Enterprise Services Manager Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager: Talent Acquisition & Management Applications. About the job This position is needed to lead the development and enhancements of our talent lifecycle applications across Talent Acquisition, Talent Management and Employee Listening, such as Workday, Eightfold and Qualtrics. The Principal Product Manager will work closely with Centers of Excellence (COEs) and program owners to drive innovative technical solutions and ensure timely delivery aligned with enterprise talent strategies. Responsibilities In this role, you’ll: Product Strategy & Platform Ownership Own the product strategy and roadmap for talent lifecycle applications such as Workday, Eightfold, Qualtrics, HackerRank, and bespoke TA applications, i.e HackerRank. Partner closely with COEs, program owners, HR leadership, and other stakeholders to capture business needs, define success criteria, and align product vision

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Counsel, Commercial. About the job This position is needed to enable the growing commercial legal team to support the Go-to-Market Sales team at Twilio. You will partner with the enterprise sales team to manage the full life-cycle negotiation of complex enterprise sales deals. Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company. Responsibilities In this role, you’ll: Take ownership of the review, negotiation, drafting and management of a wide range of legal agreements. Advise Twilio’s internal clients on contract interpretation and negotiation. Champion Twilio’s mission, ethics and integrity by ensurin

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s Senior Application Engineer, Zuora Billing About the job This position is needed to join our Enterprise Application Development and Operations team as senior Application Engineer who is responsible for design, configure, develop and test Zuora billing to support the requirements of the Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. The candidate should be able to conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. Should be able to mentor a couple of junior consultants under him/her. Should be able to work well under pressure to meet ongoing and overlapping deadlines within short time constraints. This role is expect

Asana Marketing is hiring a Principal Product Marketing Manager to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass adoption. You will operate at the intersection of product strategy and commercial execution, working with Product to launch new features, arming Sales with the tools to win deals, and collaborating with partners to generate market momentum. This opportunity is ideal for someone with experience selling to developers and engineering leaders, who has navigated both PLG and SLG motions, and is technical enough to communicate with depth and credibility. This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the end-to-end go-to-market strategy , partnering closely with the Integrated Campaigns team to drive measurable business results. Develop and maintain messaging and positioning that articulates how new applications serve enterprise needs and solve complex problems for technical personas. Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates. Equip Sales and Success teams to win by creating high-quality enablement materials, including battlecards, pitch decks, and customer stories. Act as the connective tissue between Product, Partnerships, and Sales to ensure product-market fit and roadmap alignment. Analyze performance data and customer feedback to refine positioning and proactively identify new growth opportunities. About you Experience: 8+ years of experie

Asana Marketing is hiring a Product Marketing Director to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass adoption. You will operate at the intersection of product strategy and commercial execution, working with Product to launch new features, arming Sales with the tools to win deals, and collaborating with partners to generate market momentum. This opportunity is ideal for someone with experience selling to developers and engineering leaders, who has navigated both PLG and SLG motions, and is technical enough to communicate with depth and credibility. This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the end-to-end go-to-market strategy , partnering closely with the Integrated Campaigns team to drive measurable business results. Develop and maintain messaging and positioning that articulates how new applications serve enterprise needs and solve complex problems for technical personas. Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates. Equip Sales and Success teams to win by creating high-quality enablement materials, including battlecards, pitch decks, and customer stories. Act as the connective tissue between Product, Partnerships, and Sales to ensure product-market fit and roadmap alignment. Analyze performance data and customer feedback to refine positioning and proactively identify new growth opportunities. About you Experience: 8+ years of experience in pr

Asana Marketing is hiring a Product Marketing Director to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass adoption. You will operate at the intersection of product strategy and commercial execution, working with Product to launch new features, arming Sales with the tools to win deals, and collaborating with partners to generate market momentum. This opportunity is ideal for someone with experience selling to developers and engineering leaders, who has navigated both PLG and SLG motions, and is technical enough to communicate with depth and credibility. This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the end-to-end go-to-market strategy , partnering closely with the Integrated Campaigns team to drive measurable business results. Develop and maintain messaging and positioning that articulates how new applications serve enterprise needs and solve complex problems for technical personas. Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates. Equip Sales and Success teams to win by creating high-quality enablement materials, including battlecards, pitch decks, and customer stories. Act as the connective tissue between Product, Partnerships, and Sales to ensure product-market fit and roadmap alignment. Analyze performance data and customer feedback to refine positioning and proactively identify new growth opportunities. About you Experience: 8+ years of experience in pr

