Enterprise Services Manager Jobs

We are seeking a Senior Global Demand Generation Manager to build and execute integrated programs that create, accelerate, and convert demand into qualified pipeline. This is a hands-on senior role for someone who can translate business priorities, market signals, and account intelligence into coordinated demand generation programs across regions and segments. Reporting to the Senior Director, Enterprise Acceleration, you will work across North America, EMEA, and Emerging Markets, with distinct approaches for Mid-Market and Enterprise audiences. The role will have immediate responsibility for several high-priority growth motions, including partner-led demand generation across Hootsuite’s strategic partners and ISV Suite ecosystem. This is not a narrow channel role. We are looking for someone who understands how targeting, messaging, channels, sales activation, partner motions, and measurement come together to create a pipeline. WHA T YOU’LL DO Develop and execute integrated demand generation programs aligned to regional, segment, product, and revenue priorities, building distinct demand motions for Enterprise and Mid-Market audiences and translating business goals and audience insights into coordinated programs across paid media, SEM, email, webinars, content syndication, and partner channels, managing each from strategy through activation, optimization, and performance analysis. Balance new demand creation with pipeline acceleration, account progression, and re-engagement opportunities, identifying gaps in funnel progression and building programs to improve conversion, velocity, and pipeline movement. Use intent, engagement, product, partner, and account-level signals to identify where demand is emerging and where marketing intervention can have the greatest impact, applying platforms such as 6sense or equivalent technologies to improve account prioritization, campaign activation, and coordination with Sales and BDR teams. Evolve Hootsuite beyond a primarily

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Key Account Manager (KAM) role is an evangelist and subject matter expert, responsible for expanding sales within the DACH territory, by selling the Whole Product Experience (WPE) and building out Jamf’s Apple Enterprise Management footprint in the DACH Enterprise market (>2500 employees). The role will support our growth of recurring revenue (ARR) by retaining and growing both new and existing customers. It is responsible for driving thought leadership at multiple levels into accounts, concentrating on adoption strategies for implementing the WPE and will assist in formulating and guiding business validation cases in order to expedite adoption. The Senior Key Account Manager will work closely with our partner and channel ecosystem to nurture and fulfil new business opportunities. This role is remote in Germany. We are only able to accept applications for those based in Germany or have sponsorship to live and work in Germany # LI -Remote What you can expect to do in this role: Grow existing and new customer relationships and elevate Jamf to a more strategic position within key accounts Cultivate sales of Jamf’s Product Portfolio by helping organizations succeed with Apple within a list of key accounts in DACH Define and execute on a long term building pipeline strategy, while closing in quarter opportunities Ascertain Apple’s assigned accounts adoption, growth strategi

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work.As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large enterprise accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that book of business. The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with the customers’ senior leaders, decision makers, and stakeholders and driving proactive engagements, business reviews, and best practices to ensure our customers realize measurable value of their Jamf solution. The ECSM owns the customer relationship along their entire journey, from onboarding to value realization, working cross-functionally to advocate for customer needs and resources to ensure their success as well as providing feedback back to Jamf representing the voice of the customers. This role requires advanced knowledge of Jamf platform of products, customer environments, and key technical workflows for their customers’ businesses. This is a hybrid position available to individuals residing in the Minneapolis,MN Austin, TX and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occ

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the UKI Sales Team The UKI Sales team is building Mixpanel's go-to-market motion in EMEA. We work with customers across a range of industries, moving from a general motion toward a vertical model where reps develop deep expertise in a single industry. This team sits alongside the broader EMEA and global enterprise organisation. About the Role This is a hybrid role based in London. As Regional Director for UKI you'll build the operating system for a repeatable, high-performing enterprise motion in one of Mixpanel's key growth markets, while also standing up a GTM structure across dedicated verticals, general verticals, and general business coverage. You'll lead a team of Account Executives, developing reps at different stages of their vertical expertise while directly influencing complex, multi-stakeholder enterprise deals. This role suits a commercially sharp, operationally rigorous leader who's comfortable building in an early-stage, still-maturing market and turning early traction into a scalable region. Responsibilities Design the GTM strategy for UK, including the shift toward a vertical coverage model, and build the sales processes and territory strategy that make it repeatable Own quota attainment and forecast accuracy across the team, with the pipeline health and win-rate discipline to back it up Partner directly with AEs on large, multi-threaded opportunities, orchestrating executive engagement and acting as the escalation point for strategic accounts Recruit and coach enterprise sellers at every career stage, and codify what's working into playbooks the team can reuse Align with Customer V

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyse, measure, and improve their customer experience. The Enterprise team focuses on targeting and working with our largest organisations — 1,000+ employees — with an emphasis on high-growth technology companies who are changing the world around us. In Australia, we are building a high-performing, customer-obsessed sales organisation with a strong sense of ownership and ambition. We partner closely with Solutions Engineering, Customer Success, and Marketing to deliver meaningful outcomes for our customers across ANZ. About the Role As a Senior Enterprise Account Executive, you’ll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. You’ll focus on enterprise organisations across ANZ, with an emphasis on high-growth technology companies in sectors such as Fintech, eCommerce, Media & Entertainment, and SaaS. Collaboration is key — from building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You’ll leverage your prospecting skills selling SaaS to technology companies alongside strong knowledge of Mixpanel’s product and ecosystem to close new business, powering the next generation of innovative Australian companies. This is a great opportunity for an experienced enterprise seller who thrives in complex, multi-stakeholder sales cycles and wants to play a visible role in building Mixpanel’s presence a

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About The Role Data governance is one of the most critical challenges for Mixpanel's enterprise customers, and the AI era turns it into a foundational problem. Analytics and agents are only as trustworthy as the data beneath them. Poor data quality compounds: incorrect analyses spread as it becomes easier for anyone — or any agent — to query data, and the problem multiplies as customers scale into projects with high-cardinality events and fast-growing user bases. A data foundation that stays clean, consistent, and trusted is what sets Mixpanel apart. As a Senior Software Engineer on the Data Foundation team, you'll work across the stack to build high-impact features with extreme customer focus. You'll partner closely with engineers across the company, and with Design, Product, and GTM, to solve one of the hardest problems in analytics: keeping data clean, consistent, and trustworthy at scale. Curious what this looks like in practice? Read why data governance matters for AI-powered analytics on our blog. What You'll Do Build customer-facing features on our web application (React SPA) Collaborate closely with engineers and cross-functional partners across Product, Design, GTM, and beyond Take full ownership of projects — from shaping and delivery through iteration We're Looking For Someone Who Has Full-stack experience, with deep expertise in at least one of: Web application backends (Python, Django) High-volume APIs Search indexing A track record of leading projects end to end, not just executing tickets Comfort moving across the stack Bonus Points For Experience with data ingestion (Go) A data-driv

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption. Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to f

The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,

The Team + The Role Pendo's Product Marketing team translates what we build into why it matters. The team works at the intersection of product, revenue, and marketing, owning the narratives, positioning, and go-to-market motions that drive pipeline and commercial outcomes. It operates as a small, senior team with high ownership, low overhead, and a strong bias toward work that moves the business forward. Pendo is looking for a Sr. Product Marketing Manager to play a key role in our growing Enterprise business. You will partner closely across Product, Sales, and Marketing to package and position Pendo's offerings as powerful solutions for Enterprise clients. This is an individual contributor role for a builder who can create, test, adapt, and make an immediate impact in a fast-moving, AI-native environment. This is a remote role in the US. We have offices in San Francisco, CA, Raleigh, NC, or New York, NY. What this looks like day-to-day Enterprise positioning: Own and maintain clear, concise, and impactful solutions messaging for the Enterprise market. Translate Pendo's product capabilities into value-driven narratives that resonate with Enterprise buyers. Cross-functional partnership: Collaborate strategically with Product, PMM, Sales, and Marketing teams to package and position Pendo's offerings for Enterprise clients. Serve as a key conduit between Enterprise go-to-market teams and Product by bringing field feedback into product conversations. Flexible execution: Move fluidly across adjacent work as priorities shift, including solutions marketing, growth-hacker-style experiments, and demand-gen support. Adapt quickly rather than staying in a single fixed lane. AI-enabled GTM: Leverage AI tools and workflows, including building agents, to accelerate research, content creation, and go-to-market execution. Use AI as a practical multiplier for how you work and what you ship. Market research: Conduct in-depth research to define, understand, and articulate the distinct

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,

Sendbird is building AI agents for customer experience. Our platform already powers billions of conversations every month across chat, voice, video, and messaging APIs. We are now using that foundation to build agents that understand customer context, reason over business data, and take reliable action in production. We are looking for a Machine Learning Engineer to research, build, and productionize new capabilities for those agents. This role sits at the intersection of agent product development, applied AI research, and production engineering. You will work on systems that enterprise customers depend on every day, not demos or isolated prototypes. About Sendbird and delight.ai Sendbird has spent more than a decade building communication infrastructure for in-app chat, voice, video, and messaging APIs. More than 4,000 brands use our platform, including DoorDash, Match Group, Noom, Yahoo Sports, and Rakuten. Our systems support more than 7 billion messages every month. In 2024, we made a strategic shift toward AI-first customer experience. In 2025, we launched our enterprise AI agent product, delight.ai. Delight.ai helps businesses deliver customer support and engagement that is faster, more contextual, and more personal. Unlike simple FAQ bots, our agents are built to remember customer context, use tools, retrieve relevant knowledge, connect across channels, and handle real customer workflows with accuracy and control. The Role As a Machine Learning Engineer, you will design, build, evaluate, and ship new capabilities for our AI agents. You will work across agent architecture, retrieval, memory, planning, tool use, workflow automation, voice, evaluation, data pipelines, model adaptation, inference, and production integration. This is a hands-on engineering role for someone who can turn AI research and product ideas into reliable customer-facing features. Some problems will require training, fine-tuning, or adapting models. Others will require better retrieval, bet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems. Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India. This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration. You Will: Maintain the NetSuite application and other related 3rd party business applications for internal users Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles Act as NetSuite SME providing training, communication and upd

Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building. The Company Sendbird is the #1 CPaaS platform for in-app communications — an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good. So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai — and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Head of IT & Security We're an AI company handling enterprise-grade conversations at global scale, and our customers trust us with data that matters. That trust isn't a nice-to-have. It's a competitive differentiator. It's why DoorDash and Match Group chose us. It's why we've earned certifications that our competitors are still chasing. Security here means being a partner to the business, not a blocker. It mea

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Opportunity Asia-Pacific is one of the fastest-moving enterprise AI markets in the world — and the buyers, competitive dynamics, and adoption patterns in the region are distinct from any other geography Smartsheet serves. Enterprises in APJ are evaluating AI capabilities with urgency, but their buying criteria, integration ecosystems, and trust frameworks differ meaningfully from those in North America or Europe. Smartsheet needs an AI product marketing leader embedded in the region who can translate our global AI narrative into locally resonant positioning that wins. As a Sr Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's APJ sales organization. You will own the regional activation of Smartsheet's AI narrative — including organizational intelligence, agentic workflows, and Model Context Protocol (MCP) positioning — ensuring APJ field teams can lead differentiated AI conversations with enterprise buyers across the region. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across APJ, working at the pace of a rapidly evolving product surface and a field organization operating in one of the most competitive enterprise software markets globally. This remote eligible role is based in APJ and will report to the VP, AI GTM Strategy. What You Will Own AI Narrative Activation — APJ Execute the regional activation of Smartsheet's global AI narrative across APJ field teams, a

The Company Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. Why Digital Marketing Manager, APAC? APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands. The Role You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions. You might be this person if: You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality