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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb. We have a huge responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As a Complex Claims Manager in the Complex Claims, you will play a vital role in safeguarding the integrity of our Aircover platform by effectively identifying, investigating, and managing the risk and mitigation strategies in resolution of Complex and Large Loss claims. You'll manage partners to influence prioritization, drive accountability, deliver improvements, and scale changes on claims which impact Airbnb. You'll work with internal and external partners to influence prioritization, drive accountability, and deliver improvements. You will work closely with cross-functional teams to manage emerging risks / threats while enabling business growth in various markets. Philosophy will be to identify intelligence / risk gaps and work with other internal risk management teams (such as Trust team, and Safety team), third party adjusters, our partners, Platform Product Management, Global Crisis Management, Community support, Policy, Privacy Legal teams to strengthen Airbnb’s platform. You will be reporting at Monthly, Quarterly and Annual Business Reviews for your area. Yo

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Integrations & Application Engineering team owns the integration and automation platforms at Airbnb. We enable teams across the company to self-serve in connecting their systems and automating solutions, and we integrate Airbnb’s enterprise systems end-to-end. The team also builds and manages custom in-house solutions and the application infrastructure that supports them. This is a hybrid IC and people-leadership role focused on Finance integrations and automations. As a Tech Lead Manager, you will lead and grow a team of engineers while operating hands-on at a senior IC level, setting technical direction, owning delivery, and writing and reviewing code yourself. We’re looking for someone with deep ERP product knowledge who builds integrations in general-purpose languages, takes ownership of systems and people, and is enthusiastic about applying AI, building tools and integrations with Claude Code that extend what the team can do. A Typical Day Lead the Finance and ERP integration practice: set direction, run initiatives in parallel, and own the systems and processes your team supports. Balance management with hands-on work: unblock the team, review designs and code, and build complex integrations, backend services, APIs and MCPs yourself. Partner with Finance, Procurement, and cross-functional teams to translate requirements into integrations, automations, and reporting. Coach and grow engineers and contractors through design reviews, architecture discussions, and career development. Own the smooth operation of month-end financial integrations and reporting, proactively surf

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Homes team is responsible for growing Airbnb’s supply base and growing the destination business, ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The Difference You Will Make: As a Market Manager, your role will entail ensuring the health and growth of our supply in India. This will involve managing & growing Airbnb Supply and working very closely with your partners to ensure their growth. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of market success. This includes developing acquisition strategies, managing relationships with strategic partners—including creating new partnerships—and working closely with them to grow those relationships and make Airbnb the preferred platform of choice. You will also develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day: Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets. Conduct regular optimization calls and business reviews with partners to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Fraud & Safety Investigations (FSI) is at the heart of keeping Airbnb safe for the millions of hosts and guests who trust our platform every day. As part of Global Operations, FSI investigates and enforces on fraud and safety cases across the full user lifecycle — from account creation to post-stay — leveraging a team of internal and partner agents operating 24/7 across the globe. We're entering a new chapter: building AI-native, self-service operational infrastructure that lets our teams move faster, make better decisions, and focus their energy where it matters most. The Difference You Will Make: We're building a new team — Scaled Services —focused on the foundational capabilities that the entire FSI organization depends on: how we launch, how we measure quality, how we build tools, and how we use data. As the Senior Manager leading Scaled Services, you'll be on the FSI leadership team and report directly to the Director of Fraud and Safety Investigations. You will lead three teams spanning scaled implementation, data & internal tooling, and quality assurance and standards. This is a high-impact and leadership role: the process, tools, and systems your team builds and governs enables our global operational team to make the right decisions for our Airbnb community. You'll own three outcomes for the org: Scaled infrastructure: Build the tools, automated data models, and automated workflows the entire org needs to function. Self-service velocity: Create shared AI-ready data, metric definitions, and self-service infra so every domain and agent can move faster without dep

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners. The Difference You will Make: As a Market Coordinator, your role will entail ensuring the health and expansion of our supply in Europe and providing support to your regional team in executing projects and providing partner support. This will involve reactive account management of hotels and assisting the Market Managers in onboarding and optimizing the accounts. Aside from escalations and support to Tier 1 and 2 partners, this candidate will also be expected to deploy scale tactics and reactive management of Tier 3 accounts. This position is ideal for candidates who can juggle multiple projects and priorities while fostering collaboration with other teams. Additionally, we’re looking for someone with a deep understanding of Airbnb's mission and values, who can think outside of the box but always puts the team first. This role is based in Berlin (hybrid, 2 days a week in the office), and is not eligible for relocation support. A Typical Day: Build, manage and expand partner relationships in Tier 3 markets as well as providing white-glove support to our Tier 1 accounts with anything from content u

