Integration Engineer Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Senior Analyst to own and evolve a best-in-class tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will sit at the intersection of operations and technology — driving systematic improvements, scaling tooling infrastructure, and ensuring agents across global vendor sites have the tools they need to operate efficiently and safely at Roblox's scale. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exceptional service to our internal customers. You will Administer and configure applications — including Zendesk, Absorb, JIRA, and other third-party and internally developed tools — to support 24/7 operations across multiple vendor sites. Design and implement queue and routing systems that reduce agent decision fatigue, enable quality support interactions, and support seamless multi-site operations. Analyze and translate b

As a Senior Manager, Growth Marketing, you will be responsible for developing and implementing lifecycle marketing tactics and programs to engage our developers throughout their journey to drive platform adoption, retention, and expansion. In this role, you have expertise in product-led growth strategies and tactics, dynamic, personalized messaging involving mediums such as email, in-product, and web for B2B SaaS users. You are obsessed with customer success and advocate for our users as much as you work to accelerate their journey on MongoDB Atlas. You have a solid knowledge of the customer journey, including onboarding, adoption, retention, monetization strategies and tactics, and running experiments both in and out of the product. This includes taking initiatives from ideation all the way through execution and continuous iteration. You also have experience in database segmentation and marketing to developers or a highly technical audience to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills. This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations. We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner. We are looking to speak to candidates who are based in NYC or Tysons for our hybrid working model. In particular, you will be Partnering closely with the Product teams to create digital experiences for our customers to engage, retain, and grow existing users Defining and executing marketing plans with the rest of the Growth M

About the Team The Safety Systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency. The Model Policy team aligns model behavior with desired human values and norms. We co-design policy with models and for models by driving rapid policy taxonomy iteration based on data and defining evaluation criteria for foundational models’ ability to reason about safety. Key focus areas include: catastrophic risk, mental health, teen safety and multimodal safety. About the Role Providing access to frontier AI systems raises complex questions around dual-use science and catastrophic risk. How should models respond to requests involving chemical synthesis, biological experimentation, or pathogen research? Where is the boundary between legitimate scientific inquiry and information that could enable misuse? How do we design policies that meaningfully reduce risk without unnecessarily restricting beneficial research? This is a senior role in which you’ll help shape policy creation and development at OpenAI for addressing biological and chemical risks. You will develop structured policy frameworks and taxonomies to guide safe model behavior. This role sits at the intersection of biosecurity expertise, AI safety research, and policy design. You will help ensure that frontier AI systems can support beneficial life sciences research, such as drug discovery, public health, and biosafety, while reducing the risk that these capabilities could be misused. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Design and maintain model policies governing chemical and biological risk, defining how models should safely handle dual-use scenarios. Develop structured taxonomies of chemical and biological risk that inform model training data, evaluation benchmarks, and safet

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We're seeking a Senior Product Manager with exceptional product sense to drive the user experience vision for tools at Replit. You'll focus on understanding developer and non-developer needs, designing intuitive AI interactions, and creating delightful experiences that that make coding accessible to everyone. You Will: Define and execute the user experience vision for AI-driven software creation Conduct deep user research to understand developer pain points and workflow needs Design AI-powered features that feel intuitive and magical to users of all skill levels Own user journey optimization from onboarding through advanced AI-assisted development Drive product strategy based on user feedback, market research, and competitive analysis Partner with design teams to create compelling AI interaction patterns and interfaces Who You Are: Obsessed with creating exceptional user experiences and have a track record of building beloved products Deeply empathetic towards developer pain points and make it a point to put yourself in users' shoes Strong at qualitative and quantitative analysis, turning user insights into actionable product decisions Excellent at storytelling and can articulate compelling user narratives and product visions Biased towards execution and learning through rapid iteration and user feedback Required Skills & Experience: 5+ years of product management experience with a track record of building exceptional user experiences Strong product sense and intuition for what makes great developer tools and experiences Experience conducting user research and translating insights into product strategy Deep intuition about AI trends and products, particularly in automation and natural language interf

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components. Designers at Palantir develop a deep understanding of the problems our customers face while solving some of the world’s most unique challenges. Our mission is to build generalizable and scalable solutions that elegantly handle the complexity of these problem spaces.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir Design Team is responsible for the human experience of using our software. Our team is growing rapidly, but we're committed to creating a tight-knit team environment that fosters trust, integrity, empathy, and growth. We work together in realizing a shared product vision, and regularly give feedback and critique to each other. Designing at Palantir is a varied experience. On a given day, you might be: leading a design sprint for your product team; designing a micro-interaction to make a complex analytical task feel simple; and/or advocating for UX consistency by creating flexible, reusable UI components.