Internal Communications Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities Troubleshoot and solve complex problems Analyze our processes and instigate changes to help scale our operations and improve user exp

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform (WPP) is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educates customers about the power of our platform, and drives our business success. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to modify. WPP offers exciting opportunities to have a major impact on Stripe's success, as stripe.com is often a user's first impression of the company, and the vast majority of signups come via the website. We'll apply data-driven rigor to our curiosity, and we'll come up with clever ways to get insight into important questions. We'll have the leeway to test out-of-the-box ideas alongside incremental ones. We'll apply Stripe's users-first mentality both internally and externally, crafting tangible productivity and quality-of-life improvements for colleagues while maintaining and elevating the quality of stripe.com. What you'll do As a software engineer, you'll design and build platforms and services that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on infrastructure and platform systems and produce direct user-facing business impact. Organizations is one of Stripe's biggest bets. You'll join

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for full-stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. Responsibilities Ensure our platforms are reliable, scalable, secure, and extensible Shape future-proof interfaces that are easy to build with Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Help drive sound technical decision-making and lead technical conversations with other teams across Stripe Debug production issues across services and various levels of the tech stack Who you are We're looking for someone who meets the minimum requirements

About the job Who are we? About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team. Key Responsibilities Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team Ensure an exceptional employee experience by simplifying key processes Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE) Coordinate and lead key projects for improvement across HR Identify best practices that can be applied to improve work tasks and processes Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking Promote and lead change Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape P

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of the Stripe public mission. The Presence pillar creates industry-leading designs for Stripe front door surfaces, educating customers about the power of our platform, sharing ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. While the team's mission anchors to web surfaces, this role lives deeper in the stack. You'll be the engine behind the experiences rather than the pixel-level presentation—APIs, data pipelines, model orchestration, and service reliability that make LLM-driven user experiences possible at scale. What you'll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a full stack engineer, you'll architect a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripes on the Government Relations & Public Affairs team operate in a fast-paced internal and external environment that requires collaborating with teams across our organization and with outside stakeholders. The culture is thoughtful, transparent, academically rigorous, and kind. In this role, you will have the opportunity to impact the trajectory of Stripe in the US and enhance financial innovation and inclusion. If you are a team player who wants to represent millions of businesses around the world growing on Stripe, we look forward to hearing from you! What you’ll do In this role you will deal with a diverse set of issues that straddle financial services, technology, internet regulation, and economic policy. You will define, shape, and advocate for initiatives that increase the GDP of the Internet. You will maintain deep relationships with Members of Congress, committee staff, key federal regulators, and the Executive Branch — building and executing legislative and regulatory strategies on issues central to Stripe's mission, including payments modernization, financial regulation, artificial intelligence, and the future of agentic commerce. This role must reside in the DC, Maryland, Virginia area. We are not accepting remote candidates. Responsibilities Work as part of our Government Relations & Public Affairs team across the globe to strategically develop, pursue, and execute policy objectives as part of Stripe's global poli

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Finance & Strategy (F&S) team serves as the strategic engine and financial steward of Stripe's businesses, connecting financial rigour with business judgment to drive sound capital allocation and accountability across the company. The Group Business Finance & Strategy team partners with some of Stripe's largest internal business organizations, driving planning, investment prioritization, and operational discipline across headcount and non-headcount spend. The team is responsible for financial reporting, business performance management, and driving the planning and forecasting processes that enable sound decision-making at the most senior levels of the organization. This role sits within F&S Bengaluru, a high-impact team whose mission is to enable F&S to "Grow for Free", driving process efficiency, centralization, and resource optimization so that senior F&S partners can focus on higher-order strategic work. About the Role We are hiring a Financial Analyst for Group Business F&S to build, standardize, and scale the reporting, planning, and process excellence functions that support Group Business Finance & Strategy. This role covers the full spectrum of Group Business F&S financial operations including headcount reporting and analytics, month end close accruals, opex reporting and BvA, business review preparation, and forward-looking planning cycles. The immediate and primary mandate is to esta

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Enterprise Account Executive covering strategic accounts, you’ll manage existing relationships and identify new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work strategic Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Expand business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 15+ years of sales experience, preferably selling a highly technical product to

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform that enterprises and SMBs use. Our team collaborates with many cross-functional teams—from Infrastructure to Product—at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow C

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe’s systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe’s payments processing globally. What you’ll do This is a Sao Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio. Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across solutions across Stripe’s payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We’re looking for someone w

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe’s front door surfaces, educating customers about the power of our platform, sharing Stripe’s ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe’s success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. What you’ll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a frontend engineer you will reimagine the user experience moments that contribute to acquisition journeys. You will build delightful and original interactive tools and resources that attract users. You will collaborate deeply across design, engineering, and cross-functional teams and work across teams and tech stacks to cre

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Associates . You will act in a player-coach capacity and are accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. Responsibilities Ongoing management of the operational performance of your team to deliver KPIs Manage capacity and scheduling, dividing and assigning work between team members Ensuring your team has all the skills and resources needed to be successful in their role Setting clear goals and expectations for individual and team performance Foster a culture of continuous improvement to refine team processes and procedures Support recruitment and hiring initiatives Coach and mentor individuals for career progression via structured career development conversations Provide continuous performance feedback and facil

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirem