Hardware Operations Engineer Jobs

We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem. A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized. You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems. This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position. In This Role, You Will Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust. Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations. Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations. Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces. Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies. Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems. Develop end-to-end

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems. The Team The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems. This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We are seeking a Operations Program Manager (OPM) to serve as the single-threaded operational leader for new hardware introductions (NPI) and production ramps across OpenAI’s AI infrastructure systems. This role combines hands-on execution with strategic ownership. You will be responsible for defining the operating model, aligning cross-functional stakeholders, setting the critical path, making informed tradeoffs, escalating decisively, and ensuring hardware programs deliver on schedule, quality, cost, and scalability. Success in this role requires comfort operating in ambiguity, influencing without authority, and driving alignment across internal teams and external partners—while keeping eyes firmly on long-term system scalability and repeatability. In this role, you will: Strategic & Leadership Ownership Act as the single-threaded owner for operational readiness across NPI and ramp, accountable for outcomes from early bring-up through sustained production Translate OpenAI’s infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders by framing tradeoffs, risks, and recommendations Proactively identify inflection points where decisions or investments are required to protect long-term scale, reliability, or cost targets Influence operational strategy with manufacturing par

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are seeking an experienced Software Engineer to join a newly-formed team focused on developing and deploying advanced AI systems to the tactical edge. This role involves training, evaluating, and deploying LLM agents to edge hardware for interfacing with sensors, effectors, and drone systems. This project is in support of multiple customers in the defense sector that are looking for untethered AI solutions that can be rapidly deployed downrange on hardware with limited capabilities. As a part of this team, you will build and deploy specialized models and agents that can run on tactical edge hardware, working alongside other experts in AI, LLMs, and systems to shape solutions that redefine complex tactical defense scenarios.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Substrate is the team responsible for Palantir’s core production infrastructure — 100s of K8s clusters — from on-prem to the major cloud hyperscalers, whether they are internet-connected or air-gapped, small hardware footprint or large. As a Senior Software Engineer on Substrate, you will design and build Palantir’s managed Kubernetes product offerings across all these environments. You and your team will be responsible for bootstrapping and operating the entire fleet of K8s clusters with zero manual steps by building industry leading tooling and contributing to core CNCF components. You will also be responsible for ensuring scale, stability and security across a matrix of compliance regimes and hosting infrastructure types. Your team culture emphasizes engineering rigor and operational excellence at scale. This means issues in production should be pre-empted and deeply root-caused, and investments in automation and self-healing systems are key. If you’re excited about infrastructure at scale and working with Kubernetes, this is the right role for you.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Substrate is the team responsible for Palantir’s core production infrastructure — 100s of K8s clusters — from on-prem to the major cloud hyperscalers, whether they are internet-connected or air-gapped, small hardware footprint or large. As a Senior Software Engineer on Substrate, you will design and build Palantir’s managed Kubernetes product offerings across all these environments. You and your team will be responsible for bootstrapping and operating the entire fleet of K8s clusters with zero manual steps by building industry leading tooling and contributing to core CNCF components. You will also be responsible for ensuring scale, stability and security across a matrix of compliance regimes and hosting infrastructure types. Your team culture emphasizes engineering rigor and operational excellence at scale. This means issues in production should be pre-empted and deeply root-caused, and investments in automation and self-healing systems are key. If you’re excited about infrastructure at scale and working with Kubernetes, this is the right role for you.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Substrate is the team responsible for Palantir’s core production infrastructure — 100s of K8s clusters — from on-prem to the major cloud hyperscalers, whether they are internet-connected or air-gapped, small hardware footprint or large. As a Senior Software Engineer on Substrate, you will design and build Palantir’s managed Kubernetes product offerings across all these environments. You and your team will be responsible for bootstrapping and operating the entire fleet of K8s clusters with zero manual steps by building industry leading tooling and contributing to core CNCF components. You will also be responsible for ensuring scale, stability and security across a matrix of compliance regimes and hosting infrastructure types. Your team culture emphasizes engineering rigor and operational excellence at scale. This means issues in production should be pre-empted and deeply root-caused, and investments in automation and self-healing systems are key. If you’re excited about infrastructure at scale and working with Kubernetes, this is the right role for you.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Substrate is the team responsible for Palantir’s core production infrastructure — 100s of K8s clusters — from on-prem to the major cloud hyperscalers, whether they are internet-connected or air-gapped, small hardware footprint or large. As a Senior Software Engineer on Substrate, you will design and build Palantir’s managed Kubernetes product offerings across all these environments. You and your team will be responsible for bootstrapping and operating the entire fleet of K8s clusters with zero manual steps by building industry leading tooling and contributing to core CNCF components. You will also be responsible for ensuring scale, stability and security across a matrix of compliance regimes and hosting infrastructure types. Your team culture emphasizes engineering rigor and operational excellence at scale. This means issues in production should be pre-empted and deeply root-caused, and investments in automation and self-healing systems are key. If you’re excited about infrastructure at scale and working with Kubernetes, this is the right role for you.

