Front End Operations Supervisor Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Come join our rapidly growing team in Guadalajara, and help us make global trade easy for everyone! The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports, Air imports and exports, and Cross-border trucking. This role will focus on driving a

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execu

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As an Air Pricing Associate, you will be a foundational member of the team, learning all aspects of the trade, mastering Flexport’s advanced technology systems, and working on the front-lines to ensure Client Solutions Teams - and by extension, Flexport customers - have the right solutions and the right prices so that supply chains run smoothly. You will be an expert in coordinating and executing the end-to-end shipment lifecycle: procurement, solution design, rate setting, bid mapping and administration of marketplace prices. You Will Develop end-to-end pricing solutions for Flexport customers Execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders (Trucking, Supply Chain Operations, Partner Team, etc) to secure necessary procurement costs. Procure rates for customer requests within our network of vendors (ie carriers, subcontractors, partners) and ensure they are clearly recorded and available in cost databases Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate cons

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Disputes and Chargeback Program Manager at Replit, you’ll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals. You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance. In this role you will… Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines. Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled. Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership. Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. Partner with Engineering and Support Operations to automate manual parts of the wor

Sr. Office Experience Manager The team + the role The People Team at Pendo is responsible for the full employee journey, and for us, that journey starts the moment someone walks through the front door. The Office Experience team is the connective tissue that makes our offices feel alive: thoughtfully run, genuinely welcoming, and built around the details that turn a good day into a great one. We care about the small things, because the small things add up to a culture people want to show up for. We're looking for a Sr. Office Experience Manager to own the day-to-day operations of our New York office while partnering closely with our global office experience team to maintain a consistent, high-quality presence across all Pendo locations. You'll manage everything from vendor relationships and facility maintenance to events, onboarding logistics, and the rhythm of the office itself. This is a highly visible, deeply cross-functional role. You'll interact with everyone from new hires on day one to executive leadership, and you'll need to bring the same level of professionalism and warmth to every interaction. This is a fully in-office role, five days per week. This role is based in New York, NY. What this looks like day-to-day Own day-to-day office operations: manage reception coverage, greet and direct guests, handle mail and shipping, receive deliveries, and ensure the front-of-house experience is consistently professional and welcoming. Manage facility vendors and maintenance requests end-to-end, create work orders, track project status, communicate with stakeholders, and keep budgets accurate and on time. Keep community spaces, conference rooms, and call booths orderly and well-stocked; proactively address wear and tear before it becomes a problem. Plan and execute company events, community meetings, and special projects, including post-hours events from initial direction through setup, execution, and cleanup. Coordinate "day one" new hire onboarding with the People

This Engineering Manager will lead the Data Visualizations Explorations team within the Graphing organization, setting product direction, and coaching and developing team members. They will staff and drive projects that build end to end experiences for Datadog’s core users: observability engineers. This includes extending the capabilities of core widgets like Hostmap and Geomap Visualizations and finding innovative ways to leverage existing Datadog data sources. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling data experiences. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work with Product Management and Design to plan and staff projects for the Data Visualization Explorations team Coach and develop engineers at various levels Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more. Proactively anticipate cross-team dependencies and blockers to goals. Identify opportunities to appropriately reuse or customize features across dashboards, notebooks, and product pages. Deeply understand the needs of our customers and other Datadog products we work with. Participate in customer conversations, review product briefs, read feature requests, and coach team members to adopt these practices as well. Define and maintain high standards for operations practices, including bug triage and remediation, incident response, and gathering and analyzing performance telemetry for our widgets. Who You Are: At least 2 years of people management experience in a software engineering or similar setting Strong TypeScript/JavaScript skills, including familiarity with front

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our mission Healthcare is too hard. At Zocdoc, we work every day to make it easier for patients to get the care they need. As Senior Administrator, Financial Systems & Automation, you’ll help ensure that the systems supporting Zocdoc’s financial operations are reliable, secure, scalable, and easy to use. You’ll own the Finance Applications service experience from intake through resolution, serve as a hands-on NetSuite expert, and help improve the connected tools and processes that Finance and Accounting rely on every day. This role is a strong fit for someone who enjoys solving practical systems problems, improving how work gets done, and taking ownership from the first request through the final outcome. You’ll enjoy this role if you are Energised by owning a system, service queue, or project from beginning to end Comfortable making thoughtful decisions when requirements are incomplete or priorities change Motivated by turning ambiguous problems into clear next steps Someone stakeholders trust for NetSuite guidance, issue resolution, and proce

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.This is an exciting opportunity to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor, supporting both front office users and a progressive eFX programme. What you'll do: Support IT solutions for various business lines globally including FX, Money Market, STIR and Options Offer technical expertise and support for the systems used Manage and resolving incidents and outages Manage requests for changes, system releases and capacity planning Disaster recovery, planning and execution How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in

Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.This is an exciting opportunity to join an FX Front Office support team in a major North American bank working on the Toronto Trading floor, supporting both front office users and a progressive eFX programme. What you'll do: Support IT solutions for various business lines globally including FX, Money Market, STIR and Options Offer technical expertise and support for the systems used Manage and resolving incidents and outages Manage requests for changes, system releases and capacity planning Disaster recovery, planning and execution How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role This is a hands-on, on-site role for someone who takes pride in keeping an office running smoothly every single day. As Office Coordinator, you'll be the day-to-day operator who makes sure the space works, vendors are managed, deliveries land, meals are set up, supplies are stocked, and the office looks and feels welcoming and organized. You'll be the person that keeps the gears turning, and the one the Workplace team turns to when something needs to get done on the ground. This role partners closely with Facilities, IT, Security, and the broader Workplace team, and provides backup support to reception and front-of-house as needed. What You’ll Do Own day-to-day vendor relationships with on-site partners including regular check-ins and daily coordination with kitchen, cleaning, and security teams Coordinate daily office operations, including security, food deliveries, breakfast/lunch/dinner setup, and backup reception/VIP guest support as needed Manage office ordering and inventory including supplies, kitchen stock, printer needs, and

