Global Operations Data And Ai Director in Dublin

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role The Support Manager will be responsible for building and leading a team of technical and general support specialists in the EMEA region. You will report into the Head of Support, AMER & EMEA and collaborate closely with the CX regional Support Leads to ensure cohesive operations across EMEA. This role will support the growth of CX within EMEA, including leading cross-functional projects to improve agent and customer experience. The successful candidate should have experience leading with data and experience managing high performing Enterprise, technical and non-technical teams of various levels. What You'll Achieve Manage technical and non-technical resources in EMEA, and ensure KPI attainment within both technical, billing, and general support specialists Collaborate closely with the Support Leads across the globe and User Operations leadership to ensure cohesive support operations across Notion’s global CX organization Maintain excellent relationships with the Go-To-Market leadership team in region and ship process improvement to drive cross-functional collaboration and customer revenue outcomes Understand and im

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We are seeking a highly skilled AI Software Engineer to participate in the development of enterprise-grade AI and Generative AI solutions. This role blends deep software engineering expertise with cutting-edge AI/Generative/Agentic capabilities, focusing on building scalable, secure, and high-performance systems that leverage LLMs, agentic workflows, and retrieval-augmented generation (RAG). You will collaborate across engineering, data science, and product teams to deliver innovative solutions that transform business operations and customer experiences. If you thrive in fast-paced environments, are passionate about AI, and have a track record of delivering impactful software, we want to hear from you.

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Tax team is a vital part of OpenAI, ensuring compliance with tax laws and regulations while optimizing the company's tax position. We work closely with various departments to provide tax insights and strategies that support the company's growth and financial objectives. About the Role We're hiring a Senior Manager, International Indirect Tax Compliance to own and continuously improve our end-to-end international indirect tax compliance process. This role will be responsible for driving timely, accurate compliance; maintaining audit readiness; and building scalable processes that improve visibility, control, and efficiency across the Tax function. You will oversee obligations across VAT, GST, DST, and other indirect tax regimes as OpenAI continues to expand globally. You will partner closely with colleagues across Finance and external service providers to ensure that tax compliance is well-controlled, well-documented, and supported by reliable data and processes. The ideal candidate brings deep international indirect tax compliance experience, strong judgment, and a genuine passion for leveraging technology to streamline and improve compliance operations. A strong interest in automation, analytics, and process improvement will be important for success in this role. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions. Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Senior Finance Data Scientist, Existing Business , you will be the architect of the systems that predict Fin's revenue future. You will move beyond static reporting to build production-grade forecasting models that translate complex customer behaviors into financial signals. You will work on high-impact, open-ended problems, such as predicting expansion propensity and modeling long-term customer LTV. This role requires a hybrid of financial intuition and technical rigor: the ability to navigate raw data warehouses and the strategic mindset to explain the "why" behind the numbers to our leadership team. The Impact You Will Have Own and Evolve the Revenue Engine: Build and maintain predictive models for usage-based revenue, renewals, and expansion that outperform traditional linear forecasts. Unlock Predictive Insights: Develop propensity models to identify expansion opportunities and churn risks before they materialize in the ledger. Architect Finance Data: Des

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sales xDR Operations Team (Sales Development Operations) strives to be the brain and the spine of the Global xDR org at Okta.Your primary responsibility will be to drive operational excellence for the EMEA xDR organization and report to the Sr. Manager of AMER/Global xDR Strategy & Operations. You will equip EMEA SDRs and BDRs — including teams operating across country-specific and multilingual GTM motions — with the data insights, tools, processes, and strategies needed to meet ambitious Pipeline Generation targets. The Manager, xDR Sales Strategy & Operations Opportunity As the Manager, xDR Sales Strategy & Operations for EMEA, you will be the operational backbone of the EMEA xDR team. You will partner closely with EMEA xDR Leadership to ensure the organization has the structures, insights, and processes it needs to hit its "Stage 2 Opportunity" and Pipeline Generation quotas. You will collaborate with your AMER and APJ xDR Operations counterparts and Marketing Operations to align on global KPIs, while tailoring execution for the unique dynamics of the EMEA market. What You'll Be Doing... Business Partnership Act as a trusted advisor to EMEA xDR Leadership & Managers, providing strategic guidance and operational support. Establish and maintain the operational rhythm of the AMER/EMEA xDR business, including weekly pipeline reviews, monthly performance check-ins, and quarterly business reviews. Support the implementation of broade

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Strategy and Analytics maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer-term, high-effort, high-value strategic priorities. We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution. What you'll do In this role, you'll be the go-to expert for your business area. You'll be hands-on and responsible for delivering critical insights, ensuring data-driven decision-making is at the core of what we do. You'll also partner with leadership to drive business strategy, planning, goal-setting, and performance tracking. You'll also scope and lead business-critical projects and execute on strategic initiatives. Responsibilities Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses using SQL and other analytical tools and languages, identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strat

The observability market is shifting from surfacing data to delivering answers. MongoDB is looking for a Staff Product Manager to lead that shift for database users, owning the strategy that takes customers from raw telemetry to AI-powered diagnostics and autonomous remediation, so developers can focus on building great applications instead of managing infrastructure. You will define how MongoDB turns raw telemetry into actionable intelligence, set the vision for AI-powered root cause analysis and proactive recommendations, and shape what best-in-class database observability looks like at global scale. The ideal candidate has experience shipping products that deal with data at scale, can engage deeply with senior engineering on technical architecture, and knows how to balance long-term platform investment against near-term customer value. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you'll do Define the vision, strategy, and multi-year roadmap for MongoDB observability, balancing the needs of developers, ops teams, enterprise customers, and internal engineering teams Help shape the next generation of AI-powered and agentic observability, including intelligent anomaly detection, automated root cause analysis, and proactive recommendations that help customers resolve issues before they escalate Own product strategy for experiences that span database health, performance diagnostics, alerting, log analysis, and data visualization, creating a coherent observability journey rather than a collection of disconnected tools Identify high-impact opportunities across the observability stack, from how customers monitor and understand their deployments to how MongoDB can reduce the operational burden of managing a database fleet at scale Lead customer discovery with developers, DBAs, and enterprise teams; turn qualitative and quantitative insights into clear product decisions that reduce time spent managing the database and incr

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to grow the GDP of the internet, and we won't stop until we've made it easy for any business anywhere to participate in the digital economy. About the role Governments around the world are fundamentally changing how businesses report and exchange transactions. Continuous Transaction Controls (CTC) and e-invoicing mandates — now active or imminent in France, Germany, Spain, Poland, and across Latin America — require businesses to transmit structured invoice data through certified government networks in real time. For Stripe's global user base, compliant e-invoicing is rapidly becoming a prerequisite for conducting commerce, not a nice-to-have. We're building the e-invoicing infrastructure that makes this invisible for Stripe users. That means embedding compliant invoice generation, validation, and transmission directly into Stripe Billing and Invoicing — abstracting the full complexity of regional mandates and network certification behind a seamless product experience. This is a high-impact, greenfield role. You'll own Stripe's e-invoicing product end-to-end: setting the strategy, driving execution, and making Stripe the go-to solution for businesses navigating the global shift to real-time invoicing compliance. You'll work at the intersection of product, engineering, partnerships, and go-to-market — and you'll be laying the foundation for a capability that will matter to every Stripe user operating in a mandated market. What you'll do Own the e-invoicing product vision and roadmap, translating complex and evolving regulatory requirements into a coherent multi-year strategy Drive Stripe's expansion across mandated global markets (France, Germany, Spain, Poland) and into Latin America, sequencin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Internal System Org is at the core of Stripe to empower business-critical financial domains including Finance and Strategy, Accounting, Tax, Treasury, Product Experience, and GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. We enable and empower Finance and Strategy, GTM, Accounting, and Product teams to achieve business goals through dataset development, data analytics support, dashboards, AI, and operational efficiency enhancements. What you'll do You're passionate about solving business problems and making a direct impact on the business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g., AI). We're looking for someone with strong communication skills and advanced SQL and analytics abilities. A background in Accounting or Finance, or prior AI experience, is a strong plus, though these can also be developed on the job. Responsibilities Perform data analysis, identify trends, conduct research, and build visualizations to deliver objective, critical insights that fulfill team stakeholders' business needs Work closely with cross-functional teams, including Finance and Strategy, Accounting, Product, Tax, User Billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth Work closely with Engineering and Product teams to help define product solutions Leverage AI tools to improve

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and a

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday) You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues,