Field Case Management Coordinator Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P&L. You own the partner relationship from discovery through workflow adoption, hold the team accountable to delivery, and serve as the primary bridge between field execution and R&D — all while managing multiple engagements simultaneously in an environment where the playbook is still being written. About the Job Own the full AI engagement arc . From first d

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood's Corporate Finance team sits at the center of how the company plans, decides, and grows. We partner directly with senior leadership to shape financial strategy, and we're looking for a Corporate Finance Manager to help us do that work at a higher level. In this role, you'll be a key voice in company-wide financial planning — translating complex data into clear insights, driving the processes that keep Robinhood's business running efficiently, and building the infrastructure that scales with us. This is a high-visibility, individual contributor role where your analysis and recommendations will directly influence how leadership understands and acts on the business. What you’ll do Playing a key role in our recurring FP&A processes, including forecasting, monthly analyses, budgeting, financial system oversight, and management reporting Synthesizing / distilling key financial and business insights for leadership - analyzing results, business KPIs, assessing risk, and communicating timely risks & opportunities. Developing and executing on company-wide annual planning processes, financial forecasts, and ongoing analysis of variances. Identifying and implementing process improvements and cost efficiency measures across the company Being a thought leader to improve and simplify processes, drive standardization, and build scalable solutions to support the next wave of Robinhood’s growth. Designing and building the financial infrastructure to automate and support our business and operations What you bring A Bachelor’s Degree in a relevant field of study 1-3 years of relevant experience in financial pl

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end. Collaborate with engineers, designers, data scientists, and product managers to develop new features and products. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of the company. Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of the company and customers for years to come. Work alongside peer engineering teams, data scientists and strategy partners to design and implement critical systems that power financial decision-making while contributing to the growing team’s success. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Software Engineering, Computer Science, or a related field, plus six (6) years of experience in Software Development. Must have six (6) years of experience with/in: Working across the stack and navigating codebases with different languages, including 2 of the following: Java, Ruby, Scala, Python, or SQL; Tools including: Spark, IDE, and AWS; Developing user-facing experiences and writing queries for analyzing experiment results; Distributed computing or large-scal

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design state-of-the-art ML models and large-scale ML systems for underwriting and portfolio management for Stripe Capital based on ML principles, domain knowledge, risk, regulatory and engineering constraints. Design systems to speed up the time from idea to deployment of new models. Experiment and iterate on ML models (using tools including PyTorch and TensorFlow) to achieve key business goals and drive efficiency. Develop pipelines and automated processes to train and evaluate models in offline and online environments. Integrate ML models into production systems and ensure their scalability and reliability. Collaborate with product and strategy partners to propose, prioritize, and implement new product features. Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Machine Learning, Mathematics, Physics, Statistics, or a related field, plus two (2) years of experience in Building and shipping ML systems in production. Must have two (2) years of experience in each of the following: ML algorithms and model architectures; Designing, training and evaluating machine learning models; Productionizing and deploying machine learning models at scale; Orchestrating data pipelines and leveraging large-s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Develop outbound strategies to create and nurture opportunities Own the full sales cycle from lead to close for upper middle market and enterprise companies Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree or foreign equivalent in Business, Economics, Management, or related field followed by 5 years of experience in selling technology products or services for an API-first company. Position also requires the following: 5 years of experience selling a technical product tied to a direct sales quota 5 years of experience driv

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop scalable computer systems that manage a large volume of information and use them to fulfill business goals for Stripe and its partners. Design, implement and deploy adaptable rules systems that use this information to output internal assessments, perform scoring, and derive automated actions for mitigating financial risk and increase the efficiency of Stripe’s global risk mitigation program. Design and build tools that ingest and process signals from various sources to make them more accessible for our partner teams. Participate in all parts of the software development workflow and see the projects through to completion, including their large-scale deployment. Improve engineering standards, tooling, and processes. Debug production issues across services and multiple levels of the stack. Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams. Who you are Minimum requirements Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field plus 4 years of experience in Software Development or a related occupation. Employer is willing to accept a 3 or 4 year US or foreign degree. Must also have 4 years of experience in each of the following: Building software solutions in Python, Ruby, Objective C, C++, or similar; Designing, building, and maintaining scalable systems; Translating business needs

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Build statistical models, define and analyze product and operational metrics, explore experimental design, and construct exploratory analysis with internal data. Work closely with product and business teams to identify important questions and answer them with data. Collaborate with other data scientists, engineers and operations to formulate innovative solutions to experiment and implement advanced data mining techniques. Conduct exploratory analysis on internal data to understand user behavior to inform product development. Drive the collection of new data and the refinement of existing data sources. Apply statistical and machine learning models on large datasets to measure results and outcomes, and identify causal impact and attribution. Predict future performance of users or products. Define, measure, and monitor key outcome metrics for teams and support Stripe’s business. Communicate complex concepts and the results of metrics and analyses in a clear and effective manner through creative visualization. Communicate findings broadly and interact with other teams including product managers, software engineers, marketing, and business development. Who you are Minimum requirements Must have a Master's degree or foreign equivalent in Operations Research, Statistics, Industrial Engineering, Business Analytics, Mathematics or a related field, plus three (3) years of

