Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building tools to help our users create and scale their businesses, and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resources by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for an optimal user experience. What you’ll do As a Strategic Capacity Planning Specialist, you will play a key role in designing and maintaining capacity planning models for one of our key user support or risk verticals, with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will operate in a fast-paced and energizing environment surrounded by top talent, where resilience and openness to feedback will be key to success. Responsibilities Develop and maintain capacity planning models to forecast resource requirements. Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and enabling informed planning decisions. Evaluate potential risks and opportunities regarding model inputs to inform planning decisions. Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable for the accuracy of plan inputs. Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe'
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Storage Abstractions (STAX) team builds the software layer through which Stripe services access stored data. We own the database SDKs that hundreds of Ruby and Java services use to read and write data safely, reliably, and efficiently without needing to understand the underlying database, routing, or operational complexity. Our work creates leverage across Stripe: by providing stable interfaces and safeguards at the storage layer, we help teams build products with confidence while enabling Stripe’s data architecture to evolve. Alongside engineers, we are designing for AI agents as customers of this foundation, making storage capabilities discoverable, interoperable, and safe to use across languages and storage backends. What you’ll do As a Staff Software Engineer on STAX, you will set technical direction and lead multi-year initiatives at the intersection of developer infrastructure, data access, and AI. You will work hands-on with engineers across Stripe to make storage access simpler, safer, and more interoperable, while helping product and infrastructure teams evolve their systems without fleet-wide migrations. You will help turn Stripe’s AI strategy into practical developer infrastructure by treating AI agents as customers of the storage layer. This is an opportunity to build frameworks and interfaces that make complex storage operations discoverable, interoperable, and safe for both human developers and agentic workflows, while rais
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Billing Configuration team enables extensibility of all Billing concepts and owns the core infrastructure needed to manage configuration changes over time and custom billing logic use cases. What you'll do As the engineering manager for Billing Configuration, you’ll own the operational and technical direction of the platforms that let Stripe users and internal teams model, customize, and evolve how billing works. You’ll lead the team building the foundational configuration layer for Stripe Billing, enabling flexible products, pricing, eligibility, entitlements, and billing behavior. This team enables complex custom use cases and configuration changes over time. You’ll shape the team as it expands to support increasingly sophisticated use cases, working closely with internal and external customers to build reliable, extensible systems that make Stripe Billing adaptable to the real world. Responsibilities Lead a team responsible for the core architecture needed to enable billing configuration complexity and extensibility Own the technical strategy and roadmap for billing configuration Drive operational excellence across billing infrastructure systems Hire and develop engineers as the team expands into new scope Partner with stakeholders across organizations to deliver billing solutions Work backwards from internal and external customer needs to define priorities and scope Define and uphold engineering standards across a team owning busines
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Strategy & Operations team is responsible for driving organizational effectiveness and leading transformational programs across Marketing, Self-serve, Startup and Sales Development. We create the processes and conditions that enable high performance across teams and help Stripe scale with focus and discipline. We partner closely with the CMO, Marketing and Sales Development leadership team to define strategy, lead operational planning, and steward execution across global programs. Our work spans cross-functional efforts that are critical to Stripe’s growth. From delivering strategic insights and frameworks to leading complex initiatives, we focus on what moves the needle most for the business. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you. What you'll do As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine — building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle. This is a high-vis
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Platform Sales team is a highly consultative, enterprise sales team that is responsible for some of Stripe’s largest and fastest growing partners. Stripe helps software platforms offer more value to their customers by embedding Stripe’s powerful payments technology into their solution. As a Platform Sales Manager, you will play a critical role on our go-to-market leadership bench-- leading a team of AEs to make payments-as-a-service a competitive advantage for high-growth organizations. What you’ll do Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution Oversee the expansion of Stripe’s footprint with global saas platforms Make hiring decisions, honing our ideal candidate profile and onboarding strategy Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner. Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives Build a world-class organization and write the playbook for the era of monetizing payments on platform Responsibilities Lead a team of sophisticated Existing Business, Platform AEs focused on expanding our global footprint with enterprise SaaS platforms Drive deal strategy and partner across the
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team: Web Presence & Platform (WPP) is organized into two pillars: Platform and Presence . The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns Stripe’s public-facing storytelling across stripe.com , including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces. Together, we shape how millions of people understand what Stripe is and what it can do for them. Designers on the Presence team work at the intersection of craft and impact—balancing clarity, polish, and systems thinking with strategic storytelling and experimentation. We collaborate closely with engineering, marketing, content, and product to deliver work that is not only beautiful, but measurably moves the business. What you’ll do As a Designer on the Presence team, you'll contribute to the strategy and execution of Stripe’s most visible web surfaces. You’ll design new product pages, evolve storytelling for specific industries or audiences, and refine reusable patterns that make it easier to scale exceptional work across stripe.com. This is a high-impact role for a thoughtful, collaborative designer who deeply values visual craft, user clarity, and iteration. We’re looking for someone who’s excited to operate at the intersection of storytelling, systems, and scale—and who takes pride in the pixels. Your work will directly shape how millions of use
