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Executive F And B in Telangana
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Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management โ Manage collections across delinquency buckets (0โ30, 31โ60, and higher DPD segments) โ Improve resolution rates in both early and late buckets โ Focus on non-starter and delinquent accounts to prevent roll-forward โ Drive collection efficiency and overall portfolio health โ Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management โ Handle soft delinquency buckets (0โ30 & 31โ60 DPD) through tele-calling strategies โ Design and optimize calling patterns based on customer risk profiling โ Improve dialer efficiency, call connect rates, and campaign performance โ Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control โ Ensure strong field discipline (app usage, visit tracking, audit trails) โ Drive legal escalation for critical/high-risk cases โ Conduct audits to identify and mitigate portfolio risks โ Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management โ Lead large teams including Collection Managers, Team Leaders, and Executives โ Manage third-party/vendor collection agencies โ Allocate portfolios and set bucket-wise targets โ Conduct daily huddles, reviews, and performance tracking โ Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery โ Drive monthly collection targets and improve resolution ratios โ Enhance PTP (Promise to Pay) conversion and kept rates โ Focus on First-Time Delinquent (FTD) customers to reduce future NPAs โ Ensu
... Facility: QUALCOMM HYDERABAD CMZ Qualification: Diploma Preferred Gender: FEMALE Job Code: IJP544305 | Source: Sodexo India
... Facility: People Combine Avenues Limited FS Qualification: 12th Job Code: IJP566814 | Source: Sodexo India
... Facility: QUALCOMM HYDERABAD CMZ Qualification: Graduate Job Code: IJP535128 | Source: Sodexo India
... Facility: TCS - DECCAN PARK Qualification: Graduate Job Code: IJP546939 | Source: Sodexo India
... Facility: QUALCOMM HYDERABAD CMZ Qualification: 12th Job Code: IJP554460 | Source: Sodexo India
... Facility: GOOGLE INDIA_FS HYD_MTECH_CORE Qualification: Not Specified Job Code: IJP556623 | Source: Sodexo India
... Facility: GOOGLE INDIA_FS HYD_MTECH_CORE Qualification: Not Specified Job Code: IJP556625 | Source: Sodexo India
... Facility: GOOGLE INDIA_FS HYD_MTECH_CORE Qualification: Not Specified Job Code: IJP556624 | Source: Sodexo India
... Facility: QUALCOMM HYDERABAD CMZ Qualification: Graduate Job Code: IJP560477 | Source: Sodexo India
... Facility: QUALCOMM HYDERABAD CMZ Qualification: 12th Job Code: IJP561585 | Source: Sodexo India
... Facility: TCS - SYNERGY PARK SEZ UNIT2 Qualification: Graduate Preferred Gender: FEMALE Job Code: IJP563460 | Source: Sodexo India
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