Front Desk Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Architect Team As a member of the Delivery Architect team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Architect, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring & onboarding operators, actively managing their growth & performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics. About the Work People Management: Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric. People Development: You will be expected to lead and manage

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring & onboarding operators, actively managing their growth & performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics. About the Work People Management: Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric. People Development: You will be expected to lead and manage

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring & onboarding operators, actively managing their growth & performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics. About the Work People Management: Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric. People Development: You will be expected to lead and manage

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you seek to bring new, disruptive ideas to the enterprise software market, it’s now time for your next big challenge. We are looking for a Enterprise Account Executive to join our high performing, New Logo Enterprise Sales team and help us drive the market. Right now, organizations across every size and vertical are focused on improving uptime & performance to ensure high mission success, gaining greater scale & efficiency through projects like cloud adoption/migration, and accelerating time to market through speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there is not a more exciting time to join our team. What you'll do You will be focused on over-quota achievement and will grow an ambitious pipeline of business as a result of new logo acquisitions, with creativity, and hard work. You will navigate through complex organizations and sell to multiple decision-makers in the spirit of landing new accounts and establishing initial wallet share. Drive account acquisition by owning a territory and cultivating relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of be

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion. As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo. This role is based in our Raleigh office. What this looks like day-to-day Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops. Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation. Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo. Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value. Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation pl

The Team + The Role Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo. As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in the East Coast. What this looks like day-to-day Customer lifecycle ownership: Build, iterate, and optimize the full digital customer journey from onboarding through expansion. You will start with functional lifecycle infrastructure and make it more measurable, scalable, and compounding. Behavior-to-action strategy: Use Pendo’s own analytics to identify where users find value, where they drop off, and which interventions move the needle. You will scope and prove your own work rather than waiting on an analyst to define the opportunity. Scaled Pendo-on-Pendo execution: Act as one of Pendo’s most important internal practitioners of the product. Design and ship cross-channel experiments across in-app guides, email, NPS, segmentation, and other lifecycle channels that show customers what great product engagement looks like. Roadmap influence: Bring front-line visibility into customer behavior directly into product conversations. Your insights will help shape feature decisions and improve how Pend

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. successful candidate must be proactive, organized and flexible when faced with ambiguity. This position requires the ability to remain efficient while maintaining a high level of attention to detail. An independent and driven individual will thrive in this position. Smartsheet is a fast-growing, award-winning Collaborative Work Management SaaS company. This role reports to the Manager of Workplace Services and is based at Smartsheet headquarters in Bellevue, WA. You Will: Support meeting services, including catering order fulfillment, conference room scheduling, and meeting setups and breakdowns as required. Provide regular daily coverage for the Front Office during breaks, lunches and as otherwise needed. Maintain organization and cleanliness in shared spaces and storage areas. Manage supply inventories and place necessary orders. Assist in planning and supporting various office events. Coordinate facility repair, maintenance, and daily operations for assigned office space. Be a knowledgeable and helpful resource for our employee base and direct team, providing an outstanding employee experience in all interactions. Review calendars daily and solve conflicts, provide assistance for last minute meeting requests. Additional executive and office support as needed. You Have: 3+ years of relevant experience A passion for customer service Excellent communication skills, both written and verbal Able to interact at all levels with internal

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are hiring a Software Engineer I to join our Engineering team. You will get your hands on full-stack services, dig into distributed systems problems, and work right at the intersection of traditional software engineering and AI-driven development. We are not just dabbling in AI here. We use it to write better code, catch bugs faster, and troubleshoot smarter, and we want engineers who want to get good at that too and help their teammates do the same. You will ship real features, sit in on architectural conversations that actually shape the product, and grow alongside a team that cares as much about doing good work as they do about doing meaningful work. You Will: Build scalable front-end and back-end services for the next generation of applications at Smartsheet (Kotlin, Java, Typescript, React) Solve challenging distributed systems problems and work with modern cloud infrastructure (AWS, Kubernetes) Take part in code reviews and architectural discussions as you work with other software engineers and product managers Forge a strong partnership with product management and other key areas of the business Enhance existing application code with new features and strike a balance when making technical decisions (build vs refactor vs simplify) Actively use AI tools to improve personal and team efficiency across coding, testing, design, and troubleshooting, exploring AI integration opportunities within team processes and features, and coaching others on effective AI use You Have: 1+ years software development experience build