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll join the Customer Advocacy and Programs team, a small, high-impact team inside Customer Success that amplifies the voice of the customer and turns feedback into measurable change. We synthesize customer input and frontline insights to surface the highest-value opportunities, then partner with Product, GTM, Support, Operations, and technical teams to turn those opportunities into durable tools, programs, and improvements. Our mission is to help Stripe’s user-facing teams deliver more strategic, effective, and scalable experiences for users. We build the capabilities that help Customer Success Managers and the broader field better understand users, identify opportunities, and deliver value, while extending Customer Success impact beyond named coverage. We are establishing a more unified approach to Customer Success tooling and efficiency, with product discipline from problem discovery through adoption and measurable impact. What you’ll do As the Program Manager, Customer Success Efficiency and Scale, you will act as the product leader for a portfolio of internal tools, AI-enabled workflows, assets, and scaled programs that enable Customer Success and other user-facing teams. You’ll turn frontline pain points and user needs into a prioritized roadmap, define clear requirements and success measures, and partner with technical, data, and operational teams to deliver solutions that are adopted and create measurable impact. Although this

Who we are About Stripe #LI-DNI Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end. Collaborate with engineers, designers, data scientists, and product managers to develop new features and products. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe. Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of our company and customers for years to come. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of experience in Software development. Must also have two years of experience in each of the following: Working across the stack and navigate codebases with different languages and tools; Developing user-facing experiences and writing queries for analyzing experiment results; Programming Language including Ruby, Java, Scala and SQL; Cloud based services including gRPC, GraphQL and AWS; Proficiency with MongoDB, Spark, Hadoop, Kafka, Grafana, Prometheus and AWS; and macOS and Unix-based operating systems. Salary: $156,800.00 - $235,200.00/yr. This salary range represents the base salary range for the rol

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Onboard sold custom contracts into our billing systems. Work with legal contracts using strong attention to detail. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales. Must also have 3 years experience in each of the following: Tracing process impacts from situation to end customers &amp

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Serve as a key financial and strategic thought partner to specific AMER go-to-market sales teams and their leadership in both pricing deals at scale and pricing strategic deals. Define and implement our pricing and margin guidance and identify levers for financial uplift. Develop and refine new frameworks to evaluate a deal’s attractiveness to Stripe, ensuring alignment between these frameworks, the company’s long-range plan and mutually agreeable outcomes with cross-functional business partners. Maintain up-to-date pricing benchmarks and contribute to team analytical design and production efforts, using this data to enhance our pricing philosophy. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business Administration, Economics, or a related field, plus three (3) years of experience in finance or deal pricing, investment banking, or management consulting. Must have three (3) years of experience with/in: Building collaborative working relationships with business partners, including incorporating financial model recommendations into findings, developing obstacle alternatives aligned with team goals as part of objection handling, and translating prior obstacles into actionable process and design improvements; Financial modeling using a spreadsheet-based tool; Payments or technology sector; Presenting findings and recommendations to senior leadership,

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service options for users. Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs). Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following: 5 years experience pulling data, creating queries and analyzing large datasets using SQL. 4 years experience leading end-to-end execution

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. The Customer Activation Partner for Japan & Korea will embed education into the account motion across a defined set of top accounts in both markets. This is not as a support function, but a deliberate strategy to accelerate adoption, reduce time-to-value, and surface the expansion signals that matter to the business. You'll operate with significant autonomy, working directly with account teams, customers, and regional delivery resources to build education plans that drive measurable consumption outcomes. And you'll serve as the primary voice connecting what's happening on the gro

About the Team The B2B Marketing team is responsible for helping businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority for OpenAI as we scale our work with companies, developers, and institutions around the world. About the Role Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We’re looking for a Senior Marketing Strategist to lead paid and emerging demand-channel strategy for OpenAI’s B2B business. You’ll own the B2B audience, channel, offer, partner, and measurement strategy, translating pipeline goals into clear briefs and investment recommendations. You’ll partner closely with Performance Marketing, which owns hands-on media execution, while informing audience strategy, campaign priorities, experimentation, and downstream performance decisions. You’ll also build our approach to content syndication and third-party demand media partnerships. In this role, you will: Owning the B2B paid and emerging-channel demand strategy across paid search, paid social, display and retargeting, content syndication, third-party demand media partnerships, sponsorships, review platforms, and selected emerging channels. Translating pipeline goals into audience and channel strategies, including ICP and segment priorities, buying groups, intent signals, channel roles, forecast assumptions, budget recommendations, campaign architecture, and a rolling experimentation roadmap. Partnering closely with Performance Marketing to define B2B audience, campaign, offer, creative, landing-page, conversion, and measurement requirements, while Performance Marketing owns media