Enterprise Systems And Architecture Director Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Business Value Consulting team focuses on driving long-term growth and value creation for Stripe's largest and most strategic users. The team quantifies the financial and strategic impact of Stripe's platform (from revenue optimization to operational efficiency) and translates that into the business cases that underpin Stripe's largest and most complex deals. We help drive meaningful business outcomes and accelerate decision-making through a consultative approach that aims to build investment confidence and elevate CxO conversations. The Business Value Scale Analyst joins at a moment when the BVC team is expanding its impact across Stripe’s broader GTM organization through systematic programs, financial modeling, thought leadership, and data-driven insights. Work product by the Business Value Scale Analyst will directly influence Stripe’s most consequential deals. What you'll do The Business Value Scale Analyst is a new role that requires intellectual curiosity, judgment, proactivity, analytical rigor, and strong communication skills. They partner closely with the broader team to design and operationalize programmatic tooling, economic frameworks, data-driven financial models, and user-facing presentations that deal teams will deploy in Stripe’s most complex and high-stakes customer conversations. Responsibilities Financial model development and ownership: Design, build, QA, and maintain enterprise-grade value tools (ROI and TCO models,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere in the world, builds world-class developer-friendly APIs, and more. The engineering teams at Stripe work on the business logic for all of that. As a software engineering manager at Stripe, you'll lead teams that build and expand APIs, services, and experiences. You'll also work with partners to launch new markets and vertical capabilities. Stripe Terminal helps our users extend their online presence to the physical world. The mission of the Terminal team is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments—building for Unified Commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payments use cases that are right for their business model—whether it's creating a modern retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Within Terminal, the Commerce team focuses on the following to help make Unified Commerce a reality for businesses across the globe. Enterprise features—on-reader forms, tipping, gift cards Payment features—DCC, surcharge, multi-capture Point-of-sale integrations—enterprise-focused integrations Low-code and no-code—solutions that will enable our users to onboard quickly What you'll

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This is a fully remote role. What You’ll Do Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations). Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform. You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale. This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling. Location: This is a fully remote role. What You’ll Do Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations). Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. Head of Services & Success Operations Customer Solutions · Reports to Head of GTM Operations · San Francisco, CA (Hybrid) · Full-Time About Postman Postman is the world's leading API platform, with 45M+ developers and 500K+ organizations — including 98% of the Fortune 500. We run a dual motion: bottoms-up product-led growth and a top-down enterprise sales org. The tension between those two motions — and the opportunity to design the operating model that bridges them — is exactly what makes this role interesting. The Customer Solutions Org Customer Solutions runs four functions: Customer Success — developer-forward CSEs; technical depth over relationship management Professional Services — accelerating outcomes through repeatable, monetized programs Solutions Engineering — technical depth in the sales cycle; handoff design is part of this ops role Product Support — inbound; health signals that feed risk models This role is the operational connective tissue across all four. The CS Transformation We're Running We're moving from a traditional enterprise CS model built on relationship management and QBRs to a developer-forward motion

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you’ll do We are looking for a motivated and curious professional to manage one of our largest customers. The CSM for our Key Accounts team will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business re

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for your portfolio of complex, high-value customers. You are responsible for ensuring every strategic customer achieves maximum success with Trustpilot — from advanced onboarding and driving deep product adoption to realizing measurable, C-level results and building strong advocacy relationships. Your mission is to drive strategic product adoption across large organizations, strengthen enterprise-level customer health, and maximize high-value retention, ensuring our largest customers realize ongoing, transformative value and remain deeply engaged, satisfied partners. What You'll Be Doing: Strategic Onboarding & Activation: Lead and architect post-sale onboarding and complex setup across multi-stakeholder environments, ensuring a strong, accelerated foundation for product adoption at scale. Adoption & Strategic Value Realization: Drive measurable Bu

