We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth FinTech customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. Qualifications Demonstrated relationship management and sales experience. Customer empathy and deep desire to see customers succeed. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Ability to work with all types of people and build long-lasting relationships. Strong Sales experience (negotiation/value-selling). Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Retention and Termination-save tactics. Responsibilities Own and manage the overall relationship with your portfolio of customers in our fastest growing cus
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We are fueled by a moral imperative to advance mankind, and it all begins with our people, our product, and our purpose. Passion isn’t something we turn on and off; it’s woven into everything we do. If you thrive in high-challenge environments, are inspired by exceptional teammates, and are driven to grow beyond what you thought possible, MX is where you belong. Come build the future with us. Join an award-winning company that isn’t just shaping the financial industry, but transforming it in ways that create meaningful, lasting impact for millions of people. Job Summary We are looking for a strong program leader and strategic operator who can autonomously execute complex enterprise initiatives in a dynamic, fast-paced environment. You will wear multiple hats (Technical Program Manager, Agile Coach, Process Designer, Storyteller, and Systems Thinker) to drive critical Financial Product initiatives at MX while partnering with engineering and product leadership to align on high-impact outcomes and scalable architectures. From day one, you will influence both product strategy and technical execution to help us build and improve our platform while scaling the organization itself. You will bring expertise in best-in-class frameworks for work intake, prioritization, SDLC optimization, team management, and decision-making, along with the ability to navigate technical trade-offs, increase developer velocity, and create clarity across ambiguous problems. If you are a creative problem-solver with a passion for optimizing processes, scaling businesses through analytical and general management skills, and building through sane, compassionate collaboration, this role is for you. Responsibilities Program Leadership & Delivery: Communicate goals, roles, and outcomes; drive delivery on time, within scope, and on budget. Own performance, scalability, and reliability targets for releases. Manage multiple simultaneous initiatives with time-sensitive constraints. Demonstrate financi
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