About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership Own technical delivery from design alignment through production rollout and Stabilization Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements Ensure solutions align with Ema's agentic arch
Jobs in United Kingdom
Implementation Associate in United Kingdom
15 active opportunities · Updated September 2026
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Explore current implementation associate jobs across United Kingdom. Filter by work mode, employment type, experience, department, date posted and distance.
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,
Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR
About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. Design, build, and deplo
As an Engineering Manager on Coder’s Agentic Engineering team, you’ll lead engineers building and evolving the systems behind our agentic development experience. You’ll help make agents more capable, reliable, and useful across real development environments. You’ll guide technical direction, grow the team, and keep execution sharp. You’ll work closely with Engineering, Product, and Design across the agent harness, integrations, and developer workflows. What you’ll do here Lead and grow a team within our Agentic Engineering organization. Set technical direction across the agent harness, integrations, and workflows. Stay close to the code and contribute to architecture and implementation decisions. Evolve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Partner with Product and Design to turn agent capabilities into useful developer experiences. Improve reliability, performance, and operability across agentic systems. Coach engineers, raise the technical bar, and create clarity around priorities and tradeoffs. What we’re looking for Experience managing and growing software engineering teams. Strong hands-on engineering experience with Go. Experience with React and TypeScript. Hands-on experience building systems around LLMs and agentic workflows. Experience with model APIs, tool calling, context management, or agent loops. Strong distributed systems knowledge. Working knowledge of AWS. Strong technical judgment and comfort working through ambiguity. A track record of helping engineers grow while maintaining a high execution bar. Our tech stack Backend: Go, Postgres Frontend: TypeScript, React Infrastructure: AWS, Kubernetes Observability: Prometheus, Grafana CI/CD: GitHub Actions Bonus tacos if you have (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience building coding agents, developer tools, or cloud development enviro
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed AI Engineers work directly with customers owning Gen AI strategy and implementation. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems at the largest scale. You will have ample opportunity to contribute learnings from the field back to the Palantir AIP product suite. You will be on the forefront of extending Palantir's existing footprint and strategy into new markets and problem spaces opened up by Gen AI. Core Responsibilities Forward Deployed AI Engineers’ responsibilities look similar to those of a hands-on AI startup CTO: you’ll work in small teams to own delivery of high stakes projects with clients. A day’s work may include building LLM workflows on a large scale, interacting with customers to understand their needs and set their AI strategy, but the most impact will be driven by implementing solutions into the real world of our partner's organisations. Do you aspire to be an entrepreneur or an Applied AI leader? We believe Palantir is the best place — with the best colleagues — to learn how!
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an integral member of our Implementation Team, the Project Manager will drive the software implementation process for our high-impact, global client accounts. You will be responsible for collaborating closely with the region’s Sales and Customer Success teams as well as other global cross-functional teams. Working within a fast-paced and execution-focused team, you will play a pivotal role in optimizing processes, driving operational excellence and enabling our clients’ success. You will engage directly with a diverse range of stakeholders, from C-suite executives to frontline staff, tailoring your approach to ensure clarity, alignment, and buy-in at every level. Internally, you will work across teams to break down silos, streamline processes, and drive cross-functional collaboration. Externally, you will act as a trusted advisor to Mindbody clients, guiding them through implementation and ensuring a smooth transition that maximizes value. Your ability to influence, communicate, and execute effectively across regions will be key to delivering long-term success for both our customers and the business. About the rol
About the Team The Applied AI team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our ADEs in the Large Enterprise segment, you’ll help companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the Role We are seeking an Applied AI Engineering leader to ensure the technical success of our most strategic Large Enterprise customers across EMEA. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology. This role is open in both our London and Munich offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the strategy and operating model of the Large Enterprise Applied AI team, ensuring alignment with company objectives and the evolving needs of our customers. Lead, build, and mentor a team of high-performing ADEs to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption. Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps. Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Commercial Finance Business Partner Role Overview We are seeking a Commercial Finance Business Partner to lead the financial review, onboarding and commercial governance of new THG Ingenuity clients. This is a highly visible role that sits at the heart of Commercial, Operations, Solutions and Finance, ensuring client contracts, billing structures and operational processes are accurately translated into scalable financial and system solutions. The successful candidate will own the commercial finance onboarding process from contract review through to billing implementation, ensuring clients are integrated efficiently, commercially aligned and capable of being billed accurately from day one. The role requires exceptional organisation, attention to detail and stakeholder management skills, with a strong focus on governance, contract management and process improvement. In addition, the role will lead a team of four finance professionals responsible for revenue accounting, client profitability analysis, inventory finance, forecasting and fixed cost management. Key Responsibilities Commercial Review & Client Onboarding Lead the financial review of new client opportunities and contract negotiations. Assess commercial viability, profitability and operational implications of new business opportunities. Partner with Commercial, Solutions and Operations teams to ensure a seamless onboarding process. Ensure contractual commitments, pricing structures and billing requirements are fully understood and successful
