About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. Youโll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identi
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donโt just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset โ who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Software Engineer across our Identity, Data Security and Trust organization. These teams builds the security backbone of Snowflake โ enabling customers to confidently bring their most sensitive data and workloads to the Data Cloud, empowering every Snowflake engineer to deliver the most secure platform at scale, and giving customers the tools to monitor, achieve, and maintain a strong security, governance, privacy, and compliance posture. As the agentic era accelerates, these teams are at the forefront of building AI-native security capabilities that protect the world's data. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Design and implement critical AI security capabilities โ including controlled, audited agent workflows, MCP server and client security, agent identity frameworks, and admin guardrails โ that form the foundation for secure agentic enterprise adoption Build and evolve foundational identity and access management systems, including authentication protocols, SSO integrations, multi-factor authentication, OAuth/OIDC, SAML, SCIM, and fine-grained RBAC that scales to millions of objects and users Design and develop core security infrastructure spanning secret management, key management, service identity, and end-to-end encryption acro
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donโt just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset โ who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solutions Engineer Snowflake is growing fast, and we are looking for a Solutions Engineer to help customers understand, evaluate, and realise the value of the Snowflake AI Data Cloud. In this role, you will partner closely with Sales, Product, Engineering, and Marketing to connect customer business challenges with modern data and AI solutions. You will be a trusted technical advisor throughout the customer journey, combining strong technical depth with customer-facing communication, solution design, and practical execution. What you will do Partner with account executives and cross-functional teams to drive the technical win across the sales cycle. Present Snowflakeโs vision, platform, and value to both technical and executive audiences. Work hands-on with prospects and customers through discovery sessions, demonstrations, workshops, and proof-of-concept engagements. Guide customers on modern data architecture, solution design, and implementation approaches across analytics, data engineering, AI/ML, performance, and governance. Translate customer business challenges into practical solution patterns that drive adoption and long-term value. Build trusted relationships with architects, engineers, platform teams, and business stakeholders within strategic accounts. Maintain an
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donโt just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset โ who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake ์๊ฐ Snowflake๋ ์์ด์ ํฑ ์ํฐํ๋ผ์ด์ฆ(Agentic Enterprise) ์๋๋ฅผ ์ด๋์ด๊ฐ๊ณ ์์ต๋๋ค. ์ด๋ฌํ ์๋ก์ด ์๋๋ฅผ ํจ๊ป ๋ง๋ค์ด๊ฐ๊ธฐ ์ํด, ์ฐ๋ฆฌ๋ ๋ชจ๋ ๋ถ์ผ์์ AI ๋ค์ดํฐ๋ธ(AI-Native) ์ฌ๊ณ ๋ฐฉ์์ ๊ฐ์ถ ์ธ์ฌ๋ฅผ ์ฐพ๊ณ ์์ต๋๋ค. ๋จ์ํ AI ๋๊ตฌ๋ฅผ ์ฌ์ฉํ๋ ์์ค์ ๋์ด, AI๋ฅผ ์ ๋ขฐํ ์ ์๋ ํ์ ํํธ๋๋ก ํ์ฉํ๋ฉฐ ๋ฌธ์ ํด๊ฒฐ๊ณผ ์ฑ๊ณผ ์ฐฝ์ถ์ ๊ฐ์ํํ ์ ์๋ ์ฌ๋์ ๊ธฐ๋ํฉ๋๋ค. ์ฐ๋ฆฌ๋ ๋น ๋ฅด๊ฒ ๋ณํํ๋ ์ญ๋์ ์ธ ํ๊ฒฝ์์ ๊ฒธ์ํ ์์ธ๋ก ํ์ ํ๊ณ , ์คํ์ ์ธ ์ฌ๊ณ ๋ฐฉ์์ ๋ฐํ์ผ๋ก ์๋ก์ด ๊ธฐ์ ์ ๋น ๋ฅด๊ฒ ๊ฒ์ฆํ๋ฉฐ ๋ณด๋ค ๋จ์ํ๊ณ ๊ฐ๋ ฅํ ๋ฐฉ๋ฒ์ผ๋ก ์ฑ๊ณผ๋ฅผ ์ฐฝ์ถํ๋ ์ธ์ฌ๋ฅผ ์ ํธํฉ๋๋ค. Snowflake์์ ์ฌ๋ฌ๋ถ์ ์ญํ ์ ๋จ์ํ ์ฃผ์ด์ง ์ ๋ฌด๋ฅผ ์ํํ๋ ๊ฒ์ด ์๋๋ผ, ๋ฏธ๋์ ์ ๋ฌด ๋ฐฉ์ ์์ฒด๋ฅผ ์๋กญ๊ฒ ์ ์ํ๋ ๋ฐ ๊ธฐ์ฌํ๋ ๊ฒ์ ๋๋ค. ํฌ์ง์ ์๊ฐ Senior Solution Engineer๋ ํ๊ตญ ๋ด ๊ธฐ์กด ์ํฐํ๋ผ์ด์ฆ ๊ณ ๊ฐ์ ๋ด๋นํ๋ ์ ๋ต์ ๊ธฐ์ ๋ฆฌ๋ ์ญํ ์ ์ํํฉ๋๋ค. ์ฃผ์ ๋ด๋น ์ฐ์ ์ ์ ์กฐ์ฐ์ (Manufacturing) ๋ฐ Hi-Tech ๋ถ๋ฌธ์ ๋๋ค. ๋ณธ ํฌ์ง์ ์ Account Executive์ ๊ธด๋ฐํ๊ฒ ํ๋ ฅํ์ฌ ๊ณ ๊ฐ์ Snowflake ํ์ฉ๋ ์ฆ๋, ์ํฌ๋ก๋ ํ์ฅ, ๊ทธ๋ฆฌ๊ณ ๋ค์ํ ์ฌ์ ๋ถ๋ฌธ(Line of Business)์ผ๋ก์ ์ฑ์ฅ์ ์ง์ํฉ๋๋ค. ๋ํ ๊ณ ๊ฐ์ฌ์ ๊ธฐ์ ๋ฐ ๋น์ฆ๋์ค ์์ฌ๊ฒฐ์ ๊ถ์๋ค์๊ฒ ์ ๋ขฐ๋ฐ๋ ๊ธฐ์ ์๋ฌธ๊ฐ(Trusted Advisor)๋ก์, Snowflake๋ฅผ ๋ฐ์ดํฐ, ๋ถ์ ๋ฐ AI ์ ๋ต์ ํต์ฌ ํ๋ซํผ์ผ๋ก ํ์ฉํ ์ ์๋๋ก ์๋ดํฉ๋๋ค. ์ด ์ญํ ์ ๊ณ ๊ฐ ์ค์ฌ(Customer-First)์ ๋์ธ ํ๋(Field-Facing) ํฌ์ง์ ์ผ๋ก, ๊น์ด ์๋ ๊ธฐ์ ์ญ๋๊ณผ ์ฐ์ ์ ๋ํ ์ดํด, ๊ทธ๋ฆฌ๊ณ ์ํฅ๋ ฅ ์๋ ์ํคํ ์ฒ๋ฅผ ์ค๊ณํ๊ณ ํจ๊ณผ์ ์ผ๋ก ์ ๋ฌํ ์ ์๋ ๋ฅ๋ ฅ์ ์๊ตฌํฉ๋๋ค. ์ฃผ์ ์ ๋ฌด (Key Responsibilities) ๊ธฐ์กด ๊ณ ๊ฐ ๊ณ์ ํ์ฉ ํ๋ (Drive Adoption in Existing Accounts) ํ๊ตญ ๋ด Snowflake ๊ณ ๊ฐ ํฌํธํด๋ฆฌ์ค์ ๋ํ ๊ธฐ์ ํ์ฅ ์ ๋ต์ ์๋ฆฝํ๊ณ ์ฃผ๋ํฉ๋๋ค. ๊ณ ๊ฐ์ ๋น์ฆ๋์ค ๋ชฉํ๋ฅผ ํ์ ํ๊ณ ์ด๋ฅผ Snowflake AI Data Cloud๋ฅผ ํตํด ์คํํ ์ ์๋ ์ํฌ๋ก๋, ํ์ฉ ์ฌ๋ก(Use Case), ์ฌ์ ๋ถ๋ฌธ๊ณผ ์ฐ๊ฒฐํฉ๋๋ค. ์๋ฃจ์ ์ค๊ณ, ๋ฐ๋ชจ ๋ฐ POC ์ํ (Solution Design, Demos & POCs) ๊ณ ๊ฐ์ ์ํคํ ์ฒ ๋ฐ ํ์ฉ ์ฌ๋ก์ ์ต์ ํ๋ ๋ฐ๋ชจ์ ๊ธฐ์ ์คํ ๋ฆฌ๋ฅผ ์ค๊ณํ๊ณ ์ ๊ณตํฉ๋๋ค. ์ฑ๊ณต ๊ธฐ์ค ์ ์ ๋ฐ ๊ณต๋ ์คํ ๊ณํ ์๋ฆฝ์ ํฌํจํ์ฌ, ํ๋ซํผ ๋์ ๊ฐ์น๋ฅผ ๊ฒ์ฆํ๊ณ ์์ฌ๊ฒฐ์ ๋ฆฌ์คํฌ๋ฅผ ์ต์ํํ
