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Head Of Technical Success Jobs

754 active opportunities · Updated for October 2026

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Explore current head of technical success jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Fin
📍 Berlin, Ireland; London• Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We are looking for a technically-capable product leader to head up AI Design at Fin. Fin is the #1 AI agent for customer service — a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences. The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group , and Product Designers and teams in our R&D group. We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave — how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI. We’re looking for someone to lead in that world.

restaigo
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N
Notion
📍 San Francisco• Full-time• $185K – $220K/yr
1mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a strategic and technically fluent Lead, IT Audit to join our Finance team reporting to the Head of Internal Audit. This is a broad, high-impact role spanning both IT SOX compliance and operational IT audits. You will help establish and elevate our technology controls program end to end — owning the IT SOX lifecycle, designing the IT general and application controls framework, embedding AI and automation into how we test and monitor controls, and delivering value-added operational IT and cybersecurity audits that strengthen how the company builds and runs its systems. You will partner with leaders across Engineering, Security, IT, Finance, and the business to ensure sound technology controls are built into how the company operates as we scale. This role is ideal for someone who thinks like a builder, not just an auditor — someone who can translate complex control and security requirements into practical, scalable processes in a fast-moving SaaS environment with modern cloud architecture and complex data flows. This role can be based in either San Francisco or New York City. We work from our offices on M

awsazuregcp
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C
Cvshealth
📍 Hilton Head Island
11 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once

customer service
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C
Cvshealth
📍 Hilton Head Island
11 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once

customer service
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C
Cvshealth
📍 Hilton Head Island
1mo ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once

customer service
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We anticipate the application window for this opening will close on - 3 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most. Our ENT operating unit provides innovative technologies for sinus, otology, neurotology, head & neck, skull base, and airway care. With advanced instruments, image-guided systems, and implants, we enhance precision, safety, and efficiency, supporting clinicians with education and clinical guidance to improve patient outcomes. Check us out on LinkedIn: Medtronic ENT Medtronic’s ENT Operating Unit is dedicated to advancing surgical care through innovative technologies that enhance precision, efficiency, and patient outcomes. With a comprehensive portfolio that includes the StealthStation™ ENT Navigation System, M4 & M5 Microdebriders, and NIM™ Nerve Monitoring Systems, we empower surgeons with cutting-edge tool

recruitmentHR
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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter This is where we make life-saving products The HVAC Technician, Maintenance - Manufacturing is a Salaried Non-Exempt position which contributes to our mission of saving and sustaining lives by ensuring safe and efficient operation of plant manufacturing equipment through hands on maintenance and maintenance related initiatives. Shift: Sunday - Thursday 7pm - 3am Your Team Baxter is focused on saving and sustaining lives by finding solutions to complex problems. Each day, the manufacturing team strives to create quality products for our customers—and are sometimes met with unforeseen issues to tackle. The high-caliber talent at Baxter meets these challenges head-on, as a team, to create products with the customer's needs top-of-mind. What we offer from Day One Medical, Dental and Vision coverage 160 hours of Paid Time Off and Paid Holidays 401K match Employee Stock Purchase Program Paid Parental Leav

recruitment
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AG
Adani Group
📍 Mumbai• Full-time
1mo ago

We are seeking a visionary and technically proficient leader to head the BIM + GIS vertical. This role will drive the integration of Building Information Modeling (BIM) and Geographic Information Systems (GIS) across smart city infrastructure projects. The Head will be responsible for enabling data-driven decision-making, spatial analysis, and digital twin development, ensuring seamless coordination between planning, design, and implementation teams. The ideal candidate will have experience in both domains and a strong understanding of smart city technologies, urban planning, and infrastructure systems. Source: Adani Group | Job ID: 35516

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Citi
📍 Beverly Hills California United States
8 days ago

Citi Wealth Lending provides competitive borrowing solutions that are strategically integrated into our client’s broader Wealth Management goals. Our Lending Advisors partner with Citi Private Bankers to advise clients on new loan and refinancing opportunities along with restructuring existing loans as part of clients overall capital management. We have Lending representation across 8 countries to provide seamless coverage to our Global clients. Lending Advisors provide advice across a variety of asset classes ranging from complex marketable securities loan s and less liquid financial assets, commercial real estate to more bespoke personal assets such as aviation, fine art and collectibles. Responsibilities include : Lead the West Coast Lending Advisor Team in establishing and executing the expansion strategy across the region to deliver creative solutions to clients. Curate a high performing team culture through coaching and mentoring team members and collaboration with colleagues across the US and Internationally. Establish a reputation of execution and excellence. Create a strong partnership with the Citi Private Bank (“ CPB ”) Banker teams to proactively identify lending opportunities with their clients and prospects <sp

