Global Operations Data And Ai Director Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion. This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership. You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query. Responsibilities Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes and translate the findings into decisions the CS org acts on. Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Specialist on the Proactive Moderation Operations team, you will carry out the day-to-day work of our proactive human moderation efforts. You will own multiple moderation cases at a time, taking each from ticket creation through moderation, QA, and golden labeling. You will build deep expertise in our proactive moderation tooling and processes, apply rapid and accurate labels to user-generated content, and help interpret grey-area policies and detect and moderate new abuse trends. Acting as an expert judge on every case you handle, you will weigh tradeoffs between false positive rates, speed, and urgency, and surface bugs, feature limitations, and feature requests that help improve overall operations. You will report to the Lead, Proactive Moderation Operations. The role is based out of our Gurugram, India office and follows a rotational on-call work schedule. You Will: Manage multiple moderation cases at once and own each one end to end, including creating moderation tickets, moderating those tickets, conducting QA, golden labeling, reporting on the latest trends and data, and more Shift fluidly between different policy violation areas as priorities and abuse trends change Stay curren

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is embarking on a major 3-year Transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to: Enable cost-effective transformation and operational efficiency Accelerate adoption of AI, data, and digital platforms Ensure consistent delivery of value and benefits across all agencies and markets Minimise disruption and maximise engagement during large-scale change As part of Technology Operations portfolio, you will be defining, leading and supporting one of our strategic and business impacting initiatives. We are looking for an experienced and dedicated Senior Project Manager to ensure that these initiatives are mobilised with clear scope, governance, plans and accountabilities. Delivery milestones, risks, dependencies, and decisions are managed transparently. Senior stakeholders have confidence in delivery progress and issue resolution. And that business readiness, adoption and benefits realisation are actively supported.The Senior Project Manager is responsible for leading complex technology projects that deliver strategic

Graviton Research Capital is one of the largest quantitative trading firms in APAC, with a strong footprint across 40+ global exchanges and a rapidly growing presence across multiple geographies. We are a bootstrapped firm with a long-term vision, focused on building high-performance teams that operate at scale in some of the world’s most competitive markets. Since our inception, we have built a team of exceptional researchers, portfolio managers, and technologists. We are seeking an Operations Analyst ( middle office ) for our team in Singapore. What You Will Do: Oversee daily trade bookings, position and P&L reconciliations, settlement challenges, and corporate action events Ensure accurate and timely delivery of reports on trades, positions, cash holdings, costs, and P&L attribution Manage all operational aspects throughout the trade lifecycle, from initiation to settlement Liase with counterparties, custodians, and prime brokers to on-board new businesses and address daily issues Identify and drive process improvement initiatives, focusing on increasing operational efficiency and scalability. Design and implement automated solutions that streamline workflows using best practices in data management and automation. What You Need to Succeed: 2 to 5 years of Middle Office/Operations experience, preferably from a buy-side environment (Hedge funds, Prop Trading) or Prime brokerage Solid product knowledge in listed equities (a must), ETFs, derivatives, and FX Familiarity with Asian securities markets and their respective regulations is preferred Proficient in Excel, with practical experience in VBA, SQL, and Python Demonstrated experience in process improvements and designing automated solutions, ideally within a trading environment Excellent problem-solving skills with a proactive approach to identifying and addressing areas for improvement Why Join Graviton? Work in a high-performance, data-driven trading environmen

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Business Operations (BizOps) Associate, you will be the ultimate data expert and thrive on solving analytical problems, driving operational insights, and communicating solutions directly to the senior team. You'll help define and drive strategic, operational and organizational optimizations across the company. The BizOps team works on important operational projects including user growth, user engagement and monetization, strategic partnerships, and the Roblox developer community. The team will work with a broad array of departments including Product, Business Development, Engineering, Marketing, People, FP&A and Developer Relations. Experience in an analytical role (i.e., investment banking, management consulting, corporate development) and an understanding of finance and the public markets is preferred. A willingness to be mentored and learn aspects of the business will be essential for success in the role, as will be the ability to exhibit autonomy in your analysis and mastery of the material. You will report into our Senior Manager, Business Operations. This full-time, hybrid position is located at our headquarters in San Mateo, California. You Will: Become an expert on Roblox's