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way. What you’ll be doing Direct the full sales cycle from inception to close Be a hunter by discovering and facilitating your own leads utilizing online and offline resources Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution Make outbound sales calls speaking to C-level executives across all verticals Effectively maintain your pipeline using our CRM, Salesforce Achieve and consistently exceed monthly sales goals Develop skills necessary to transition into an enterprise sales role Who you are: Advanced experience of outbound sales in an ever-growing selling environment Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closin

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build and grow partnerships across the cybersecurity ecosystem. Reporting to the Cybersecurity Partnerships Lead, you will own a portfolio of cybersecurity technology partners and help them validate, launch, and scale solutions powered by OpenAI models and platforms. About the Role You are an experienced partnerships operator who combines business development, partner management, technical curiosity, and strong execution. You can manage external relationships while driving detailed cross-functional work across product, engineering, technical success, sales, marketing, legal, security, and operations. You move with urgency, follow through consistently, and are comfortable managing a portfolio in a fast-changing market. In this role, you will: Source, close and manage a portfolio of cybersecurity technology partners. Identify high-value use cases across security operations, identity, cloud security, application security, threat intelligence, governance, risk, and compliance. Develop partner plans covering integration, launch, enablement, co-marketing, co-sell, and growth. Support partnership structuring and coordinate product, technical, commercial, legal, and security workstreams. Help partners move from concept and technical validation to production launch and scaled customer adoption. Run regular partner reviews, track commitments, resolve blockers, and identify expansion opportunities. Coordinate closely with product, engineering, technical success, sales, marketing, legal, security, and operations. Measure partner pipeline, launches, model adoption, consumption, customer outcomes, and partner health. You might thrive in this role if you have: 8+ years of experience in partnerships, business development, alliances, partner success, or ecosystem roles. Experience in cybersecurity, enterprise software, cloud platforms, o

About the Team The Strategic Finance team partners across OpenAI to turn company strategy into financial decisions, helping allocate resources and steer the business toward its highest-impact long-term outcomes. Within Strategic Finance, the B2B Product Finance team owns the financial perspective on growth across OpenAI’s B2B portfolio. We connect monetization and customer economics with compute demand, capacity, margin, and resource planning, partnering closely with Product, GTM, Strategic Deal Desk, Compute Finance, Capacity Planning, Data, Accounting, and other Finance teams. About the Role We are hiring a Strategic Finance leader for B2B Product to build the 0→1 financial foundations and decision-making frameworks that will help OpenAI scale its B2B business sustainably. You will own high-impact work across B2B monetization, compute demand modeling, enterprise deal economics, contribution margin, and more. This is a portfolio-wide individual contributor role spanning our API Platform and other B2B products. You will connect customer demand and commercial terms to revenue, compute consumption, and margin outcomes; influence some of our largest enterprise deals; and help leadership make sound growth investment, compute capacity, and resource allocation decisions. This role is based in San Francisco, CA. In this role, you will: Own an integrated view of B2B monetization and product economics across the API Platform and other B2B products – including pricing, packaging, channel and usage mix, discounts, credits, commitments, revenue, and customer profitability Build, maintain, and improve complex driver-based financial models that connect customer usage, product and model mix, pricing, discounting, credits, commitments, and contribution margin Build financial views for B2B compute demand and margin planning; identify risks and opportunities, explain key drivers, and recommend capacity and resourcing decisions that improve portfolio economics Evaluate some of OpenAI’

About the Team OpenAI’s Network Engineering team within IT and Security advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient network services. We build and operate the connectivity that supports OpenAI’s offices, labs, campuses, cloud environments, people, and devices. By combining strong network fundamentals with security, reliability, automation, and user-centered design, we enable impactful AI research, corporate operations, and product innovation. About the Role As a Network Engineer at OpenAI, you will design, operate, and continuously improve the global networks that connect our offices, labs, campuses, PoPs, cloud environments, people, and devices. The role spans strategic platform engineering and responsive production operations: you will shape architecture, standards, roadmaps, lifecycle plans, and automation while supporting incidents, escalations, and time-sensitive delivery. Operational signals will inform what we stabilize, simplify, standardize, or automate next. We work backward from user needs, investigate root causes, own outcomes end-to-end, and move quickly without compromising security. We are looking for a versatile engineer who can make pragmatic reliability and security tradeoffs, communicate clearly, and turn recurring operational work into durable platforms, tooling, and standards. You will partner across IT, Security, AppEng, Research, Applied, workplace teams, carriers, and vendors. In this role, you will: Design, implement, and operate secure, scalable enterprise networks across offices, labs, campuses, PoPs, cloud connectivity, and hybrid environments. Set strategic direction for network services through architecture, standards, roadmaps, lifecycle planning, capacity strategy, and measurable reliability outcomes. Own production operations, including on-call, incident response, escalations, and time-sensitive delivery, while protecting user experience,

The Cyber Deployment Manager partners with customers throughout the full lifecycle—from technical discovery and solution design through implementation, deployment, and adoption. You’ll work closely with Sales and Solutions Engineering during the pre-sales process to understand customer security priorities, assess technical requirements, develop solution architectures, and support demonstrations, workshops, and proofs of concept. After a customer commits, you’ll remain engaged as the technical deployment lead, translating the proposed solution into a production-ready implementation. You’ll guide integrations, establish success criteria, manage technical risks, and help customers operationalize AI across security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation. In this role, you will: Lead technical discovery with security executives, practitioners, architects, and engineering teams. Partner with Sales and Solutions Engineering on solution design, demonstrations, workshops, technical validation, and proofs of concept. Translate customer requirements into clear architectures, deployment plans, success criteria, and implementation milestones. Own the transition from pre-sales solution design into post-sales deployment and adoption. Serve as the primary technical partner during implementation, coordinating customer stakeholders and internal Product, Engineering, Security, and GTM teams. Build and troubleshoot integrations involving APIs, agents, security tools, cloud platforms, data sources, and enterprise workflows. Identify deployment risks, technical blockers, and product gaps, and drive them toward resolution. Help customers establish evaluation frameworks, governance controls, guardrails, monitoring, and human-review processes. Measure adoption and business impact, ensuring deployed solutions deliver meaningful security outcomes. Turn successful customer deployments into reusable

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The Cybersecurity specialist sales team partners with Account Directors, Technical Success, Marketing, and Partnerships to drive cybersecurity adoption that help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help cybersecurity customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Cybersecurity, you will own executive-level relationships with leading cybersecurity firms and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as security operations, threat intelligence, risk management, incident response, vulnerability management, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the cybersecurity industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role, you’ll: Support Accou

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Portuguese and English (spoken and written). Please note that your resume must be submitted in English , and the interview process will include conversations in both languages. In this role, you'll: Manage key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise customers’ journeys from ideation to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakehold

About the Team OpenAI’s Business organization works with customers and partners on some of our most complex and consequential opportunities. These efforts require rigorous strategy, strong operating leadership, and coordinated execution across commercial, product, technical, deployment, and go-to-market teams. About the Role We are hiring a Business Lead to serve as the operating leader for a strategically important initiative anchored in a major partnership. This person will turn an ambitious, cross-functional mandate into a clear strategy, operating plan, decision structure, and set of measurable outcomes. This role combines strategy and operations, product judgment, commercial skills, and the ability to get things done. You will identify the most promising product and customer opportunities, develop a point of view on how our products should work together, shape the commercial approach, and personally drive execution across both organizations. This is a hands-on role for someone who wants to own outcomes, not just coordinate work. You will structure ambiguous problems, establish priorities, build trusted relationships with internal and external stakeholders, and work across product, engineering, deployment, and go-to-market teams to remove blockers and deliver results. Success means establishing a durable operating model for the initiative, improving decision velocity, translating strategy into coordinated execution, launching a joint go-to-market motion, landing an initial cohort of customers, and delivering a high-quality enterprise deployment. In this role, you will: Own the initiative’s integrated strategy and operating plan, including priorities, desired outcomes, metrics, owners, dependencies, and decision points Structure complex and ambiguous business problems, develop fact-based recommendations, and translate them into clear choices and executable plans Define success measures and build operating reviews that surface progress, risks, tradeoffs, and requi