Global Reach Program And Franchise Standards Manager Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev

The MongoDB Atlas Clusters Team is seeking a Senior Staff Product Manager to provide division-wide, product leadership for MongoDB Atlas which is our best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. As the most senior product management contributor, you will shape the multi-year strategy, product architecture, and market trajectory for the entire Atlas Clusters business unit. You will be the primary product authority on the most complex trade-offs, anticipating systemic risks and cutting through structural friction that blocks multiple teams and initiatives. This role requires collaboration with distinguished engineers to rigorously debate strategy and pressure-test assumptions and advise executive leadership on options that balance long-term monetization, strategy, and business outcomes. And, where relevant, owns the pricing and monetization strategy for the product line. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Responsibilities Product Vision and Roadmap: Spearhead strategic unity across multiple product areas over a multi-year horizon to drive a coherent product experience Business Leadership: Originate and de-risk the division’s most consequential strategic bets, owning rigorous business cases and advising leadership on multi-year economic outcomes Customer Advocacy: Engage with strategically significant customers at the senior level (e.g., advisory boards and executive briefings) to surface cross-portfolio opportunities and inform the roadmap PM Excellence: Elevate the global standard of product management by mentoring Staff and Senior PMs and pioneering new data-driven playbooks across the organization. Create frameworks and standards for customer and market research that others use for conducting high-quality customer and market research Cross-Fu

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About the Role ClickUp is looking for a Sales Leader to own and accelerate revenue growth across the Asia-Pacific and Japan (APJ) region. This is a foundational leadership hire on a newly implemented sales motion, responsible for building a direct commercial and enterprise motion in Australia/New Zealand and collaborating to scale a channel-led GTM across Southeast Asia. The APJ opportunity is significant, but the focus is ANZ expansion first. The enterprise collaboration and productivity SaaS market across the region is large and rapidly growing, yet ClickUp's current APAC revenue represents a small but fast-growing share of global revenue. Competitors have invested heavily with large local teams across the region. ClickUp has the product. What it needs is local execution, leadership, and a willingness to run a playbook that respects the complexity of selling across multiple markets across APJ. This role is equal parts builder and operator. You'll inherit a book of business with commercial and enterprise logos, collaborate with a growing channel ecosystem with proven win-rate uplift, and carry a clear strategic mandate to grow the region aggressively. This is a role with significant growth potential. As the APJ region scales, the scope will evolve to encompass broader responsibilities, including deeper GTM ownership. Why This Role Matters APJ is ClickUp's largest underinvested region. The data is clear: When partners are involved, win rates increase significantly Channel sales is growing significantly faster than direct sales Australia alone represents a significant share of APJ revenue with minimal d

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role We’re looking for an experienced Creative Director, Copy to join our growing in-house creative team focused on OpenAI’s business audiences. In this role, you’ll help define how we communicate the value of OpenAI to organizations - from growing businesses and startups to global enterprises and developers building with our technology. You’ll concept and write across integrated campaigns, product launches, customer stories, events, and other brand moments. You’ll translate complex products, technical capabilities, and business outcomes into clear, compelling ideas that resonate with decision-makers, builders, and teams adopting AI. This is a deeply hands-on role for someone who is equally comfortable developing a big campaign platform, shaping a messaging framework, writing a film script, or refining a headline. You’ll work closely with design, production, product marketing, and communications from the earliest stages of an idea through execution. To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance creative ambition with clarity and decisiveness. This role is based i

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex. Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strate

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake empowers more than 10,000 organizations worldwide to unlock the full potential of AI-driven data, shaping the future of intelligent business. As companies embrace transformative AI and data workloads, controlling who can access what — and proving it — is not just important: it's essential. Join the Security Platform team at the heart of this revolution, where YOU will lead the charge in building the identity and access foundation that customers trust to protect their most sensitive data and AI workloads. Identity and access management is both the foundation and the catalyst for Snowflake's bold mission — and your work will directly shape how thousands of organizations govern access at global scale. As a Senior Product Manager in our fast-moving, hands-on, customer-focused team, you'll drive innovative IAM and authorization solutions that give customers precise control over who can see, do, and build on their data. You'll have ownership of delivering cutting-edge capabilities including role-based access control (RBAC), privilege management, identity governance, authentication policy enforcement, and AI-powered access intelligence experiences. You will team up with talented engineers, collaborate across functions, and shape the roadmap for IAM products that not only

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Are you passionate about ensuring the highest quality for cutting-edge generative AI applications? As a software quality engineer at WRITER, you'll play a critical role in shaping the reliability, performance, and trustworthiness of our AI-powered work orchestration platform. You’ll be at the forefront of defining and implementing rigorous quality strategies for our enterprise-grade LLMs and AI agents, directly impacting how hundreds of global companies unlock transformational value through AI. This is a unique chance to dive deep into the unique challenges of AI quality assurance and make a tangible difference in a rapidly evolving field. This is a hybrid role based out of our London, San Francisco, Seattle, and New York City hubs. You will report directly to the director of engineering. 🦸🏻‍♀️ What you'll do Define and implement comprehensive quality assurance strategies and test plans for our AI agents and LLM-powered applications, ensuring exceptional prod

About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—inc

As a Senior Product Manager for Regulated Industries, you'll drive our compliance, data sovereignty, and new market presence roadmap—one of Datadog's highest-growth focus areas. You'll work cross-functionally with teams across GTM , Support, Corporate Development, and fellow product managers to help accelerate that growth. A key focus of this role is international expansion across strategic markets, alongside supporting our ongoing regulated industries initiatives. At Datadog, we place real value in our office culture—the relationships, collaboration, and creativity it fosters. We operate as a hybrid workplace so our Datadogs can build a work-life balance that fits them. What You'll Do Define the roadmap for delivering Datadog's platform to highly regulated customers, globally Collaborate with product managers to help them succeed in regulated markets Speak fluently to the technical details customers care about—data flows and security architecture—for both engineering and executive audiences Enable GTM by partnering closely with sales and marketing teams Partner with Compliance Engineering and InfoSec teams Work with marketing, sales, and post-sales teams to identify gaps in our regulated offerings Deliver AI capabilities responsibly to highly regulated customers Who You Are You have five or more years of experience in a SaaS/B2B regulated industries role—Product Management, Compliance, Global Public Sector Engineering, or Product Marketing You're passionate about working with customers in regulated markets such as public sector, healthcare, and financial services You're customer-focused with high standards for quality You're energized by growth-stage opportunities You can engage deeply with technical, compliance, security, and executive audiences alike—from platform engineers to CISOs and CTOs You have excellent verbal and written communication skills, with the confidence to present ideas to technical stakeholders and executives alike You enjoy partnering cro

About the Role We’re seeking an Associate General Counsel to lead commercial legal strategy and execution for OpenAI’s silicon initiatives and the semiconductor ecosystem that supports our AI infrastructure. This is a senior, highly cross-functional role for a lawyer who can advise business and technical leaders across the semiconductor development, manufacturing, and supply lifecycle. The role will partner closely with silicon engineering, infrastructure, strategic sourcing, supply chain, manufacturing, finance, partnerships, IP, policy, regulatory, and trade compliance teams to structure and negotiate strategic arrangements with semiconductor ecosystem partners, technology providers, and critical suppliers. This person will help establish the commercial frameworks needed to protect OpenAI’s technology and support resilient, scalable commercial arrangements. We’re looking for an experienced technology transactions lawyer with meaningful semiconductor industry experience who can translate highly technical and operational issues into practical commercial structures. The ideal candidate combines strong judgment, commercial creativity, and the ability to lead complex, high-value transactions in a fast-moving and complex global ecosystem. This role is based in San Francisco, CA. We use a hybrid work model of 3-days in the office per week and offer relocation assistance to new employees. This role will: Lead commercial legal strategy and risk management for OpenAI’s silicon and related technology initiatives. Advise senior business, engineering, sourcing, and operational stakeholders on strategic relationships, commercial priorities, and complex transactions. Draft, negotiate, and advise on sophisticated development, manufacturing, supply, licensing, services, and strategic partnership agreements. Structure commercial arrangements that support long-term business and operational requirements. Advise on the commercial and operational issues that arise across the developmen

About OpenAI OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment. About the role We are seeking an experienced APAC Field Marketing Lead to build and lead OpenAI’s B2B demand-generation engine across the region. Reporting to the APAC B2B Lead, this person will own the regional strategy that turns market opportunity into repeatable, measurable pipeline. This is a senior, hands-on role at the intersection of digital demand generation, field marketing, and regional enablement. You will build scale programs that country teams can localize and deploy, while partnering closely with APAC event teams to make events a more strategic, measurable part of the demand-generation mix. Responsibilities Define and execute APAC B2B demand-generation strategy aligned with GTM, revenue, segment, and pipeline priorities Build scale digital programs across lifecycle, webinars, nurture, paid/owned channels Create regional campaign frameworks, content kits, audience strategies, and localization guidance that help country teams move faster and perform better Partner with country marketers and GTM leaders to identify local pipeline gaps, adapt programs, and prioritize support Lead demand-generation strategy for the APAC event portfolio, including event selection, audience acquisition, sales plays, follow-up, conversion, and ROI Connect events, digital journeys, content, and Sales follow-up into integrated full-funnel programs Partner with Sales, RevOps, and Marketing Ops on funnel health, lead quality, attribution, dashboards, and experimentation Translate global B2B programs into APAC-ready motions and bring regional insights back into global strategy Manage agencies, vendors, budgets, timelines, reporting, and post-program learning loops Establish a clear operating rhythm for p