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support Engineering (CS Eng) is responsible for the world-class technology, architecture, and solutions that power Airbnb’s global community support operations. The products and solutions we build support our customers, front line agents, and business process operations teams. They are a key driver of enabling Airbnb’s core business. As a member of CS Eng, you will have an opportunity to impact every person who travels or hosts on Airbnb. Under CS Eng, the Agent Core Products team has an opportunity for a Senior Engineer to help drive our initiatives. The team builds the core software that empowers our global support agents. The work has a direct impact on agent experience and impacts the quality of service we provide to our guests and hosts. The Difference You Will Make: We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. As a Senior Software Engineer, you will work in a team of talented and diverse software engineers to build solutions that improve the agent experience. You will play a significant role in shaping the technical vision and then delivering a solution that is flexible, efficient and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb. We are a high-impact team focused on driving double-digit percentage improvements across our key metrics through various strategic projects. We continuously advance the quality and efficiency of our product, emp

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Airbnb Payments team supports this mission by economically empowering Airbnb businesses and our global community of guests and hosts. Payments is a core part of Airbnb’s business and guest/Host experience, operating across global markets, currencies, payment methods, regulatory environments, and partner integrations. We build and operate Airbnb’s in-house payments platform to support global scale, reliability, compliance, and product flexibility. The team works closely with Product, Design, Data Science, Finance, Legal, Compliance, Operations, and external payment partners to deliver trusted payment experiences for our community. The Difference You Will Make: As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for building and operating critical payments systems. You will set clear team priorities, create an environment where engineers and technical leads can do their best work, and partner cross-functionally to deliver high-quality outcomes for Airbnb's guests, Hosts, and business. You will be expected to navigate complex and ambiguous problems, balance near-term execution with long-term platform health, and help define a roadmap that supports scale, reliability, regulatory needs, and product innovation. You will partner closely with technical leads to make sound engineering decisions, reduce systemic technical debt, and uphold operational excellence for systems that move money at global scale. This role requires strong people leadership, technical judgment, stakeholde

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The AirCover team is charged with managing and growing the AirCover business inside of Airbnb. We have a responsibility to our community of Hosts and guests to be there when things don’t go exactly as planned with their reservations. We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community. The Difference You Will Make: As a Vendor Manager focused on operational vendor support, you will own the end-to-end management and performance of a portfolio of third-party partners that deliver critical operational services (e.g., third-party claims adjusting). Applying deep expertise in vendor management, SLA frameworks, and operational risk, you will exercise independent judgment across multiple sources of data to structure trade-off decisions, resolve complex and ambiguous problems, and hold vendors accountable to service, delivery, and cost outcomes for guests and hosts. You will operate with minimal oversight, act as a trusted advisor and resource to less experienced colleagues and internal stakeholders, and may lead vendor management projects or programs that shape how the broader function operates. A Typical Day: Own the day-to-day management and performance oversight of an assigned portfolio of vendors within established team strategy and governance. Lead daily/weekly performance forums, synthesizing multiple sources of operational and financial data to diagnose root causes, structure trade-off decisions, and drive action plannin

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Passport & Commerce builds the trusted account and commerce foundation that lets anyone, anywhere, become part of the Airbnb community — from their first sign-up, through the profile and connections they build, to every booking, benefit, and business transaction along the way. We're a newly formed org within Guest & Host that brings together identity and commerce foundations under one roof. Our mission is to move Airbnb beyond the transaction — building a world where accounts create trust, value sticks, and the benefits our community earns travel with them, and their businesses, wherever they go. You'll work closely with Payments and Wallet engineering, Identity & Privacy, Profile & Community, and Guest & Host product, design, and data science partners as we stand up this team's roadmap and technical foundations. The Difference You Will Make: As a Senior Software Engineer on the iOS team within Passport & Commerce, you will build the iOS experiences that bring various account features to life for millions of guests and hosts. You'll own complex features end-to-end, from technical design through launch, working closely with your backend, Android, and design counterparts. Success in this role looks like shipping reliable, performant iOS experiences that reach parity with our Android and web surfaces, establishing patterns other engineers build on as the iOS presence for this team grows, and becoming a trusted technical voice for iOS within Passport & Commerce. A Typical Day: Design and build iOS features using modern, declarative UI and unidirectional state

