Global Operations Data And Ai Director Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're experts in data, working to make it cost-effective, understandable, and trustworthy. We build pipelines processing billions of events a day and are stewards of canonical data warehouses and datasets delivering products for Stripe Users while embedding with teams to build their data products. We're experts in using the Stripe Data Platform and to scale we lead the data culture and data education to enable product teams to own their data. We invest in AI Data Ops to scale incident handling and serve as an escalation path for data incidents to minimize their impact. The Data Engineering Solutions team works closely with product teams delivering trustworthy data, backend code, and innovative AI tools, platforms, and services for data. What you'll do We're looking for a person who drives the Data Engineering Solutions Team in solving high-impact, cutting-edge data problems. The ideal candidate is someone who has built data pipelines for large-scale volume, is deeply knowledgeable of Data Engineering tools including Airflow, Spark, Kafka, and Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. • Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success • Partner with our recruiting team to attract and hire top talent. • Deliver cutting-edg

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams. What Makes This Role Compelling You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves. Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion. Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once. Your judgment prevents incidents.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Trust is central to Stripe’s mission to grow the GDP of the internet and the Risk team advances that mission by building products and infrastructure that Stripe businesses, Stripe product teams, and Stripe’s network of regulators and financial partners rely on. From helping businesses onboard to Stripe to managing regulatory compliance at scale, Risk is at the center of what makes Stripe run. The Technical Program Manager team is responsible for delivering the cross-Stripe programs that help businesses grow on Stripe, enable products to launch safely at scale, and Stripe to maintain its position as the most trusted network in the financial ecosystem. What you’ll do You will lead a team of TPMs and PGMs to deliver on Stripe’s most complex, cross-cutting, and critical programs. As a manager, you will support your team in leading programs that advance Stripe and Risk’s mission. You’ll hire, coach, and grow a team of excellent TPMs that support Stripe’s growing needs and the individuals’ careers. You will also act as a TPM yourself on the most complex initiatives that uniquely need your hands-on leadership. Responsibilities Build, lead and manage high-performing teams, managers, and individuals, across multiple locations, including providing performance reviews, continual feedback, and career growth. Define and deliver on long-term vision and multi-year strategy for company-wide programs collaborating with product management and engineering lead

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Issuing team owns the Stripe card issuing product end to end from the APIs and backend services that power spend cards, debit cards, and charge cards, to the dashboard and embedded components that businesses use to manage their card programs. We build the infrastructure and interfaces that let platforms and businesses instantly create, distribute, and control payment cards at scale, and we're responsible for the full cardholder lifecycle across commercial and consumer issuing. We're at an inflection point. Issuing is expanding into new geographies, new card categories (stablecoin, healthcare, consumer credit), and deeper partnerships with major platforms. This is a high-impact, high-visibility role at the intersection of financial infrastructure, developer-facing APIs, and end-user product experience, and it requires someone who can lead technically across a complex, fast-moving domain. What you'll do Define and drive the technical strategy for Issuing, including multi-year architecture decisions across backend services, APIs, and user-facing surfaces. Own end-to-end technical solutions for critical systems, authorization flows, spending controls, cardholder management, and card program configuration, ensuring they are reliable, scalable, and operationally sound. Identify and lead infrastructure investments that unlock new issuing models, including geographic expansion, new card program types, and platform-level extensibility

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company, and the Treasury Finance team is key to building the Global Payments and Treasury Network (GPTN). We collaborate closely with product, engineering, sales, and finance teams to create innovative solutions that enhance Stripe's financial capabilities. As part of Treasury Finance's AI and Quantitative Analytics team, you'll work at the intersection of finance, artificial intelligence, quantitative reasoning, and product development, building autonomous agents and intelligent solutions that enhance treasury capabilities and enable us to better serve and scale with the global economy. What you’ll do Within Treasury Finance AI and Quantitative Analytics, you'll leverage your finance, artificial intelligence (AI), and technical expertise to build intelligent solutions that enhance Stripe's treasury capabilities. You'll develop AI-powered tools and quantitative models, autonomous agents, and analytics that automate complex workflows and provide actionable insights. Working at the intersection of artificial intelligence, finance, and product development, you'll collaborate with engineering and finance teams to deploy cutting-edge AI applications that scale with Stripe's growth and support our mission of increasing the GDP of the internet. Responsibilities Apply your treasury and finance domain expertise to identify high-impact opportunities where AI can be integrated with quantitative tools to solve comp

