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Head Of Digital And Scaled Customer Success Jobs

754 active opportunities · Updated for October 2026

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Explore current head of digital and scaled customer success jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Stripe
📍 Dubai• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We started operations in the UAE in 2021 as our first Middle East launch to provide UAE businesses of all sizes with the financial infrastructure they need to accept payments, manage operations, and grow their revenue globally. The EMEA Regulatory Legal team is a team of legal counsel responsible for providing strategic guidance on Stripe's financial regulatory obligations across EMEA. We're hiring our first team member based in the UAE to lead our work in the UAE and future expansion in the region. As a member of the team, you'll tackle a diverse range of cutting-edge financial regulatory challenges on a daily basis. You'll have the chance to influence new product development, interact with regulatory authorities shaping our industry, and help define Stripe's policy positions. What you'll do We're seeking an experienced legal counsel with a passion for payments and fintech regulation. In this role, you'll be a trusted advisor to our business, legal, policy, compliance, and risk partners on applicable regulations. You'll also work with internal stakeholders to engage regulators and policymakers on these issues to enable Stripe's mission of helping businesses to grow and thrive. You'll have the opportunity to contribute more broadly to other regulatory and legal matters as well. This is a full-time role for a candidate based in the UAE (based in-office) and will report to the Head of EMEA Regulatory Legal, based in Dublin. Responsibilities •

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OpenAI
📍 Singapore• Full-time
1mo ago

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, Retail, Manufacturing, Technology, and other key industries across Asia Pacific to build AI-powered customer experiences, transform operations, and accelerate innovation. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a APAC Sales Development Leader to build and lead OpenAI’s enterprise Sales Development organization across Asia Pacific. Reporting directly to the Head of Global Sales Development, this role is a core part of the Enterprise GTM leadership team. This is a high-impact leadership role focused on scaling pipeline generation and market development across a diverse and rapidly growing region. You will define how OpenAI engages enterprise customers across APAC, build regional SDR leadership and teams, and create the operating model that converts product interest, developer activity, and inbound demand into high-quality pipeline for our Enterprise and Strategic Accounts organizations. In this role, you will Build and scale OpenAI’s APAC Sales Development organization, including hiring strategy, org design, enablement, and performance management. Lead and develop front-line SDR managers and SDR teams across key APAC markets. Own the regional enterprise pipeline generation strategy, ensuring consistent, high-quality opportunity creation across the region. Translate product usage, pilots, developer engagement, and inbound interest into qualified enterprise opportunities. Develop localized and ve

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O
1mo ago

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. Within Finance, the Procurement team serves as a trusted advisor to the business, optimizing investments, securing essential resources, and enabling OpenAI’s mission through efficient and effective procurement practices. The Extended Workforce team helps OpenAI access specialized and flexible talent while creating a consistent, compliant, and high-quality experience for hiring managers, workers, vendors, and internal partners. As part of an AI-native organization, we are also rethinking how extended workforce programs should operate, using AI, automation, data, and new ways of working to reduce friction, improve decision-making, and build more scalable workforce solutions. Our goal is not simply to modernize traditional contingent workforce practices, but to help define what best-in-class extended workforce management looks like in an AI-first company. About the Role We’re looking for an experienced, hands-on Extended Workforce Program Manager to operate and continuously improve key elements of OpenAI’s extended workforce program. Reporting to the Head of Extended Workforce, you will be a trusted partner responsible for translating program priorities into clear plans, scalable solutions, and measurable outcomes. This is an individual contributor role with significant cross-functional ownership and influence. You will take ownership of complex workstreams, solve ambiguous operational challenges, and partner closely with our Extended Workforce Operations team, Global Compliance Lead, and cross-functional stakeholders to strengthen the systems, workflows, and partnerships that enable the program to scale globally. While operational excellence is at the heart of this role, we are equally excited about what comes next. We believe AI presents an opportunity to fundamentally rethink how extended workforce programs operate. We are looking for someone w

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P
1mo ago

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes. The Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. What You’ll Do Create Quotes and Order Forms for sales deals Review Quote approval requests and approve qualified Quotes Process bookings review of customer orders. Assist in the complete order cycle, ensure quality and efficiency through the entire process Support of internal and external customers in regard to order booking and order tracking Address escalation for exception handling regarding booking requests Research discrepancies regarding ARR

aigorust
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Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. About the Role We are looking for an experienced and highly motivated Social & Creator Marketing Manager to lead Reolink´s social media and creator marketing activities across Germany, Austria, and Switzerland. This role will own the DACH social and creator strategy, translating global brand and business priorities into locally relevant activities, building strong relationships with creators and communities, and continuously improving marketing effectiveness based on performance and consumer insights. Working closely with the Head of Marketing DACH, local and global marketing teams, the ideal candidate combines strategic thinking with a hands-on mentality and knows how to build relevant brand presence and communities across platforms such as Facebook, Instagram, TikTok, YouTube and LinkedIn, while turning creator partnerships into both brand and commercial impact. This is an opportunity to shape and grow Reolink´s social and creator marketing approach across DACH within a fast-growing international brand. Key Responsibilities Develop and own Reolink’s social media and creator/KOL strategy across the DACH region, aligned with global brand direction and regional business priorities. Own the regional social media channel strategy, editorial direction, content priorities, community approach, and performance optimization across relevant platforms, including Facebook, Instagram, TikTok, YouTube and LinkedIn, while

R
10 days ago

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. About the Role We are looking for an experienced and strategically minded Content & Copy Manager – DACH to strengthen the relevance, quality, and discoverability of Reolink’s consumer-facing content across Germany, Austria, and Switzerland. This role will own the local content and messaging approach across the DACH region, translating global brand and product direction into clear, compelling, and locally relevant communication across campaigns, websites, product pages, social media, retail, CRM, PR, and other marketing touchpoints. SEO and AI-driven search are integral parts of the role, ensuring Reolink content is both relevant for consumers and discoverable across traditional and emerging search experiences. The role will combine strong editorial judgment with search and content performance insights. Working closely with the Head of Marketing DACH, local and global marketing teams, the ideal candidate combines excellent German writing and storytelling skills with strategic content thinking, SEO expertise, strong consumer understanding, and a data-informed approach to continuously improving content effectiveness. This is an opportunity to shape Reolink’s content approach in DACH and build a stronger locally relevant content and search capability within a growing international brand. Key Responsibilities Develop and own Reolink’s content, messaging, and editorial approach across the DACH region, aligned with

aiSEOCRM
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DU
10 days ago

About the Role At DoorDash we are redefining what it means to be a designer. We are building towards a team of makers, builders, and doers. Between 2005 and 2015, "web designer" became "product designer" and the scope widened. The same shift is happening now — LLMs are expanding the T again, toward strategy on one end and direct execution on the other. As a Staff Product Designer, you will lead this shift across your team: not just practicing build-first design, but multiplying it through the people and systems around you. We're seeking an ambitious and system design minded Staff Product Designer to lead “Meals for Work” within DoorDash for Business , a strategic area at the heart of redefining workplace dining and company perks. You’ll craft transformative consumer and enterprise experiences, from tools that make team lunch ordering effortless to scalable solutions for catering, company paid recurring meals, and grocery benefits. This role offers a unique opportunity to design powerful systems that help workplace admins plan, manage, and operate food programs with confidence, while pioneering new offerings in an evolving market. This position is open for candidates in San Francisco, Seattle, or New York City, and will report to the Head of New Bets Design within our Consumer organization. You will work in a hybrid model, working from one of our offices 1-2 times a week with the rest working from home. Your primary impact is making the team faster and more autonomous. You build reusable workflows, shared tools, and decision frameworks that let every designer on your team operate at a higher level with less coordination overhead. Your secondary impact is revenue: the speed and quality gains you unlock translate directly into more experiments shipped, faster iteration cycles, and measurable business outcomes across your team and adjacent teams. You're excited about this opportunity because you will... Define projects with a clear point of view on what to build,

aiExcellogistics
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L
11 days ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We're hiring a Treasury Analyst to join our Treasury team at a pivotal moment — we're actively integrating recent acquisitions, implementing a new Treasury Management System, and scaling our banking infrastructure across a rapidly growing international footprint supporting Lyft’s core, autonomous, and luxury offerings. This is a hands-on role with real ownership from day one. Reporting to the Head of Treasury, you'll support critical functional areas and workstreams including cash management, liquidity optimization, and SOX compliance, while getting exposure to strategic projects that shape how Treasury operates across the company. If you're intellectually curious, detail-oriented, and energized by a fast-moving environment, you'll thrive here. Responsibilities: Treasury Operations Position cash daily for Lyft's parent and subsidiary entities across North America, optimizing liquidity at the bank account and legal entity level. Support Lyft's global banking infrastructure: the master account repository, authorized signatory records, registration/regulatory documentation, and banking product subscriptions. Execute and monitor electronic payment requests, trade settlements, and other cash movements critical to the business. Support letters of credit — issuance, renewal, and cancellation - and maintain accurate records and track related expenses. Contribute to the Treasury Management System (TMS) implementation and the subsequent process migration, including process design, parallel testing, and SOP documentation. Act as a liaison to internal and external partners, responding to inquiries and resolving ad hoc issues. Additional Responsibilities Help identify and build AI-assisted automation for repetitive Treasury tasks, driving operational efficiency across the team. Ensure adherence to Treasury polici

artificial intelligenceaiproject management
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Gilead
📍 California• $210.4K – $272.3K/yr
12 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking Privacy Counsel to support our US privacy compliance as well as some global support. This role is a key contributor to the global Privacy & Data Ethics (PDE) team, within the Office of Ethics and Compliance and is a trusted advisor to business and legal stakeholders on privacy compliance and risk management, helping the company meet its obligations under applicable privacy laws. The Associate Director reports to the Head of Global Privacy and will work closely with the global privacy team to provide strategic and practical privacy advice across markets, including advising on privacy-by-design, supporting governance frameworks, and translating legal requirements into action

recruitment
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Writer
📍 San Francisco• Full-time• Remote
12 days ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our head of commercial legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contract

