Job Title Product Support Engineer (Open) Job Description As a Product Support Engineer, you will be responsible for providing advanced technical support for Philips healthcare solutions and medical informatics platforms. The role focuses on diagnosing and resolving complex technical issues, supporting customer escalations, and contributing to continuous improvements in product support processes to enhance customer satisfaction and operational performance. Your role: Provide advanced technical support for healthcare products and solutions, diagnosing and troubleshooting software, hardware, network, and system-related issues. Act as a subject matter expert for internal teams, field engineers, and customers, supporting complex technical investigations and escalations. Collaborate with global teams, including R&D, Product Management, Service, and Field Service organizations to drive issue resolution and product improvements. Advocate for customer needs throughout the product lifecycle while promoting service excellence and customer satisfaction. Lead technical troubleshooting efforts and provide Level 3 escalation support for critical customer issues. Support service process improvements, reliability initiatives, technical communications, and knowledge-sharing activities. Participate in the development of training materials and technical documentation for internal and external stakeholders. Drive continuous improvement initiatives focused on product performance, supportability, and customer experience. You're the right fit if: You have experience in Healthcare IT, Biomedical Engineering, Medical Informatics, Clinical Informatics, Technical Product Support, or related fields. You have experience diagnosing and troubleshooting complex hardware, software, networking, or system integration issues. Yo
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About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We are hiring an Autonomy Platform Engineer to build and evolve the foundational software that runs our autonomy stack across robot and compute platforms. The Autonomy Platform team works across embedded Linux, compute and sensor enablement, robotics middleware, process orchestration, data capture and replay, system observability, and performance. You will develop production software and tooling that enables autonomy engineers to bring up new hardware, deploy services reliably, diagnose failures, and validate system performance across robot generations. You will work closely with autonomy, firmware, electrical, hardware, manufacturing, and validation engineers and report to the Autonomy Platform Lead. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Build and maintain core runtime, middleware, and platform services used by autonomy applications. Enable new compute, camera, lidar, and other sensor platforms. Improve process orchestration, messaging, configuration, startup and shutdown behavior, resource isolation, and fault recovery. Develop system observability, tracing, performance measurement, diagnostics, and regression-detection capabilities. Build reliable data capture, replay, and debugging workflows. Create provisioning, packaging, deployment, integration-test, and platform-readiness tooling. Lead complex debugging across application, middleware, OS, driver, networking, timing, and hardware boundaries. We’re excited about you because… Strong production C++ and Python experience. Experience with embedded Linux, robotics, autonomous vehicles, or complex mechatronic systems. Solid u
Job Details: Job Description: About the Role The Client Computing and Physical AI Group (CCG) is shaping the future of AI-enabled computing experiences. We are seeking a highly motivated Senior Customer Solutions Architect, Graphics & AI to drive customer adoption of Intel's graphics and AI technologies across next-generation client platforms. In this role, you will serve as a trusted technical advisor to strategic customers and ecosystem partners, helping define, architect, validate, and optimize innovative graphics and AI solutions. You will work across hardware, firmware, software, and platform teams to translate customer requirements into scalable product solutions while influencing future technology roadmaps. This position blends deep technical expertise, customer engagement, cross-functional leadership, and innovation to accelerate the deployment of Intel AI and graphics technologies. What You’ll Do Key responsibilities will include but not limited to: Be the center point of contact for technical collaborations with the customer and with various internal teams. Own end to end architecture of customer solution in alignment with product and IP architectures, and its translation to product requirements. Co define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation. Drive technology tradeoff decisions ensuring customer needs are met, along with satisfying standards and specifications, and execution reality. Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards. Participate and contribute in identifying critical technology solutions for future product needs and influence roadmap.
