Global Operations Data And Ai Director Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure. The Developer Platform organization is looking for a Software Engineering Manager to join our group in India. This organization develops and maintains the internal developer platform, security, compliance and audit reporting and all processes and controls that enable New Relic’s fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering teams to implement critical projects to support our business. Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you. What you’ll do Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives. Drive and contribute to our culture of operational and business efficiency:

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you ready to step into a pivotal leadership role where your engineering depth directly shapes the future of our core platform? As our new Engineering Manager, you will lead a talented, distributed team across US and EU time zones, acting as the critical manager bridging regional collaboration. Our Cloud Foundation team is the backbone of the New Relic platform. In this role, you won't just manage tasks; you will mentor and empower engineers, transitioning our operational framework from a reactive state to a culture of proactive ownership and engineering excellence. You will oversee critical global initiatives, including major regional expansions into FedRAMP High / IL4, India, and Australia. If you thrive on solving complex multi-cloud challenges at an exabyte scale while helping engineers grow in their careers, this is your opportunity to make a lasting impact. What you'll do Empower & Mentor: Lead and nurture a high-performing engineering team across the US and EU, facilitating career development, performance growth, and a collaborative team culture. Drive Strategic Ownership: Champion a shift from reactive delivery to proactive technical ownership, establishing best practices for platform reliability and cross-regional alignment. Lead Regional Expansions: Architect and execute key global infrastructure expansions across complex environments (including FedRAMP High / IL4, India, and Australia). Architect for Extreme Scale: Guide decisions around micr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning and building connections. Snowflake’s values are key to our approach and success in delivering world-class Support. Putting customers first, acting with integrity, owning initiative and accountability and getting it done are Snowflake core values and are reflected in everything we do. Snowflake’s Support team is expanding! We are looking for a Manager to lead our Escalation Management Team. As a Manager of Escalation Management, you will help our customers achieve their business goals by providing outstanding service and support to our most critical customers in their most important time of need. You possess an excellent track record of leading high-performance teams in multiple aspects, extensive experience in the areas of Technical Support and Support Escalations, and the proper skills to create operational, tactical and strategic goals for the Escalations organization. You have broad experience creating detailed proactive and reactive business models, analyses and processes all of which have fuele

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to grow the GDP of the internet, and we won't stop until we've made it easy for any business anywhere to participate in the digital economy. About the role Governments around the world are fundamentally changing how businesses report and exchange transactions. Continuous Transaction Controls (CTC) and e-invoicing mandates — now active or imminent in France, Germany, Spain, Poland, and across Latin America — require businesses to transmit structured invoice data through certified government networks in real time. For Stripe's global user base, compliant e-invoicing is rapidly becoming a prerequisite for conducting commerce, not a nice-to-have. We're building the e-invoicing infrastructure that makes this invisible for Stripe users. That means embedding compliant invoice generation, validation, and transmission directly into Stripe Billing and Invoicing — abstracting the full complexity of regional mandates and network certification behind a seamless product experience. This is a high-impact, greenfield role. You'll own Stripe's e-invoicing product end-to-end: setting the strategy, driving execution, and making Stripe the go-to solution for businesses navigating the global shift to real-time invoicing compliance. You'll work at the intersection of product, engineering, partnerships, and go-to-market — and you'll be laying the foundation for a capability that will matter to every Stripe user operating in a mandated market. What you'll do Own the e-invoicing product vision and roadmap, translating complex and evolving regulatory requirements into a coherent multi-year strategy Drive Stripe's expansion across mandated global markets (France, Germany, Spain, Poland) and into Latin America, sequencin

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach users with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning users reach value and build durable habits. In this role, you will: Partner with product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey stra

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. You will: Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL using state-of-the-art ML Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the modern

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. What you'll do Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL using state-of-the-art ML Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the m