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a vision and mission driven company, and our Product Managers embody that mindset. Platform PMs imagine the ideal end state for our community first, work backwards from it, and deliver it in a scalable way. The AI Assistant team owns the agentic AI system that powers Airbnb's support experience for millions of guests and hosts. This is one of the highest-visibility applied-AI efforts at the company, and it sits at the intersection of large language models, platform thinking, and a genuinely two-sided marketplace. The Difference You Will Make: You will own the platform that determines how our AI Assistant reasons, retrieves, and responds: the layer that interprets each request and routes it, the knowledge and capabilities the assistant draws on, the actions it can take to actually resolve an issue, and the evaluation systems that keep it safe and accurate at scale. You will own what a good outcome looks like for the user, and the criteria we measure it against, working through partners who own the underlying knowledge and the engineering implementation. This is a role where Product both directs technical work and does it themselves. You will diagnose architectural problems, author the artifacts that become production behavior, and help drive engineering and data science decisions alongside your key partners. Support is high-stakes: people reach out when something has gone wrong, often with another party involved. You will be responsible for making those moments accurate, safe, and genuinely helpful, increasing how often the assistant fully and correctly resolves

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb’s Legal Department is a global team that will require working with diverse international colleagues around the world. The successful candidate will be someone who is adaptable, collaborative and embodies Airbnb’s Core Values. Candidates will be required to approach complex legal issues with a balance for local and global perspectives, while being adaptable to cultural differences and nuances. A genuine and demonstrated interest in Airbnb and a commitment to ethics, integrity and fostering a workplace that emphasizes diversity and belonging is a must. The Community You Will Join: Airbnb’s Legal team embodies the company’s innovative, forward-thinking spirit. At the frontier of the new sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb’s mission and leading as a 21st century company. The Difference You Will Make: Airbnb is looking for an experienced litigator to join our Risk and Regulatory group. Reporting to Airbnb's Lead Counsel, Litigation, Risk and Regulatory, the Senior Counsel, Litigation will own high-stakes disputes, investigations, and strategic counseling from first assessment through resolution, directing outside counsel and shaping our approach at every stage. This role is for you if you work well with business partners, bring a steady and positive presence,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Imagine getting off a long international flight, standing in the freezing rain, attempting to contact your Airbnb host, only to realize that they are not responding because the Airbnb that you booked was not real. The Listing Integrity team’s ultimate goal is to prevent experiences like this by proactively detecting and removing fraudulent listings (Homes, Experiences, and Services) so that guests can search and book on Airbnb with confidence. The team uses data driven heuristics, machine learning models, and customer service operations in order to accomplish this goal. The Difference You Will Make: As a Software Engineer on the Listing Integrity team, you will be working with data scientists, designers, product managers, and customer service operations to innovate new ways we can stop bad actors in the ever evolving fraudulent listing creation and financial losses associated with it by collaborating across team boundaries. On this team, you must have the curiosity to dig deep into various end to end systems in order to understand how and where the fraud occurs. Your curiosity will be rewarded with finding projects that have outsized impacts on decreasing fraud losses and protecting Airbnb users from bad experiences while on vacation. A Typical Day: Work with large scale back end systems to detect fraudsters, using rules and connecting to productionalized machine learning models. Work collaboratively with cross-functional partners including machine learning engineers, product managers, operations and data scientists, identify opportunities for business impact, und

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Team within Global Operations is the voice of the Airbnb brand, with over 20,000 ambassadors supporting our community and providing the glue that helps power millions of experiences and a sense of community and belonging for guests and hosts on our platform each year. Our organization deeply believes in providing a frictionless experience at scale, works across the company to ensure the support experience is integrated across the entire lifecycle, and endeavors to make support a secret weapon and strategic differentiator for our brand. The Difference You Will Make: As a Program Manager in Community Support, you are responsible for implementing large-scale, cross-functional and cross-platform programs that drive the strategic goals of the Community Support organization and Airbnb. You serve as the bridge between critical business functions such as Community Support, Marketing, Creative, Product/Platform, Design, Engineering, Policy and Comms teams, aligning stakeholders and shepherding teams through the process of bringing our strategic initiatives to life. You will deliver on the end-to-end scoping, planning, execution, and launch of initiatives to achieve success for our product, hosts, and guests. This high touch individual must come with experience working with seasoned executives, and be able to work with and influence stakeholders across entire organizations throughout Airbnb. You’ll play a critical role in bringing to life Community Support’s vision to build the world’s most loyal travel community through exceptional service. A Typ

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Airbnb Payments team supports this mission by economically empowering Airbnb businesses and our global community of guests and hosts. Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb’s belongs anywhere mission.We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts. Payments Transactions team and Payments Payouts team are part of the core platform of the Airbnb Payments ecosystem. The teams are building the core billing system and payouts system for Airbnb money movements. The team engineers are responsible for the seamless orchestration and recording of Airbnb’s payment obligations with our community. They initiate, advance, and realize Airbnb’s payment commitments with our community in a way that is reliable, accurate, timely, scalable, and auditable. The Difference You Will Make: We are looking for talented and self-motivated Senior Software Engineers who are passionate about working in this highly dynamic domain and collaborating with world-class XFN teams to advance our mission. As part