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You donโt just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset โ who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Software Engineer - Container Platform (Menlo Park) About the Role We build the foundational container platform that runs Snowflake's production, AI/ML, and CI workloads across AWS, Azure, and GCP, including a rapidly growing AI/ML footprint. Hundreds of large Kubernetes clusters under management and growing. The work is to make that fleet reliable, automated, and invisible to the thousands of engineers building on top of it. This is a staff-level role on a senior, high-performing platform team. You'll own hard problems end to end, drive technical direction across teams, and build the automation and platform abstractions that make operating at this scale sustainable. There is significant unsolved work ahead: improving the developer experience for thousands of internal engineers and continuing to scale the platform to meet Snowflake's growth. What You'll Do Own the design and delivery of large, complex platform initiatives spanning cluster lifecycle management, multi-cloud automation, and internal developer tooling. Identify and drive cross-team technical improvements across the platform, from architecture through adoption. Make and defend architectural trade-offs grounded in reliability, scalability, and operational reality. Act as a technical anchor for the team, dev
Job Details: Job Description: The Role and Impact As a Software Enabling and Optimization Engineer, you will play a vital role in driving Intel's value and differentiation by collaborating with customers, software vendors, and the open-source community to develop, optimize, and integrate software solutions tailored for Intel products. Your work will directly impact numerous domains such as Audio, AI and adjacent technologies by enhancing software performance and ensuring seamless adoption of Intel technologies. On a day-to-day basis, you will engage in debugging, tuning, and testing software while delivering innovative solutions that optimize customer experiences and product capabilities. Business group The Silicon and Platform Engineering Group (SPE) focuses on advancing Intel's hardware and software platforms through innovation and collaboration. This team drives product development, testing, and optimization to support Intel's strategic goals in diverse markets, including enterprise, cloud, and edge computing. Joining SPE means contributing to Intel's mission of delivering cutting-edge technology solutions to its global ecosystem. Key Responsibilities - Drive customer enabling activities for Intel client platforms across Audio, Computer Vision, Camera, and other software ingredients. - Execute Platform POR features and ensure successful platform bring-up, validation, and customer adoption. - Debug and resolve complex platform issues spanning hardware, firmware, BIOS, operating systems, drivers, middleware, and applications. - Serve as a technical focal point for customer-reported issues, driving root cause analysis and resolution across internal and external stakeholders. - Partner with Microsoft and other OS vendors to investigate and resolve operating system, driver, and platform integration issues. - Collaborate with third-party ecosystem partners including C
