Enterprise Services Manager Jobs

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Java Backend Software Engineer to work as part of our Apps - Server team. The work will involve developing our web server, REST APIs, and product core by writing clean and solid code that interacts with our other services and components. Responsibilities include: Developing new product features that leverage the network model to help users: visualize their network, understand how it behaves, see how it has evolved, answer specific questions, and plan changes Designing the data model for new product features Proposing and implementing REST APIs to support the Forward web application and to publish to customers Constructively reviewing product designs, technical design documents, and code changes Requirements: At least 5+ years of full lifecycle software development experience Expertise in Java (versi

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

JOB TITLE Site Reliability Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO You will play a highly critical operational role where you will apply a combination of software and systems engineering skills to develop and maintain a complex set of distributed, real-time systems that serve critical stakeholders in Point72’s Global Macro business. You will focus on optimizing the operations of existing systems and infrastructure in an efficient manner, through a strict adherence to automation and tooling Specifically, you will: Build out foundational technical components of an extensive SRE program across multiple complex systems, both new and existing • Collaborate with our development and quant teams to ensure that ongoing change is consistent with a pre-determined, measurable set of SLOs spanning multiple complex user interactions with our systems • Monitor system capacity and performance, identifying and addressing potential future bottlenecks and sources of instability before they become impactful to our stakeholders • Review and provide feedback on automation code developed by peers to maintain high standards of code quality and efficiency • Troubleshoot and resolve system issues, analyzing their impact on infrastructure and service operations • Participate in or lead design reviews with peers and stakeholders, evaluating and selecting the best technologies and automation strategies for our needs WHAT’S REQUIRED We are looking for highly motivated, proactive engineers

Location - Hybrid This is a hybrid role based out of our Gurugram, India office, 3 days in the office, 2 days remote. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs About the Team We’re a small advanced tech team that takes ideas from “someone had a hunch” to “customers are using it”—usually in days, not sprints. This is a high ownership team: talking to whoever has the problem, deciding what’s worth building, cutting scope, shipping, and then deciding whether to double down or move on. Required Skills Deep fluency in at least one modern general-purpose language—and the ability to pick up others quickly. We work across TypeScript/Node, Go, and Python, and you’ll touch more than one. We care far more that you know one language inside out—its type system, concurrency model, testing story, etc.—than that you’ve used our specific stack. An ideal candidate would be comfortable: Reading and modifying an unfamiliar codebase without a guided tour Writing and maintaining tests that hold up in CI, not just on your laptop Publishing and versioning something other people depend on — a CLI, an SDK, a package Debugging across a boundary you don’t own (a third-party API, someone else’s service, a CI runner) Please note our Privacy Policy for Applicants when applying for a job at Sauce Labs. Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategic Pursuits team is a new group within Stripe’s Enterprise Platform Sales organization, built to win Stripe’s most complex and high-impact opportunities. This team focuses on multi-year, transformative sales cycles with the world’s largest software platforms and enterprises—companies that have the potential to fundamentally shift Stripe’s presence in new industries and markets. Strategic Pursuits is responsible for identifying, shaping, and closing Stripe’s most significant platform partnerships. These are long, intricate engagements requiring deep collaboration across executive, product, and engineering teams and the ability to influence strategic priorities on both sides of the table. The team’s work often extends well beyond payments, helping partners co-develop entirely new business models and revenue streams powered by Stripe’s financial infrastructure stack, including Connect, Billing, Payments, and Banking as a Service. What you’ll do As an Account Executive, Strategic Pursuits , you will lead the end-to-end pursuit of Stripe’s largest and most complex platform opportunities. You’ll act as both strategist and dealleader—identifying transformative prospects, crafting multi-year engagement plans, and orchestrating resources across Stripe to bring highly tailored solutions to market. This is a senior, cross-functional sales role that combines strategic vision

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at any given moment. Inventory intelligence is foundational to some of Instacart's most critical products — from search and logistics to enterprise AI solutions for grocers of all sizes. Our team owns the end-to-end data supply chain, spanning ingestion and integration of partner data sources, collection of in-store inventory observations, model development, serving, and product integrations across the Instacart ecosystem. We're a growing team sitting at the intersection of physical retail and cutting-edge technology, working closely with Caper, Inventory Intelligence, and Fulfillment to bring real-time shelf intelligence to life. If you're curious about what that looks like in practice, you can read more about our work here: Instacart Enterprise AI S

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at any given moment. Inventory intelligence is foundational to some of Instacart's most critical products — from search and logistics to enterprise AI solutions for grocers of all sizes. Our team owns the end-to-end data supply chain, spanning ingestion and integration of partner data sources, collection of in-store inventory observations, model development, serving, and product integrations across the Instacart ecosystem. We're a growing team sitting at the intersection of physical retail and cutting-edge technology, working closely with Caper, Inventory Intelligence, and Fulfillment to bring real-time shelf intelligence to life. If you're curious about what that looks like in practice, you can read more about our work here: Instacart Enterprise AI S

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. This is an 11 month fixed-term contract. <h3

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role You will focus on friction points around primarily backend issues for all teams in Engineering (90 Engineers). How should we do inter-service testing? Some teams are using monorepo, others aren’t. How can we bring overall stability up? Generally steering BE in the right direction. In the near future, standardising things across all of Engineering and bringing R&D teams (another 40 Engineers and Researchers) closer. You will have ownership of projects that span quarters, requiring you to have the ability to break a problem down into small steps that can be delivered and validated iteratively. You will evaluate your own work, leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary. You will consider the long-term direction of Engineering, making sure that we are developing the engineering capabilities that will allow us to stay ahead of the challenges we are likely to encounter in 12-18 months' time. You will work end-to-end, from our client application written in React to our monolithic backend written in Python, and lead projects that span across multiple teams. What we're looking

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? As an Enterprise Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through strategic pipeline generation within our enterprise segment. Based in our San Francisco office, you will be at the forefront of Fin’s expansion across North America, engaging with senior stakeholders at large, complex organizations and helping them see how Fin can transform their customer experience. We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Fin, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in enterprise sales. As a BDR team, we empower one another to achieve our goal

We are seeking a Salesforce Engineer III to design, build, and support secure, scalable Salesforce solutions that support critical business operations. This is a senior individual contributor role requiring strong hands-on technical expertise, sound engineering judgment, and experience working in regulated environments. This position supports systems and data subject to FedRAMP and other U.S. government compliance requirements. Due to the nature of the work, U.S. citizenship is required. This role will be based remotely in the United States. What You’ll Do Design, build, and maintain Salesforce solutions across sales, service, customer, and operational workflows Implement functionality using Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), SOQL, and platform automation Develop and support integrations between Salesforce and external enterprise systems Translate business requirements into secure, scalable, and maintainable technical solutions Participate in technical design reviews, sprint planning, code reviews, testing, deployments, and production support Troubleshoot and resolve issues related to automation, integrations, data integrity, and system performance Create and maintain technical documentation, support UAT and regression testing, and assist with user enablement Ensure all solutions comply with Salesforce best practices, internal security standards, and regulatory requirements Leverage AI-powered development tools to improve productivity and analysis, while adhering to security and compliance guidelines Responsibilities Technical Delivery: Own end-to-end delivery of Salesforce features using a mix of declarative and programmatic solutions Secure Engineering: Design and implement solutions that meet FedRAMP, security, and compliance requirements, including least-privilege access and auditability Integration Design: Build and maintain secure integrations between Salesforce and downstream systems Engineering Excellence: Maintain high st

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta Workflows is the secure, no-code automation platform that empowers organizations to build identity-centric workflows across cloud applications — all without writing code. Our intuitive drag-and-drop interface allows enterprises to automate complex business processes at scale, enhancing productivity, enforcing security, and simplifying IT operations. Customers like Netflix, MGM, and NTT rely on Workflows to automate high-impact identity scenarios with speed and confidence. As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Position Description We’re hiring a Staff Full-Stack Engineer to join the Flow builder team within Okta Workflows. This team owns the core no-code canvas that enables both internal teams and our customers to build powerful automation experiences with ease. As a Staff Engineer, you’ll lead initiatives that span front-end and back-end services — delivering performant, secure, and scalable features. You’ll help define architecture, drive implementation, and collaborate closely with Design, PM, and Platform teams. You’ll also work directly with our technical architects to help shape what