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team You will lead the evolution of our global recruiting operations function. In this role, you will partner closely with Talent Acquisition, People, Finance, and cross-functional stakeholders to improve hiring efficiency, elevate decision-making, and enhance the experience for candidates, interviewers, and hiring managers. Role: This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. If you view recruiting as a system of interconnected workflows and are excited about improving how teams hire through data, insights, and operational rigor, this role is for you. Recruiting Operations & Process Excellence Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed Design and implement a recruiting coordination process that's scalable and efficient Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency Establish clear operating rhythms, SLAs, and performance standards across recruiting teams Lead change management efforts to roll out new processes and ensure adoption across regions and functions Enablement & Hiring Excellence Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. This Program Manager sits within the PMO + Data team and owns the design, execution, and continuous improvement of Snowflake's Authorized Training Partner (ATP) program. You will build and scale a certified partner and instructor network that extends Snowflake's educational reach into markets and segments the core team cannot serve directly — while protecting brand integrity and learner experience at every touchpoint. You are the DRI for training partner program success metrics. You'll design the operating model, set quality standards, and continuously optimize how the program runs. The first 6 months will include a heavier focus on learning the team's operations and designing workflow improvements; afterward, the role shifts more toward partner program ownership and strategic growth. Key Responsibilities Partner Program Design & Ownership Own execution and continuous improvement of the Authorized Training Partner (ATP) program: manage partner onboarding, certification, quality standards, and performance management within e

A bout the Team Our sales and success teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. We are looking for a Manager level in Sales Strategy and Operations to 1. Develop strategic plans in retaining and growing partnerships at scale, 2. Leverage data tools (e.g. SQL) to help enhance sales productivity in targeting and closing the most valuable partnerships. You'll work among our sales, partner management, operations, product, and analytics teams to build the merchant foundation About the Role Within this job posting, we’re hiring for roles on the following team(s): Long-Tail: We are looking for a Sales Strategy Manager to build and execute the Long-Tail Emerging Bets strategy for our Global Sales Vendor organization. You will work closely with internal stakeholders (Sales, Sales S&O, Finance, and more!) to retain and grow Merchants at scale. You will report into the Manager of Revenue Strategy and Operations in our Merchant organization. You’re excited about this role because you’ll… Contribute to post-sales strategy for our top company priorities. This team sits at the nexus of both scaled initiatives and innovative bets at DoorDash focused on catapulting our restaurant partners’ growth. This role will help to develop a strategic vision for SMB Emerging Bets sales strategy, aligning it with DoorDash's overarching business goals. Drive operational excellence in reporting cadences, rigorous pipeline tracking, and sales productivity – leading end-to-end ideation to execution through data-driven insights. Partner with our cross-functional teams to expand and elevate our offering. To retain, optimize, and grow SMBs, this role

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences. The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence. This is a hybrid role, based in San Francisco Bay Area (preferred) or New York City three days a week. About the Role Business Marketing moves quickly, and this role sits close to the work. We’re looking for an analytical, highly collaborative Business Operations Manager who can turn a complex marketing budget into better day-to-day decisions. You will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. This role is not for someone who prefers back-office operations. You will be embedded in the business, understand what teams are trying to achieve, and help them move faster with confidence. You will run the operating rhythm for budget administration across a global, highly matrixed team: maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks; reconciling inputs across different marketing functions, regions, and shared services; and surfacing tradeoffs for leadership and Strategic Finance. You will also partner with Data Science to better connect spend to outcomes, lead useful ad hoc analysis, and build AI-enabled tools and workflows that take the friction out of budget management and make th

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our Fraud, Losses, and Financial Crime Data Science team builds the models and data products that protect Stripe and its users from fraud, account takeover, and financial crime. We own the full fraud and loss modeling stack - from account takeover detection and card fraud classification to merchant-level loss estimation, unsupervised anomaly detection, and financial crime risk modeling. We partner with Fraud Engineering, Financial Crimes Engineering, and Risk Operations to bring these systems into production and ensure they have measurable impact on Stripe's financial integrity and user trust. What you'll do We're looking for a Data Scientist to join the Fraud Data Science team. In this role, you'll build and improve the models that power Stripe's fraud detection and loss management systems. You'll work closely with Fraud Engineering and Risk Operations to move models from research to production, and you'll use data to surface insights that shape fraud strategy across the business. Data scientists on this team apply supervised and unsupervised machine learning, statistical mod

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spa