Global Reach Program And Franchise Standards Manager Jobs

As the Engineering Manager for Commercial Audit, you will lead a high-performing team responsible for scaling Datadog’s security and compliance posture through automation, tooling, and engineering excellence. Our GRC (Governance, Risk, and Compliance) function is a critical partner to the broader Security and Engineering organizations, ensuring that Datadog not only meets rigorous global regulatory standards but does so in a way that is efficient, scalable, and integrated into our cloud-native infrastructure. You will manage a team of engineers and analysts who are transitioning to a GRC engineering direction to treat compliance as a software problem, leveraging AI, custom tooling, CI/CD pipelines, and cloud-native services to turn complex regulatory requirements into actionable, automated controls. You will lead the strategy, roadmap, and execution of Datadog’s Commercial Audit initiatives. This is a high-impact leadership role where you will grow a team of engineers and analysts responsible for directly maintaining our compliance programs and related audits (e.g., SOC2, PCI, HIPAA, ISO) while looking to improve efficiency and effectiveness through platforms and tooling. You will act as a bridge between technical engineering, legal, and compliance, enabling the organization to move fast while maintaining a secure and compliant environment. You will champion a culture of "compliance-as-code," identifying opportunities to automate evidence collection, streamline control testing, and reduce manual toil for both your team and our partner engineering teams. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the strategy, roadmap, and execution of Datadog’s commercial security compliance efforts, shifting from manual audit processes to automated, scalable

Datadog is looking for a data-driven Associate Growth Marketing Manager to own the day-to-day execution, strategy, and optimization of our paid LinkedIn campaigns. In this role, you’ll be responsible for scaling LinkedIn ads that drive measurable results across global markets, with a strong focus on efficiency. This is an exciting opportunity for someone who combines analytical rigor with creative instincts, thrives in a performance-driven environment, and wants to deepen their expertise in paid media within a high-growth B2B company. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage campaign setup, budget allocation, and pacing, making data-informed decisions to drive high-quality, efficient leads and strong downstream performance Own campaign performance reporting and analysis Collaborate cross-functionally to promote products, webinars, events, and content across regions on LinkedIn and other digital channels (e.g., Reddit, Meta) Continuously test new audiences, bid strategies, messaging, creative, and landing pages to increase learning velocity and performance over time Who You Are: 2+ years of hands-on, in-platform experience managing LinkedIn Ads 3+ years working in marketing, ideally in a B2B or high-growth tech environment Comfortable manipulating and analyzing large datasets in Excel/Sheets, identifying trends, and translating insights into clear recommendations Experience with A/B testing, landing page optimization, and creative iteration Strong written and presentation skills, with the ability to clearly explain analyses and recommendations to stakeholders via PowerPoint/Slides Curious, proactive, and motivated by driving results Datadog values people from all walks of life. We understand not everyone will meet all the above qualificatio

Join the MongoDB Server Query team, and help us build a world-class distributed open source query engine. Our team plays a crucial role in the experience and performance of data processing. We are responsible for the MongoDB Query Language and the lifecycle of each query, from parsing to optimization to plan selection and finally execution. This also includes our geospatial search and update subsystems. Our global team is growing fast. In North America, we have a presence across the US and Canada including New York, West Coast, Toronto. In Europe, we have a presence in Dublin, Germany, France, Netherlands, UK, Bulgaria, Spain and Italy currently. We support office-based and remote work and align projects with convenient work hours for each time-zone. We have tons of interesting problems to solve with direct impact on users for transactional, time-series and analytical workloads. We need your help to design and build the heart of a distributed, flexible schema, document database. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Candidate Profile 3+ years of experience in data intensive environments Hands-on experience building industrial-strength software Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture Experience with large code bases B.Sc in Computer Science or similar field, or equivalent practical experience Experience in C++ and in developing database systems is a plus Interest in the theory and practice of database query engines. Hands-on experience or M.Sc./Ph.D in the domain is a plus Position Expectations Understand and improve current functionality of the MongoDB query engine Identify, design, implement, test, and support new features related to query performance and robustness, query language enhancements, diagnostics for query performance problems, and integration with other products and tools Work with other engineers to

This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage GenAI. We are looking for an experienced software engineer who thrives on solving infrastructure constraints and building enterprise facing platforms. The ideal candidate is a hands-on technical leader who can architect complex distributed systems, mentor engineers, and collaborate with product teams to deliver a platform that minimizes deployment friction and meets customers’ compliance requirements. This role can be based out of our Gurgaon office or Remotely in India. The ideal candidate for this role will have 8+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure 2+ years of experience leading, coaching, and mentoring a team of engineers to achieve high-impact results Deep experience designing distributable applications that run in air-gapped or highly restricted network environments Strong proficiency in containerization and orchestration, with the ability to design systems where the host executes containerized applications under strict security monitoring Experience building Service Host architectures that provide shared routing, proxy layers, and API gateways for multiple underlying services Experience managing persistent storage solutions (blob/file storage) within distributed systems Understanding of security-first design, specifically regarding the execution of untrusted code, fine-grain access control, and rigorous input validation Experience designing auto-update mechanisms for software that cannot directly access the public internet Curiosity,

We’re building the Compensation functions with the People team to scale with and support one of the fastest growing companies in tech. We're experiencing tremendous growth worldwide, and you will be key to incentivizing and rewarding employees on this exciting path. As one of the first people in an emerging function, you have a unique opportunity to put your stamp on the role and set the path for the future. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate closely with global business recruiting team on offers in real time as a trusted advisor Consult with and influence HR Business Partners, Recruiting, and Managers + Leadership to help drive compensation decisions and strategy critical for our Go To Market functions (sale, marketing) Use external data and a strong understanding of our business, maintain a competitive and current job catalog for all of our Technical Solutions and General & Administration teams Provide regular updates on industry trends and best practices, especially with respect to stock, to help ensure our overall Compensation strategy is highly competitive Partner with compensation colleagues to support the compensation team’s internal data gathering, modeling, analytics, reporting, and insights, using recruiting intelligence, manager knowledge, and benchmarking surveys to make sure our compensation approach is market-leading, scalable, and internally aligned Identify when our standard program is not meeting the needs of the business and proactively suggest improvements Who You Are: Experience in 5+ years of Compensation work, with expert-level understanding of compensation survey data and providers, and industry best practices You have supported technical solutions and/or general administrati

Overview Responsible for US tax provisioning and compliance and reporting under ASC 740, including deferred tax analysis and FIN48 documentation. Also handles tax compliance, filings, audits, reconciliations, and support for tax systems and reporting tools. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities: Tax Provisioning & Reporting: Prepare global income tax provisions in accordance with ASC 740, including deferred tax assets/liabilities analysis. Prepare accurate quarterly and annual tax provision calculations to meet internal and external reporting requirements. Prepare analysis and documentation of income tax positions in compliance with FIN48 (Accounting for Uncertain Tax Positions). Federal, State, and Local Tax Filings: Prepare federal, state, and local income tax returns. Track tax filing deadlines and prepare submissions in a timely manner Compliance & Audit: Support external audits and assist with the preparation of responses to inquiries related to the tax provision. Prepare schedules, documentation and other necessary information as requested by external auditors. Track U.S. and international tax developments and prepare analysis of their impact on the company’s tax positions. Tax Data & Analytics: Reconcile tax accounts and rollforward balances for month-end, quarter-end and year-end close processes. Assist with tax provision software implementation, configuration, and system upgrades. Qualifications: Education & Experience: Bachelor’s degree in Commerce, Accounting, or Finance (CA qualified, CA Inter or equivalent qualification in taxation/finance is preferred). Minimum of 4 years of experience in income tax accounting and tax compliance (either in public accounting firms, corporate finance, or other relevant roles). Skills & Competencies: Proficient in tax compliance software/tools (e.g., OneSource, Corptax, Alteryx) and Microsoft Excel. Tec

