continue to a specialized role utilizing data science and process engineering skillsets to accelerate the Quantitative Equities Team’s various investment functions. Your specialized role may involve building, scaling, managing and/or analyzing our quantitative model, portfolios, data assets and optimizers. You will be supported with coaching and mentorship from senior members of the team. We are creating the conditions for you to grow your career steadily over time. Investment Process Management The team you will be joi
We are looking for a Data Scientist to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We are dedicated to the mission-critical operation of our investment engine—a well-oiled machine responsible for generating key investment insights that drive trades. Leveraging data analytics, finance knowledge and cutting-edge technology, we aim to ensure that new and useful data products are continuously ready for research. Do you love the idea of evaluating and integrating large proprietary data sources into valuable applications? Are you a wizard at transforming ‘messy reality’ into high quality data assets? As a core member of our team, you will collaborate with investment and data experts to tackle challenging problems, and to continuously expand our capabilities in the data space. Based on the west coast in Vancouver, we value mentorship, collaboration, and growth in a supportive and innovative environment. Join us to make a significant impact on our investment outcomes and overall success. What You Will Do This is an exciting full-time role for individuals who are enthusiastic about learning the quantitative equity investment management business and excited to tackle a broad range of investment, mathematical, and technology challenges. You will start with a comprehensive training program, learning about various elements of quantitative equity investment management and our investment process. You will then continue to a specialized role utilizing data science, machine learning, AI, and process engineering skillsets to accelerate the Quantitative Equity Team’s data preparation and modelling functions. Your specialized role will involve building, scaling, managing and evaluating our integrated data model, in direct support of alpha research. You will be supported with coaching and mentorsh
You define how the codebase is built. On-site | Vancouver Office – 675 W Hastings St. The Problem We're Solving EviSmart is building the unified dashboard platform where every product surface comes together — the interface lab owners use to manage cases, access analytics, and launch AI-powered tools. It doesn’t have a frontend foundation yet. What exists is a clear product direction, a backend that’s ready to connect, and an engineering team that needs someone to draw the lines before anyone starts building. Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth — the market is responding. 28 countries. One platform. The dental industry's Autopilot. An in-house AI model research and development team building proprietary intelligence. Why This Role, Right Now Most senior frontend engineers join products with foundations already in place — someone else made the hard calls, and your job is to build within them. This is the opposite. There is no existing dashboard frontend, no technical debt to inherit, and no architectural decisions that constrain you yet. The person who joins now makes the foundational choices that the entire frontend team builds on for the next several years. The first product milestone is aggressive, the customer base is real and global, and the backend is ready. What doesn’t exist yet is the engineer who sets the direction. A Note from the Team “We’re not looking for someone who needs a clear spec before they can move. We need someone who can audit what exists, make a recommendation, and execute on it. If you’ve been the person who sets the technical direction that your team builds on, and you want to do that at a scale that actually matters, this is that conversation.” — Paolo Kalaw, CEO, EviSmart What You’ll Own Own the React JS / TypeScript frontend architecture for a new dashboard platform — the unified interface where all products connect. De
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Account Protection at Brex Our priority is to keep customers happy and their businesses protected while communicating vital information to internal teams. We help manage Brex’s risk exposures, partnering cross-functionally with Risk and Credit teams, Compliance, Data, and Engineering to help Brex scale efficiently without compromising quality. What you’ll do As a member of the Account Protection Team within Risk and Credit, you will help protect Brex and its customers from fraud, financial crime, and account takeover risk. You will solve complex risk problems alongside a high-performing team while delivering a thoughtful, clear, and customer-centered experience. The ideal candidate has experience with B2B customer communications and fraud operations, including KYC, terms-of-service adherence, enhanced identity verification, regulatory and reputational risk evaluation, and account takeover mitigation. You will own customer communicatio
Overview We are seeking a hands-on Director of AI Software Engineering to lead and scale AI engineering efforts supporting multiple business units across Governance, Risk, and Compliance (GRC). This role sits at the intersection of product delivery, platform evolution, and applied AI—driving real-world impact across core workflows. This is not a pure management role. We are looking for a builder who leads from the front, someone who has recently written production code, shipped systems end-to-end, and can operate comfortably in ambiguity while aligning teams and stakeholders. What You’ll Do Lead AI Engineering Across GRC Own delivery of AI-powered capabilities embedded directly into business unit workflows (e.g., risk analysis, compliance automation, reporting, due diligence) Partner with product, data, and platform teams to translate business problems into scalable AI systems Stay Hands-On Contribute to architecture, code reviews, and critical path implementation Prototype and validate new approaches (LLMs, agents, retrieval systems, classification pipelines, etc.) Set engineering standards for performance, reliability, and cost efficiency Build and Scale Teams Lead and mentor a high-performing team of AI/ML and software engineers Drive hiring, coaching, and career development Establish a culture of ownership, speed, and technical excellence Drive Execution Deliver production-grade systems—not experiments Balance speed with rigor (security, privacy, compliance) Operate across multiple concurrent initiatives with clear prioritization Communicate and Influence Act as a bridge between engineering and business stakeholders Clearly articulate trade-offs, risks, and outcomes to senior leadership Align cross-functional teams around shared goals and timelines What We’re Looking For Proven Builder 10+ years in software engineering, with recent hands-on coding experience Demonstrated track record of shipping production systems at scale Experience with modern
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are We're looking for innovative and passionate Machine Learning Engineers to join our team. You are someone who loves solving complex problems, enjoys the challenges of working with huge data sets, and has a knack for turning theoretical concepts into practical, scalable solutions. You are a strong team player but also thrive in autonomous environments where your ideas can make a significant impact. You love utilizing machine learning techniques to push the boundaries of what is possible within the realm of Natural Language Processing, Information Retrieval and related spaces. Most importantly, you are excited to be part of a mission-oriented high-growth startup that can create a lasting impact. You Will Conceptualize, develop, and deploy machine learning models that underpin our NLP, retrieval, ranking, reasoning, dialog and code-generation systems. Implement advanced machine learning algorithms, such as Transformer-based models, reinforcement learning, ensemble learning, and agent-based systems to continually improve the performance of our AI systems. Process and analyze large, complex datasets (structured, semi-structured, and unstructured), and use your findings to inf
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT,
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Staff Software Engineer in Banking, you will help shape the technical direction of one of Brex’s most strategic and complex product areas. The Banking org is both a product and platform org, it owns the Brex Business Account product and AP offerings like Bill Pay and Vendors, and the underlying money movement platform and partner integrations that power those experiences. In this role, you’ll work across customer-facing product surfaces and core financial infrastructure, driving architecture, reliability, and
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. Where you’ll work This role will be based in our Vancouver Office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you’ll do This opportunity is on our Product Data Platform (PDP) team, which builds and operates the high-performance data, q
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