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Assistant Financial Controller - Fulfilment Operations Role Overview We are seeking an Assistant Financial Controller/Management Accountant to support the financial performance of THG Ingenuity's fulfilment operations. This role plays a key part in operational costing, commercial analysis, forecasting, budgeting and business partnering across multiple fulfilment sites. The successful candidate will work closely with Site Leads, Operational Leadership and Commercial teams to provide financial insight, challenge assumptions, improve profitability and support strategic decision-making. The role will also support new client onboarding activities, ensuring operational requirements are understood and reflected within financial models and forecasts. Key Responsibilities Business partner fulfilment Site Leads, supporting and challenging financial and operational performance. Own weekly forecasting processes & operational reporting for a designated fulfilment site. Produce and analyse Cost Per Unit (CPU) reporting, identifying risks and opportunities to improve profitability. Deliver weekly and monthly variance analysis against forecast, budget and prior year. Support annual budgeting and periodic reforecasting activities. Support financial requirements for new client onboarding and implementation projects. Review labour, warehousing and operational cost performance, driving accountability across sites. Assist with month-end activities, reporting and financial controls. Identify opportunities t
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Technology is the driving force behind THG Ingenuity, and it starts with our people. We are ambitious with our goals and challenge conventional thinking. THG Technology is different because we support every single person to make massive impact and drive their own work. Our people are always learning, and we work every day to ensure our technology, from our software platforms, to our ML capability and beyond, is world class. This enables us to keep powering THG ingenuity and our partners on a global scale. Responsibilities: · Facilitate the generation of solutions, validating and prioritysing before driving implementation · Define project scope, objectives, and requirements. Develop a detailed project plan, including timelines, tasks, and resource allocation. · Build and lead a cross-functional team, assigning tasks, setting priorities, and ensuring collaboration among team members. · Identify potential risks and develop mitigation strategies to minimize project disruptions. · Maintain open communication with stakeholders, providing updates on project progress and addressing concerns or changes. · Ensure that the project's deliverables meet quality standards and specifications. · Allocate resources effectively to ensure that the project has the necessary tools, equipment, and personnel. · Monitor project timelines and adjust as needed to keep the project on track. · Address issues and obstacles that arise during the project, finding solutions to keep the project moving forward. · Maintain accurate proj
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable for the planning, coordination, governance, and execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment to scope, timelines, budget, and business outcomes. This role requires a highly experienced programme delivery leader who can establish strong governance, manage complex dependencies, mitigate risk, and successfully deliver one of WPP’s most significant Service Management transformation programmes. What you'll be doing: Programme & Project Delivery Lead the end-to-end delivery plan
Position Overview: We are excited to introduce a newly created Senior HR Business Partner role, partnering directly with the Senior Leadership Team (SLT) to drive organizational effectiveness, leadership capability, and strategic workforce planning across the business. Central to the role is holding senior leaders accountable for their own growth as leaders: coaching them with the same rigor they are expected to apply to their teams, so that as leaders level up, their team’s level up alongside them. You will help drive effective people practices by balancing business priorities with employee experience and will play a key role in evolving Diligent’s HR operating model toward more strategic, AI-enabled ways of working. The ideal candidate is collaborative, business-minded, and solutions-oriented, with strong judgment, communication skills, and the ability to build trusted relationships with senior stakeholders – while being direct enough to hold them to account. Key Responsibilities Serve as a senior strategic HR partner to the Senior Leadership Team (SLT) for an assigned business unit or regional pod, leading org design, talent planning, succession planning, and coaching. Develop the people strategy for the business unit or function you support, in partnership with senior leadership, translating business strategy and objectives into a people plan that delivers maximum impact. Lead strategic workforce planning for the business unit — including how work is organised across people and AI agents — and navigating the balance between building AI capability and developing the human skills needed for the future in an AI-first organisation. Partner with the HR Director on implementation and functional roll-out of the broader people strategy. Lead the business unit’s talent and performance cycles, including goal-setting/OKR cadence, SLT-level calibrations, compensation review for the SLT-and-below population, and 9-box grid review. Drive turning workforce, engageme
About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary As a Senior Machine Learning Engineer in the Applied AI team at Graphcore, you will contribute to advancing AI technology by developing and optimising AI models tailored to our specialised hardware. You will work on large scale systems where performance is critical to the success of our projects. Working closely with the Software development and Research teams, you will play a critical role in identifying opportunities to innovate and differentiate Graphcore’s technology. We seek engineers with strong technical skills and an understanding of AI model implementation at scale, eager to make a tangible impact in this rapidly evolving field. The Team The Applied AI team’s role is to be proxies for our customers, we need to understand the latest AI models, applications, and software to ensure that Graphcore’s technology works seamlessly with the AI ecosystem and at scale. We build reference applications, contribute to key software libraries e.g. optimising kernels for efficiency on our hardware, and collaborate with the Research team to develop and publish novel ideas in domains such as efficient compute, model scaling and distributed training and inference of AI models for multiple modalities and applications. If you're excited about advancing the next gen
As a Senior Software Engineer on Coder’s Agentic Engineering team, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments. You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences. What you’ll do here Design and build production systems in Go, with work across React and TypeScript where needed. Improve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Build reliable integrations between agents, workspaces, tools, and developer infrastructure. Own projects from implementation through rollout and iteration. Contribute to design reviews, code reviews, and technical discussions. Partner with Product and Design to turn agent capabilities into useful developer experiences. Improve the reliability, performance, and operability of agentic systems. What we’re looking for Strong experience building and operating production software systems. Hands-on experience with Go. Experience with React and TypeScript. Experience building systems around LLMs or agentic workflows. Familiarity with model APIs, tool calling, context management, or agent loops. Good understanding of distributed systems and production reliability. Working knowledge of AWS. Strong problem-solving skills and comfort working through technical ambiguity. Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing. Bonus tacos if you have Experience building coding agents, developer tools, or cloud development environments. Experience with MCP, agent tools, or multi-agent systems. Experience with remote execution, sandboxing, or isolated compute. Experience building integrations across multiple model providers. Experience with AW
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