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the team Cloudflare's Packet Processing team builds and operates the L3/L4 dataplane services that sit at the front door of our global network. We own the systems that receive, inspect, route, and forward every packet entering Cloudflare — from DDoS-scrubbed IP transit to TCP/UDP application traffic — across every colo in the world. Our work spans Unimog (Cloudflare's L4 load balancer that steers traffic

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Child Safety Intelligence Analyst on Roblox’s Safety Intelligence Team, you will be on the front lines protecting the platform’s youngest and most vulnerable users. This is a proactive intelligence role focused on identifying, tracking, and disrupting systemic threats to minors, to include child sexual exploitation and abuse (CSAE), grooming behaviors, peer-to-peer harassment, financial minor extortion (sextortion) and bad-actor networks trying to exploit platform features to victimize minors. You will blend quantitative and qualitative data, open-source intelligence (OSINT), behavioral analysis, and deep knowledge of online culture to uncover adversarial trends before they impact the platform ecosystem, and provide your analysis to teams across Roblox and company leadership. Your insights will directly shape automated detection logic, product safety features, and platform policy. Psychological Wellness Note: This role involves exposure to highly sensitive and potentially disturbing themes regarding the exploitation of minors. Roblox offers resources to support employees handling this challenging work. This role is based in San Mateo, CA and requires employees

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As our Senior Manager of Global Moderation Escalations, you aren't just managing a localized queue—you are the global architect of our crisis and escalation response. Leading highly specialized teams across the US, India, and beyond, you will transform real-time incident management into a proactive, insight-driven safety engine. By bridging Product, Engineering, and Executive Leadership, you will steer the strategy that protects millions of users daily. If you are ready to command a global front-line team and shape the future of online safety, come build with us. You will report to the Senior Manager, Moderation Operations. Build and drive a world-class global escalations and insights program, evolving our escalation systems from v0 into a sophisticated, industry-leading defect reduction engine. Command and align distributed teams across the US, India, and other global regions, establishing a seamless "Follow-the-Sun" operational model. Transition the program from transactional response to proactive prevention by identifying root causes of moderation errors and partnering with cross-functional teams to implement systemic fixes. Recruit, hire, and lead a specialized team for escalation and i

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Agent Infra team builds the infrastructure that runs autonomous AI agents at Roblox for millions of creators building experiences on our platform, and for thousands of Roblox engineers shipping production code every day. Agent workloads break the assumptions most infrastructure is built on. They run for hours instead of milliseconds, they're non-deterministic, they execute code nobody wrote, and they need real credentials against real systems to be useful at all. Making that safe, durable, and cost effective at Roblox’s scale is the hard problem our team is solving. As an early member of the Agent Infra team you’ll work alongside an experienced engineering team on systems that are already in front of real users, at scale, in a field that didn’t exist two years ago. You Are Early in your career : 1-3 years of professional experience or a recent grad; with strong CS fundamentals and an interest in learning infrastructure, distributed, and agentic systems. Someone who builds things: You have projects, internships, or open-source work you'd genuinely enjoy walking us through. Into AI agents. You've built something with them, even something small, and you can tell us what broke. Comfortable

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Manager, Data Center Operations, you'll help us scale our Core Data Center and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Senior Manager of Data Center Operations. This will be a position based in Goodyear, AZ. You will: Develop and maintain the Core Data Center and hardware infrastructure to meet the large-scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental monitoring. Lead a growing team of data center engineers focusing on rack deployments, hardware troubleshooting and break-fix, and decommissioning. Identify and solve criti

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Software Engineer About the job: This position is needed to build and maintain reliable applications for Twilio’s supply insights and trust. The work involves developing back-end applications and front-end for internal tools. As a Software Engineer in the team, you will be partnering with product managers, architects, engineering managers and other engineers to develop features for Messaging Supply products. You will be developing our messaging supply platform with emphasis on interfaces for Twilio’s suppliers to interact with Twilio, automation of manual tasks, and working on new features that support both internal and customer-facing applications. Responsibilities: In this role, you’ll: Design, develop, test and deploy features alongside a small, distributed collaborative team to build highly scalable and available services Collaborate other cross-functional teams, product managers, designers, and engineers to build compell