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Global Reach Program And Franchise Standards Manager Jobs

7,413 active opportunities · Updated for October 2026

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Explore current global reach program and franchise standards manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you’ll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe—using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initia

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Trustpilot
📍 Copenhagen• Full-time
1mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Self-Service Experience Lead owns the self-service experience layer that coordinates across Trustpilot's customer-facing AI, knowledge, and digital experience surfaces, including the Help Center. As Trustpilot's self-service capability matures, this role provides the vital orchestration function ensuring AI agents, a governed knowledge base, and digital experience tooling work together toward a shared, inclusive goal: helping all customers effortlessly resolve their needs without requiring human intervention. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life. This is an empowering, end-to-end ownership role for the self-service experience — responsible for shaping what an accessible, seamless digital support experience should deliver. You will track and drive containment targets, manage the self-service roadmap to proactively solve customer challenges, and ensure that cross-functional investments across AI, knowledge, and digital tooling are sequenced collaboratively to drive meaningful, measurable outcomes for our global community. What you'll be doing: Co-create and maintain the Digital Customer Support self-service roadmap across AI agent capability, knowledge quality, and digital experience channels. Track, analyze, and transparently report on self-service containment rates and performance metrics, translating community data into actionable, empathetic insights. Act as a collaborative bridge between Digital Customer Support and Trustpilot's GTM, Product, and Engineering teams to ensure diverse platform needs are clearly articulated. Orchestrate inclusive cross-

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Smartsheet
📍 USA-• Full-time• Remote• From $1.4M/yr
1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a skilled content marketer with sharp writing instincts and a demand gen mindset to join our Growth Marketing team. In this role, you'll be responsible for creating compelling short and long-form content that moves audiences to act, from email and SDR sequences to landing pages, social copy, and campaign assets (guides, ebooks, survey reports etc). You're a storyteller who leads with customer pain points and value propositions while speaking to the specific challenges of the people you're writing for, not just the features of the product. You know how to distill complex B2B topics into crisp, engaging copy that resonates across the buyer journey. You thrive in a collaborative, communicative, fast-paced environment where strong writing, cross-functional partnership with a variety of teams, and data-informed decisions are equally valued. This role will report to the Sr. Manager, Content Strategy. You Will Writing and Content Creation Write high-quality short and long-form content across multiple formats including landing pages, marketing and SDR emails, social copy, and campaign assets Craft persona-driven copy that leads with audience pain points and business challenges, connecting product value to what buyers actually care about Engage internal subject matter experts, customers, industry leaders, and partners to develop content with an emphasis on authentic storytelling Translate complex product and industry topics into clear, engaging copy that meets personas where they are in their journey Review and

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Mongodb
📍 Austin• Full-time• From $84K/yr
1mo ago

We are seeking a highly organized and detail-oriented marketer to join our team as a Senior Partner Marketing Manager for our ISV/Tech & AI partners. In this role, you will be responsible for planning and executing integrated marketing strategies across strategic partners and establishing an operating plan to support the broader partner ecosystem. You will work directly with multiple Tech and AI partners, in addition to working cross-functionally with our Field Marketing, Partner Marketing, and Sales teams, to amplify MongoDB’s voice, footprint, and adoption. We’re looking for an experienced and innovative partner marketer to help accelerate MongoDB’s vision by building and scaling high-impact co-marketing initiatives that help establish MongoDB the default data layer across these partners. The right candidate for this role is a data and results driven marketer, a team player, and able to roll up your sleeves and get the job done! Must be comfortable in a dynamic, changing ecosystem as new integrations and partnerships emerge. You also demonstrate MongoDB’s core values such as making it matter, build together and embrace the power of differences. The role will directly report into the Lead, Partner Marketing. Key Responsibilities Develop partner marketing strategies that drive growth, awareness, and adoption of MongoDB via our ISV/AI/Tech partner ecosystem Plan and execute end-to-end, integrated partner co-marketing initiatives in collaboration with internal and external cross-functional teams Oversee the development of jointly produced digital content, including web assets, blog posts, whitepapers, case studies, etc. Act as a liaison between ISV/AI/Tech partners and internal teams, including Industry & Solutions, Field Marketing, Events, and Product Own partner marketing planning and project manage the initiatives that bring them to market Manage in-person joint events in conjunction with the Field Marketing and Events teams, including promotion

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NR
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! What you’ll do: Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud. Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira & other external systems). Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination. Drive defining, estimating, and shaping technical approaches/solutions using best practices Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders This role requires : Bachelor's Degree in Computer Scie

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About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role In the Trade Management team, you will join an international and diverse group of passionate experts. We are transforming the way we approach global logistics by moving from intuition-based decisions to a precision-engineered, data-driven strategy. If you are a technical heavyweight who loves to code and model, but also a leader ready to mentor a high-performing team, this is the role for you. We are seeking a Team Lead for Trade Analytics & Market Intelligence to act as the Ted Lasso of our data analytics team. Reporting directly to the Director of Trade Management, you will own the architectural backbone of our trade management decision-making. This is a hybrid role. You will spend a significant portion of your time hands-on in the code—building complex data models, writing high-performance queries, and designing algorithms. Simultaneously, you will lead and develop a small, agile team consisting of a seasoned Analyst and a Market Intelligence Specialist. You will be the bridge between raw data and high-level strategy, directly influencing how we handle Procurement, Pricing, and Forecasting. Key Responsibilities Lead Technical Strategy & Analytics Own the Data Architecture: Architect and maintain the data pipelines and models that drive our GP reporting, demand forecasting, and yield management engines. Hands-On Development: personally write and optimize complex code (SQL, Python/R) to solve our hardest analytical problems. You are the technical escalation point for the team. Forecasting & Modeling: Bu

pythonsqlgit
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Forto
📍 Hamburg• Full-time
1mo ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. What you will do Trade Strategy & Market Development: Define and execute the commercial strategy for designated trade lanes with full P&L awareness. Monitor market dynamics, competitor moves, and rate environments to inform strategy. Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: Build and maintain senior-level relationships with key shippers and carrier partners. Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. Analyse contribution margins across customer segments and drive yield improvement initiatives. Engage in tender processes for major accounts. Capacity & Space Management: Manage and grow our trade volume for your trades. Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. Required Skills and Experience 7–10+ years of progressive experience in contai

gitaiswift
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Forto
📍 Hamburg• Full-time
1mo ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. Your Role Join the Pricing Desk Europe (PDE) and play a vital role in driving profit and volume growth at Forto. You will support the commercial team by providing timely and accurate quotations and contribute to Forto's growth through collaboration with our tech teams. Your role is essential in delivering precise and prompt quotations, enhancing the customer experience, and advancing Forto’s strategic growth initiatives. You Will Prepare and deliver accurate sea freight quotations within agreed turnaround times, directly supporting commercial teams in driving new business. Develop and apply competitive pricing strategies based on market rates, carrier data, and lane-specific trends, while acting as a core interface between trade, commercial, and operations to ensure alignment on strategy and execution. Execute quality checks on rate calculations, surcharges, and currency conversions to safeguard margins and pricing accuracy. Maintain and continuously improve pricing tools, rate sheets, and templates in Excel or Google Sheets to ensure data integrity and consistency. Collaborate closely with our Tech-Product teams to enhance pricing systems and automate quotation workflows, bridging traditional freight forwarding practices with digital solutions. Manage pricing processes that are sustainable and scalable across our European Sea Freight network. You Bring Practical knowledge or hands-on experience in logistics, ideally sea freight, with an interest in pricing structures and carrier market dynamics. Strong Excel or Google Sheets skil

gitrestai
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F
1mo ago

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role As (Senior) Sales Manager - Commodity (f/m/d) you will be responsible for acquiring new customers and completing your own customer portfolio in the commodity sector. As part of our Commodity team, you will work to further expand the Commodity and Forestry Products business and build long-term and profitable customer relationships. Key Responsibilities Be responsible for the acquisition of new customers and the completion of your customer portfolio in the area of commodity sea freight export. You will be responsible for both sales and procurement for your customers. Promote our product by paying special attention to the needs of our customers. Working closely with our customers, maintaining our customer relationships and thus actively contributing to their and our success. Anticipate future customer needs and improve our customer platform in close collaboration with our product development team. Required Skills and Experience You have several years of professional experience in commodity sales You enjoy acquisition and communicating with partners from various industries You not only have exceptional sales talent but also the ability to build and maintain a network You have a strong hands-on mentality and the ability to work in a dynamic and challenging environment You are a reliable team player with a proactive and independent working style You are fluent in English Preferred Skills and Experience You ideally have an existing customer portfolio in the Forestry Product area Don’t fit all of our criteria? That’s okay!

gitrestai
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PE
1mo ago

Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across DACH and Central Europe. As an Account Executive for Strategic Retail, you will build a pipeline and drive the sales cycle from start to finish. If you are a consultative storyteller who can navigate complex enterprise organizations, build consensus, and defend a high-ROI solution to C-level executives, we want to hear from you.

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Flexport
📍 Shanghai• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Ocean Operations Associate At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly s

F
Flexport
📍 Guadalajara• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As an Air Pricing Associate, you will be a foundational member of the team, learning all aspects of the trade, mastering Flexport’s advanced technology systems, and working on the front-lines to ensure Client Solutions Teams - and by extension, Flexport customers - have the right solutions and the right prices so that supply chains run smoothly. You will be an expert in coordinating and executing the end-to-end shipment lifecycle: procurement, solution design, rate setting, bid mapping and administration of marketplace prices. You Will Develop end-to-end pricing solutions for Flexport customers Execute the end-to-end creation and delivery of pricing solutions for Flexport customers by working with cross-functional stakeholders (Trucking, Supply Chain Operations, Partner Team, etc) to secure necessary procurement costs. Procure rates for customer requests within our network of vendors (ie carriers, subcontractors, partners) and ensure they are clearly recorded and available in cost databases Fulfill dynamic pricing requests for both fixed and spot rates and ensure solutions are clearly recorded and available in sell databases for immediate cons

NR
New Relic
📍 Dublin• Full-time
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy, your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products This role requires Has a track record of providing superior end-user software support via email, phone, and social media Love delighting customers, even those who are having a tough day! Experience b

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NR
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity The Associate Technical Success Manager will be responsible for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to drive customer adoption and value realization with our platform. You will be explicitly driving consumption through the usage of our platform. This role involves close collaboration with Account Executives to articulate and demonstrate the technical benefits of New Relic’s solutions, ensuring customers understand the value and efficiency our platform brings to their operations. As a TSM, you will lead the customer journey, taking the customer from onboarding adoption to value realization and beyond, ensuring a high level of customer satisfaction. What you'll do Guiding Customer to Initial Committed Consumption: Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices. Monitor adoption and address any hurdles to ensure prompt achievement of committed usage levels. Through value-based activities, TSMs will plan and proactively drive consumption and usage across our customer accounts. Their actions will improve customer experience with the New Relic platform, increasing adoption and consumption. Owning User Success through Training and Enablement: Lead personalized training sessions and create resources like documentation, videos, and articles to empower users to f

pythonjavanode.js
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S
Smartsheet
📍 USA-• Full-time• Remote• From $1.8M/yr
1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are searching for an experienced global events manager who thrives in evolving environments and is excited to help establish, scale, and mature demand-based event marketing capabilities. As a strategic contributor, you will help define success for the Global Demand Events Marketing team and contribute to the operating model, programs, and execution frameworks required to deliver predictable pipeline impact. You will report to the Director of Demand Events, based in North America, and will balance global consistency with account-specific nuance while serving as a contributing voice for strategic motions in global planning and prioritization. You Will: Lead end-to-end execution of a global portfolio of Tier 1 and Tier 2 third-party and proprietary events, translating global strategy into detailed plans, timelines, and deliverables. Own planning and delivery of industry conferences, sponsorships, hosted experiences, and proprietary programs across regions, ensuring consistent, high-quality execution aligned to global standards. Partner cross-functionally with Product Marketing, Growth Marketing, Field Marketing, Content, Design, Sales, SDRs, and Marketing Operations to operationalize integrated event campaigns and ensure alignment with go-to-market priorities. Drive event programs that generate measurable pipeline and customer engagement through meeting programs, lead capture, attendee journeys, and coordinated post-event follow-up. Manage execution of global sponsorship programs, ensuring fulfillment of contractual deli

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