A Career with point72โs technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our companyโs IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Weโre a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What youโll do As a software engineer on our Risk Technology team, you will use your programming expertise to build a scalable reporting framework capable of processing terabytes of data for complex risk calculations within Point72 Risk Department. Build analytical framework to enable flexible large-scale compute on big datasets Develop quantitative understanding of risk to anticipate the requirements of our team Innovate and improve our capabilities to deliver high quality products to our business partners Solve complex and challenging problems through the application of creative and unique solutions using the latest technology Whatโs REQUIRED Minimum of 5 yearsโ programming experience in Python and/or one of functional languages Bachelor's in computer science, math, physics or related technical field Programming experience in a quantitative environment with statistic models or complex aggregations Awesome team player with excellent written and verbal communication skills with peers and clients Problem solving skills with deep understanding of core computer science algorithms and data structures Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Maternity, Adoption & related leave policies Generous paternity and family care leave policies Employee Assistance
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Product Data Scientist to establish how product decisions at Baseten are made with data. You'll work directly with Product and Engineering, alongside GTM to determine measurement, strategy, experimentation and implementation. This is a foundational, hands-on role. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape product strategy. You'll work from clickstream and product events through inference telemetry and observability data, helping Baseten make faster decisions about reliability, performance, adoption and developer experience. RESPONSIBILITIES Partner directly with Product and Engineering: frame the questions that matter, define success criteria, and turn analysis into roadmap, launch, and prioritization decisions. Define how product success is measured: establish metrics across activation, adoption, retention, expansion, reliability and user experience. Support experimentation and launches: design measurement plans, analyze A/B experiments and controlled rollouts, and translate results into product decisions. Diagnose reliability and scaling behavior: join customer signals with request, replica, deployment, and cluster telemetry to find patterns in release bottlenecks, unhealthy replicas, and models without traffic. Define the enterprise customer journey and measure feature adoption
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, youโll be part of a passionate team dedicated to accomplishing hard things, together. Consultant Appian Customer Success is obsessed with delivering exceptional customer outcomes and mission-critical business impact at speed. Our team acts as the elite consulting arm of Appian, partnering directly with the worldโs largest commercial clients to bring their most ambitious ideas to life. By joining this high-performance team, you will establish a world-class foundation in professional consulting while directly accelerating global adoption of our AI-Powered Process Automation platform. As a Consultant at Appian, you wonโt just write code - you will architect modern business transformations. This role offers an unprecedented opportunity to sit at the intersection of business strategy and technical innovation. Instead of being pigeonholed into isolated legacy components, you will own the end-to-end delivery of highly visible, custom software solutions. You will work side-by-side with client executives to solve complex workflow problems, build robust integrations, and empower enterprise teams to achieve Enterprise-Grade Orchestration . What Youโll Do Architect & Implement: Design, develop, and deploy robust, custom automation solutions throughout the entire project lifecycle utilizing Appianโs AI-Powered Process Automation platform. Integrate Ecosystems: Build seamless data connections and scalable APIs to integrate multiple external enterprise systems using REST, SOAP, and JDBC connections. Engineer Data Models: Launch new relational data models in production environments and optimize database design through sophisticated SQL development. Ag
