Hp Poly in India

Financial Analyst Description - Job Summary • This role is responsible for supporting financial management by analyzing, reporting, and reconciling financial and operational results, identifying and researching variances to plans, and providing recommendations to key stakeholders. The role engages in budgeting and forecasting processes while ensuring reporting compliance. The role supports priority projects and maintains strong relationships with internal stakeholders. Responsibilities • Performs data extraction as well as diagnosis of financial drivers, and leverages analytics to make recommendations to key stakeholders. • Conducts comprehensive financial analysis for specific functions or business units, addressing financial business issues and providing valuable analytics to support key business initiatives. • Provides inputs for monthly review of expenses and capital for budgeting and forecasting process and analyzes variances with operational analytics and insight. • Interprets financial reports, including forecasts, budgets, income statements, balance sheets and cash flow documents. • Acquires a comprehensive understanding of the organization's financial processes and gains proficient knowledge of the company's operations and business. • Supports business by closing the books, analyzing variances and trends, and developing financial forecasts that are consistent with the business objectives of the organization. • Ensures compliance with reporting standards and corporate policies and the integrity of external and internal reporting. • Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. • Supports priority projects with direction, maintaining relationships with internal stakeholders an

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

Field Technical Support Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using established

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

Senior Data Scientist Description - The Team We are an expanding team at HP that develops applications that make use of Generative AI and Large Language Models. We work with business units mainly from the Commercial Organization to develop and run solutions that help our sales teams and customers. Responsibilities Defines and implements AI solutions to create business value and innovation. Works with Data Science leaders to develop new innovative solutions to existing or new business challenges. Develops clear presentations for business stakeholders and managers. Manages relationships with business partners to evaluate and foster data driven innovation, provide domain-specific expertise in cross-organization projects/initiatives. Knowledge & Skills Proficiency in Python and PySpark Programming: Strong coding skills in Python for data manipulation, model development, and integration with Azure services. Experience with Azure Services: Knowledge of key Azure services like Azure Machine Learning, Azure AI Search, and Azure Functions for deploying RAG systems. Expertise in Databricks: Ability to design, develop, and optimize workflows in Azure Databricks for data processing and feature engineering. Understanding of NLP and GenAI concepts: Familiarity with Large Language Models, prompt engineering for LLMs, vector databases, and Retrieval Augmented Generation (RAG) systems. Experience in Applied Statistics and Algorithms: Use statistics, mathematics, algorithms, and programming to address business challenges. Familiarity with the deployment and scaling RAG systems in production, using Azure’s containerization options such as Docker, AKS (Azure Kubernetes Service), or Azure Funct

Senior Data Scientist Description - Job Summary • This role is responsible for enabling innovation and creativity by bringing cutting edge perspectives on adopting latest data mining and modelling techniques. The role understands current complex business problems and future business strategy to assess, build and deploy required data mining and modelling capabilities. The role is involved in driving standardization, productivity and cross team learning by establishing processes and SOPs for entire data model development lifecycle. The role drives excellence through continuous improvement in model accuracy and reliability. Responsibilities • Leads organization wide team or teams of other data science professionals in complex projects to mine data using modern tools and programming languages. • Defines models to uncover patterns and predictions creating business value and innovation. • Manages and creates relationships with business partners to evaluate and foster data driven innovation, provides domain-specific expertise in cross-organization projects/initiatives. • Ties insights into effective visualizations communicating business value and innovation potential. • Works with various stakeholders, including business leaders, engineers, product managers, and data analysts, to identify business problems and develop data-driven solutions. • Prepares and presents literature, presentations, invention disclosures for peer review & publication in industry data science domain initiatives and conferences. • Assures insights are communicated regularly and effectively, reviewing designs, models and data compliance. • Defines, communicates and drives data insights/innovation into the business. • Leverages recognized domain expertise, business acumen, and overall data systems leadership to influence decisions of executive business