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. We are looking for an experienced product manager to join the team responsible for key elements of Asana’s work platform strategy. Over the next 2 years, a critical piece of Asana’s strategy is to continue building out a platform that can support many different types of workflows. You’ll be responsible for understanding how customers’ need to structure work to enable their workflows and build out the features to meet those needs directly, and enable other Asana R&D teams to incorporate structure into their features. You’ll work with a large set of cross-functional partners across both our GTM and internal teams to learn about how internal and external customers of all sizes need to customize their core Asana experience to support their workflows, and how your work fits within the entire customer lifecycle so that we customers feel confident in structuring their work in the right way at the right time to power. This role is perfect for a product manager with deep customer empathy for the complexity of mapping messy work to a structured tool, has an end-to-end ownership mindset, and drives for results. We are looking for someone who has experience building software in partnership with enterprise custom

At Asana, we believe AI represents the future of work, and APIs are at the heart of how AI connects with the tools where work happens. Asana’s API team owns the gateways that enable data flow into and out of Asana, whether via the public API used to build new apps and agents or our MCP server that enables LLMs to take action in response to natural language. Asana’s rich developer platform and app ecosystem help ensure we can support every use case out there–no matter how big or small the team, and no matter which tools or workflows they use. We’re looking for a staff-level Technical Lead to drive execution and technical vision for our developer platform. Our API team has huge, cross-cutting scope: one day you’ll be partnering with Product to define what a great agentic experience looks like and contributing to the direction of industry-wide protocols, the next you’ll be setting best practices for exposing new Asana functionality via the public API and architecting foundational changes to our API’s core feature set and frameworks, all while mentoring the engineers and developer advocates on the team. If you care deeply about building an agentic future for the enterprise and leading high-performing engineering teams, then we’d love to hear from you! This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Set the technical strategy for the API platform within Asana and advocate for engineering-driven investments, with a vision for keeping our systems flexible and maintainable Drive the team to continually and holistically better itself, enabling the engineers around you to deliver at a high velocity

We’re looking for a visionary Product Manager to lead the Agents Experience team in San Francisco. In this role, you will define how humans and AI agents work together inside Asana and make collaborating with agents feel natural, trustworthy, and indispensable. You will join our Product Management team, which drives Asana's product strategy and works cross-functionally across Engineering, Design, Experience Research, Data Science, Sales, Support, and Marketing to deliver impactful solutions that help teams see the larger purpose behind their work. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for the core agent experience that will define the modern Human + Agent workplace. Drive agent adoption by owning how teams discover, activate, and build lasting habits around AI agents, turning successful first experiences into durable, team-wide usage. Partner with design and user research to refine the core interactions for how users create, direct, review, and give feedback to agents in the flow of work. Lead discovery, pilots, and betas with enterprise customers to understand how organizations adopt agents, translating those insights into product strategy. Shape the experiences that let humans confidently delegate work to agents, including transparency, control, and feedback loops that build trust at every step. Define engagement metrics, instrument tracking, and iterate continuously on the product experience. About you 6+ years of product management experience, ideally focused on AI products, collaboration software, or enterprise workflows. Pr

Our finance team tracks and seeks to understand the factors driving our growth and success. We help our entire organization achieve our operational and financial goals while embodying our company values. We ensure ou r objectives are feasible and work closely with all teams to ensure they have the resources they need to achieve our ambitious mission, enabling all teams to work together effortlessly. We're building a world-class Revenue Accounting & Operations Team to drive our operational and financial goals while embodying our core values. This role sits on our finance team and offers the opportunity to shape the foundation of a rapidly growing company with a transformative vision. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Lead Strategy & Governance: Lead technical revenue accounting strategy and governance while overseeing the technical alignment of end-to-end quote-to-cash and revenue processes. Strategic Cross-Functional Partnership: Partner strategically across executive leadership and cross-functional teams (Sales, RevOps, Legal, Product, IT) to evaluate technical accounting implications for complex Enterprise deals and strategic business initiatives. Deep Product Alignment: Integrate yourself across Product, Sales, and Marketing to build deep knowledge of our products. Technical Authority: Serve as the primary technical revenue accounting authority, establishing frameworks and guidance for emerging SaaS, consumption, and partner business models. Scale & Compliance: Ensure quote-to-cash processes are scalable and revenue recognition aligns with US GAAP, ASC 606,

The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog’s LLM Observability product enables organizations to monitor, troubleshoot, and optimize large-scale LLM-powered applications with confidence, while meeting requirements around data privacy, compliance, and cost management. As a Product Solutions Architect, you will partner closely with Datadog customers and the LLM Observability product team to design architectures, implement best practices, and drive adoption of LLM observability across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the in-house subject matter expert for Datadog’s LLM Observability product Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting LLM Observability Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience Who You Are: You bring a strong software engineering foundation, with hands-on experience bu

Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo

Director, Security Channels - North America As the Director of Security Channels you will drive incremental revenue for Datadog by building and scaling a highly capable partner community. In this role, you will be responsible for managing Sr. Partner Managers & Principal Partner Managers (individual contributors) within your organization who are aligned to specific Security Partner relationships in North America. Additionally, your team will recruit, develop, and manage new Datadog Security Partners. The role reports into the Sr. Director of Channels & Alliances, North America and works cross functionally with marketing, sales, field enablement, product, sales ops, and legal to build, manage, and scale the Datadog Partner business in the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, develop, and manage a high-performing team by recognizing exceptional talent and coaching them for success in their role Identify and recruit new companies into the Datadog Partner Network to drive incremental revenue and deliver successful outcomes for end customers Accelerate existing Datadog Partners’ business through business and technical enablement and successfully executing go-to-market activities Collaborate closely with Datadog’s regional enterprise and commercial sales organizations as well as regional marketing and customer success teams to drive incremental revenue for the region. Serve as executive regional sponsor for key partnerships including top GSI channel partners. Own regional metrics and reporting to Datadog leadership. Who You Are: 5+ years of experience in leadership including hiring and developing sales and partner personnel 10+ years of experience in business development, strategic al

We’re looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted analyst in several buying categories and continue to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Leverage AI tools (e.g., Claude, ChatGPT) to enhance market research, accelerate data analysis, and improve efficiency in sourcing workflows Identify opportunities to incorporate automation and AI into procurement processes to drive scalability and smarter decision-making Support and execute sourcing strategies directed by sourcing managers with a specific focus in G&A categories (People Team, Finance, Legal, Real Estate) Develop strong relationships with stakeholders and assist teams to independently evaluate their best practices and adopt a value-driven mindset when purchasing on behalf of the organization Lead and execute Sourcing events (RFx) Negotiate pricing and other business terms with vendors on net-new purchases and renewals Manage the renewals list for designated categories and ensure accuracy of information and proactive communication Analyze spend data and identify potential cost savings opportunities Create pricing models based on vendor proposals to quantify various buying scenarios Build license forecast models and utilization analyses for enterprise software renewals to help uncover usage and savings opportunities Collaboratively align with adjacent functions like FP&A on utilization and forecast models Operate effectively in ambiguous or evolving problem spaces, helping bring structure, clarity, and forward momentum to loosely defined sourcing initiatives Monitor market trends that impact spend categories and

As a Platform Security Engineer you will partner with different stakeholders across the organization to secure our infrastructure and application components of the Datadog platform. As part of the Platform Security organization we secure the building blocks of Datadog’s applications and infrastructure. We do this by building solutions solving systemic risks making the secure path easier and the insecure path harder. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve our most challenging cloud infrastructure security & application security problems starting with our core building blocks and golden paths. Enable our engineers to build and ship secure solutions quickly. Build and extend Datadog’s Platform Security solutions. Leverage and influence the direction of Datadog’s products to secure our infrastructure, and provide internal feedback that enables our teams to improve the products for ourselves and our customers. Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent professional experience. You don’t want to just provide security recommendations, you want to help implement solutions to solve systemic issues. Passionate about advocating for and implementing solutions to complex security problems, at-scale, in a large multi-cloud self-managed Kubernetes environment. Proven experience in securing enterprise SaaS applications including securing the underlying authentication flows, authorization patterns, and input validation at API boundaries. Demonstrated experience in securing the deployment & management mechanisms for software and infrastructure changes. Familiarity with common security frameworks such as OWASP, MITRE ATT&CK, PAST