This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation. This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment. You Will: Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment. Communicate clearly, empathetically, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the tier’s scope and escalate with clear context and documentation. Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience. Stay current on relevant process and product updates through the provided resources. Ideally You'd Have: Prior experience in high-volume customer support, platform support, or similar. Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision. Strong written and verbal English communication skills, with the ability to communicate clearly and professionally. Familiarity with customer service SaaS tools, Slack, and Google Workspace. Working Model & Tools: This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term. Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs. Company
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Join the team shaping the future of AI at Scale. Scale builds RL environments: sandboxed replicas of the digital spheres where real knowledge work occurs and built from the operating data of the companies that actually hold it. As the Data Acquisition Lead , you will own the commercial motion that gets us that data end to end. You will figure out which companies sit on the data for the next domain worth owning and then go and get it. This is a zero-to-one function with no playbook. You should be prepared to wear many hats, from thesis-driven dealmaker to hands-on operator to technical translator between commercial and Research teams. You will: Map the supply side. Work backwards from where labs are pushing to the specific organizations holding the underlying data. Build a thesis on which domains are worth owning and in what order. Invent the deal structures. You'll work with Scale’s legal team to define the first version of how these transactions get priced. Close. Own it from cold outreach to signature. Close the loop with the technical side. You need to hold a real conversation about what makes a dataset trainable and become an expert in what makes this underlying data valuable. Build the machine. Do the work by hand first, then turn what you learn into a repeatable pipeline. Ideally, you’d have: 5+ years across some mix of business development, corp dev, commercial strategy, or early-stage GTM. The label matters less than a track record of building a commercial motion that didn't exist before you got there A strong track record of managing important external relationships Strong business judgment and the ability to evaluate partnership value quickly Clear communication skills and comfort working with senior stakeholders Ability to operate independently while staying closely connected to cross-functional teams A practical, hands-on approach to building new functions from the ground up Comfort working in fast-moving, ambiguous environments Experience in
About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. Role Overview As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. Key Responsibilities Customer Integration & Deployment Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows Deploy and configure AI models and agents within customer security and compliance boundaries AI Agent Development Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation Architect multi-agent systems that orchestrate between different models, tools, and data sources Implement evaluation frameworks to measure agent performance and iterate toward business objectives Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement Prompt Engineeri
Scale AI sits at the forefront of enabling machine learning for advanced robotics systems. As an Operations Program Manager focused on data creation for robotics models, you will design and execute the solutions, tools, and processes that power high-quality training data at scale. You’ll ensure precise, timely delivery of datasets that drive perception, manipulation, and autonomous decision-making in robotic platforms. With rapid growth, new customer onboarding, and continual product innovation, we face both strategic questions and hands-on operational challenges—your contributions will be key to solving them. You will be part of a highly motivated team of operators and collaborators who will ensure steady delivery and customer satisfaction. You are relentless in driving stellar results, running pilots, tests, and experiments, then handing over new designs to a team of skilled operators. The blend of operations, process improvement, and cross-functional leadership make this a unique and exciting role that will provide an opportunity to work with multiple teams (e.g., Engineering, Marketing, Operations, Analytics, and several others) across the company and around the globe. You will: Drive some of our most critical operational processes Improve existing processes and tools globally Collaborate with stakeholders to improve processes for new and existing customers Create an effective feedback loop between the frontline, product, strategy, and customers Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy Ideally you'd have: Industry experience in supply chain, finance planning, in an operational role and/or in a top tier consulting firm An undergraduate degree from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business Experience leading day to