REMOTEaisalesforceproject management
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As a Regional Manager, Consumer Strategy & Operations, you will drive capital-efficient growth by improving the consumer experience, with a focus on Loyalty and Pricing & Incentives across Wolt’s South region. You will execute, track, and monitor initiatives that deepen consumer engagement, so users come back again and again — excited about the service and experience they have with Wolt. This role sits at the intersection of strategy, analytics, creative thinking, and high-impact execution. It is well suited to someone with a strategy, consulting, or business operations background who is motivated by owning and delivering outcomes in a fast-moving, consumer-facing environment. You will report to the Head of Market Growth, Wolt Core, and sit in a 2–3 person team. You will play a key role in driving consumer success in your region, working closely with Marketing, Merchant, Finance, and the broader Global Consumer team. Responsibilities & Duties You will work cross-functionally with local and global partners to identify, shape, and execute high-impact initiatives that drive consumer growth in your region. Wolt+, Wolt’s subscription program Consumer Pricing Market Management (city-level growth) In practice, that means you will: Own Wolt+ performance

sqlgitrest
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Everpure
📍 Prague• Full-time
16 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is recruiting an EMEA Benefits Specialist into our Global Benefits Team, based in Prague and reporting to the Head of EMEA Benefits. This is a hands-on delivery role managing the full benefits lifecycle across our eighteen-country EMEA portfolio - country renewals, end-to-end vendor financial management, statutory compliance and annual enrolment execution. You will be the operational spine of the region. We are looking for someone who treats deadlines as absolute commitments: meets compliance requirements on time, runs financial processes smoothly, and who makes sure broker and project milestones are executed with precision. We have transitioned a number of in region day-to-day administrative activities to HR Shared Services, and this role plays a key part in the continued transition and support of these activities. Analysis runs through all of this: 18 countries, multiple currencies, year-on-year cost comparisons, and premium data that must reconcile against memberships, payroll and accounts. WHAT YOU'LL DO Financial & Renewal Governance: Drive the end-to-end benefits lifecycle, from managing complex multi-currency renewal cost models to reconciling premium and membership data, ensuring financial accuracy and procurement compliance. Operational Strategy & Automation: Architect the transition of administrative tasks by identifying, designing, and implementing automation workflows to replace manual

awsrestai
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Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. Head of Global Regulatory Affairs and Entity Corporate Governance (12-month fixed-term maternity cover) The Head of Global Regulatory Affairs and Entity Corporate Governance will lead the company’s regulatory strategy, ensuring compliance with all relevant regulations. This senior role focuses on managing regulatory affairs for the organization and providing strategic guidance on governance matters to support our corporate entities globally. The Head of Global Regulatory Affairs and Entity Corporate Governance will work closely with legal, risk & compliance, and operational teams to implement a regulatory framework that meets both local and international requirements while fostering best practices in corporate governance. This is a 12-month fixed-term contract for an individual contributor. Key Responsibilities 1. Regulatory Strategy Develop and execute a comprehensive regulatory strategy that al

awsrestai
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HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description : The Project Manager (PMO) is responsible for leading and executing complex business projects while ensuring strategic alignment and adherence to technical standards. This role requires strong technical expertise, leadership, and the ability to drive projects independently with minimal oversight. COLLECTIVE Comply with the HALA’s code of conduct and ethics Promote the HALA’s vision, mission, values and model desired behaviors Promote HALA and spread its culture Commit to HALA’s rules and regulations Perform tasks as directed in the pursuit of the achievement of organizational goals Share with team know-how and encourage their development JOB-SPECIFIC Lead and execute complex business projects, ensuring alignment with strategic objectives and technical standards. Apply advanced business & technical knowledge to oversee integrations, server configurations, and cybersecurity measures for payment solutions. Mentor and guide project teams, setting clear expectations, and promoting a culture of excellence and accountability. Develop and refine project management frameworks, employing best practices tailored to the payments industry. Coordinating closely with the Head of Enterprise and demonstrating significant autonomy in decision-making. Embody a strong sense of leadership and ownership, acting decisively and effectively without the need for frequent

DU
DoorDash USA
📍 San Francisco• Full-time
16 days ago

About the Team The CPG Ad Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s CPG offerings. The growing DoorDash ads business has quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Industry Manager, CPG, you will lead a team of Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the ads strategy across a portfolio of CPG brands (may include subcategories of alcohol, personal care, household, beverages, sweets, snacks, pantry, fresh, frozen, pets), and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product, to innovate on our future approach and solutions. You will report into the Head of CPG Advertising Sales, in our Sales & Business Development organization. You’re excited about this opportunity because you will… Successfully lead and develop a team of Account Executives and Post Sales Managers to consistently exceed business growth and product/feature adoption goals, grow advertiser value, and drive sustainable revenue for DoorDash Establish trusted senior level customer relationships and deliver thought leadership both internally and externally in the CPG industry Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Develop sales materials and sales processes to enable future scale of the team and business Develop annual and quarterly sales plans and analyses to achieve ambitious goals and and help customers meet their business and marketing objectives We’re excited about you because… You ha

awsgitrest
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