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are a global team of innovators shaping the future of observability. Our intelligent platform gives customers real-time insight into complex systems so they can innovate faster and operate reliably in an AI-first world. If you’re excited by high-throughput distributed systems and want to contribute to one of the largest and fastest-growing observability platforms, we’d love to hear from you. Join a backend engineering team focused on building and operating JVM-based services that ingest, process, and serve massive volumes of telemetry data. You’ll work on high-scale, low-latency systems that power mission-critical observability features used by engineers worldwide. What you'll do Design, build, and operate JVM-based microservices (primarily Java and Kotlin) with a focus on performance, scalability, and reliability. Own services end-to-end: architecture, implementation, deployment, monitoring, on-call participation, and continuous improvement. Apply strong concurrency and performance practices: asynchronous programming, backpressure, efficient I/O, memory management, and GC tuning. Build and evolve event-driven systems; work with Kafka for streaming, partitioning, consumer groups, and schema evolution.Instrument services for deep observability (metrics, logs, traces), define SLIs/SLOs, and use e Experience with Kafka or similar streaming technologies (topic/partition strategy, consumer lag, idempotency, schema compatibility) strongly preferred. Proficiency w

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. About The Team.... Global Compute runs Optimised Hosting, GoDaddy's global platform for all customer hosting products. Squad R is the engineering team responsible for operating, scaling, and continuously improving the OpenStack-based clouds that power that platform. We treat reliability as an engineering problem: we automate toil away, we plan capacity ahead of demand, and we instrument everything so that we understand our systems before they surprise us. As an SRE III on the team, you'll be a senior technical contributor who others lean on for the hard problems. What you'll get to do... Operate and scale GoDaddy's cloud infrastructure, including our OpenStack-based hosting platform. You'll troubleshoot and improve services spanning compute, networking, and storage in large-scale production environments. Drive the OpenStack migration. Help move customer hosting workloads onto the platform safely — designing and executing migration tooling, validation, and rollback strategies that protect customer experience. Work within a large-scale global hosting environment supporting thousands of servers and customer workloads across multiple regions. Eliminate toil through automation. Build and maintain automation in Python and Puppet to replace manual operational work. Treat repeated manual effort as a bug to be fixed. Strengthen observability. Improve monitoring, alerting, and dashboards so that signal reaches the right engineer at the right time, and so that we can reason about system behavior from data. Participate in on-call and incident response. T

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto is one of the few markets where the gap between a good model and live PnL comes down to how fast and how reliably you can ship it. Abundant data, novel microstructure, and a short path to production mean the quality of our infrastructure directly moves the edge. We're looking for a Quantitative Developer to build that infrastructure and get our models into production. The role This is a hands-on engineering seat on our trading floor. You'll own the infrastructure that turns research models into production trading systems, working primarily in Python and Rust, the language our models and systems are written in. You'll build the frameworks and tooling that let quants ship their code to production and keep those systems running once they're live. You'll work shoulder-to-shoulder with researchers, traders, and fellow engineers, building the tooling, pipelines, and standards that let good ideas reach production quickly and safely, and helping raise the engineering bar across the floor. You will Build and own the infrastructure that takes models from research to production - data pipelines, backtesting, deployment, and monitoring. Turn research prototypes into robust, performant, production-grade code that runs reliably in live trading Work closely with quantitative researchers and traders to get new models live quickly and safely Own the systems you ship in production: monitor performance, diagnose issues, and keep latency and reliability high Improve the tools, standards, and pipelines the team relies on, raising the engineering bar across the floor What we're looking for 2+ years of software engineering experience, with a track record of shipping production-grade systems A strong academic foundation in a STEM discipline (computer science, mathematics, p

The Site Reliability Engineering team designs and builds the global infrastructure on which we deploy our services, focusing on the above mentioned flagship MongoDB Atlas platform. As our customers grow and globalize, our services must satisfy demands for low-latency requests around the globe, and comply with various data sovereignty requirements. The SRE Team’s mission is to build this increasingly complex infrastructure, while continually lowering the operational burden associated with it, and increasing our internal visibility into the health of the system. We are strong believers in infrastructure-as-code and self-healing systems. The SRE Team is fully integrated with all the other engineering teams, and the teams work closely together with a soft and traversable boundary between their areas of responsibility. We are looking to speak to candidates who are based in New York City for our hybrid working model. Responsibilities Design and build the infrastructure for a global cloud service that comprises hundreds of thousands of MongoDB clusters, processes a billion metrics per day, and replicates tens of billions of database writes to our backup service Design, implement, and troubleshoot the automation and monitoring of services that seamlessly spans the globe - including several cloud providers Become an expert in infrastructure performance, helping us optimize from the application level all the way through the firmware Build for resilience. Our goal is that nobody’s pager goes off, ever. Are we there yet? No. Are we really close? Very. While we work on that - participate in a weekly on-call rotation Improve our infrastructure capabilities, optimizing for cost, simplicity, and maintainability Requirements 3+ years of experience running a mission critical service at scale in a Linux environment Firm grasp of at least one modern programming language, beyond basic scripting Familiarity with web and network protocols and standards (HTTP, TLS, DNS, etc) Bachelor’s deg

About Us OpenFX is on a mission to become the global backbone for cross-border FX transactions. We are building the infrastructure to power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling remarkably. We're backed by Accel, NFX, Accomplice, and other top-tier investors. We seek an experienced Head of Client Success, MENA to ensure the satisfaction and retention of our institutional clients, and to build the client success team for the region. As a key member of our customer-facing team, you'll manage the overall customer experience, understand their needs, and work cross-functionally to deliver tailored solutions that drive their success. Responsibilities & Expectations Client Growth & Optimization Analyze client trading data to identify opportunities for volume growth and cost savings. Create regular reviews showcasing platform value and optimization opportunities. Develop and execute account growth strategies based on quantitative analysis that grow transaction volume by helping customers optimize their FX flows and ensuring they manage a larger share of their trading activity through our platform. Team Building & Leadership Build and hire the MENA client success team, sequencing roles against regional growth. Set the operating rhythm: account planning cadence, coverage model, and escalation paths. Coach and develop the team, owning their performance and progression. This is a player-coach role. For the first year you are the team, carrying accounts and handling client service requests while building the function around you. Operational Excellence Manage smooth client ramping processes, including technical integration and training. Coordinate with internal teams to resolve any trading or settlement issues promptly. Provide regular reporting on client health metrics and growth opportunities. Collect and organize client feedback for product and service improvement. Trading

About the Team Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics — delivering impact at every step. About the Role This role is primarily focused on driving the company's sustainability and ESG agenda by coordinating sustainability reporting processes, monitoring environmental and occupational health & safety performance, and ensuring compliance with relevant regulations and international reporting frameworks. In this position, you will work closely with internal departments and external stakeholders to collect and analyze sustainability data, support ESG ratings and reporting activities, monitor regulatory and industry developments, and contribute to initiatives that strengthen corporate sustainability, resource efficiency, and workplace health and safety culture.

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ability to monitor and assist our vehicles remotely plays a key role in our business strategy. As a Software Engineer, Video Streaming you will work on our in-house Teleoperations platform. You will work with a diverse team of engineers to build the core communication system as well as the cloud platform to connect vehicles and operators. This position involves broad technical understanding in networking algorithms, bandwidth estimation, rate control, computer networking, and real-time communication systems. The team is expected to deliver reliable solutions and license to 3rd party teleoperation usages. About the Work Design and implement an efficient pipeline with state-of-the-art video streaming techniques to deliver high priority real-time data stream Build an offline streaming simulation/emulation framework that can help to iterate the video streaming algorithm and predict online performance Test systems in real-w

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ability to monitor and assist our vehicles remotely plays a key role in our business strategy. As a Software Engineer, Video Streaming you will work on our in-house Teleoperations platform. You will work with a diverse team of engineers to build the core communication system as well as the cloud platform to connect vehicles and operators. This position involves broad technical understanding in networking algorithms, bandwidth estimation, rate control, computer networking, and real-time communication systems. The team is expected to deliver reliable solutions and license to 3rd party teleoperation usages. About the Work Design and implement an efficient pipeline with state-of-the-art video streaming techniques to deliver high priority real-time data stream Build an offline streaming simulation/emulation framework that can help to iterate the video streaming algorithm and predict online performance Test systems in real-world e