Finance Business Partner Manager Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Compliance, Threat & Risk Assessment Manager The Threat & Risk Assessment (TRA) team strengthens Coinbase's global compliance risk management framework by leading enterprise-wide and targeted risk assessments for compliance and financial crime compliance. As a Compliance, Threat & Risk Assessment Manager, you'll sit at the intersection of compliance, governance, data, and cross-functional execution, translating complex financial crimes and regulatory risks into clear, actionable insights for senior stakeholders across Coinbase legal entities globally. What you'll do: Manage enterprise-wide compliance risk assessments, including inherent risk identification, control evaluation, residual risk determination, and articulation of key findings and risk themes Partner with MLROs, CCOs, and cross-functional stakeholders across Coinbase legal entities to deliver globally coordinated, locally relevant risk assessment outcomes Produce risk assessment reports, executive summaries, and governance materials for senior leadership, risk forums, and regulatory audiences Drive transaction monitoring and customer risk scoring coverage assessments and lead geographic risk rating updates ensuring ratings are current, risk-based, and operationally actionable Develop a compliance threat assessment framework including governance, methodology, documentation standards, and ongoing

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Communications Manager, Policy & Public Affairs to join our Communications team and lead the narratives that shape how the public, press, and policymakers understand crypto. This team sits at the center of Coinbase's highest-stakes regulatory and legislative moments, translating complex policy positions into clear, compelling stories that win public support. You'll own our policy communications strategy end to end, serving as the primary architect of narratives that connect crypto to financial freedom and consumer choice across the US political landscape. What you'll do: Own the communications strategy for high-stakes legislative and regulatory initiatives, ensuring Coinbase has a clear, consistent voice across every policy moment. Partner with legal and policy teams to translate complex litigation, regulatory filings, and policy positions into winning public narratives. Lead earned media execution by leveraging deep relationships with national political, financial, and technology journalists to drive proactive coverage and manage rapid-response cycles. Drive digital communications across X and other social platforms to speak directly to policymakers, thought leaders, and the crypto community. Shape advocacy communications that elevate consumer voices and demonstrate the real-world impact of pro-innovation policy to legislators and regulators. Buil

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Compliance within CX Global Financial Crimes Operations (GFCO), you'll join the Functional Lead team, a high-performing group responsible for ensuring Coinbase's compliance operations programs across Transaction Monitoring (TM), Screening, and Enhanced Due Diligence (EDD) operate effectively and efficiently. You'll own the compliance content function across all three pillars, lead a small team of contractors, and serve as an operational program manager for the TM function. You'll drive measurable efficiency gains by embedding AI into compliance content operations while maintaining rigorous quality standards. What you’ll do: Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations Partner cross-functional

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivatives Sales Manager, UAE on the STP Derivative Sales team, you'll own Coinbase's derivatives growth across the UAE, MENA and Europe regions by building and scaling relationships with Professional Traders. This team drives revenue and market share for Coinbase Advanced's derivatives products across global markets covering Crypto Perps, Options and RWA products. You'll define and execute the regional sales strategy, lead market-entry efforts, and serve as Coinbase's senior market ambassador across one of crypto's fastest-growing regions. What you'll do: Own and grow a network of professional traders in the UAE, MENA and Europe driving revenue through high-touch, relationship-led acquisition from origination through onboarding and ongoing account management. Design and execute the long-term sales strategy for the UAE, MENA and Europe regions, setting targets for market penetration, volume growth, and client expansion. Lead regional market-entry and expansion efforts, including navigating local regulatory landscapes and adapting Coinbase's derivatives offerings to meet regional compliance requirements and market demands. Partner cross-functionally with Product, Risk, and Compliance teams to localize perpetual futures, futures, and options products. Represent Coinbase at client meetings, industry events, and conferences across the region, deepening relationship

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Core Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to 1) start with re-imagining and automating Compliance operations with Agentic AI, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale, and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes. It is day 1 for us. We are laser focused on automating compliance processes today. This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality, working across cross functional teams to offer a delightful customer experience, improve compliance posture and deliver outsized shareholder value. What you’ll be doing (ie. job duties): Explore and apply advanced GenAI techniques, including large language models (LLMs) and Agentic AI, to solve complex challenges across the organization. Partner with and influence Operations and Compliance organizations to maximize impact. Build and manage engineering teams in the Compliance domain, to guide the development of features, services, and infrastructure