Overview Scale’s Finance Systems and Automation team is looking for a builder-oriented team member to help design and develop integrations, automations, and AI agents that streamline workflows across Finance, Accounting, People, and Recruiting. In this role, you will work closely with stakeholders across Finance, Accounting, People Operations, and Recruiting to understand their workflows and build integrations, automations, and agentic workflows that reduce manual effort and accelerate execution across these teams. You will leverage our internal data infrastructure, system integration tooling, and emerging AI platforms to architect scalable solutions — from traditional system integrations to intelligent agent-driven workflows — that serve as the foundation for long-term operational efficiency. We’re looking for someone who thrives on connecting systems, automating repetitive processes, and pushing toward more autonomous, AI-assisted operations. You should be comfortable navigating ambiguity, designing solutions that scale, and rigorously validating outcomes end to end. What You’ll Do Design and build agent-driven workflows and automation systems across People Operations, Recruiting, Finance, and Accounting Identify opportunities to replace manual or rules-based processes with agentic workflows Partner with stakeholders to translate business processes into scalable, automated solutions Lead the implementation of end-to-end workflows, from requirements through deployment and validation Automate candidate-to-employee transitions (e.g., Greenhouse → HRIS → provisioning systems) Build workflows to manage employee lifecycle events such as onboarding, transfers, and offboarding Automate approval flows and data synchronization across People, Finance, and Recruiting systems Support accounting and finance workflows through scalable integrations and automation Design and implement the underlying integrations and data flows that enable reliable automation and agent behavior Est
At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. We’re looking for a Field Marketing and Events leader to continue to build and manage Scale’s robust Gen AI and Research field marketing and events program, including but not limited to Scale hosted executive events, Scale hosted practitioner events and meetups, research conferences, and our annual flagship conference, AI Leadership Summit. You will join a rapidly growing team with the opportunity to manage and execute events from start to finish, drive lead generation and pipeline growth, and plan event programming with the largest names in AI. The successful candidate will have a solid understanding of technology, model builder, and research markets, strong project management skills, a strategic mindset, ability to manage and grow a team, and a passion for AI & technology. You will: Own annual planning for all Gen AI and Research events including strategy and budget Establish event activities in line with sales goals and deal acceleration, prioritizing goals from the go-to-market leadership and business development teams on event location and audience Manage team of field marketing and events managers who will execute on planning and logistics. This role should have a player-coach mentality and ability to also execute on nuts to bolts planning for all executive dinners, meetups, happy hours, sponsored trade shows, and hosted conferences Manage contractor relationships including event production firms and outside vendors, and event budgets Align with growth marketing on marketing campaigns and marketing qualified lead (MQL) reporting Track event campaign performance, measuring ROI, results, and metrics through Salesforce and own any course correction for events that are not performing Own all aspects of Scale hosted conference, Scale AI Base Camp, including venue selection, vendor management, logistics, speaker
About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. Role Overview As a Senior Staff Frontier Agents Engineer on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, architect custom AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a hands-on technical role that combines deep engineering expertise with customer-facing problem solving. You'll work directly with customer engineering teams to integrate AI into their critical workflows. Key Responsibilities Customer Integration & Deployment Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows Deploy and configure AI models and agents within customer security and compliance boundaries AI Agent Development Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation Architect multi-agent systems that orchestrate between different models, tools, and data sources Implement evaluation frameworks to measure agent performance and iterate toward business objectives Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement Prompt Engineering & Optimization Create sophisticate
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Director, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, dem
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. The Director, Finance Systems will lead the strategy, architecture, implementation, and ongoing evolution of the systems and technology that enable Finance to operate effectively at scale. This leader will partner across Finance, Accounting, Tax, Treasury, Operations, IT, HR, and other business functions to build an integrated, automated, and data-driven Finance technology ecosystem - ensuring we are using the right tools and workflows, leveraging automation and AI where appropriate, to operate lean without sacrificing rigor. This role is ideal for a finance-minded technology leader who understands that great systems are not simply implementations—they are the foundation for scalable processes, reliable data, strong controls, faster decisions, and an increasingly AI-enabled Finance organization. This role is remote, based out of the United States or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You bring a deep understanding of finance and accounting processes, paired with expertise in technology, data, and systems. You are comfortable discussing financial close, revenue recognition, inventory accounting, and financial pla
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Manager, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, demo
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we are building the next generation of AI and RISC-V compute. In this role as the VP of Information Technology you will be responsible for building and scaling the internal technology foundation that helps the company move fast, stay secure, and operate reliably across teams and geographies. This is a high-impact leadership role for someone who can own enterprise systems, infrastructure, security partnership, end-user experience, and global IT operations while helping the business scale with discipline. This role is hybrid, based out of Austin, TX; Santa Clara, CA; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced AI architect and innovation leader who treats IT as a business force multiplier, not just support. Skilled at scaling IT infrastructure, enterprise applications, and security in fast-moving, high-growth environments. A hands-on leader who sets clear visions, manages expenses, and builds team capabilities. Clear, direct communicator capable of aligning technical teams and business stakeholders without unnecessary process. Comfortable bridging executive strategy with tactical execution acro
