Jobiba hiring network

Helpdesk Operator Jobs

204 active opportunities Β· Updated for October 2026

Fresh results

15 shown

Explore current helpdesk operator jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Job description β€’ You will perform the day-to-day data centre/computer operations (such as running the batch programs, printing of reports, systems and data backup, tapes/cartridges preparation and storage, etc). β€’ You will be required to pro-actively monitor the data centre systems' uptime and performance (such as Server, Midrange and/or Mainframe systems, Networking equipment, Telecommunication connections, Email and Security Systems, Data Centre environment, etc) to prevent any down time or low performance. β€’ You will diagnose and log down hardware problems into incident ticketing system, coordinate the problem resolution with the respective vendor or second level support personnel. β€’ You will liaise with the vendors and other technical teams on any data centre related maintenance and installation activities. β€’ You will also assist to provide helpdesk and basic IT troubleshooting support. β€’ You will also assist in other IT related projects implementations. Job Requirements: β€’ "A" Level Holders, ITE Graduates, Diploma and Degree Holders are welcome to apply. Those with at least 2 years of working experience will be considered for senior roles. β€’ Experience in operating Windows Server, UNIX and/or AS/400 systems. β€’ Good in work prioritization and able to maintain the service levels. β€’ A detailed and systematic person, following the data centre operating procedures. β€’ Willing to perform 12-hour Shift Work.

F
Fin
πŸ“ Chicagoβ€’ Full-timeβ€’ $109K – $130K/yr
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is a complete customer service platform, and the leader in AI for customer service. This is a unique opportunity to lead a support team at a support focused company, and showcase our vision for AI first customer service experience. You will be leading a high performing team of Technical Support Specialists and Technical Support Engineers while managing all aspects of delivering an exceptional customer experience for our customers. We’re looking for a motivated, independent operator, who is comfortable wearing multiple hats and is energized by constant change. The ideal candidate will have exceptional customer service skills, solid technical experience, an interest in AI and proven experience successfully leading and contributing to a distributed customer support team at a SaaS organization. As a company we are majorly focused on AI so we hope you’ll be excited about the way AI is changing the customer support world and experience for our customers. What will I

O
OpenAI
πŸ“ San Franciscoβ€’ Full-time
1mo ago

About the Team OpenAI’s Sourcing and Procurement organization helps the company acquire and scale the products, services, and partnerships needed to advance its mission. As the organization grows, we are looking for a strategic builder-operator to establish an AI-led contracting capability that improves speed, consistency, and execution across the company. In this role, you will partner with leaders and stakeholders across Procurement, Legal, Finance, Security, Engineering, and business teams to design and oversee the contracting process from intake through negotiation and lifecycle management. You will bring structure to ambiguity, align partners around shared priorities, and build repeatable operating mechanisms, responsible AI-assisted workflows, and a centralized contract lifecycle management (CLM) system of record that enable sourcing coordinators to execute agreements consistently and help the business scale. About the Role As a Contract Management Lead, you will build, lead, and continuously improve OpenAI’s AI-led contracting help deskβ€”a new capability designed to scale contract drafting, review, negotiation, and lifecycle management without significantly increasing headcount. You will own the service strategy, operating model, delivery oversight, coordinator enablement, workflow design, and performance tracking. Sourcing coordinators will manage day-to-day negotiations and agreement execution; you will ensure they have the tools, playbooks, training, guidance, and escalation support required to deliver timely, consistent, and well-governed outcomes. This is a builder-operator and service-ownership role for someone who combines strong commercial contracting and legal-language fluency with a product-management mentality. You will be hands-on in building the systems, playbooks, AI-enabled workflows, and reporting that support the contracting deskβ€”not in personally negotiating every agreement. You will use a contract lifecycle management (CLM) platform as the c

πŸ””

Get new helpdesk operator jobs by email

Daily job updates Β· Unsubscribe anytime