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About the Team OpenAI’s Infrastructure Operations team is responsible for the availability, reliability, and operational excellence of one of the world’s largest AI infrastructure networks. The team owns day-to-day operations of production AI networks across Industrial Compute's data centers, working with colocation providers, deployment teams, and hardware vendors to deliver highly available GPU infrastructure for AI training and inference workloads. About the Role We are seeking an Infrastructure Operations Engineer to operate and improve the large-scale Ethernet fabrics that support GPU clusters, storage systems, and management infrastructure. This role combines hands-on production operations with automation, observability, and incident response across a global AI network. The ideal candidate has experience operating high-availability data center, cloud, AI, or HPC networks and can move comfortably from physical-layer troubleshooting to routing and fabric behavior, change execution, and root-cause analysis. You will partner closely with network architecture, systems engineering, GPU engineering, storage engineering, security, deployment, site operations, service providers, colocation partners, and hardware vendors to raise reliability and reduce operational toil. Key Responsibilities Own the operational health, availability, and reliability of production AI network infrastructure across Industrial Compute's data centers. Monitor, troubleshoot, and resolve network incidents while meeting service-level objectives (SLOs), reducing Mean Time to Detect (MTTD), and minimizing Mean Time to Recovery (MTTR). Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks. Execute production network changes, maintenance windows, and capacity expansions with minimal customer impact. Manage the hardware lifecycle, including switch and optics replacements, RMA coordination, software upgrades, and preventive maintenance. Support new A

About the Team The Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses. The team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to build the integrity systems that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse. In this foundational role, you will design infrastructure that detects and prevents harmful, deceptive, fraudulent, or policy-violating ads and advertiser behavior at scale. This role is well suited to an engineer who has built large-scale systems in ads integrity, trust and safety, anti-abuse, fraud, security, risk, or a related domain—and who wants to apply that experience in an ambiguous 0→1 environment. You will work across risk signals, detection and enforcement platforms, review tooling, adversarial resilience, advertiser controls, and integrity measurement. We are hiring engineers who can independently own complex systems, make sound technical tradeoffs, and help define what should be built. You will collaborate with Ads Delivery, Ads ML, Product, Research, Safety, Policy, Privacy, Legal, Security, and operations teams to create a high-integrity ads ecosystem from first principles. This role is based in San Francisco. We offer relocation assistance t

About the Role OpenAI’s brands are trusted by hundreds of millions of users around the world. As awareness and adoption of OpenAI’s products continue to grow, so does the volume and sophistication of brand abuse, including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement. We are seeking an experienced Brand Protection Manager to build and operate OpenAI’s global brand protection program. This role will lead efforts to identify, prioritize, and address misuse of OpenAI’s brands across websites, social media platforms, app stores, marketplaces, advertising networks, and other online ecosystems. The ideal candidate combines strong operational execution, investigative instincts, and program management skills. They are comfortable working across Legal, Marketing, Comms, Security, Trust & Safety, and external partners to address emerging threats and develop scalable enforcement programs. This role will lead OpenAI’s Brand Protection & Operations function and help ensure that OpenAI’s brands remain trusted, protected, and resilient as the company continues to grow globally. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and operate OpenAI’s global brand protection program. Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems. Develop and manage programs to protect OpenAI products, services, and associated brands. Coordinate investigations and enforcement efforts across online and offline channels. Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats. Develop enforcement playbooks, prioritization frameworks, and escalation processes. Manage relationships with brand protection vendors, mon

About the Role As Enterprise Sales Manager, Banking, you will build and lead a team of Account Directors focused on driving strategic growth across the world’s largest banking institutions. You’ll be a hands-on front-line leader responsible for helping your team navigate complex enterprise sales cycles, deepen executive relationships, and drive adoption of OpenAI’s platform across highly regulated banking environments. This role will shape how OpenAI partners with global banks as they rethink productivity, operations, customer engagement, risk management, and software development through AI. You will help define the GTM strategy, operating model, and industry playbook for one of OpenAI’s most strategic verticals. Key Responsibilities Recruit, develop, and lead a high-performing team of Account Directors focused on large enterprise banking institutions across North America. Create a strong coaching culture with frequent deal reviews, account strategy sessions, ride-alongs, and structured 1:1s that elevate team performance. Define and refine the GTM strategy for banking, including account prioritization, executive engagement strategy, and territory planning. Drive disciplined pipeline generation, forecasting accuracy, and operational rigor across a complex enterprise sales motion. Guide teams through highly consultative, multi-stakeholder opportunities involving technology, security, compliance, legal, and procurement stakeholders. Help customers translate AI and API capabilities into measurable business outcomes across banking use cases such as employee productivity, customer operations, risk and compliance, software engineering, knowledge management, and workflow automation. Lead teams selling into highly regulated environments with a deep understanding of banking-specific risk, governance, and data security considerations. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to help customers successfully deploy AI a