A CAREER WITH POINT72โS TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our companyโs IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Weโre a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOUโLL DO โข Build software used to support global trading across time zones โข Work closely with business users to establish and refine requirements โข Participate in identifying new technologies to continuously improve software systems โข Implement DevOps practices within the team (GitHub/GitLab, Jenkins) โข Provide production support to diagnose and resolve elevated application software production incidents and implement proactive remediation measures WHATโS REQUIRED โข Bachelorโs degree in computer science or another technical/scientific field โข Minimum 8 years object-oriented programming experience with C#/.NET โข Significant experience working with / understanding databases - primarily MS SQL Server โข Must have experience in writing automated tests, unit tests, Test-Driven Development โข Knowledge of design/architecture patterns, distributed systems, microservices, observability and monitoring, and containerization (Docker) โข Willingness to work as part of a distributed Dev Team - 3 time zones (USA, Poland, India) โข Strong problem solving and analytical skills โข Exceptional verbal and written communication skills โข Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: โข Health care benefits โข Maternity, Adoption & related leave policies โข Generous paternity and family care leave policies โข Employee Assistance Prog
JOB TITLE SOFTWARE ENGINEER, TECHNOLOGY A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our companyโs IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. Weโre a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO We are looking for an experienced professional to work as part of the Finance Technology team. In addition to tactical development, you will be responsible for delivering and creating programs to modernize and scale the platform through technology upgrades, cloud technology adoption, and re-architecting business processes. You will work alongside world-class engineers, partnering directly with Finance stakeholders to understand existing workflows and deliver scalable replacements. This position offers deep domain exposure across FP&A, investor reporting, and compensation, and contributes to the modernization roadmap. Specifically, you will: Build software applications and deliver software enhancements and projects supporting finance and investor processing. Work closely with business stakeholders to develop software solutions using test-driven and agile software development methodologies. Be responsible for system upgrades and features supporting resiliency and capacity improvements, automation and controls, and integration with internal and external vendors and services. Contributing to architecture of core platforms and accelerating modernizing leveraging AI tools Work with DevOps teams to manage and resolve operational issues and leverage CI/CD platforms while following DevOps practices within the team and projects. Continuously improve the platforms using th
Here's a summary of the role: Identity infrastructure is not glamourware . It doesn't get standing ovations at company all-hands. But it is the thing every product in the portfolio depends on, and when it breaks, everyone knows. If you're the kind of PM who finds that genuinely interesting, read on. This role is for someone who has lived inside SAML flows, argued over PKCE token lifetimes, and knows exactly why SSO bypass lists are a necessary compromise. You'll own the authentication platform that thousands of enterprise customers trust, and you'll shape it alongside engineers who go deep. No surface-level roadmap ownership here. Here's a breakdown of what you'll do (not all of it, just the important stuff) Own the product strategy and roadmap for core authentication flows: SAML 2.0, OIDC/OAuth 2.0 with PKCE, MFA enforcement, token lifecycle management, and multi-IdP federation. Make product decisions that sit at the intersection of system design, security architecture, and developer experience, working directly with senior engineers on protocol choices and infrastructure trade-offs. Drive adoption of platform identity capabilities across internal engineering teams through influence, moving products toward modern API patterns and away from legacy integration surfaces. Use AI coding tools (Claude Code, Cursor, or similar) to prototype ideas and validate concepts before you pitch them; this is expected, not optional. Track the IAM standards landscape, including passkeys, FIDO2, SCIM, zero-trust, and verifiable credentials, and use that knowledge to sharpen product direction. Translate complex authentication concepts (JWT structures, SAML assertions, PKCE handshakes) into clear specs, user stories, and prioritized backlogs for audiences from engineers to executives. These are the essentials you'll ne
