Front End Operations Supervisor Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Help Desk Support Specialist provides IT assistance, primarily over the phone, serving as the front line of support for an array of business applications. The Level 1 technician is also the first point of escalation for all IT related inquiries supporting employees, contractors, and clients of CVS Health. By partnering with end-users and IT teams, the technician assists in ensuring all incidents are analyzed and resolved within the agreed time frames. Team collaboration is paramount to ensure high quality solutions are delivered on a consistent basis. This individual is expected to operate within the IT Service Center Policies and Procedures while delivering an excellent customer service experience. The Help Desk Support Specialist expectations: Reliable and punctual attendance. 30&#43; WPM typing speed. Working within a fast-paced call center environment where the bulk of time is spent fielding inbound calls. Ability to diagnose and quickly resolve or escalate technical issues. Consistently adheres to defined Service Desk processes and procedures, and established call-center metrics. Excellent customer service & problem-solving skills with ability to communicate with and assist non-technical audiences with software and systems. Maintains an up-to-date understanding of the CVS knowledge base for supported products and departmental procedures.</

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Help Desk Support Specialist provides IT assistance, primarily over the phone, serving as the front line of support for an array of business applications. The Level 1 technician is also the first point of escalation for all IT related inquiries supporting employees, contractors, and clients of CVS Health. By partnering with end-users and IT teams, the technician assists in ensuring all incidents are analyzed and resolved within the agreed time frames. Team collaboration is paramount to ensure high quality solutions are delivered on a consistent basis. This individual is expected to operate within the IT Service Center Policies and Procedures while delivering an excellent customer service experience. The Help Desk Support Specialist expectations: Reliable and punctual attendance. 30&#43; WPM typing speed. Working within a fast-paced call center environment where the bulk of time is spent fielding inbound calls. Ability to diagnose and quickly resolve or escalate technical issues. Consistently adheres to defined Service Desk processes and procedures, and established call-center metrics. Excellent customer service & problem-solving skills with ability to communicate with and assist non-technical audiences with software and systems. Maintains an up-to-date understanding of the CVS knowledge base for supported products and departmental procedures.</

Overview We are seeking a hands-on Director of AI Software Engineering to lead and scale AI engineering efforts supporting multiple business units across Governance, Risk, and Compliance (GRC). This role sits at the intersection of product delivery, platform evolution, and applied AI—driving real-world impact across core workflows. This is not a pure management role. We are looking for a builder who leads from the front, someone who has recently written production code, shipped systems end-to-end, and can operate comfortably in ambiguity while aligning teams and stakeholders. What You’ll Do Lead AI Engineering Across GRC Own delivery of AI-powered capabilities embedded directly into business unit workflows (e.g., risk analysis, compliance automation, reporting, due diligence) Partner with product, data, and platform teams to translate business problems into scalable AI systems Stay Hands-On Contribute to architecture, code reviews, and critical path implementation Prototype and validate new approaches (LLMs, agents, retrieval systems, classification pipelines, etc.) Set engineering standards for performance, reliability, and cost efficiency Build and Scale Teams Lead and mentor a high-performing team of AI/ML and software engineers Drive hiring, coaching, and career development Establish a culture of ownership, speed, and technical excellence Drive Execution Deliver production-grade systems—not experiments Balance speed with rigor (security, privacy, compliance) Operate across multiple concurrent initiatives with clear prioritization Communicate and Influence Act as a bridge between engineering and business stakeholders Clearly articulate trade-offs, risks, and outcomes to senior leadership Align cross-functional teams around shared goals and timelines What We’re Looking For Proven Builder 10+ years in software engineering, with recent hands-on coding experience Demonstrated track record of shipping production systems at scale Experience with modern