NVIDIA is seeking a Senior System Architect: Heterogeneous EDA Systems to solve a complex challenge in accelerated computing: Failure Attribution at Scale. As EDA or equivalent experience workloads scale across thousands of heterogeneous nodes, a single failure can cause massive resource waste. We need an engineer to develop and build an automated framework. This framework will ingest telemetry from CPU and GPU clusters to identify the root cause of job failures in real-time. It will distinguish between hardware faults, infrastructure instability, and software defects. What you'll be doing: Architect Failure Attribution Frameworks: Build a scalable "flight recorder" for EDA jobs that captures high-fidelity state across the CPU, GPU, and Fabric at the moment of failure. Build automated diagnostics that correlate GPU XID errors, PCIe bus failures, and CUDA memory exceptions. Connect these errors with system-level events such as OOM kills or NUMA-related hangs. Distributed Logging & Tracing: Implement low-overhead tracing mechanisms (using tracing tools or custom agents) that provide access to job execution across multi-node Slurm or Kubernetes clusters. Root Cause Automation: Develop heuristics and models based on machine learning to classify failures as "Hardware Fault," "Software Bug," or "Environment Issue." This reduces the Mean Time to Identify (MTTI) for R&D teams. Resiliency Engineering: Work closely with hardware and infrastructure teams to define "signals of impending failure," enabling proactive job migration or check-pointing before a crash occurs. What we need to see: Distributed Systems Mastery: BS, MS, or PhD in Computer Science or Electrical Engineering (or equivalent experience) with 6+ years in systems programming. Experience building automated
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the novel platforms required to support them. We partner closely with research to bring advanced AI capabilities into the physical world. About the Role As an Operating Systems Engineer focused on on-device inference, you will design, develop, and ship the OS stack that makes advanced AI capabilities reliable, responsive, and energy efficient on consumer devices. Your work will span OS services and frameworks, inference runtime integration, model fitting, scheduling, and performance and power management. You’ll partner with research to adapt models to device constraints, make design decisions across the stack, and carry solutions from early exploration through integration and production. In this role, you will: Build the inference platform: Design and implement maintainable OS services, frameworks, and clear interfaces for inference execution, model loading and lifecycle, and resource management. Fit models to device constraints: Partner with researchers on quantization, runtime integration, and memory optimization to meet memory, compute, and energy budgets while evaluating model quality and product behavior. Coordinate system resources: Develop scheduling and resource policies that balance inference with other device act
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across custom silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the platforms behind them. We connect kernel development with the broader software stack to deliver complete product capabilities. About the Role As an Operating Systems Engineer focused on the Linux kernel, you will design, develop, and maintain the kernel capabilities that underpin OpenAI’s consumer devices. You’ll bring deep expertise in one or more Linux kernel subsystems and carry solutions through the higher-level software stack. Your ownership will extend into the userspace services, libraries, tools, and interfaces needed to deliver complete product features. You’ll shape the boundaries between kernel and userspace, make design decisions across the stack, and see your work through development, integration, and production. In this role, you will: Build kernel capabilities: Design, implement, and maintain Linux kernel subsystem changes that support device capabilities and product requirements. Own features across the stack: Choose appropriate kernel and userspace boundaries, and build the interfaces and supporting components needed to deliver reliable features in shipped products. Debug complex system behavior: Use tracing, profiling, instrumentation, and diagnostic tools to resolve correctness, concurrency, p
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. Our team works across systems software and product engineering to build reliable consumer devices and the platforms behind them. We develop the connectivity and networking foundations that support communication across OpenAI products and systems. About the Role As an Operating Systems Engineer focused on connectivity and networking, you will design, develop, and maintain the OS capabilities that enable reliable, secure, and efficient communication across OpenAI products and systems. Your work will span Wi-Fi and Bluetooth frameworks, IP networking, and advanced network services and policy. You’ll develop OS services, libraries, and interfaces for a broad range of connectivity needs, make design decisions across software boundaries, and carry solutions through development, integration, and production. In this role, you will: Build connectivity foundations: Design, implement, and maintain OS services, frameworks, and APIs for Wi-Fi, Bluetooth, and IP networking. Develop reusable network capabilities: Build connection management, network configuration and selection, service discovery, and routing capabilities. Enable secure communication: Develop network services and policies for secure communication, traffic management, and isolation across varied network environments. Resolve issues across the stack: Investigate correctness, concurrency, interoper
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Full Stack Software Engineer to build and scale the pipeline visibility layer for FlashArray, FlashBlade, and Hyperscale — the core platform through which engineers and customers understand and act on CI results . In this high-impact position, you will own responsive web interfaces, API gateway architecture, and AI-assisted workflows that convert raw pipeline data into actionable signal, eliminating operational toil across our engineering organization. WHAT YOU'LL DO Build the Pipeline Visibility Layer: Architect and ship high-performance web applications using modern JavaScript/TypeScript frameworks to deliver real-time pipeline status, test results, and failure analytics at enterprise scale. Own Gateway & Backend Services: Develop and operate low-latency API gateways and backend microservices using typed systems languages (such as Go or Rust) to aggregate data across systems, enforce strict multi-tenant boundaries, and maintain reliable system contracts. Deliver Secure Access Controls: Implement robust authentication and authorization protocols (OAuth2/OIDC, SSO, RBAC) to ensure internal teams and external customers experience seamlessly scoped and fully audited access. Integrate AI Triage Workflows: Engineer retrieval-augmented generation (RAG) pipelines and LLM integrations over test metadata and failure logs to automate root-cause summaries, flak