We are seeking passionate and driven individuals with a strong foundation in computer science to join our team. In this role, you'll have the opportunity to design, build, and test software that enhances MongoDB products while solving complex technical challenges. You’ll collaborate with cross-functional teams, balance innovation with delivery, and contribute to features that empower our global community of users. Join us in a supportive and inclusive environment that values your unique perspective and fuels your growth. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What we are looking for in you In the process of receiving or having received a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field Recent graduates (including Summer 2026) or professionals with up to 18 months of experience. Have a foundation in computer science theory, with competencies in data structures, algorithms, and software design Proficient in one of our commonly used languages which include C++, Go, Ruby, Python, Java, Javascript, Node.js, or comparable high level programming languages Experience writing and testing software whether as part of an internship, in a personal project, in a coding competition, or for research What you'll find at MongoDB Writing and testing software in commonly used high level programming languages, such as C++, Go, Ruby, Python, Java, Javascript, Node.js Identifying, designing, testing, and supporting new features in MongoDB products, particularly utilizing competencies in data structures, algorithms, and software design Leading software projects that help users maintain and understand their MongoDB deployments Solving problems with context in mind, balancing the needs of the team with the desire to get to the bottom of issues Maintaining a balance between delivering software and performing research and development Working closely with cross functional teams to create end user fea

We're searching for a Senior Developer Advocate to join our Builder Relations team. As businesses increasingly adopt modern technology stacks, your role will involve championing MongoDB and MongoDB Atlas, equipping builders to use them effectively. Collaborating with a global team of skilled Developer Advocates, you will be pivotal in empowering builders to integrate advanced capabilities into their enterprise applications and solutions. If you're passionate about creating and delivering content for builders, join us in shaping the future of enterprise development. Our Developer Relations team is distributed worldwide, and most of the group works remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube , Dev , and Medium . We are looking to speak to candidates who are based in Dublin for our hybrid working model. Candidate Profile We seek a respected and influential voice within the developer community to join our team. As an experienced developer, you write code and have produced a diverse range of technical content to educate builders, including videos, tutorials, workshops, and conference talks, sharing insights, fostering discussions, and inspiring others to adopt best practices. Your passion lies in sharing knowledge and equipping fellow builders with cutting-edge technology. With at least five years of experience in a technical role, preferably as a developer within an enterprise environment, you bring extensive expertise in at least one of the languages most popular with our customers (Java, Python, JavaScript). You also understand the challenges builders encounter at large organizations. You might have some experience as a developer advocate, or you might have been educating builders on the side and are now looking to do it full-time. Although it is not mandatory, a general understanding of MongoDB is a plus. As an effective communicator and educator, you can simplify complex concepts and

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

The Role MongoDB is building two connected capabilities that determine how we protect and grow our most important customer relationships: a Critical Accounts program that catches at-risk accounts early and drives them to a durable resolution, and a Customer Health Platform, an AI-powered one-stop shop for customer insights, combining health, adoption, engagement, and experience data with proactive risk identification and recommended actions. This role owns both. You will build and lead the Critical Accounts function end to end: the framework, the global operating model, and the executive reporting that gives leadership real-time visibility into the portfolio. You will also set the long-term vision and strategy for the Customer Health Platform: what it scores and alerts on, which teams and use cases it serves next, and how it becomes the one-stop shop for customer insight across the company. You will be accountable for how MongoDB identifies, intervenes on, and learns from customer risk, and for where the Customer Health platform goes next. This is a build role. You are creating the operating rhythm, the standards, and the team structure as much as you are running them. This role can be based out of our US offices or remotely in the United States. What You Will Do Own and Build the Critical Accounts Program Design and iterate on the global Critical Accounts framework: entry/exit criteria, account archetypes, playbooks, health assessment templates, and Get Well Plan standards. Design the central Critical Accounts org structure and hire a lean program management team, establishing this as a durable, well-resourced function within Customer Strategy. This team is the connective tissue that ensures every qualifying account is triaged, resourced, tracked, and ultimately graduated with documented outcomes. Own intake and triage standards so every qualifying nomination is validated, classified, and assigned a process lead and resource plan without delay. Design the pat

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We're looking to speak with candidates based in Chicago for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Madrid for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A team

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Germany for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc. An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea