Growth Operations Team Lead Jobs

Title: Business Head - Equity About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a growth-oriented and data-driven professional to drive user acquisition, activation, and retention for Intraday Trading and IPO businesses at Paytm Money. The role requires strong analytical thinking, campaign management capabilities, and collaboration across product, marketing, and analytics teams to improve user engagement and business growth. Key Responsibilities: Business Growth & Ownership. Own and drive Monthly Transacting Users (MTUs) across all Equity products including Delivery, Intraday, ETFs, IPOs, Trading Ideas, Baskets, Bonds, NPS, and SIPs. Define and execute business strategies to drive user acquisition, activation, engagement, and retention across the Equity ecosystem. Identify growth opportunities and build initiatives to increase market share in the cash segment. Product Strategy & Roadmap. Develop product vision and business roadmaps for Equity products. Partner closely with Product and Technology teams to prioritize, build, and launch features that drive customer growth and business outcomes. Monitor product performance, customer behavior, and market trends to continuously refine the roadmap. Go-to-Market (GTM) & Customer Growth: Design and execute GTM strategies for new product launches, feature rollouts, and business initiatives. Collaborate with Marketing, CRM, and Growth teams to maximize adoption and engagement acro

Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App. Key Responsibilities 🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability. 🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities. 🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives. 🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies. 🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives. 🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards. 🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership. Qualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team is part of the Merchant Lending vertical and caters to the Merchant loans section. They have the ownership of merchant cash advance sales. About the role: This is a B2C Sales role that requires a high level of people management, training, grooming the field sales executives and generating revenue, and driving P/L and growth for the assigned region. Expectations/ Requirements 1. Responsible for the MCA Sales in the city. 2. Manage an assigned geographic sales area to maximize sales target and meet corporate objectives. 3. Build and maintain relationships with key client personnel. 4. Manage Category leads from qualification to closure. 5. Ensure the team members are present in a market where sales & usage are done regularly. 6. Should have good networking capabilities and be willing to travel extensively throughout their specified areas. 7. Ensure monthly submissions and Disbursals numbers are being met. 8. New FSE hiring, training and handholding. 9. Ensure attrition is under control and Team is motivated/guided to perform better. Superpowers/ Skills that will help you succeed in this role 1. 5-10 years of relevant experience in Sales, Business Development and relationship building. 2. Ability to handle a team 3. Good communication skills 4. Good understanding of MS Office tools. 5. Growth Mindset 6. Willingness to experiment and improve continuously Education- Must have completed his graduation Why join us 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell op

About the Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About the Role As Talent Acquisition Trainee, you’ll work closely with the TA team and will help in handling the hiring process for our multiple vacancies. You’ll work on numbers, and get an idea of what a metrics-driven team looks like. You'll also support the team in preparing reports and dashboards.

When 5% of Indian households shop with us, it’s important to build data-backed, resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Tech Culture We have a unique tech culture where engineers are seen as problem solvers. The engineering org is divided into multiple pods and each pod is aligned to a particular business theme. It is a culture driven by logical debates & arguments rather than authority. At Meesho, you get to solve hard technical problems at scale as well as have a significant impact on the lives of millions of entrepreneurs. You are expected to contribute to the Solutioning of product problems as well as challenge existing solutions. Meesho’s user base has grown 4x in the last 1 year and we have more than 50 million downloads of our app. Here are a few projects we have completed last year to scale oursystems for this growth: ● We have developed API gateway aggregators using frameworks like Hystrix and spring-cloud-gateway for circuit breaking and parallel processing. ● Our serving microservices handle more than 15K RPS on normal days and during saledays this can go to 30K RPS. Being a consumer app, these systems have SLAs of ~10ms ● Our distributed scheduler tracks more than 50 million shipments periodically fromdifferent partners and does async processing involving RDBMS. ● We use an in-house video streaming platform to support a wide variety of devices and networks.

About Your Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About The Role We are looking for a highly driven and technically strong HR professional to join our team as an Assistant Manager – HR, with a core focus on HR systems, analytics, AI-driven solutions, and automation. This role is not about managing processes at the surface level, it is about deep problem discovery, building scalable solutions, and continuously improving the employee experience through technology. The ideal candidate is someone who is curious, hands-on, and user-first, with the ability to break down ambiguous problems and solve them using data, systems, and emerging technologies like AI.

About the team DevOps - because even the best developers need heroes. Whether you agree or not, a Senior DevOps Engineer is definitely nothing less than a hero to us - and with good reason! When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Senior DevOps Engineer, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the role As DevOps Engineer with us, your primary responsibility will be to create systems that serve as the brains of complex distributed products. You will closely mentor younger engineers on the team. You will work on code modularity, scalability, reusability and contribute to team building in the Engineering org.

About the Team As part of our legal and secretarial team, you'll play a crucial role in supporting the Company with your experience in secretarial matters, corporate governance, IPO readiness, M&A.. Bring your skills and passion to a collaborative environment and play a vital role in shaping the company's journey towards excellence. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About the Role We are looking for a sharp, business-minded legal professional to join our Legal Team as Manager - Legal. This is a high-impact role at the intersection of law, business, and strategy - shaping key transactions, driving compliance excellence, and enabling the company’s growth journey. You will work closely with leadership and cross-functional stakeholders, acting as both a legal advisor and a business enabler.

About the Team Would you like to be part of creating a unicorn within a unicorn? Solve some of the biggest challenges facing financial inclusion of Bharat? Well, then here’s your chance! Financial Services (FS) is one of the biggest new bets we are taking at Meesho on the next 10x horizon opportunity for us. Just as Ant Financial did for Alibaba, and Mercado Pago did for Mercado Libre, our vision is to build financial services for Meesho, becoming our key growth and revenue driver. We have found our Product-Market Fit and built and proved 0-1 and 1-10 journeys, Now looking for someone who can be the founding member of 10-100-1000 journey and this is possibly one of the most exciting and enriching experiences one could consider in their career. As a Financial Services team, we always look at the bottom line. And the bottom line is - in this team, you should expect to have fun as you learn and grow. About the Role Lending is going to be our primary focus in this phase of our FS journey, and risk management is at the core of building any sustainable credit business at scale. Herein also lies potentially our biggest challenge for Meesho users: How do we assess risk of borrowers without any credit history? How can we leverage alternative information to better profile borrowers? How can we leverage our platform uniquely to create a sustained competitive advantage? The Person will be responsible for driving the Policy, DS and analytics behind all these questions, from creating analytical frameworks, developing high quality analysis, driving insights and actions, and owning policy decisions. In the early phases, your role will focus on refining initially implemented policy by Analyzing and Designing credit policies using Meesho platform data, bureau data, alternate data. Creating Scorecards and models for approval. Designing experiments to test cohort behavior and experimental policies. Automate reporting and tracking of the portfolio on multiple levels , Ops performa

About the TeamWhen 10% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We want Meesho to be at everyone’s fingertips! And, YOU can make that happen. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Android Architect, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role As our Android Architect, you will join us in the Android Platform team. This is your opportunity to be a trailblazer in your industry. In this role, you will primarily focus on building a roadmap for our Android Platform. You will lead and contribute to all our engineering efforts – from planning and organisation to execution and delivery. You will collaborate closely with QA, other Engineers, Product Managers, and Designers across the company to shape the future of our Android platform. In addition, you will also actively participate in external conferences and conduct knowledge sharing sessions for the team.

Location - Bangalore About the Team : The Platform Product team at Meesho is the backbone of our product ecosystem, empowering functions across product, business, analytics, tech, and data science. By building scalable platforms and tools, we enable teams to make data-driven decisions, accelerate development cycles, and enhance productivity. Our key focus areas include Data Acquisition, Analytics Tools, Experimentation, Segmentation, Payouts, Security, Reporting and so on, which support critical functions of Meesho About the Role : As a Platform Product Manager, you will own and drive one or more product charters within the Platform Product charter. Your role will be pivotal in enabling Meesho’s growth by ensuring seamless cross-functional collaboration and delivering impactful technical solutions. You will work closely with product managers, engineers, analysts, and data scientists across the organisation to turn complex ideas into actionable products.We’re looking for strategic thinkers passionate about building platforms that solve large-scale challenges. We want to hear from you if you are a self-starter, excel in driving initiatives independently, and thrive in dynamic environments.

About the team Data is everything… But only in the hands of the right person. And as part of our team, you will help us transform data into actionable insights and systems. When 5% of Indian households shop with us, it’s important to build data-backed, resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Development Engineer- II -Data, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the role Does digging deep for data and turning it into useful, impactful insights get you excited? Then you could be our next Software Development Engineer - II - Data. In this role, you will oversee your entire team’s work, ensuring that each individual is working towards achieving their personal goals and Meesho’s organisational goals. Moreover, you will keep an eye on all engineering projects and ensure the team is not straying from the right track. You will also be tasked with directing programming activities, evaluating system performance, and designing new programs and features for smooth functioning.

Are you looking for a career where your income grows with your performance? Join our Real Estate Sales & Marketing team and build your career from Calling → Follow-up → Site Visit → Negotiation → Closing → Incentive. 🎯 JOB RESPONSIBILITIES 📞 Make calls and connect with prospective customers. 📋 Generate and manage leads through various marketing channels. 🤝 Understand customer requirements and recommend suitable properties. 📲 Regularly follow up with interested customers. 🚗 Coordinate and accompany customers for property site visits. 💬 Explain project details, location, pricing, amenities and investment benefits. 🤝 Handle customer queries and negotiations professionally. 🏆 Convert qualified leads into successful bookings. 💰 Achieve individual and team sales targets. 📈 Maintain strong customer relationships for referrals and repeat business. 💎 YOUR EARNING POTENTIAL More Sales = More Incentives = More Income There is no fixed limit on your incentive earning potential. Your growth depends on your effort, consistency, communication and closing ability.

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