About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. Supabase is the open-source Postgres development platform that 10M+ developers and thousands of enterprises depend on every day. We're hiring a Branching PM to own the whole path a change takes from a laptop to production: local development with the CLI, migrations and seed data, configuration as code, an isolated branch per pull request, the GitHub integration that tests it, and the promotion to production . Agents now drive a growing share of this workflow: they open branches in parallel, run migrations constantly, and need feedback in seconds. The path has to hold for people and agents alike. What You'll Be Responsible For Talking to customers across the full spectrum. Indie developers running the CLI for the first time, startups wiring up a branch per pull request, platforms that provision environments on Supabase for millions of their own end users, and enterprise teams who need a documented route from development to staging to production. They ask for features. You find the need behind the ask, and those needs set the roadmap. Making the pieces feel like one workflow. The CLI, migrations, seeds, configuration, branches, and Git integration have to land on developers as one path. You decide where one tool ends and the next begins, and the mental model is yours to defend. Owning the outcome of each launch, and defining how it's measured before it ships. The metric, the threshold, and the read afterwards are yours: time to a developer's first migration, branch adoption, the share of teams shipping through a reviewed workflow. Shipping starts the measurement, and the read decides the next call. Owning the problem statement and the commercial shape behind every bet. You capture the customer ev
The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog's Service Management suite โ spanning App Builder, Incident Management, Event Management, Workflow Automation, and On-Call โ helps enterprises detect, triage, and resolve operational issues faster while automating the manual toil around incident response. As a Product Solutions Architect, you will partner closely with Datadog customers and the Service Management product team to design architectures, implement best practices, and drive adoption of App Builder, Incident Management, Event Management, Workflow Automation, and On-Call across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Serve as the in-house subject matter expert for Datadog's Service Management products โ App Builder, Incident Management, Event Management, Workflow Automation, and On-Call Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting Service Management, including designing on-call escalation policies, incident response workflows, event correlation pipelines, and custom internal tools with App Builder Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and itโs what we show up for every day. Smartsheet's horizontal use cases โ spanning Enterprise PMO, Operations & Process Management, IT PPM, Service Delivery, and Governance, Risk & Compliance โ represent the company's largest ARR expansion opportunity. Most enterprise accounts enter through a single buying center. The horizontal pod's job is to unlock the adjacent functional buyers in those same accounts, and to build the positioning that makes Smartsheet the obvious choice for each. As a Product Marketing Manager II on the Horizontal Use Cases pod, you will help support the value strategy, positioning, and sales-ready content for a defined set of horizontal use cases. You will partner with the Sr. Manager, Product Marketing and contribute to the development of differentiated, quantified value propositions that help Smartsheet win against category competitors and drive multi-function adoption within the enterprise installed base. This full-time position reports to the Manager, Product Marketing and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. What You Will Own: Assisting with Value Strategy: Support the execution and maintenance of the differentiated value strategy for each use case Value Impact Model: Assist in the development of quantified Value Impact Models for assigned use cases โ helping translate Smartsheet's capabilities into specific productivity and efficiency claims for ROI conversations. Buyer Validation & Market Testing: Support buyer inte
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