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Manager - Supply Chain Operations Description - Job Summary • This role is responsible for leading all aspects of supply chain and operations for multiple product lines within the organization, ensuring operational excellence and alignment with the organization's goals. The role supervises and leads a team of operations professionals (exempt individual contributors) providing guidance, support, and performance evaluations. The role includes managing supply chain logistics, production, procurement, inventory, and distribution. Responsibilities • Undertakes accountability for supply and demand activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets global and regional planning requirements. • Manages a team of exempt individual contributors that typically support a moderately complex global business unit. • Ensures the delivery of products and services that meet the performance metrics defined by senior management. • Manages the demand and supply matching activities, connecting planning to execution and identifying issues and their impact. • Consults with business leaders to guide and influence strategic decision-making within a limited scope. • Proactively identifies opportunities for process improvement and policy development and engages in their design and implementation. • Drives countries' trade compliance programs to realize efficiencies and advantages in the supply chain. • Drives budgeting, forecasting, and financial analysis to support cost-effective operations. • Collaborates with multiple stakeholders to maintain successful operations, addressing any roadblocks or challenges. • Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the proce

Senior Machine Learning Engineer Description - We are looking for a Senior MLOps Engineer to design, build, and operate the infrastructure that enables machine learning models and large language models to be deployed safely, reliably, and at scale. In this role, you will create the end-to-end capabilities required to move models from experimentation into production, expose them through secure and highly available endpoints, and enable users and applications to interact with AI-powered services. You will work across AWS and Databricks to establish robust CI/CD pipelines, model-serving infrastructure, observability, governance, rollback mechanisms, and operational standards. You will partner closely with data scientists, machine learning engineers, software engineers, security teams, and platform engineers. The ideal candidate combines strong cloud and DevOps engineering skills with a practical understanding of machine learning systems, LLM deployment patterns, and production reliability. Key Responsibilities MLOps Platform and Architecture Design and implement a scalable MLOps platform using AWS and Databricks. Define reference architectures and reusable deployment patterns for traditional machine learning models, deep learning models, and large language models. Build standardized workflows that move models from development and validation into staging and production. Develop self-service capabilities that allow data scientists and ML engineers to deploy models without manually managing infrastructure. Establish clear separation between development, testing, staging, and production environments. Design multi-region or multi-availability-zone architectures where required by business continuity and availability objectives. CI/CD and

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role plans, executes, and monitors software development projects, ensuring they are delivered on time, within budget, and according to quality standards. The role identifies potential risks and challenges in software projects and implement strategies to mitigate these risks for successful project outcomes. Responsibilities • Oversees the software application development projects and team of junior developers. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Provides technical support for the development and implementation of applications dealing with complex high-performance computing systems. • Defines and documents product requirements, user stories, and epics and works closely with the agile team to execute on the product backlog. • Leads multiple project teams of other software applications engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration. • Manages and expands relationships with internal and outsourced development partners on software applications design and development. • Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. • Provides domain-specific expertise and overall software applications leadership and perspective to cross-organization projects, programs, and activities. • Drives inno

Data Engineer Description - Key Roles Designs and establishes secure and performant data architectures, enhancements, updates, and programming changes for portions and subsystems of data pipelines, repositories or models for structured/unstructured data. Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. Writes and executes complete testing plans, protocols, and documentation for assigned portion of data system or component; identifies and debugs, and creates solutions for issues with code and integration into data system architecture. Collaborates within a project team of other data engineers to develop reliable, cost effective and high-quality solutions for assigned data system, model, or component. Analyzes data inaccuracies, identifies opportunities and supports the development of automated solutions to enhance overall quality of the enterprise data. Identifies problematic areas and conducts research to determine the best course of action to correct the data; identifies, analyzes and interprets trends and patterns in complex datasets. Works cross-functionally with different departments to assess, define, and develop report deliverables. Represents the software data engineering team for all phases of larger and more-complex development projects. Provides guidance and mentoring to less experienced staff members. Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Technology, Software Engineering, Statistics/ Mathematics, or any other related di

Android Framework Engineer Description - Job Summary • This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role works collaboratively with cross-functional teams to create functional, user-friendly, and reliable software solutions. The role conducts testing, debugging, and troubleshooting to ensure that software applications are free of defects and meet high-quality standards. Responsibilities • Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms. • Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution. • Investigates and resolves technical issues reported by users or identified during testing and usage. • Writes and executes complete testing plans, protocols, and documentation for assigned portion of application. • Collaborates with cross-functional teams, including product managers, designers, and quality assurance teams, to implement new features and functionalities in software applications. • Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly. • Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem. • Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution. • Represents the software applications enginee

Marketing Data Scientist — Bengaluru, Karnataka, India. Apply via Workday.