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for an experienced, hands-on support leader to build and run the support and escalation motion for GPT-Rosalind and OpenAI’s life sciences customers. This is both a builder role and a frontline support role. You will work directly with customers, own complex cases, diagnose technical and operational issues, and coordinate cross-functional teams through resolution. You will also create the intake paths, playbooks, knowledge, tooling, and operating mechanisms needed to support life sciences workflows across ChatGPT, Codex, and the OpenAI API. You’ll partner closely with Account Directors, Product, Engineering and Forward Deployed Engineering, Security, Legal, and bioscience subject-matter experts. You will help customers receive coordinated, accurate answers while maintaining clear boundaries between technical support, scientific consultation, product feedback, and roadmap commitments. This role is an opportunity to define how OpenAI supports scientists and life sciences organizations as they adopt increasingly capable AI systems. In this role, you will: Work directly with Rosalind and life sciences customers, taking ownership of complex technical and operational support cases from intake through resolution. Serve as a critical escalation point and final line of defense for complex technical issues, partner

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises legal professionals from diverse fields, including technology, privacy, IP, corporate, cybersecurity, employment, tax, regulatory, and litigation. About the Role We’re growing our world-class Legal team and seek an experienced counsel to lead our global hardware IP portfolio initiatives, including patent, trademark and other intellectual property matters related to our business. This role is highly cross-functional across OpenAI, including work across our Legal, Communications, Global Affairs, Product, Research and Executive teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own global hardware IP initiatives, including setting and executing on the strategic direction and management of our hardware IP portfolio. Create scalable processes internally and externally with outside counsel to build, maintain and protect our hardware IP portfolio. Developing and maintaining internal hardware IP policies and programs. Engaging externally on hardware IP policy issues. Advising on strategic hardware IP deals. Advising on hardware IP issues, ranging from patent, trademark, trade secret to open source. Developing and building internal AI expertise, processes and tools to facilitate legal team work. Experience advising on complex technology transactions and inbound technology licensing. You might thrive in this role if you: Have at least 10+ years of combined hardware IP experience at innovative technology companies and law firms. Have a JD and license or qualification to practice in CA. Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being con

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while prioritizing safety, responsible deployment, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences. About the Role We are seeking an experienced APAC Developer Marketing Lead to build OpenAI's regional strategy for developer audiences across Asia-Pacific. This is a senior role for a marketer who understands technical audiences, can translate global developer priorities into regionally effective programs, and knows how to earn builder trust through useful education, credible storytelling, strong launches, and high-quality ecosystem activation. The role will prioritize developers while supporting startup marketing where builder and founder ecosystems naturally overlap. That includes technical founders, startup builders, founder-developer communities, startup ecosystem moments, and programs that help high-potential startups discover and build on OpenAI. The ideal candidate brings strong developer marketing experience, regional judgment, and the ability to partner closely with Developer Relations, Product Marketing, Product, Growth, Startups, Partnerships, Content, Events, and regional marketing teams. Key Responsibilities Lead APAC developer marketing strategy across priority markets, audiences, channels, and product moments. Build programs that improve developer awareness, education, product understanding, adoption, and advocacy. Translate global developer launches and narratives into regionally resonant activation plans. Partner with Developer Relations and technical stakeholders to ensure programs are credible, useful, and grounded in builder needs. Develop repeatable regional plays across content, technical education, developer events, hackathons, builder workshops, community moments, ecosystem partnerships, and bui

About the Team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a technically proficient, business-minded AI Deployment Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Solutions Architecture Lead. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. Provide proactive guidance to maximize business impact and accelerate application development. Experiment and prototype alongside customers, demonstrating practical use cases. Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. Synthesize and deliver valuable feedback to the Product and Research

About the Team OpenAI, in close collaboration with our capital partners, is building the world's most advanced AI infrastructure ecosystem. The Scaling Analytics team serves as the data backbone for this effort, enabling leaders and operators to make informed decisions across infrastructure deployment, hardware operations, supply chain, capacity planning, and site execution. As OpenAI’s Industrial Compute expands across an increasing number of global data center campuses, the complexity of managing infrastructure capacity, hardware health, supply flows, and operational performance continues to grow. Scaling Analytics develops the data models, pipelines, metrics, and reporting systems that transform fragmented operational data into actionable insights, helping OpenAI operate infrastructure at unprecedented scale. About the Role We are seeking a Data Engineer to help build and scale the analytical foundations that power OpenAI's infrastructure organization. This individual will partner closely with Hardware Operations, Capacity Planning, Supply Chain, Infrastructure Delivery, Finance, and Engineering teams to create reliable data products that support critical operational and strategic decisions. Today, much of the team's expertise is concentrated within several highly specialized domains including hardware health, GPU attribution, and supply analytics. As Stargate grows and new sites come online, the demand for analytics support continues to expand across both existing and emerging problem spaces. This role will increase the team's ability to move quickly, reduce operational bottlenecks, and provide additional depth across critical infrastructure analytics functions. The ideal candidate combines strong data engineering fundamentals with an ability to navigate ambiguous operational environments, translating complex infrastructure problems into scalable data solutions that improve visibility, decision-making, and execution. Key Responsibilities Design, build, and maint

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and clients. As an Account Director focused on Professional Services, you will partner with leading global consulting firms, systems integrators, IT services providers, and business process outsourcing organizations to help them transform how they deliver services, increase workforce productivity, accelerate software development, and build AI-powered offerings for their clients. This role is a mixture of technical understanding, executive engagement, strategic partnership, and value-driven selling. You'll work closely with customer executives to identify high-impact AI opportunities across consulting, delivery, engineering, operations, and managed services while collaborating internally with researchers, engineers, and solution strategists to bring these capabilities to market. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure, helping some of the world's largest professional services organizations reimagine how work is delivered with AI. This role is based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidat

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Life Sciences, you will own executive-level relationships with leading life sciences organizations, including global pharmaceutical manufacturers, medical device companies, and contract research organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to transform R&D productivity, automate documentation, enhance regulatory workflows, and personalize patient and provider engagement. This role blends scientific literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in London. In this role, you’ll: Manage a focused portfolio of large pharmaceutical and life sciences accounts, developing long-term strategic account plans Lead complex, multi-stakeholder sales cycles spanning R&D, medical, regulatory, and commercial functions Partner with solutions and research engineering to design pilots that demonstrate measurable business and scientific impact Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments Own a revenue and consumption target; manage forecasts and pipeline reporting Monitor

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

About the Team The Corporate Security team is responsible for safeguarding all OpenAI employees and executives. Our mission is to create a secure, resilient environment that allows our teams to focus on their work without risk or disruption. We manage physical security operations across offices, events, and global initiatives, partnering closely with internal teams and external agencies to stay ahead of emerging threats. About the Role As a Corporate Security Manager , based in our San Francisco office, you will lead day-to-day security operations while supporting the development of global physical security strategies, policies, and procedures. You will work cross-functionally to maintain a strong and adaptive security posture, manage vendor security teams, and serve as a key liaison with law enforcement and security partners. This position requires hands-on experience in corporate security operations. This role typically involves 4–5 days in the office each week . In this role, you will: Office Security: Develop, implement, and manage physical security measures, including policies, systems, and vendor relationships, to protect employees and visitors in the San Francisco offices. International Offices: Support the International Director to safeguard OpenAI’s global footprint by assisting with security policy writing, consistent with US and main office policy and procedures, including ongoing mitigation strategies. Events: Support local events when needed and work with the resilience team on updating policy and procedures that involve the GSOC’s support. Partnerships & Stakeholder Engagement: Establish and strengthen relationships with local law enforcement agencies, peer security organizations, and other external partners to stay current on emerging risks. Policy Development & Compliance: Be the primary point of contact for the Corporate Security Operations team for global policy and procedures. Support and contribute to all the Corp Sec pillars as needed, f