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Design organization builds the product and brand experiences that millions of businesses and developers rely on. We’re a cross-functional, global organization of product designers, content designers, design researchers, design systems engineers, motion designers, and design program specialists. Our mission is to make economic infrastructure simple and accessible. Design plays a central role by making complex flows understandable, crafting clear product language, and building consistent systems that scale. The Design Operations team leads Design’s business operations, runs cross-organizational programs, and builds the systems that help teams collaborate and produce high-quality work. Design Program Managers guide complex programs through the design lifecycle and apply design thinking to our operating model. They prototype and iterate on how our team works. We’re looking for a Design Program Manager to partner with the Research team. This full-time role reports to the Head of Design Operations. What you’ll do Responsibilities Lead and build programs for the Research organization. Develop and implement processes and resources that support impactful research and scale the use of user insights across Stripe. Improve our operating model and processes, including automating tasks, improving workflows, and developing repeatable methodologies. Measure the impact of these changes. Prepare researchers to use agentic workflows, including des
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Research at Stripe Stripe’s mission is to increase the GDP of the internet and expand economic access globally. We design tools and infrastructure to help our users start, run, and scale an online business from anywhere in the world. We believe there are too many barriers to doing business on the internet and that opportunities are not equally distributed around the world. We also believe that building and growing a business online is a problem rooted in code, language, and design, not finance. That’s where you come in. We’re looking for an experienced UX Research Manager to join our growing UX Research team and help build, coach, and mentor a growing and highly skilled group of researchers. About UX research and the role The UX Research team is part of Stripe’s Design team. It works across brand and product initiatives to deliver products and experiences that meet user needs. Since Stripe’s main audience is people who build products, we take pride in creating user-friendly, user-focused experiences. In addition to conducting primary research, we enable other Stripes, including engineers, product managers, designers, and operations teams, to learn and apply research skills to global problems. You will help shape research as a core competency across Stripe and define how we put users first in our research. What you’ll do As a UX Research Manager, you will use your people-management and research expertise to lead a team of researchers that collaborates w
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Growth team is on a mission to acquire, convert, and grow millions of merchants globally across the full Stripe suite of financial products. We're a cross-functional team of engineers, scientists, marketers, designers, and product managers that deliver the insights, algorithms, internal systems and tools, and user-facing experiences that fuel our growth. We help businesses around the world find Stripe, get started, and grow. As part of the Growth Engineering team, you'll build the systems, products, internal tools, and customer-facing experiences that power intelligence behind our go-to-market and product-led growth. This includes building ML-powered recommendations and growth experimentation engines, multi-channel notification systems, and key growth-related customer experiences (e.g., onboarding flows, user dashboards, product recommendations). What you'll do As a full-stack engineer on the Growth team, you'll build and ship experiments and product improvements across stripe.com and the Dashboard to help businesses find and get started on Stripe. You'll work on critical parts of the funnel for self-serve users, ensuring their experience on Stripe is consistently high-quality. With other engineers and data scientists, you'll turn ML-powered recommendations, messaging, and experimentation into impact that moves company metrics. Responsibilities Build and maintain scalable systems and customer experiences that help businesses discover, on
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Billing Configuration team enables extensibility of all Billing concepts and owns the core infrastructure needed to manage configuration changes over time and custom billing logic use cases. What you'll do As the engineering manager for Billing Configuration, you’ll own the operational and technical direction of the platforms that let Stripe users and internal teams model, customize, and evolve how billing works. You’ll lead the team building the foundational configuration layer for Stripe Billing, enabling flexible products, pricing, eligibility, entitlements, and billing behavior. This team enables complex custom use cases and configuration changes over time. You’ll shape the team as it expands to support increasingly sophisticated use cases, working closely with internal and external customers to build reliable, extensible systems that make Stripe Billing adaptable to the real world. Responsibilities Lead a team responsible for the core architecture needed to enable billing configuration complexity and extensibility Own the technical strategy and roadmap for billing configuration Drive operational excellence across billing infrastructure systems Hire and develop engineers as the team expands into new scope Partner with stakeholders across organizations to deliver billing solutions Work backwards from internal and external customer needs to define priorities and scope Define and uphold engineering standards across a team owning busines
The New Business Sales Executive is responsible for cultivating and increasing new business revenue, maximizing share of wallet and client penetration by identifying key influencers and decision makers. This role has unique, specialized Financial Services industry knowledge and expertise in identifying potential revenue opportunities through networking and aggressive field sales techniques. The New Business Sales Executive plays a pivotal role in client negotiations, pricing agreements and relationship development. They work collaboratively with peers internally to ensure consistency in account planning activities, customer service standards and achievement of revenue goals. Client interaction is at the highest decision-making level to position Getty Images as the ultimate value provider of content across all products and services. The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals. As a key contributor to our Financial Services segment, you will play a vital role in driving new business revenue, expanding our market share, and establishing strong relationships with key decision makers within the industry. Your Next Challenge: Build a target list of leads and aggressively identify viable opportunities to grow revenue/sales. Analyze and use industry and business segment knowledge and apply it to deep discovery, identifying customer needs to influence and drive business outcomes. Aggressively sell to these leads, building lasting professional relationships with new contacts up to C-suite level by proposing solutions which meet their needs. Demonstrate consistent sales activity daily habits contributing to progressing leads through sa
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement ini
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! What you’ll do Responsibilities Identify high-potential businesses, verticals and markets, and develop and execute outbound strategies to bring them to Stripe Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings Develop and lead campaigns from idea-generation t
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