Global Decision Sciences And Insights Director Jobs

Overview Responsible for US tax provisioning and compliance and reporting under ASC 740, including deferred tax analysis and FIN48 documentation. Also handles tax compliance, filings, audits, reconciliations, and support for tax systems and reporting tools. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities: Tax Provisioning & Reporting: Prepare global income tax provisions in accordance with ASC 740, including deferred tax assets/liabilities analysis. Prepare accurate quarterly and annual tax provision calculations to meet internal and external reporting requirements. Prepare analysis and documentation of income tax positions in compliance with FIN48 (Accounting for Uncertain Tax Positions). Federal, State, and Local Tax Filings: Prepare federal, state, and local income tax returns. Track tax filing deadlines and prepare submissions in a timely manner Compliance & Audit: Support external audits and assist with the preparation of responses to inquiries related to the tax provision. Prepare schedules, documentation and other necessary information as requested by external auditors. Track U.S. and international tax developments and prepare analysis of their impact on the company’s tax positions. Tax Data & Analytics: Reconcile tax accounts and rollforward balances for month-end, quarter-end and year-end close processes. Assist with tax provision software implementation, configuration, and system upgrades. Qualifications: Education & Experience: Bachelor’s degree in Commerce, Accounting, or Finance (CA qualified, CA Inter or equivalent qualification in taxation/finance is preferred). Minimum of 4 years of experience in income tax accounting and tax compliance (either in public accounting firms, corporate finance, or other relevant roles). Skills & Competencies: Proficient in tax compliance software/tools (e.g., OneSource, Corptax, Alteryx) and Microsoft Excel. Tec

We are seeking passionate and driven individuals with a strong foundation in computer science to join our team. In this role, you'll have the opportunity to design, build, and test software that enhances MongoDB products while solving complex technical challenges. You’ll collaborate with cross-functional teams, balance innovation with delivery, and contribute to features that empower our global community of users. Join us in a supportive and inclusive environment that values your unique perspective and fuels your growth. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What we are looking for in you In the process of receiving or having received a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field Recent graduates (including Summer 2026) or professionals with up to 18 months of experience. Have a foundation in computer science theory, with competencies in data structures, algorithms, and software design Proficient in one of our commonly used languages which include C++, Go, Ruby, Python, Java, Javascript, Node.js, or comparable high level programming languages Experience writing and testing software whether as part of an internship, in a personal project, in a coding competition, or for research What you'll find at MongoDB Writing and testing software in commonly used high level programming languages, such as C++, Go, Ruby, Python, Java, Javascript, Node.js Identifying, designing, testing, and supporting new features in MongoDB products, particularly utilizing competencies in data structures, algorithms, and software design Leading software projects that help users maintain and understand their MongoDB deployments Solving problems with context in mind, balancing the needs of the team with the desire to get to the bottom of issues Maintaining a balance between delivering software and performing research and development Working closely with cross functional teams to create end user fea

We're searching for a Senior Developer Advocate to join our Builder Relations team. As businesses increasingly adopt modern technology stacks, your role will involve championing MongoDB and MongoDB Atlas, equipping builders to use them effectively. Collaborating with a global team of skilled Developer Advocates, you will be pivotal in empowering builders to integrate advanced capabilities into their enterprise applications and solutions. If you're passionate about creating and delivering content for builders, join us in shaping the future of enterprise development. Our Developer Relations team is distributed worldwide, and most of the group works remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube , Dev , and Medium . We are looking to speak to candidates who are based in Dublin for our hybrid working model. Candidate Profile We seek a respected and influential voice within the developer community to join our team. As an experienced developer, you write code and have produced a diverse range of technical content to educate builders, including videos, tutorials, workshops, and conference talks, sharing insights, fostering discussions, and inspiring others to adopt best practices. Your passion lies in sharing knowledge and equipping fellow builders with cutting-edge technology. With at least five years of experience in a technical role, preferably as a developer within an enterprise environment, you bring extensive expertise in at least one of the languages most popular with our customers (Java, Python, JavaScript). You also understand the challenges builders encounter at large organizations. You might have some experience as a developer advocate, or you might have been educating builders on the side and are now looking to do it full-time. Although it is not mandatory, a general understanding of MongoDB is a plus. As an effective communicator and educator, you can simplify complex concepts and