About the Team The Storage organization builds and operates the online stateful systems and abstractions that DoorDash Engineering depends on: reliable, efficient, secure, and easy to use. Within Storage, the Distributed Caching team owns every caching offering at DoorDash end to end, including ElastiCache (Redis/Valkey), Boulder (our KVRocks-based key-value store for high-QPS feature serving), Entity Cache (read Bill Shen’s engineering blog post, “ High-Performance Proxy Cache for DoorDash Services ”), and the Distributed Lock Service, plus the smart clients (asgard-redis, valkey-go) that sit in front of them. These systems back critical product surfaces across DoorDash, Wolt, and Deliveroo: the team runs roughly 400 ElastiCache clusters serving hundreds of millions of GET requests per second in aggregate, and Boulder, our offline-to-online feature store, serves billions of feature lookups per second at peak. About the Role The team owns provisioning of clusters and the smart clients that sit in front of them, baking in sensible defaults so that other engineering teams get a turnkey caching solution instead of having to run their own. You'll help drive Boulder's evolution to scale further, improve cost efficiency, enhance performance, and support real-time updates; re-platform the Distributed Lock Service onto a strongly consistent backend; and build the self-serve tooling and recommendation engine that let customers describe a workload (QPS, TTL, payload size, latency profile) and get the right backend without talking to a human. You'll go deep on cache invalidation, replication, sharding, compaction, and failover, while shipping the guardrails, automation, and observability that keep this scale operable by a small team. You must be located in San Francisco, Seattle, or the New York Metro Area for this hybrid position. You will report to the Engineering Manager on the Distributed Caching team within the Storage organization. You’re excited about this opportunity b

About the Team DoorDash is looking for an Engineering Manager to lead our Discovery Experience team, which owns the Homepage - DoorDash’s front door. It’s the first screen millions of consumers see every day, and since every session starts there, it’s the highest-leverage surface in the consumer funnel: a more personalized recommendation, a faster render, or a cleaner layout can move the metrics the whole company watches. The Homepage spans restaurants, grocery, and emerging verticals across iOS, Android, and Web. We’re rebuilding it around LLM-generated recommendations, shifting discovery from static, rules-based feeds to generative, intent-driven experiences that respond to real-time signals in the moment. About the Role You will lead and grow a team of product-focused full stack engineers, owning both the product and technical direction for the discovery surface - deciding where discovery goes next and how it’s built. You’ll set the roadmap and drive execution alongside Product, Design, Data Science, and ML/Recommendation Platform partners, and you’ll own the quality, velocity, and consumer impact your team ships. It’s a role with real ownership and the room to grow both the product and the team behind it. You’re excited about this opportunity because you will… Own the Homepage end to end, the highest-traffic surface at DoorDash and where every consumer session begins Turn Homepage bets into company-level outcomes: real lift in conversion and order rate for millions of consumers Define discovery quality for DoorDash: getting the right store, restaurant, or item in front of the right consumer at the right moment Ship LLM-gen recommendations and intent-aware discovery that route consumers to the right experience across food, grocery, retail, and emerging verticals Partner across Product, Design, Data Science, and ML/Recommendation Platform teams to shape the discovery roadmap and ship the experiences behind it Build an inclusive, high-performing team by coaching en

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're hiring a Senior HR Business Partner to help Cohere scale through an extraordinary phase of growth, partnering with leaders and teams across our global technology organization. A role that matters. Senior HRBPs are central to our People model — trusted advisors to senior leaders, brought into our most important organizational challenges, and expected to bring a strong point of view. A front-row seat to AI. Work alongside exceptional researchers, engineers, and technical leaders at the forefront of AI — some of the most talented and in-demand people in the industry. A chance to build. We're building the foundations of our People function at scale, with significant white space and latitude to shape how we partner, organize, and operate. Significant scope and influence. You'll partner with senior technical leaders on complex organizational questions, helping them scale their organizations, strengthen leadership, and make great decisions about people and teams. An exciting moment to join. We're scaling incredibly quickly, with strong pull from the business for People partnership and no shortage of high-impact pro

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with Cohere's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. What You'll Do Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments. Take ownership of customer success from technical implementation through delivery. Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises. Build relationships with technical stakeholders on the customer end. Foster a culture of continuous improvement and innovation, focusing

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? There's so much we can tell you about this role and why we're excited about it, but to keep it brief, here are the top things you need to know. We're excited to receive your application and talk to you soon! TL:DR: We're hiring an HR Business Partner to work with our Modelling organization, supporting Research and Engineering through an extraordinary phase of growth. A role that matters. HRBPs are central to our People model - trusted by leaders, brought into important organizational challenges, and expected to have a point of view. A front-row seat to AI. Work alongside exceptional researchers, engineers, and leaders at the forefront of AI - some of the most talented and in-demand people in the industry. A chance to build. We're building the foundations of our People function at scale, with plenty of white space and latitude to shape how we work rather than inherit established playbooks. Real ownership, with a built-in partner. You'll own relationships and priorities while working in an HRBP pod - giving you someone to bounce ideas off, share the load when needed, and provide seamless cover when you're away. An e

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We're looking for an Engineering Manager to lead our Deployment Engineering team in EMEA. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: UK (can be remote but based in UK) What You'll Do Lead and mentor a team of Forward Deployed Engineers across EMEA Drive end-to-end deployment of North in private cloud and on-premises environments Take ownership of customer success from technical implementation through delivery Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments Optimize performance for OpenSearch, databases, and other K8s services Define scaling guidelines for GPU and CPU compute resources Build processes & technology that scales — we're growing fast. What We're Looking For 5+ years of experience

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: North America (remote-first) What You'll Do Lead and mentor a team of Forward Deployed Engineers Drive end-to-end deployment of North in private cloud and on-premises environments Take ownership of customer success from technical implementation through delivery Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments Optimize performance for OpenSearch, databases, and other K8s services Define scaling guidelines for GPU and CPU compute resources Build processes & technology that scales — we're growing fast. What We're Looking For 5+ years of experience in software engineering with demonstrate

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, focused on innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do Our Cloud Associate TSE 1’s form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions about the UI or platform features. You will also be working with our engineering teams to escalate more complex customer problems. It's crucial that you ensure that questions are answered quickly and accurately and that our customers get the help they need, regardless of who provides the answers in the end. Our team combines their MongoDB expertise with passion, initiative, teamwork and a great sense of humour to help our customers to be successful with MongoDB around the globe. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. Responsibilities Associate TSE 1’s will be successful in this role when they can execute the following strategic tasks/responsibilities Customer Service: Provide an unparalleled customer experience Investigate customer’s technical issues to find solutions, discover and report bugs Review and test new features before they are publicly available Following the successful completion of the probationary period, the candidate ​may be required to work a Tuesday-to-Saturday schedule, with Sundays and Mondays designated as weekly days off. What we’re looking for We consider all candidates with an eye for those who are self taught, curious, and multi-fa

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As a sales development representative at WRITER, you'll be on the front lines of the enterprise AI revolution - the very first conversation many Fortune 500 buyers will ever have about our platform. You won't just be dialing for meetings; you'll be shaping how the world's largest companies understand and adopt generative AI. Every discovery call you run, every account you break into, and every qualified opportunity you hand off directly feeds the pipeline that powers WRITER's next phase of hypergrowth. This is a high-impact, high-visibility role. You'll partner closely with our enterprise account executives to crack into named target accounts across industries like retail, financial services, travel, and healthcare - the same kinds of companies already transforming their work with WRITER. You'll sharpen your craft in a fast-moving environment, build a deep fluency in enterprise AI, and set yourself on an accelerated path toward becoming a top-tier enterprise se

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission We’re building a world class Marketing team at Zocdoc -- and we’re growing fast! As an Associate Web Developer, you'll own the technical development and health of Zocdoc's provider-facing website — a core channel that helps connect healthcare providers with millions of patients. The ideal candidate is a strong full-stack WordPress developer who brings deep knowledge of web best practices, a point of view on site reliability and security, and a solid understanding of website architecture. You research before you build, care about doing things the right way, and can make sound technical decisions independently. It's a great opportunity for a thoughtful, technically rigorous developer to make a big impact on a highly visible part of the business. You’ll enjoy this role if you are... Curious about trying new things, challenging assumptions, and solving problems in creative ways Excited by the challenge of owning a live production web property end-to-end — from updates to full builds Able to see the big picture and translate high-lev

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Role Mixpanel's website is the front door to our product and our biggest driver of pipeline — it's the first real experience most prospects have with us. We design, build, and ship it ourselves in Framer, treating it as a living product surface rather than a set of static pages. We're looking for an Interactive Web Designer who lives and breathes this work — someone energized by building, not just designing and handing off. You'll report to our Brand Design Leader, partnering closely with our Staff Interactive Designer and Website Manager, and working cross-functionally with Marketing and other teams to turn strategy into shipped web experiences. The work directly shapes how prospects understand, trust, and convert on Mixpanel — from product storytelling to improving conversion paths. This is a hands-on-role: you should be as comfortable building in Framer as sketching a layout in Figma. Webflow experience translates well — different platform, same muscle of designing and building in one motion. What You'll Do Design and build end-to-end experiences and iterations Design and build pages and components directly in Framer, not just hand off static designs for someone else to implement Bring interaction, motion, and detail to web experiences — micro-interactions, transitions, scroll behavior — that make the site feel considered rather than templated Build and maintain landing pages for campaigns, launches, and regional/ABM needs, working from brand and campaign direction that drives pipeline goals Strengthen our web design system Contribute to and help maintain a component library that lets the te