artificial intelligenceai
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team We are passionate about startups’ success, and building a strong community among founders and investors is core to Stripe’s mission of increasing the GDP of the internet. As the EMEA Head of New Business for Startups, you'll lead a significant organization of 30 AEs, including 3 direct-report managers, focused on New Business Acquisition across EMEA. You'll be responsible for orchestrating high-value deals, developing systematic approaches to New business acquisition and establishing Stripe as the strategic financial infrastructure partner for the highest potential startups in EMEA Responsibilities Build and lead a high-performing organization of 30+ AE’s through 3 regional managers, establishing consistent processes for user acquisition and growth Own the EMEA Startups New Business revenue targets, Personal involvement in strategic deals and deal analysis Develop and execute the long-term growth strategy for New Business Acquisition for Startups across EMEA, focusing on winning new logos and increasing product adoption Implement sophisticated sales methodologies to systematically identify who the best Startups to go after are, balancing the need to both capture the highest potential startups but also consider how to achieve scaled acquisition across a broader base Foster executive-level relationships with key prospects, serving as Stripe's senior representative in deals Create specialized str

aifinance
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B
Brex
📍 San Francisco• $270K – $335K/yr
9 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you’ll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory

aiaccountingfinance
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B
Brex
📍 New York• $270K – $335K/yr
9 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Legal at Brex The Legal team helps the company grow responsibly, advocating for Brex and for the thousands of growing businesses we serve. We provide strategic advice and guidance to all Brex teams, protect Brex, advise on risk, and represent the company externally, negotiating with partners and interacting with regulators. Reimagining the financial system in a highly regulated environment requires creativity and resourcefulness, and we welcome the challenge. Where you’ll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you'll do Reporting to the General Counsel, you will lead Brex's Regulatory

aiaccountingfinance
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CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR1 is CLEAR's B2B identity verification business, serving enterprise, healthcare, and workforce customers through direct sales and partners. We are growing fast and need a Revenue Operations Leader who can build the operating model to match. This is a strategy and accountability role. You will own how the go-to-market team plans, measures, forecasts, and runs its process across the full customer lifecycle, from first touch through renewal and expansion. You will define what our revenue numbers mean and where they come from, make them consistent from rep to Board, and hold the team to the process that produces them. You will be the CRO's partner on where to invest and what is working. You have done this before at a growth-stage B2B company, you think like a finance partner as much as an operator, and you direct systems work without needing to do it yourself. What you'll do: Own CLEAR1’s revenue operating model, partnering with the CRO and Finance on annual and quarterly planning across capacity, quotas, coverage, pipeline targets, and investment decisions Establish a single source of truth for revenue performance by defining core metrics, data sources, and reporting across ARR, net new ARR, GRR, NRR, pipeline coverage, win rate, sales cycle, and CAC payback; own executive and Board-level reporting Lead forecasting and revenue accountability end to end across new business, renewals, and expansion, establishing clear definitions, cadence, and ownership while continuously improving forecast accuracy Build and enforce scalable processes

aisalesforcefinance
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O
OpenAI
📍 San Francisco• Full-time• Remote
10 days ago

About the Team Strategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward. As OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption. About the Role We’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability. You will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem. Reporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Priorities and what success looks like A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured. Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unres

REMOTEartificial intelligenceaifinance
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F
10 days ago

Head of Talent Acquisition Location: New York, NY, onsite 5 days per week Role type: Full time Reports to: President The Role Flowcode builds the infrastructure that turns real world touchpoints into measurable, actionable first party IDs, enabling F500 brands to personalize consumer experiences at scale. One of Flowcode’s founding principles is “the product is the team, and the team is the product.” We treat hiring with the same level of rigor we apply to product development. We have an extremely high hiring bar (the “pinhole process”), which to date we have applied by brute force. Our CEO, President and our executive team each personally read resumes, sit on interview loops, and close candidates. It works. But it also means our hiring speed is capped by the calendars of the ten busiest people in the company, and our pipeline stops the moment one promising candidate appears. We are not hiring a coordinator, a req-filler, or a "people partner who also does recruiting." We are hiring the person who owns the talent bar, the pipeline and the close. You are relentless in your proactive pursuit of top 1% talent, and you never consider the pipeline “good enough”. You treat every day as an opportunity to source the next generation of leaders for Flowcode, and you are consistently refining differentiated strategies to attract and retain elite talent. What you'll own The talent bar: You define, in writing, what "top 1%" means for each function at Flowcode, with calibrated scorecards and interview questions — and you hold the line when a hiring manager, or anyone else at the company, including the executive team, wants an exception. An always-on pipeline: You do not just open requisitions when a seat empties. You have named, warm, mapped talent for our most critical roles at all times, including seats that are currently filled. Outbound and referral as the default: Job boards produce volume; direct sourcing and referrals produce our best people. You flip the

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