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role OpenAI's Hardware organization builds supercompute platforms from silicon and boards to full rack-scale systems to power advanced AI workloads. This role owns end-to-end quality for high-speed interconnect hardware across the product lifecycle: early design influence, supplier/contract manufacturer readiness, qualification, ramp, and fleet quality in lab and data center environments. You will be the quality lead for advanced interconnect components and assemblies, including high-speed copper cables, cable cartridges, patch panels, backplane/cable-backplane solutions, high-speed connectors, and related electro-mechanical interfaces. You will partner closely with electrical, mechanical, SI/PI, systems, reliability, operations, and external vendors to prevent escapes and drive rapid, data-driven containment and corrective action. In this role you will: Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions. Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures. Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and m

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. Lab Operations is the physical backbone of that work: we build and maintain the device fleets, test environments, and hardware-in-the-loop labs that let teams test repeatably, understand failures, and ship with confidence. About the Role As a Lab Operations Manager, Systems Integration , you will own the day-to-day operation of a large-scale consumer device test lab. This is a hands-on operations leadership role: you’ll keep device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly so engineers and QA technicians have reliable environments for validation and release testing. We’re looking for someone who is highly organized, technically hands-on, comfortable with consumer electronics and lab equipment, and experienced operating complex physical test environments at scale. Because this is a new category of devices, you’ll have the opportunity to build the lab operating model early—shaping the systems, standards, and workflows that support products from prototype through launch. In this role, you will: Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role We are a software engineering team with expertise in enabling ML models in production. We deploy AI models to run in variety of environments: air-gapped government networks, forward-deployed defense environments, edge nodes, and enterprises with strict data sovereignty requirements. Our customers rely on us for frontier AI capabilities running on hardware they control, often with constrained GPU resources and limited direct access. Rising to that challenge and meeting those expectations is what Palantir's excels at. We treat models like any other software: continuously tested, continually delivered, packaged for reproducible deployment, and built for long-term maintainability. You will own services end-to-end, and work across the full stack, from inference engines, GPU scheduling to deployment pipelines, observability, and integration with Palantir's platform. The goal is to deliver new models and capabilities quickly and continuously. Join us if you want to solve problems at the intersection of infrastructure and machine learning that directly enable critical customers.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir platform is deployed in numerous critical mission environments including combat zones and classified networks—from the back of a Humvee to a command post to the cloud. This means operating in multiple cloud environments, on-prem air-gapped networks, and at the edge—at scale. We are looking for Edge Infrastructure Engineers to build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure. This role demands a deep focus on low-level systems, including the deployment and management of physical bare metal servers in both traditional data centers and edge environments. You will be responsible for physical network engineering and the development of robust infrastructure that ensures performance of the Palantir platform. In addition to ensuring performance and reliability, you will play a critical role in building and scaling new environments in a forward-deployed capacity, including onsite. Edge Infrastructure Engineers combine hardware-level engineering experience with the drive to improve existing systems and the creativity to develop novel solutions for evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate for and participate in sensible, scalable systems design, sharing responsibility for diagnosing, resolving, and preventing production issues across our most demanding deployments.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir platform is deployed in numerous critical mission environments including combat zones and classified networks—from the back of a Humvee to a command post to the cloud. This means operating in multiple cloud environments, on-prem air-gapped networks, and at the edge—at scale. We are looking for Edge Infrastructure Engineers to build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure. This role demands a deep focus on low-level systems, including the deployment and management of physical bare metal servers in both traditional data centers and edge environments. You will be responsible for physical network engineering and the development of robust infrastructure that ensures performance of the Palantir platform. In addition to ensuring performance and reliability, you will play a critical role in building and scaling new environments in a forward-deployed capacity, including onsite. Edge Infrastructure Engineers combine hardware-level engineering experience with the drive to improve existing systems and the creativity to develop novel solutions for evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate for and participate in sensible, scalable systems design, sharing responsibility for diagnosing, resolving, and preventing production issues across our most demanding deployments. Core Responsibilities Maintaining availability of cloud & physical Ku