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Global People Support in San Mateo

193 active opportunities · Updated for October 2026

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Explore current global people support jobs in San Mateo. Use filters to narrow by work mode, employment type, experience and date posted.

R
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Engineering Manager, Home Infrastructure The Home Infrastructure team builds the mission-critical backend and data systems that power Roblox’s Homepage and Experience Details Page, two of the highest-traffic surfaces on Roblox. These surfaces reach the vast majority of Roblox’s daily active users and are core drivers of discovery, engagement, retention, and platform growth. We are a full-stack product infrastructure team responsible for content distribution across Roblox. Our systems support multiple modes of user interaction, including exploratory browsing, directed discovery, and personalized content recommendations across the many types of content that make up the Roblox ecosystem. This team sits at the intersection of large-scale distributed systems, machine learning-powered personalization, data infrastructure, and product experimentation. We partner closely with Machine Learning, Data Science, Product, Design, Frontend, Ads, Marketplace, Virtual Economy, and other teams across Roblox to build the platforms that help users find the most relevant and engaging content. As Engineering Manager for Home Infrastructure, you will lead a team of Backend and Data Engineers responsible for the e

awsgitmachine learning
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R
Roblox
📍 San Mateo• Full-time• From $145.6K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Reporting to the Director, Facilities, the Workplace Services Manager will be responsible for a wide range of activities; office moves, daily facilities and workplace operations, event coordination, space planning, implementing a Facility Management System and other logistical needs. We are looking for someone with exceptional leadership, customer-service, and facilities expertise. Our goal is to provide a great workplace experience where all Robloxians can operate efficiently and effectively in a clean, safe and fun environment. Role is based in San Mateo, CA from Monday through Friday You Will: Manage the daily operations of our San Mateo offices Develop and implement a hospitality-oriented, forward-thinking, data-driven workplace strategy focused on cultivating success across Roblox Proficient Management in Space Planning for Roblox HQ, including small satellite offices. Handle hospitality and service operations for our employees (cafe, coffee bar, events..) Work hand in hand with Exec Admins and support staff. Supervise employees (and/or subcontractors/outside vendors) involved in building/facilities activities like cleaning, event planning, ergonomics, space utilizati

awsgitai
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Engineering team at Roblox plays a crucial role in enabling the company's success by developing and maintaining highly leveraged Core Data Sets, frameworks, and tooling to support the growing demand for analytics. As a Principal Data Engineer, you will work to define the data ontology for all of Roblox, establish best practices and standards for data operations and lifecycle management, design and build analytics tooling and frameworks, and influence event instrumentation. Additionally, this role is highly cross-functional, requiring close collaboration with Data Science, Experimentation, and Machine Learning teams to understand customer requirements and analytics applications, as well as with Data Infrastructure and Storage teams to develop integrated solutions. Join us and be a part of a dynamic team driving innovation and growth at Roblox. You Will: Partner with Data Science, Data Platform, Product, and Engineering to collect requirements to define the data ontology for all of Roblox Lead and mentor a growing team of Data Engineers to support Roblox's ever-evolving data needs Design, build, and maintain efficient and reliable batch and streaming data pipelines to mod

sqlawsazure
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer, Audio-Video-Communication team, you'll be in charge of building our upcoming platform to bring multi-modal communication experience - voice chat, 3D audio, and large-scale broadcast, to our users. If you enjoy working on C++ software while building products for the passionate community of Roblox, you'll be right at home within our experienced and growing social team. You will work with our Engineering Managers and Directors within our Engine's team, and will report to our Manager of the Real-Time Communications team. You Will: Build and launch the latest real-time communication platform from the ground up, designed to support billions of users. Employ best programming practices to write code that is efficient, maintainable, and scalable. Play a crucial role in the introduction of high-quality communication features/products on a wide range of devices, from mobile to high-end platforms. Enhance the robustness and performance of existing components Collaborate with engineers across engine and partner teams to create synergistic solutions You Have: Over 8+ years of experience developing and deploying user-facing software products. Successfully deployed a high-