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Platform Core Automation team, you'll build the AI infrastructure and agentic systems that automate customer support and compliance operations at Coinbase. This team is reimagining what these processes look like when AI handles them end-to-end, replacing manual workflows with intelligent agents that resolve customer issues and execute compliance tasks autonomously. You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions. What you’ll be doing (ie. job duties): Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring. Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks. Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability. Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions. Strengthen engine

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Core AI Infrastructure You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Onboarding team, you'll build the systems that power user onboarding and KYC across every Coinbase product and market. This team enables Coinbase to launch in new countries and ship new products quickly while meeting compliance and regulatory requirements. You'll own backend services that drive onboarding conversion at global scale and shape the architecture that makes rapid expansion possible. What you'll do: Own the design, development, and scaling of backend services in Golang that power onboarding and KYC workflows across multiple products and geographies. Build scalable, service-oriented systems using modern cloud infrastructure and industry best practices to solve novel platform challenges. Drive improvements to onboarding and MTU conversion funnels by identifying bottlenecks and shipping data-informed solutions. Partner with engineers, product managers, designers, and senior leadership to translate product and technical vision into quarterly execution roadmaps. Lead cross-cutting design reviews within your product area, ensuring security, operational integrity, and architectural clarity across all features shipped. Required Skills and Experience: 5+ years of professional software engineering experience building, scaling, and maintaining production backend services in a service-oriented architecture. Proven track record desi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Security Operations Specialist on the Security Operations team, you'll defend Coinbase and its customers against some of the most sophisticated attackers in the world. This team - spanning CDRE, Insider Threat, Blockops and Threat Intelligence - protects billions of dollars in digital assets while scaling security coverage for the next billion crypto users. You'll own frontline incident response, build detection and automation capabilities, and partner across the organization to keep Coinbase safe as it launches new Web3 products globally. What you'll do: Own second-line triage and response for security alerts, leading incident management through resolution and driving post-incident improvements Build and maintain runbooks for repeatable response patterns, then define and implement automation to eliminate manual toil Partner with teams across Security Operations to develop monitoring strategies informed by attacker investigation findings Drive Security monitoring and incident response for emerging Web3 product launches Strengthen team capabilities by mentoring peers, sharing knowledge, and participating in 24/7 rotational coverage across time zones Required Skills and Experience: 3+ years of hands-on security operations experience including incident response, alert triage, and network/host forensics across cloud, SaaS, and container environments Demonstrated abi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Solutions Architect on the Sales, Trading and Prime team, you'll help scale our B2B products by bridging technical field engagement with hands-on software development. You'll work directly with customers, from startups to large institutions, as a trusted technical advisor while contributing to open source projects and extending Coinbase's core products to unlock strategic client opportunities. This role involves substantial coding, and candidates must be actively developing and delivering software in their current role. What you’ll do: Partner with customers as a trusted technical advisor, guiding them in building on Coinbase services and APIs and deepening relationships as they scale. Collaborate with sales teams to address prospect technical requirements and support deal closure. Architect distributed systems solutions for complex customer needs and build open source SDKs and reference implementations. Lead customer implementations end-to-end, delivering technical presentations, resolving roadblocks, and partnering with support teams to ensure success. Drive collaboration with product and engineering teams to extend core capabilities for strategic client opportunities. Required skills and experience: Degree in computer science or equivalent practical experience and 3+ years of software engineering experience, including expert-level proficiency with REST and We

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Join the EAA Compliance CXAE team within the Platform group as a Software Engineer building AI-first platforms that transform how CX Compliance agents work. This team owns the tools, services, and applications that streamline compliance and KYC processes, helping resolve customer issues faster with greater accuracy. You'll build full-stack applications using Golang and React that enable compliance agents to increase productivity, drive automation, and deliver impact at scale through custom development and third-party integrations. What you'll do: Build end-to-end user-facing features using Golang, React, and cloud technologies for CX compliance agent platforms Lead assessment, selection, and implementation of third-party tools and vendor integrations that extend platform capabilities Drive cross-functional outcomes on complex problems in collaboration with product, design, security, data, and peer engineering teams Own technical architecture decisions and implement scalable, high-traffic services across event-driven and distributed systems Mentor engineers on design techniques, coding standards, testing practices, and deployment processes Required Skills and Experience: 4+ years of production software engineering experience building large-scale systems with Golang, React, and cloud technologies (AWS, Kubernetes, Terraform) Demonstrated experience integrating third-pa