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. At Tenstorrent, we are building the next generation of AI and RISC-V compute. This role supports our CVP of Operations by turning priorities into execution, driving cross-functional programs forward, and making sure important work does not stall between teams. It is a high-trust role for someone who can bring structure to ambiguity, keep leaders aligned, and move quickly without creating noise. This role is hybrid, based out of Santa Clara,CA; Austin,TX; Boston,MA; or Toronto,ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are High-agency operator who moves seamlessly between executive-level priorities and day-to-day execution, owning end-to-end outcomes. Proven at driving complex cross-functional work across operations, finance, legal, recruiting, and business partners. Deep understanding of the semiconductor business, including development timelines, product portfolios, manufacturing, sales and operations planning, and financial investments. Clear, direct, and organized communicator who brings structure, follow-through, and sound judgment to fast-moving, ambiguous environments. Trusted partner to senior leadership, anticipating needs, press
POSITION DESCRIPTION Title: Manager, People & Culture Employer: Tracxtion Team: People & Culture Hybrid: 3 days in-office weekly Company Overview Tracxtion is a next-generation hybrid agency network built for the evolving landscape of customer experience and brand engagement. We help brands navigate a world where traditional media and marketing boundaries have blurred. By bringing together strategy, creativity, media, digital capabilities, and AI-enabled execution, Tracxtion delivers measurable results through a hybrid approach that combines exceptional human talent with cutting-edge tools and partnerships. From AI-powered advertising and content creation to media planning, experiential marketing, and in-store retail solutions, we partner with leading brands to create innovative, scalable, and impactful omnichannel experiences. Role Overview The Manager, People & Culture plays a critical role in delivering high-quality HR support and people programming across an assigned portfolio of 3 Traction Entities. Reporting to the Senior Director, People & Culture, this role combines strategic business partnership with hands-on execution. The Manager will support leaders, managers, and employees throughout the full employee lifecycle while contributing to broader People & Culture initiatives across the organization. This role carries entity-specific accountability and requires the Manager to develop a strong understanding of each assigned agency's business, culture, workforce, and people priorities. A key component of this role is HRIS ownership. The Manager will be accountable for data integrity, workflow configuration, process standardization, and system adoption within HiBob across their assigned entities. They will ensure the HRIS is not simply maintained but actively leveraged to improve people operations, reporting, and the overall employee experience. Core
ROLE: SENIOR FINANCE MANAGER LOCATION: TORONTO The Role Salt XC is looking for a Senior Finance Manager to lead the day-to-day financial management of The Kitchen, a large-scale embedded agency partnership with a Fortune 500 client. This role will be the primary Finance partner and point of contact for The Kitchen. While Salt’s broader Finance team will continue to execute transaction processing, including payroll, accounts payable, accounts receivable and expense processing, this person will sit at the centre of the operation—ensuring projects are financially controlled, billings happen on time, revenue and costs are appropriately recognized, reporting is accurate, and stakeholders have clear and timely visibility into the financial health of the business. This is an ideal role for someone with strong project accounting and revenue accounting experience who is equally comfortable working with Finance teams, agency operators, producers and senior client stakeholders. Key Responsibilities Project & Financial Management • Own the financial oversight of approximately 100-150 client projects annually • Maintain accurate project financials, including budgets, committed costs, actual costs, billings and project-level profitability • Ensure production costs and employee expenses are accurately captured and allocated to the appropriate projects • Monitor project financial activity from initiation through final reconciliation and close • Identify financial discrepancies, aging items and project risks and proactively drive them to resolution • Maintain strong financial controls while supporting the speed and flexibility required in an agency environment • Identify areas for efficiency and cost reductions Revenue, Billing & PO Management • Own the financial workflow between project teams, both internal and external, to ensure projects are billed accurately and on tim
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! Shifts: Morning, Day, Evening, Weekend, Part-Time About Part-Time Variable Schedule Roles at DashMart As a Variable Schedule Operations Associate , instead of a fixed weekly schedule, you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted weekly, and additional shifts may appear through shift swaps or peaks in demand. You will be expected to work at least one shift every four weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor. Reliability and communication are key — when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations. You’ll start with DashMart onboarding and initial training ( one shift ) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule. About the Role Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers. Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life. Warehouse Organization. Clean and o
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