awsgitai
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R
Roblox
📍 San Mateo• Full-time• From $345K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a visionary Principal Software Engineer to join our Compute organization and provide technical leadership for our Kubernetes infrastructure. You will drive the evolution of a platform that powers our global scale operations, transforming Kubernetes into a secure, reliable, and invisible foundation for our developers across our on-prem and public cloud fleet. Your mission is to balance cutting-edge innovation with rigorous platform stability, ensuring that internal and external customers have a seamless, high-performance experience at massive scale. You Will: Architectural Leadership: Serve as a technical lead for our Kubernetes ecosystem, setting the long-term architectural strategy for a platform that manages thousands of nodes and supports millions of concurrent requests. Customer Focus: Think deeply about how our internal customers consume and interact with compute, designing intuitive interfaces and tooling that simplify consumption of complex infrastructure services. Deep-Dive Engineering: Leverage deep expertise in Kubernetes internals, including custom controllers, operators, API server architecture, and etcd, to solve complex scaling bottlenecks and optimize our contr

awskubernetesgit
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R
Roblox
📍 San Mateo• Full-time• From $293.8K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Engine Networking Team pulls the players together by ensuring the communication of the game state to all. As a Principal Network Transport Engineer you will help the players experience the game as a nearly synchronous world. Just as the nerves in our bodies coordinate our actions, the network system coordinates all the computers involved into a smooth experience for the players. You will work in all areas of the game platform in your quest for real-time communication of every part of Roblox. You Have: Worked on a powerful user-space network stack, solving problems related to scale, performance, latency, and throughput in client/server environments. Worked on a very large multithreaded distributed system that connects millions of users worldwide. Worked on all the devices Roblox supports - from desktop clients to mobile phone clients to console clients Worked on a game engine and understand how a game engine works You Are: A software engineer with 8+ years of experience with Game networking coming from a Game Engine/Studio A deep understanding of Network Stack with a passion for working with open source Strong systems-level C++ programming experience and fascinated by the actual work the

awsgitlinux
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R
Roblox
📍 San Mateo• Full-time• From $399.4K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Economy ML team sits at the center of this mission. We build ML and AI systems that power personalization, search, pricing, recommendations, and virtual item intelligence across Roblox Economy surfaces, including Avatar Marketplace, Payments, Developer Monetization and Subscriptions. As Roblox continues to invest deeply in AI and ML, this organization also plays a key role in advancing next-generation AI capabilities across the company through close partnership with Discovery, Foundation AI, Engine, Creator and product engineering teams. Our work spans both product impact and foundational ML innovation at Roblox scale. We are looking for a Director of Engineering to lead and scale Economy ML. This leader will define the strategy, organization, and execution model for a fast-growing ML organization spanning recommendation systems, ML infrastructure, search, content intelligence, and Generative AI applications. Why Roblox for ML/AI AI/ML is a top company priority , with strong executive support and long-term investment. Massive real-world scale: Millions of users, creators, and economic interactions every day. Unique technical challenges: Recommendations, pricing, fraud, search, and conte

awsgitmachine learning
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R
Roblox
📍 San Mateo• Full-time• From $243.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a member of the Infrastructure Foundation Hardware Engineering team, you will help develop and validate next-generation server platforms that power a reliable, high-performing, and cost-efficient infrastructure at scale. You will work across platform bring-up, firmware qualification, hardware validation, fleet integration, and performance optimization to support large-scale production deployments. You Will: Bring-up & Sustaining: Drive key aspects of the hardware development lifecycle, including feasibility studies, hardware bring-up, validation, deployment, and ongoing production support. Platform Optimization: Perform platform integration, performance characterization, and system-level debugging across compute infrastructure, focusing on hardware optimization, driver tuning, and thermal/power efficiency. Hardware Validation: Develop and execute rigorous evaluation and stress-testing strategies for server platforms to ensure reliability and performance under production-scale workloads. Firmware & Fleet Enablement: Support BIOS/BMC firmware qualification, hardware health monitoring, and automation tooling for firmware deployment and lifecycle management. Vendor & Cross-Functi

pythonawsgit
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Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Finance Business Partner, Trust & Safety to join our Finance team, reporting to the Senior Manager, FP&A. You will be leading finance support to the Trust and Safety team. This cross functional role involves collaboration with Safety, Legal, and Infrastructure teams. You will be supporting a variety of FP&A functions including short-term planning management, business partnering, financial modeling, and finance operations. You will communicate, use analytical skills, and organize with several teams on multiple deliverables. You Will: Support monthly financial cycles, including collaboration with Accounting at month-end and quarter-end, consolidation of budgets and reporting packages Review important financial metrics with senior leadership Provide leadership in identifying ad hoc or opportunistic discussions around our financial trends Leading many cross functional projects with Safety ops team on cost efficiencies and new product introductions by identifying opportunities/gaps, providing insights and solutions. Consistently support various business decisions across the organization by surfacing spending trends, developing ROI analysis for new strategic in

