Enterprise Services Manager Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Abuse Research team is dedicated to proactively hunting for emerging abuse vectors and studying complex attacker behaviors. Rather than just reacting to alerts, the team maps complete abuse paths across Stripe products and external systems to validate novel findings and explain the underlying product conditions that enable fraud. By building continuous abuse tests with agentic testing and related systems, they translate their deep research into actionable threat advisories, strategic control recommendations, and regression scenarios that fortify Stripe’s defenses. What you’ll do You will lead the Abuse Research Group (ARG)—a team of threat intelligence analysts, fraud researchers, and detection engineers focused on proactively identifying and mitigating threats to Stripe and our merchants. You will set the research agenda, guiding work across threat actor tracking, hands-on fraud investigations, merchant ecosystem defense, and the detection pipelines that turn findings into production enforcement. You will scale the team through hiring, coaching, and talent development, while serving as a technical advisor on complex investigations. You will also own ARG's relationships with key partners—including Risk, Trust & Safety, Fraud Platform, and Security Engineering. Lead, develop, and retain a team of threat intelligence analysts, fraud researchers, and detection engineers who thrive at the intersection of adversarial research an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. As Financial Connections TechOps Manager, you will lead a team of Integration Reliability Engineers who sit at the intersection of product and platform engineers, financial partners, and AI automation. Your role is to ensure that nothing is lost in translation: setting the standard for how the team operates, where it invests, and how the operational backbone of Stripe's open banking ecosystem stays reliable at scale. What you'll do Lead integration reliability and partner operations Own the health of Financial Connections' banking integrations at the team level—define what "reliable" looks like across the partner ecosystem, set the operational bar, and hold the team to it Serve as the management escalation point for complex partner issues, coordinating across financial partners, Stripe engineering, and product lea

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy. What you'll do Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team. Responsibilities Lead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathy Own core fraud investigati

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Marketing organization is undergoing a fundamental transformation in how it works. We're building a team of Forward Deployed AI Accelerators (FDAs) embedded directly with marketing cohorts to make AI the default mode for all work — not an occasional tool, but the foundation of how every marketer at Stripe executes. Today, marketers are already achieving remarkable results — building their own data dashboards, creating agents that compress multi-day processes, and authoring tools that accelerate workflows. The FDA team exists to take what's working and systematically scale it across the entire marketing organization. What you'll do As a Forward Deployed AI Accelerator, you'll be embedded with a group of approximately 20 marketers organized by functional team, shared workflow, or location. You'll build alongside them, and you'll help them fundamentally change how they operate. Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool. Responsibilities Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs • Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities Coach and partner with each marketer through a progressive journey — from awareness, to first win, to regular AI integratio

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Workplace team creates and operates inspiring, comfortable, and innovative spaces that bring Stripe’s culture and values to life and provide a foundation for achieving our mission. In this role, you will be part of the team that supports and builds food programs worldwide, from our food philosophy and safety standards to our vendor management and feedback systems. Our team is strategically distributed across all regions but operating as one cohesive unit that shares ownership of our entire global portfolio. To further strengthen our ability to provide real-time partnership across all time zones, we are looking for a leader as a Food Experience Manager to join us. This role reports to the Global Head of Food, and is based in South San Francisco. What you’ll do As a Food Experience Manager, you will be a key architect of our global food programs, based in our Oyster Point Headquarters, but with a worldwide impact. Responsibilities Global Program Builder: You will take the lead in designing, building, and documenting our scalable, global "playbooks" for core operational functions (e.g., vendor QBRs, new site launches, budget management). Drive Global Program Execution: You will be responsible for the successful execution of our global standards across a fluid portfolio of offices, which may span multiple regions. Your role is to ensure consistency, compliance, and high performance, regardless of location. Synthesize Global Data:

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Infrastructure Finance and Strategy team is an integral thought partner to Stripe's engineering leadership. We bring understanding and predictability to Stripe's R&D investments and operating expenses. We work cross-functionally across many surfaces at Stripe and help ensure the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management tools. You'll collaborate with data science, engineering, and finance teams to deliver improvements in our integrated financial systems and metrics, and help drive our strategies for productivity improvement and cost efficiency. Responsibilities • Leverage your financial background to support and influence key strategic and business decisions • Be your business teams' financial partner for analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts) • Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses • Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) • Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors • Conduct investigations on merchant accounts to support financial partner requirements • Assess risk factors and trends of potentially fraudulent activity • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience • Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements

Account Executive, Velocity Grower (Benelux) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Velocity Grower team works with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their SMB & Mid-Market businesses. The Velocity Grower team supports our users to improve their customers' buying experiences, increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. What you’ll do As an Account Executive (Existing Business), you will deepen and expand partnerships between Stripe and the most innovative and fastest-growing companies in the EMEA by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Velocity segment. Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well. Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Contribute to shaping our velocity strategy and building repeatable processes and scaled engagement models. Develop strategies for growing wallet share, driving multi-product adoption, and defending/expanding existing re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Data Foundations team drives Data Engineering and Data Apps and Tooling work across Stripe, enabling Stripes to leverage data to make informed decisions and build user-centric products. We provide tools and infrastructure to move, store, process, and analyze data, both at rest and in motion. We are looking for talented data-minded software engineers to help us manage business-critical data leveraged across the entire organization. If you are passionate about data, excited about designing data pipelines and data-driven user experiences, and motivated by having an outsized impact on the business, we want to hear from you. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you'll do Every record in our data warehouse is vitally important for the businesses that use Stripe, so we're looking for people with a strong background in software engineering and data to help us scale while maintaining correct and complete data. You'll work with a variety of internal teams across Product, Data Science, and GTM to help them solve their data needs. Your work will provide visibility into how these stakeholders and the Data Foundations organization are performing and how we can deliver a better experience to Stripe's customers. Responsibilities Design

Account Executive, Scaled AE (Grower) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Account Executive, Existing Business team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup and SMB customers. As an Account Executive, Existing Business team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings. What you’ll do As a Scaled AE, Existing Business, you will work with some of our highest potential accounts that are still early in their growth. We are looking for a well-rounded strategic operator who can build strong relationships with Stripe’s users, manage projects to engage with customers at scale and work effectively with cross-functional teams. This is a dynamic role, evolving rapidly. If you’re hungry, persistent, adaptable and a great teammate, we want to hear from you! Responsibilities Run scaled campaigns to drive product adoption and manage full sales cycle through to close Manage contract renewals and lead commercial negotiations to retain and grow revenue Solve complex client needs working across product, billing, risk and operations teams Partner closely with marketing to drive pipeline Who you are Minimum requirements 2 years of experience in a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our team owns open-source SDKs that reflect the Stripe API in seven different programming languages. A vast majority of server-side Stripe integrations are built using our open-source SDKs. Our team also owns an in-house code generation framework, which we use to generate not just the SDKs, but the code snippets in our documentation and the commands in Stripe Shell, which is an in-browser version of the Stripe CLI. We are dedicated to providing a world-class experience for developers using our SDKs. We influence how Stripe authors and releases APIs so that SDKs and documentation represent them in a user-friendly way. We want to collaborate with and help our friends in the Stripe community who build and maintain SDKs in programming languages that we don't support. What you’ll do In this role, you'll have an opportunity to shape the experience of developers using Stripe SDKs that power over 80% of the payment volume at Stripe. Be the Golang expert on the team, representing the needs of the Golang community and ensuring we build experiences that are idiomatic Use your Node.js expertise to improve our code generation framework and work toward a future where we open source it to make it easier for third-party Stripe SDK owners to maintain their libraries Collaborate with various Stripe teams to release their APIs in the SDKs and improve the efficiency of the release process Help streamline the API authoring process at Stripe Support our users rea

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company, and the Treasury Finance team is central to building the Global Payments and Treasury Network (GPTN). Treasury Finance Operations (TFin Ops) plays a critical role in the strategy, execution, and support of core functions of Treasury Finance, including cash management and forecasting, bank account management, investment execution and oversight, intercompany funding, and more. We're at an exciting inflection point and are investing heavily in AI to fundamentally transform how we operate. This role sits at the intersection of Treasury Finance expertise and applied AI and will be instrumental in building and scaling the Treasury Finance AI strategy. You'll work within a globally connected team to build AI-powered agents and automation solutions that make our operational workflows faster, more accurate, and more scalable. What you'll do You'll work closely with Treasury Finance subject matter experts and the broader Finance AI ecosystem to build and operationalize AI agents and automation solutions that transform how Treasury Finance teams work. You'll move from understanding manual workflows to shipping effective solutions—and then enabling the team to maintain them independently. Responsibilities Build and operationalize AI agents for Treasury use cases such as cash forecasting, bank account management, alerting and reporting, and workflow automation, using internal agentic platforms and automation too

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Startup Account Executive team within our New Business Sales function and is responsible for closing net-new accounts for Stripe. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you'll do As a Startup Account Executive at Stripe, you'll drive future growth by building relationships with founders of the fastest-growing venture-backed companies. You'll manage inbound leads and the full sales cycle through onboarding, turning them into happy Stripe users. Responsibilities Identify high-potential prospective startups and use effective prospecting strategies to generate leads that drive net-new revenue growth in your territory Develop and implement scaled sales strategies for acquiring new customers and driving adoption of Stripe products across new accounts Identify and understand users' pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Work cross-functionally to solve user pain points and improve our product to better serve new customer needs Attend startup events across ANZ Lead and contribute to team projects to develop and refine our sales process, including engaging with accelerators and VC firms Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The administrative team works with Stripe leaders to support their day-to-day administrative and operational needs. What you'll do In this role, you'll be a critical part of supporting our business function. Responsibilities • Provide complex and proactive calendar support for multiple leaders • Make recommendations for your leaders with regard to their time management, prioritization, delegation, and organization • Coordinate domestic and international travel and manage all related details • Prepare and submit expense reports on behalf of your leaders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You are organized, with excellent attention to detail and a strong ability to execute • You are excellent with time management and able to shift tasks and priorities as needed • You have a knack for working across various roles and teams in a changing environment while remaining flexible, proactive, resourceful, and efficient • You communicate, perform, and react well under pressure or ambiguity • You are adept at handling sensitive information and situations with care and confidence • You are able to anticipate and respond to the needs of others before they arise • 1+ years of administrative experience • Business proficiency in written and spoken E

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate net new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB Account Executive team is a highly consultative sales team that is responsible for the acquisition and growth of Stripe’s largest and most promising SMB customers. As an Account Executive, you’ll identify new opportunities for prospects to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to acquire new customers and drive product adoption. What you’ll do Responsibilities Identify high-potential prospective users from inbound leads and outbound prospecting Own the full sales cycle from lead to close for SMBs Develop and implement full sales cycle strategies for driving new logo and product adoption Solve complex client needs and work across product, sales, risk, and operations teams to improve our platform Generate your own leads through cold calling, blitzing, research, networking, and driving your territory Make every potential Stripe user happy with every interaction, regardless of deal size Identify and understand users’ pain points to propose Stripe solutions Set up users for success by coordinating internally with other Stripe teams Who you are We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high-velocity deal cycles. If you’re smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 5+ years of sales experience at a technology company, with a track record of top pe