Field Operations Associate Jobs

As a Senior Solutions Architect inside the Solutions Center of Excellence, you will serve as a strategic, technical partner in our most complex enterprise sales cycles. You are a recognized subject matter expert who empowers global teams and customers to achieve their mission by showcasing "the art of the possible" through deep technical expertise in Asana’s API, AI, and platform ecosystem. You will manage large, complex technical projects with our strategic customers, influencing both internal product roadmaps and external customer technology frameworks. This role is a transformation from one-off technical fixes to building the architectural foundation that orchestrates work at scale. This role is based in our San Francisco or Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Strategic Team-Selling: Partner with Account Executives and Solutions Engineers to design innovative, integrated solutions that transform customer workflows and drive strategic business growth for Tier 1 accounts. Technical Validation & MVPs: Own the design and execution of technical proof-of-concepts (POCs) and minimum viable products (MVPs) that prove Asana’s value as a platform. Platform Evangelism & Enablement: Level up the broader Solutions organization by creating technical guides, reusable demo assets, and training programs on non-code and low-code technical engagements. Product Partnership: Serve as the "eyes in the field" for R&D, capturing insights from global enterprise engagements to influence the future roadmap of Asana’s API and AI capabilities. Architectural Leadership: Develop "before/after" architectural frameworks and

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead technical discussions and implement scalable technical solutions for open-ended, medium-to-large-sized technical problems in the issued cards and financial accounts space, including account management/compliance, onboarding, fraud prevention, and more (50%); Write technical project briefs and workstream roadmaps for medium-to-large-sized technical problems in the banking-as-a-service space (5%); Provide mentorship & technical training around the codebase to junior engineers and newer engineers (5%); Write technical documentation around compliance and fraud within the card issuing domain (5%); Partner directly with cross functional teams, like Product and Fraud Strategy, to translate real-world requirements into technical outcomes (5%); Regularly go on-call for your engineering team (10%); Review API and technical designs for various engineering teams (20%). Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or related field followed by 3 years of experience in Software Engineering. Position also requires experience with the following: 3 years of experience with typed (Java, C++ or Scala) or untyped programming languages (Javascript, Ruby, Python); 2 years of experience with building end-to-end software solutions for fraud, compliance, and/or onboarding in the banking-as-a-service space; 2 years of experience with Data

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Drive risk strategy for company-level strategic initiatives, which includes: partnering with the company’s product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive user experience. Perform research and analysis to assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth. Increase business enablement, allowing the types of supportable merchants to safely grow at scale, continuously optimizing for efficiency and effectiveness, and stay hyper focused on a positive user experience. Challenge the status quo and provide multiple alternative solutions and key execution criteria. Execute special projects and provide ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Law, Business, Policy, Development Studies, or a related field, plus five (5) years post-bachelors, progressive related work experience as a Risk Strategist or a related occupation. Must also have five (5) years of experience in each of the following: Developing risk strategies and solutions and working with technical products, including working with product and engineering, and operations teams for implementation; Distilling complex, ambiguous risk and policy problems into clear guidance for internal sta

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Support post-sales engagements focused on the optimization, retention, and growth of Stripe’s enterprise customers. Manage a book of customers to drive overall account health, including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction. Serve as a trusted payments and product advisor to manage customers by delivering payment performance and industry insights. Perform business reviews to align on user priorities, review payments performance metrics, share company product roadmap and provide guidance on how to optimize the value from the company. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the company user experience. In coordination with an account team, support book expansion, identify and surface opportunities to ensure customers are successful. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, Business Administration, Management, or a related field, plus four (4) years of experience in enterprise customer success or strategic account management. Must also have four (4) years of experience in each of the following: Supporting expansion of complex accounts, including identifying opportunities, driving business outcomes

Opportunity ThermalWorks LLC is seeking an experienced Quality Assurance Manager to serve as the technical quality authority and liaison across our customer field sites, European contract manufacturer sites and internal quality control function. This is a cross-functional, high-visibility role that sits at the intersection of manufacturing, field service, and quality leadership. The ideal candidate brings deep hands-on experience with mission-critical mechanical systems — particularly hydronic cooling, chiller platforms, and data center infrastructure — combined with the discipline and communication skills to document findings clearly and present them to leadership. This role is hands-on and will require mechanical knowledge of HVAC systems as well as quality related processes such as 8D problem solving and Six Sigma methodologies. This position is preferably based in Barcelona, but can also be based in Madrid or Bilbao. This role has a travel requirement of 20-40% depending on where based. Key Responsibilities Include but are not limited to: Factory Quality Support new and existing production at ThermalWorks manufacturing operations in Europe to identify quality concerns for first article inspections or before production units ship Review assembly, wiring, piping, and commissioning documentation against engineering specifications and approved submittals Coordinate findings with factory leadership and flag hold conditions requiring resolution prior to release Document inspection outcomes and provide written reports to the Director of Quality Customer Site Quality Perform on-site QA/QC inspections at customer data center locations to verify ThermalWorks equipment installation, commissioning, and service work meets required standards Work with EU Director of Operations when customer issues arise Drive 8D problem solving for technical customer issues and coordinate investigation and corrective actions with TW Engineering and Operations personnel Create cus

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design industry-leading experiences that reduce the friction for new users onboarding to Stripe. Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy. Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences. Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience. Work with engineering and product to design, build, and launch user-facing product experiences. Work closely with our partner teams to help support their growth and onboarding needs. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and share your work regularly with design and company leadership. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Design, Product Development, or a related field, plus 4 years of experience in Design. Must also have experience in each of the following: Three years of experience in: Growth related domains including onboarding journeys, email marketing, pricing pages, product upsells and cross sells, iterative conversion experiments, and product surfaces; Conducting user testing and rese

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Build and enhance all aspects of our global corporate cash investment program, including strategies, policies and systems/operations, performance and risk metrics; Monitor and synthesize trends in global financial markets and macroeconomic developments; Manage relationships with financial partners such as asset managers, custodians and service providers; Work with cross-functional partners, as well as external stakeholders, to unlock and manage global interest income opportunities; Build observability tools and deliver data insights relating to investments and yield optimization; Identify capital markets system needs and work with the respective teams to build the required infrastructure; Support the Capital Markets team in executing complex projects by assuming project and cross-functional coordination responsibilities; and Contribute to the strategy and execution of the Capital Markets team long term roadmap. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Math, Economics, Finance, Statistics, Engineering or related field, plus 7 years of experience in Capital Markets or Corporate Treasury of which, at least 5 years must be post bachelors, progressive experience. Must also have 7 years of experience in each of the following: Investments, interest rate risk management, and global cash management; Fixed income, interest rate derivatives, FX, hedging strategies

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end. Collaborate with engineers, designers, data scientists, and product managers to develop new features and products. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of the company. Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of the company and customers for years to come. Work alongside peer engineering teams, data scientists and strategy partners to design and implement critical systems that power financial decision-making while contributing to the growing team’s success. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Software Engineering, Computer Science, or a related field, plus six (6) years of experience in Software Development. Must have six (6) years of experience with/in: Working across the stack and navigating codebases with different languages, including 2 of the following: Java, Ruby, Scala, Python, or SQL; Tools including: Spark, IDE, and AWS; Developing user-facing experiences and writing queries for analyzing experiment results; Distributed computing or large-scal

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design state-of-the-art ML models and large-scale ML systems for underwriting and portfolio management for Stripe Capital based on ML principles, domain knowledge, risk, regulatory and engineering constraints. Design systems to speed up the time from idea to deployment of new models. Experiment and iterate on ML models (using tools including PyTorch and TensorFlow) to achieve key business goals and drive efficiency. Develop pipelines and automated processes to train and evaluate models in offline and online environments. Integrate ML models into production systems and ensure their scalability and reliability. Collaborate with product and strategy partners to propose, prioritize, and implement new product features. Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Machine Learning, Mathematics, Physics, Statistics, or a related field, plus two (2) years of experience in Building and shipping ML systems in production. Must have two (2) years of experience in each of the following: ML algorithms and model architectures; Designing, training and evaluating machine learning models; Productionizing and deploying machine learning models at scale; Orchestrating data pipelines and leveraging large-s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Develop outbound strategies to create and nurture opportunities Own the full sales cycle from lead to close for upper middle market and enterprise companies Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree or foreign equivalent in Business, Economics, Management, or related field followed by 5 years of experience in selling technology products or services for an API-first company. Position also requires the following: 5 years of experience selling a technical product tied to a direct sales quota 5 years of experience driv

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Develop scalable computer systems that manage a large volume of information and use them to fulfill business goals for Stripe and its partners. Design, implement and deploy adaptable rules systems that use this information to output internal assessments, perform scoring, and derive automated actions for mitigating financial risk and increase the efficiency of Stripe’s global risk mitigation program. Design and build tools that ingest and process signals from various sources to make them more accessible for our partner teams. Participate in all parts of the software development workflow and see the projects through to completion, including their large-scale deployment. Improve engineering standards, tooling, and processes. Debug production issues across services and multiple levels of the stack. Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams. Who you are Minimum requirements Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, or a related field plus 4 years of experience in Software Development or a related occupation. Employer is willing to accept a 3 or 4 year US or foreign degree. Must also have 4 years of experience in each of the following: Building software solutions in Python, Ruby, Objective C, C++, or similar; Designing, building, and maintaining scalable systems; Translating business needs

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Build statistical models, define and analyze product and operational metrics, explore experimental design, and construct exploratory analysis with internal data. Work closely with product and business teams to identify important questions and answer them with data. Collaborate with other data scientists, engineers and operations to formulate innovative solutions to experiment and implement advanced data mining techniques. Conduct exploratory analysis on internal data to understand user behavior to inform product development. Drive the collection of new data and the refinement of existing data sources. Apply statistical and machine learning models on large datasets to measure results and outcomes, and identify causal impact and attribution. Predict future performance of users or products. Define, measure, and monitor key outcome metrics for teams and support Stripe’s business. Communicate complex concepts and the results of metrics and analyses in a clear and effective manner through creative visualization. Communicate findings broadly and interact with other teams including product managers, software engineers, marketing, and business development. Who you are Minimum requirements Must have a Master's degree or foreign equivalent in Operations Research, Statistics, Industrial Engineering, Business Analytics, Mathematics or a related field, plus three (3) years of

Who we are About Stripe #LI-DNI Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end. Collaborate with engineers, designers, data scientists, and product managers to develop new features and products. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe. Contribute to the design and architecture of the next generation of Stripe’s infrastructure, to meet the high growth needs of our company and customers for years to come. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of experience in Software development. Must also have two years of experience in each of the following: Working across the stack and navigate codebases with different languages and tools; Developing user-facing experiences and writing queries for analyzing experiment results; Programming Language including Ruby, Java, Scala and SQL; Cloud based services including gRPC, GraphQL and AWS; Proficiency with MongoDB, Spark, Hadoop, Kafka, Grafana, Prometheus and AWS; and macOS and Unix-based operating systems. Salary: $156,800.00 - $235,200.00/yr. This salary range represents the base salary range for the rol

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Serve as a key financial and strategic thought partner to specific AMER go-to-market sales teams and their leadership in both pricing deals at scale and pricing strategic deals. Define and implement our pricing and margin guidance and identify levers for financial uplift. Develop and refine new frameworks to evaluate a deal’s attractiveness to Stripe, ensuring alignment between these frameworks, the company’s long-range plan and mutually agreeable outcomes with cross-functional business partners. Maintain up-to-date pricing benchmarks and contribute to team analytical design and production efforts, using this data to enhance our pricing philosophy. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Finance, Business Administration, Economics, or a related field, plus three (3) years of experience in finance or deal pricing, investment banking, or management consulting. Must have three (3) years of experience with/in: Building collaborative working relationships with business partners, including incorporating financial model recommendations into findings, developing obstacle alternatives aligned with team goals as part of objection handling, and translating prior obstacles into actionable process and design improvements; Financial modeling using a spreadsheet-based tool; Payments or technology sector; Presenting findings and recommendations to senior leadership,