What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. We’re hiring a Manufacturing Reliability Engineer to own production test for our robots at our contract manufacturer: you’ll design and run robust end-to-end test protocols, provision fleets of robots for production, and own the KPIs that define production quality. This role is based in Austin, TX. However, the position will require 50% travel to the Milwaukee, WI area and requires close collaboration across software, hardware, operations, and product engineering teams. Key Responsibilities End-to-end test process ownership. Create, validate, and maintain production test protocols and gating criteria from incoming inspection through final test and shipment. Provisioning of bots. Design and operate provisioning flows (imaging, firmware deployment, configuration, validation) and the tooling/fixtures needed to provision and handoff robots for production. KPIs and continuous improvement. Own key production metrics — First Pass Yield (FPY), cycle time, and test coverage — and drive continuous improvements to meet throughput and quality targets. Test automation & infrastructure. Architect, implement, and maintain automated test frameworks, harnesses, and test rigs used at the CM site. Ensure tests are stable, fast, and provide actionable failure data. Cross-functional escalation & RCA. Lead root-cause analysis for field and production failures; coordinate corrective actions with design, firmware, and CM engineering to close quality loops. On-site production leadership. Be the onsite technical authority at the contract manufacturer: train operators, debug failures on the line, and continuously refine processes with CM partners. What Success Looks Like Improved FPY and reduced rework rates across production builds. Reduced per
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Mechanical Engineer is responsible for end-to-end hardware ownership of components and sub-systems for the KARNO generator, taking designs from CAD through prototype, test, and validation. Working across mechanical, electrical, software, and performance teams, this role designs and troubleshoots complex thermal and mechanical systems that must perform reliably across extreme operating environments and a wide range of fuels. The position exists to advance the development of Hyliion's fuel-agnostic power generation technology through hands-on, test-driven engineering and disciplined design execution. Duties and Responsibilities Own hardware components and sub-systems end-to-end—from concept through durability, manufacturability, serviceability, cost, weight, and validation—taking designs from CAD to hardware running on a test stand. Design components and sub-systems that must survive extreme thermal environments, perform across a wide range of fuels (20+), and push the boundaries of metal additive manufacturing. Create 3D models in NX and generate 2D prints with full GD&T per ASME Y14.5. Perform design checking and print review to ensure tolerances, processes, and material specifications align with Hyliion's GD&T standards (ASME Y14.5). Conduct fluid and thermal systems design and optimization. Perform structural and thermal FEA (ANSYS or equivalent). Install, calibrate, and read instrumentation for pressure, temperature, flow, strain, and acceleration in lab environments. Execute prototype build, test, and validation cycles early and often to identify and resolve issues in the lab rather than the field. Collaborate cross-functionally
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for the FlashArray (FA) Foundation Quality Engineering team, you will build and lead a high-performing team of Quality Engineers and Software Test Developers in Bangalore. You will combine people leadership, technical judgment, and execution discipline to drive the quality, test automation, and release readiness of foundational FlashArray capabilities. Working at the intersection of software, hardware, firmware, and cloud infrastructure, you will partner closely with Development, Product Management, Release, and Support teams. Your focus will be translating complex roadmap requirements into modern test strategies, establishing strong shift-left CI/CD signals, and ensuring our products consistently deliver industry-leading reliability to our customers. WHAT YOU’LL DO Build & Lead a High-Performing Team: Hire, mentor, and coach a newly forming team of quality and automation engineers in Bangalore, fostering a culture of technical excellence, continuous learning, and shared ownership. Drive Quality Strategy & Shift-Left Automation: Define and execute the FA Foundation quality roadmap—including risk-based coverage, automated CI/CD pipeline integration, fault injection, and release-readiness criteria across software, firmware, and hardware. Partner Cross-Functionally for Delivery: Collaborate early in the design cycle with Development, Architecture, Product, and Release teams to impro
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE From redesigning our customers’ experience with our Modern Data platforms and services, to evolving our own internal tools and ways of working, we are taking deliberate steps to invest and innovate in critical areas to delight our customers and outdistance our competitors. Everpure is looking for Software Engineers who can help drive this digital transformation and set Pure up for continued growth. WHAT YOU'LL DO Designing and implementing creative new algorithms and technologies for high-performance, highly scalable, and highly reliable systems (think six 9’s); Owning and delivering innovation end-to-end, from concept to shipped product; Analyzing and solving challenging problems through persistence and insight; Working as a team with smart peers who inspire you and who are inspired by you; Making customers really happy, because that’s why we do what we do; Learning a ton, whether you know a lot, or nothing about system software. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING 8+ years strong expertise in using C++, Java, Go or related programming languages Proven design sensibility and the willingness to work in a collaborative, team oriented environment; Experience in any number of related systems software projects e.
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pipeline Engineering team at Everpure™ as a Software Engineer to build, own, and operationally scale the microservices and Temporal workflows driving continuous integration for FlashArray, FlashBlade, and Hyperscale. In this developer-first role based in Bangalore, you will design durable production services and agentic AI tools that directly reduce time-to-signal, optimize compute utilization, and absorb operational toil across our global engineering workforce. WHAT YOU'LL DO Architect Deterministic CI Workflows: Design and deploy production microservices and durable Temporal workflows that make pipeline execution resilient, resumable, and fully debuggable for enterprise storage platforms. Optimize Compute & Testbed Utilization: Extend in-house scheduling logic and placement algorithms across bare-metal hardware and VM fleets to minimize queue times and maximize infrastructure efficiency. Build Operational AI Agents: Engineer RAG pipelines and agentic workflows over failure logs, vector stores, and test metadata to automate root-cause analysis, flake classification, and developer triage. Drive Platform Observability & Ownership: Establish key platform metrics—including time-to-signal and pass/flake rates—while operating your services end-to-end to ensure long-term stability and eliminate recurring failure modes. Collaborate Across Product Teams: Partner with platform and product engineering group
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The FlashArray team builds the industry’s most innovative, high-performance, and highly available portfolio of products that are designed for the most demanding mission-critical applications. While we deliver a hardware storage array, over 90% of our engineering staff are software engineers. Our customers are the most important part of our business, and they love FlashArray for its simplicity of management, the constant flow of new and exciting upgrades, and the ability to live on the cutting edge of technology while never taking downtime, ever. Most recently, we extended the value of our FlashArray capabilities into the cloud with CloudSnap and Cloud Block Store for AWS. These new innovations enable our customers to leverage the agility of the public cloud for both traditional IT and cloud-native applications. This particular role is for a security-minded software engineer. WHAT YOU'LL DO Design and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s) Own and deliver FlashArray product security features end-to-end, from concept to shipped product Analyze and solve challenging problems through persistence and insight, with an eye toward making FlashArray more secure Work as a team with smart peers who inspire you and who are inspired by you Make customers really happy, because that’s why we do what we do Learn a ton, whether you know a lot, or nothi
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for Self-Services Upgrades (SSU) team, you will lead the engineering team responsible for Everpure’s™ core upgrade platform across FlashArray and FlashBlade ecosystems. You will own the strategy and execution that enables safe, zero-downtime software upgrades and mitigations in both connected cloud and air-gapped darksite environments. By bridging distributed backend services, on-box workflows, and cloud infrastructure, your team directly safeguards customer trust and fleet reliability. Through high-visibility cross-geo, cross-business unit, and cross-functional partnerships with Product Management, Release Engineering, Technical Services, and Fleet Insights, you will drive modern upgrade experiences for mission-critical enterprise environments globally. WHAT YOU'LL DO Drive Strategic Upgrade Delivery: Lead end-to-end engineering across backend services, REST APIs, cloud infrastructure, on-box workflows, and release tools to deliver safe, non-disruptive software upgrades for FlashArray and FlashBlade platforms. Lead Cross-Functional Alignment: Collaborate with Product Management, Release Engineering, Technical Services, and Forensics to evaluate technical trade-offs, align roadmaps, and streamline deployment workflows across shared platform stakeholders. Build High-Performing Teams: Hire, onboard, and mentor a high-performing engineering team, cultivating an inclusive culture of t
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