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is the fastest way to turn ideas into software. With Replit Agent, anyone can build and ship a real application in natural language, without setting up a single tool. We've grown explosively, from $2M to $400M+ revenue in under a year, with a global community of 60+ million users, and Replit Agent is now one of the fastest-growing products in history. That same wave is now hitting the enterprise. Companies like Visa, Ernst & Young and Comcast are rolling Replit out to thousands of employees so finance teams, operations leads, and product managers can build without waiting on an engineering backlog. When a company puts Replit in the hands of thousands of employees, they're trusting us with their data and their workflows. That trust has to be earned: SSO and SCIM that just work, governance their security team will sign off on, and real control over where their apps run and how their data is handled. Getting this right is what turns a pilot into a company-wide standard, and it's one of the biggest levers on Replit's next phase of growth. About the Role We're hiring a Staff Product Manager to own Replit's enterprise product end to end. We've built one of the best coding agents in the world. The work now is making it just as powerful inside a big company, where putting it in front of every non-technical employee unlocks enormous leverage. That means extending what Agent can do in an enterprise context and building the platform that lets large organizations adopt it safely and at scale. This is a role with unusual leverage. We're still early in our enterprise journey but the traction is remarkable, which means most of the platform is still to be built and you'll have an outsized hand in shaping it. You'll decide w

About Datadog: Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues to grow as rapidly and efficiently as possible. The Opportunity: We are seeking a Senior Revenue Accountant to join our growing Finance team at Datadog. As a member of the finance team, the Senior Revenue Accountant will be a key member of the team in developing more efficient revenue / billing data flow and close processes and be on the front lines of supporting the rapid growth of the Company. You Will: Work closely with the broader finance team to support the finance operations, accounting and compliance function for our business. Complete month-end close responsibilities including preparing journal entries, balance sheet reconciliations, and supporting schedules. Prepare memos and analyses surrounding revenue recognition under ASC 606 for more complicated billing arrangements Assist in calculation of key internal revenue metrics and invoicing during month-end close. Generate and issue prepaid and monthly invoices issued in arrears. Help customers understand their bills, which vary with usage and plan type. Effectively detect, communicate and work to resolve customer bi

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Consumer Engagement and Experience (CEE) Surfaces team owns the front door to support for millions of customers: help.coinbase.com, social support, and Athena, the knowledge platform used by CX agents. We are rebuilding these experiences to be AI-native, with retrieval, generation, and agentic resolution at the core. We’re hiring an Engineering Manager to lead and scale the team responsible for these surfaces. You’ll set technical strategy and 12-month direction for AI-assisted self-service support, improving automated resolution quality and customer satisfaction while meeting Coinbase’s standards for safety, privacy, reliability, and cost. What you’ll do Lead a high-ownership engineering team building Help Center, social support, and agent knowledge experiences. Own end-to-end delivery of self-service discovery, conversational and agentic resolution, intelligent routing, escalation, and human handoff. Define architecture for secure, reliable, scalable systems spanning search, knowledge retrieval, chat orchestration, CRM, and ticketing integrations. Establish evaluation harnesses, quality metrics, feedback loops, and safeguards for accuracy, groundedness, privacy, and safety. Partner with Product, Design, CX Operations, Data, Compliance, Legal, Privacy, and Security on roadmaps, metrics, and execution. Evaluate build-versus-buy options and operationalize t

Job Title: BA Loans About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role purpose You’ll support the delivery of change across our front book, combining strong Busines s Anal ysis with hands-on Project/Delivery Management. This is a fast-paced role for someone proactive who can shape ambiguous problems, drive outcomes at pace, and partner effectively across Technology, Operations, Risk, Legal and Product. Key responsibilities Business Anal ysis (core) Own end-to-end requirements: discovery, stakeholder interviews, process mapping, user stories, acceptance criteria, and traceability. Translate busines s needs into clear, testable requirements for Technolo

Human Engineer (Associate or Experienced) Company: The Boeing Company Are you ready to join a team of innovators, strategic disruptors, and dreamers who dare to redefine the future of the defense industry? Are you driven to create the unimaginable? Are you passionate about addressing human performance within the design and development of cutting-edge aerospace systems? Boeing Defense, Space & Security (BDS ) has an exciting opportunity for an associate or experienced Human Engineer to join our Human Engineering team in Colorado Spings, CO working on the front end of the next generation of Space Mission Systems technology. As a Human Factors Engineer, you will play a pivotal role in the design, development, and integration of complex aerospace systems, ensuring that all components function cohesively to meet user needs and operational requirements. You will collaborate with cross-functional teams, including systems engineers, software developers, and hardware specialists, to create systems that are not only technically robust but also intuitive and user-friendly, enhancing overall efficiency and user satisfaction. Position Responsibilities : Apply Human Engineering knowledge and principles to the analysis, design, and evaluation of complex systems Define system performance requirements to ensure safe and successful human operation of physical, functional, and program interfaces for all system operators Apply human performance principles, methodologies, and technologies to the design of complex systems Develop and implement research methodologies and analysis plans to test and evaluate developmental prototypes Apply a knowledge of military standards (such as MIL-STD-1472, MIL-STD-1474,