sqlawsgit
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ML Platform @ Roblox today supports hundreds of ML use cases and billions of inferences per day across Discovery, Safety, Engine, and much more. As a Model Optimization engineer on ML Platform, you will be responsible for digging deep into model internals to optimize performance, for both training and inference. We are looking for accomplished engineers to help us maximize performance of our platform. You Will: Optimize machine learning models for performance on GPU architectures, focusing on both training and inference workflows. Conduct low-level performance profiling analysis to identify bottlenecks in existing machine learning pipelines and propose actionable improvements. Contribute to the development of best practices and tooling for model optimization and deployment. Collaborate with cross-functional teams, including data scientists and software engineers, to integrate and deploy optimized models into production environments. Partner across organizations to build tooling, interfaces, and visualizations that make the ML@Roblox a delight to use. You Have: 6+ years of professional experience and a tool chest of system design experience upon which to draw to build performant system

awsgitmachine learning
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to

awsgitai
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else. As a Principal Network Engineer, you will work cross-functionally to plan the growth of Roblox’s global production network to support rapid user growth. In this role, you are responsible for Engineering and Architecture of Roblox Backbone and Edge Network. You will ensure that we are making the right investments with our global expansion to provide a great experience for all our users worldwide. We run services and a hosting platform with some unique complexities, so this role is an opportunity for the experienced network engineer to take on new challenges in addition to applying their existing expertise. You Will: Serve as a Principle Engine

pythonawsgit
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R
Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join some of the best Graphics Engineers in the world supporting the largest immersive 3D streaming environment deployed across console, desktop, mobile, and VR. Scalability: Roblox provides a platform that guarantees to the creators that their games will always and automatically run on different devices, with cross-platform play and minimal load times. Compatibility: Roblox games and assets made in the past, are still working today. Rendering has to have an eye to the past, and an eye to the future… Community: Roblox games are made by creators of all experience levels, from professionals who earn their living on the platform to kids who are learning to program using Roblox! As a Rendering Engineer, you will solve difficult challenges, while continuing to build a high-speed, completely dynamic environments connected on all devices. Many established rendering techniques do not trivially apply to our platform - novel solutions are needed as we push Roblox towards higher targets of visual fidelity. Even the simpler visuals we support on low-power devices are enabled by some creative rendering ideas, often centered around caching, incremental computation and graceful degradation. All of this is

awsgitrest
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Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox users expect and deserve a modern, standardized and coherent user experience across all platforms we support (mobile, desktop, console, VR, web, etc.). The role of Director of Product, Consumer Frontend is to up-level Roblox UI both directly, with a Core UI team, and, indirectly, through capabilities provided by our Design Systems team. Your goal is to measurably raise the quality of our UI/UX across all surfaces, and unlock greater UI/UX capabilities for the company from a centralized, platform position. You’ll report to the Senior Director of Product for Apps. This role is based at HQ (no remote option open). You will: Define the product vision, strategy, and roadmap for the Consumer Frontend team which consists of Core UI and Luau architecture and Design System with tooling teams. Be the leader for common UI paradigms in the Roblox Consumer Application, providing thought leadership on Roblox UI for both end users and Creators. Invest heavily in relationship building and stakeholder management in order to drive UI standardization and design system adoption. Help define what success looks like for your teams and measure their progress towards it. Personally PM critical project

reactawsgit
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R
Roblox
📍 San Mateo• Full-time• From $196.8K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Ads Platform team, you will architect and build foundational ads systems that are capable of reliably serving Roblox’s massive scale. You will drive performance improvements to our ads serving and delivery infrastructure, while expanding our systems to support a variety of new and immersive ads experiences. Your scope will span across multiple teams and require close collaboration with engineers across ML, backend, and analytics to shape the future of ads infrastructure at Roblox. This role is a great fit for you if you are proficient in managing large scale systems and data-driven applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our highly skilled and rapidly growing team and make a significant impact at Roblox. This position will report to our Senior Engineering Manager and require you to work onsite at our HQ in San Mateo, CA Tuesdays to Thursdays. You Will: Build and ship best-in-class Ads products used by hundreds of millions of users. Develop backend services that scale to billions of products and transactions. Be a tech lead and mentor junior engineers Self-organize and take ownership of projects

pythonjavasql
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