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

The Role MongoDB is building two connected capabilities that determine how we protect and grow our most important customer relationships: a Critical Accounts program that catches at-risk accounts early and drives them to a durable resolution, and a Customer Health Platform, an AI-powered one-stop shop for customer insights, combining health, adoption, engagement, and experience data with proactive risk identification and recommended actions. This role owns both. You will build and lead the Critical Accounts function end to end: the framework, the global operating model, and the executive reporting that gives leadership real-time visibility into the portfolio. You will also set the long-term vision and strategy for the Customer Health Platform: what it scores and alerts on, which teams and use cases it serves next, and how it becomes the one-stop shop for customer insight across the company. You will be accountable for how MongoDB identifies, intervenes on, and learns from customer risk, and for where the Customer Health platform goes next. This is a build role. You are creating the operating rhythm, the standards, and the team structure as much as you are running them. This role can be based out of our US offices or remotely in the United States. What You Will Do Own and Build the Critical Accounts Program Design and iterate on the global Critical Accounts framework: entry/exit criteria, account archetypes, playbooks, health assessment templates, and Get Well Plan standards. Design the central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function within Customer Strategy. This team is the connective tissue that ensures every qualifying account is triaged, resourced, tracked, and ultimately graduated with documented outcomes. Own intake and triage standards so every qualifying nomination is validated, classified, and assigned a process lead and resource plan without delay. Design the pat

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We're looking to speak with candidates based in Chicago for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or ana

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the founding members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. FedRamp engineers are specifically tasked with supporting our government customers in our FedRamp Atlas environment. This includes SLED (State and Local Government and Education), various federal agencies, and other customers that leverage FedRamp. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. This role will be based remotely in Colorado. Responsibilities Successfully coordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and to

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who are interested in working out of our Dublin or Cork office under our in-office working model Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers wh

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who are interested in working out of our Dublin or Cork office under our in-office working model Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers wh

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who will be based remotely in Ireland. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base

We are looking to speak to candidates who are based in Gurugram for our hybrid working Position Expectations As an Individual Contributor as part of the HR Shared Services, APAC team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations Support the cleansing and maintenance of HR data in alignment with company policies and global standards Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Assist in preparing reports and trackers for internal HR teams and audits Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures Maintain confidentiality and accuracy when handling sensitive employee data Key Skills & Abilities 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions) Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus Excellent analytical, communication, and problem-solving skills Ability to learn quickly, ask questions, and follow through on assigned work Comfortable working in a structured, process-driven environment Good understanding of data governance frameworks and data quality About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, i

At MongoDB, we are disrupting industries and equipping developers with the tools to create extraordinary applications that impact daily lives. As the leading developer data platform and the pioneering database vendor to execute an IPO in over two decades, we offer an environment at the cutting edge of creativity and innovation. The international data management software landscape is vast and expanding swiftly. Data from IDC indicates the global database management systems (DBMS) software market was valued at roughly $82 billion in 2023 and is projected to scale to approximately $200 billion by 2030, demonstrating an exceptional compound annual growth rate. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. The Role & Team Overview We are seeking an accomplished technical leader to join our Technical Services organization as the head of the EMEA Incident & Escalation Management teams. In this critical capacity, you will guide the teams responsible for ensuring our clients can smoothly operate MongoDB at scale and seamlessly navigate any technical hurdles. This position demands a leader who can maintain a hands-on approach—taking direct ownership of high-profile escalations that require coordinated corporate responses—while concurrently expanding the team, refining processes, and advancing strategic objectives within a global critical situations management framework. Team Overview: As an integral component of the Customer Organization, Technical Services boasts more than 500 global members across worldwide offices. We maintain industry-leading customer satisfaction metrics through a 24x7x365 'follow-the-sun' support framework, with specialized regional teams across the Americas, EMEA, and APAC. The EMEA team operates out of hubs including Dublin, Milan, Barcelona, and Tel Aviv. Core Responsibilities Collaborating with global leadership to architect and execute strategic plans for critical situations management,

The International Entity Controller is responsible for the framework governing the Company’s legal entity accounting, statutory reporting, and regulatory compliance across all international jurisdictions. This leader ensures the Company’s entity structure operates within a disciplined control environment while delivering predictable statutory compliance, scalable reporting processes, and operational transparency across the legal entity structure. The role also drives modernization of the statutory reporting and legal entity governance model, leveraging automation, standardized processes, and operational metrics to enable a scalable global controllership infrastructure. The role reports into the Vice President, Corporate Controller. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Key Responsibilities International Entity Governance Own the Company’s international legal entity governance framework, ensuring disciplined oversight of all international entities Maintain comprehensive entity compliance calendars, statutory governance requirements, and local regulatory obligations across jurisdictions Partner with Legal and Tax to support entity formation, restructuring, liquidations, and entity rationalisation initiatives Ensure the legal entity structure remains operationally efficient, compliant, and aligned with the Company’s global business model Partner with the Tax organization to support any applicable income and/or indirect (VAT) tax audits Statutory Financial Reporting Oversee preparation and filing of statutory financial statements and regulatory filings across all international jurisdictions Ensure appropriate alignment between U.S. GAAP reporting and local statutory reporting frameworks (IFRS and local GAAP where required) Maintain strong oversight of local statutory audit processes, ensuring consistent quality and predictable completion timelines Intercompany & Cross-Border Accounting Partner with th