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Datalake team builds and maintains Stripe's foundational data access and governance infrastructure — the paved path for safe, fast, and compliant access to Stripe's critical big data assets. We serve developers, data engineers, analysts, ML and AI teams, security teams, and business users across the company. The team is in the middle of a significant architectural transition as Stripe grows. We are making Stripe's data lake a first-class citizen of the modern data ecosystem to support our growing scale and diverse workloads. What Makes This Role Compelling Foundational infrastructure with broad reach: The Datalake team's systems sit in the critical path of nearly every data workload at Stripe. Decisions affect petabytes of data, hundreds of production pipelines, and every engineering team that builds on Stripe's data lake. Active, high-stakes architectural transformation: The team is executing a multi-year migration to modern, OSS-aligned solutions — a technically deep project with real architectural choices at each step, including API design, compute engine integration, authorization model, and per-table credential vending. Active, high-stakes, OSS-aligned architectural transformation: You will lead a multi-year migration to modern, open-source solutions like the Apache Iceberg REST Catalog. This is a technically deep project involving critical architectural choices at each step, from API design and compute engine integration

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business. Responsibilities Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains. Define and produce high-quality written proposals, communications, and documentation. Execute on technical programs that require deep systems and engineering-l

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. What you’ll do As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. Responsibilities Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications Communicate clearly and crisply with leadership stakeholders and drive alignment acr

Who we are About the team Link is a digital wallet designed for effortless and secure online payments and digital transactions. With Link, consumers enjoy convenience and peace of mind—it works on any device or browser, is backed by the highest security mechanisms, offers purchase protections on eligible items, and ensures seamless and quick payments. Across the Link Engineering org, we focus on building delightful payment experiences and allowing our global consumer base to pay with their preferred payment methods. Our team's work spans the entire stack from front-end experiences, to infrastructure that supports low-latency transactions, to intelligent systems that help protect consumers and merchants from bad actors. Team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you'll do We're looking for engineers who want to make an impact on payments at a global scale. You'll play a key role in expanding our product suite and the infrastructure that supports it. Our team collaborates with many cross-functional teams and many other teams across Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Build and design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these r

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower Stripe’s financial and regulatory risk at scale, while retaining a best in class user experience. We build user-facing products, and backend platforms to ensure Stripe’s users are compliant with regulatory and financial partner requirements. We protect Stripe’s brand while also protecting the company from financial losses that can put Stripe’s business at risk. The Risk TPM team is crucial to driving programs to address these challenges. What you’ll do As a Technical Program Manager in the Risk and Compliance space, you will play a key role across engineering, product, and strategy to drive programs that span across the Risk organization and Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities Execute on technical programs that require deep systems and engineering knowledge. Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion. Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. Make substantial improvements to how the teams you work with communi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives. Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration). Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations. These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch. What you'll do We're seeking a product-focused Technical Program Manager to drive the Extensibility program a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of the Stripe public mission. The Presence pillar creates industry-leading designs for Stripe front door surfaces, educating customers about the power of our platform, sharing ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. While the team's mission anchors to web surfaces, this role lives deeper in the stack. You'll be the engine behind the experiences rather than the pixel-level presentation—APIs, data pipelines, model orchestration, and service reliability that make LLM-driven user experiences possible at scale. What you'll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a full stack engineer, you'll architect a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Data Quality and Governance owns the infrastructure that makes Stripe's data trustworthy and findable - the Data Catalog, the Knowledge Graph Service, dataset tiering and governance standards, lineage tracking, and the quality scoring system (DQPD) that every engineering team reports against. They're the team that defines what "good data" means at Stripe and then builds the enforcement and measurement tools to drive adoption across the company. What you’ll do Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Build and operate large-scale data discovery, metadata, or catalog platform Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuo