International Operations Director Jobs

Vous voulez travailler dans le domaine de la technologie dans une banque d'investissement? Une formation diplômante rémunérée, un soutien continu, des opportunités auprès d'employeurs internationaux de premier plan: le programme pour diplômés de l'Alumni vous offre tout ce dont vous avez besoin. (Et ne vous inquiétez pas, il n'y a pas d'obligation de formation, pas de frais de sortie, pas de pièges cachés). Chez mtrois, nous mettons en relation d'excellents diplômés avec de brillantes entreprises internationales. Nous comptons parmi nos clients des banques d'investissement de premier plan et d'autres organisations dans un large éventail de secteurs, de l'assurance aux soins de santé en passant par les voyages. Ce que vous ferez: Le support de production joue un rôle essentiel dans la technologie d'entreprise, des moteurs de trading algorithmique aux rapports réglementaires. C'est un peu comme les soins de santé pour la technologie. En tant qu'analyste du support de production chez mtrois, vous aurez pour mission commune de veiller sur les systèmes et processus techniques sur lesquels les autres équipes comptent. Comment ça marche: Inscrivez-vous en ligne : Remplissez le formulaire en haut de cette page en incluant votre CV. Complétez le processus d’évaluation: Cela impliquera un appel d’introduction avec un membre de notre équipe de talents, un test de résolution de problèmes en ligne et une entrevue finale. Inscrivez-vous au cours de formation en ligne de 6 semaines à temps plein: Attendez-vous à un mélange d’apprentissage de type cours magistral, de travail de groupe collaboratif, de complétions de projets et d’affectations de développement logiciel individuel. Recevez le soutien dont vous avez besoin: Qu’il s’agisse de webinaires sur des domaines techniques clés avec notre équipe de talents, ou de sessions sans rendez-vous avec nos gestionnaires d’expérience de l’académie, vous serez supportées tout au long de votre processus. Accédez à des carrières avec des emp

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Implementation Project Coordinator – APAC Company Overview At Playlist, life’s richest moments happen when people step away from screens to move, connect, explore, and play. We’re building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology’s role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you’re passionate about enhancing wellness through technology. About the Right Team Member As part of our Implementation Team, the Implementation Project Coordinator helps keep customer onboarding projects organised, on track and moving forward. This is a hands-on, detail-driven role in which you’ll work directly with customers througho

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. About the right team member The SMB Sales Specialist is responsible for achieving sales targets for the Mindbody team. This position is focused on the total addressable market, while maintaining revenue objectives. The position involves communicating with prospects in various forums including field sales and outbound calls, emails, text, and other social media engagements. The SMB Sales Specialist enable others’ passions for health, wellness, and beauty to reach their maximum potential by providing solutions through technology. About the role Drives sales volume via outbound cold calls, outbound field sales, lead generation and closing sales with our single location prospects Initiates sales activity via in-person, phone, text and email, including but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration r

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play You'll guide new Mindbody customers through their software journey - from configuration and training to launch. Acting as their trusted partner, you'll lead virtual onboarding sessions, gather requirements, and build out their sites to match their unique goals and business needs. You'll troubleshoot challenges, recommend value-added services, and collaborate across teams to ensure every customer feels confident and set up for success. Manage onboarding for assigned customers, delivering configuration, training, and support through virtual video sessions Gather customer requirements during kickoff calls and configure their software environment to align with their business objectives Identify opportunities to recommend and coordinate additional Mindbody services and products that add value Troubleshoot software challenges and collaborate with Engineering and Product teams to resolve issues Build trust and confidence by sharing your firsthand knowledge of Mindbody products, services, and processes Proactively follow up with customers to ensure engagement, answer questions, and support their progress Schedule ongoing training sessions as needed to reinforce lear

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented. About the right team member The SMB Sales Specialist is responsible for achieving sales targets for the Mindbody team. This position is focused on the total addressable market, while maintaining revenue objectives. The position involves communicating with prospects in various forums including field sales and outbound calls, emails, text, and other social media engagements. The SMB Sales Specialist enable others’ passions for health, wellness, and beauty to reach their maximum potential by providing solutions through technology. About the role Drives sales volume via outbound cold calls, outbound field sales, lead generation and closing sales with our single location prospects Initiates sales activity via in-person, phone, text and email, including but not limited to, introduction (cold calls), follow-ups, and demonstration calls, introduction emails, follow-up emails, pre-and post-demonstration r

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Account and Implementation Management Team provides a wide range of services to Mindbody customers who wish to engage with a single-point-of-contact for their account and technical management needs. The team also provides support for multiple types of one-time project engagements from onboarding to mass data changes within the software. JOB SUMMARY: A Technical Account Manager (TAM) provides account management support to their assigned base by gaining an understanding of a customer’s business model to develop solutions that meet the customer’s needs within the software and improve efficiencies. The incumbent is required to develop relationships with both customers and internal resources to ensure a customer’s success. The TAM is responsible for managing the customer experience by educating customers on best practices, acting as their liaison for all things Mindbody and delivering services in a way that our customers are delighted to do business with Mindbody. MINIMUM QUALIFICATIONS AND REQUIREMENTS: • Bachelor’s Degree or equivalent experience. • Three (3) years of experience in a client facing, high-level, cus

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play Build the secure, scalable systems that power Mindbody’s wellness platform—helping studios thrive and consumers stay connected to what moves them. Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Design and develop backend services and APIs that are robust, maintainable, and user-friendly. Champion engineering excellence through practices like automated testing, thoughtful code reviews, and effective monitoring. Push for simplicity and eliminate unnecessary complexity, all while delivering reliable, high-quality software that delights users. Contribute to architecture decisions and help shape how microservices interact across a growing, service-oriented ecosystem. Lead with curiosity—seeking feedback, learning from diverse perspectives, and mentoring others along the way. Drive positive change, culture, and collaboration on a team that values autonomy and impact. Experience You Bring Proficiency in .NET Senior-level experience developing backend systems for large-scale platforms. Experience a

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Customer Success Team is responsible for ensuring customers achieve their desired outcomes with Mindbody by facilitating early software adoption, optimization recommendations, proactive support, and continuous education. They build strong relationships, monitor customer health, and collect feedback to drive improvements, while also handling upselling, and churn reduction. By fostering customer advocacy and tracking key metrics like NPS and CSAT, the CS team enhances customer satisfaction and loyalty. Ultimately, they play a crucial role in driving long-term business success through improved customer engagement and retention. JOB SUMMARY: The Customer Success Manager possesses thorough knowledge of all Mindbody products, setups, and services and works with small and medium-sized (SMB) accounts to maximize customer investment value. They drive software adoption and optimization for net-new customers, ensuring they are realizing value from the Mindbody software from the onset. For tenured customers, CSMs are responsible for monitoring customer health and proactively reaching out to customers to ensure th

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play You’ll join Mindbody’s External APIs team, which owns the developer-facing platform that partners, integrators, and enterprise customers build on. That includes our Public API, Webhooks, Affiliate API, and the developer portal experience. You’ll help build, ship, and operate the APIs that thousands of wellness businesses use to connect Mindbody to payroll, marketing, booking, and other tools — with a high bar for reliability, backward compatibility, and partner experience. Build and maintain performant backend systems and applications that drive real-world experiences — especially the public and partner APIs studios, aggregators, and strategic accounts depend on Partner with Product, Partnerships and API Support to bring features to life from ideation through deployment, always iterating with the end-user in mind — here, that user is often an external developer or enterprise integrator Contribute to API platform work such as authentication and authorization, versioning, rate limiting, and changes that protect the experience our partners depend on Help keep existing integrations stable while we ship new capabilities — including compatibility across surfaces t

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Team Mindbody has a complex suite of products and features that customers rely on to run and grow their businesses. As the platform has grown in size and complexity, so has the opportunity to more consistently embed data into how we build and prioritize. Product Analytics exists to unlock that opportunity. We are a dedicated analytics function embedded within the Product organization, focused on surfacing timely, actionable insights that help our teams build better products and drive real business outcomes. We partner closely with Product, Design, and Engineering to understand how customers interact with our platform, identify friction and opportunity, and measure the impact of what we ship. We are a distinct team from Business Intelligence, though we partner closely with BI, who own centralized reporting infrastructure, while we focus on fast-paced, exploratory analysis tied directly to product decisions. The Role and Responsibilities We're looking for a Senior Product Analyst to join our growing Product Analytics team. This is a high-impact, high-visibility role focused on Mindbody software. You'll act as a strategic analytics partner to product

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Team Mindbody has a complex suite of products and features that customers rely on to run and grow their businesses. As the platform has grown in size and complexity, so has the opportunity to more consistently embed data into how we build and prioritize. Product Analytics exists to unlock that opportunity. We are a dedicated analytics function embedded within the Product organization, focused on surfacing timely, actionable insights that help our teams build better products and drive real business outcomes. We partner closely with Product, Design, and Engineering to understand how customers interact with our platform, identify friction and opportunity, and measure the impact of what we ship. We are a distinct team from Business Intelligence, though we partner closely with BI, who own centralized reporting infrastructure, while we focus on fast-paced, exploratory analysis tied directly to product decisions. The Role and Responsibilities We're looking for a Senior Product Analyst to join our growing Product Analytics team. This is a high-impact, high-visibility role focused on Mindbody software. You'll act as a strategic analytics partner to product

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who you are We have an exciting opportunity for an experienced, analytical, strategic marketing professional to lead the growth marketing team at Mindbody. You will be responsible for both paid and organic demand generation, website CRO, SEO, lifecycle marketing, and product marketing, working closely with the executive team and leaders across sales, customer support, pricing, product, and engineering. This role will report directly to the CMO and will be responsible for driving breakthrough customer growth strategies using marketing best practices, tools, and technologies. The role you'll play Own all paid and organic customer acquisition channels, providing daily, weekly and monthly reporting to the executive team, including key marketing performance, pacing updates, and test results Manage our multi-million-dollar media budget and annual growth targets – including owning forecasting, channel allocations, and changes in spend strategy Assist sales teams in driving conversions Perform continuous iteration, experimentation, and improvement on SEO and website CRO Manage and mentor a high performing team of growth marketing professionals Drive internal enableme

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. The Role You’ll Play Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellnes

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play This paralegal role sits at the center of our Legal Team’s product and privacy work, helping connect legal guidance with the teams building, marketing, securing, and supporting our products. You’ll partner closely with attorneys and cross-functional stakeholders to track product functionality, support privacy and regulatory workflows, maintain key records, and help the business move thoughtfully and efficiently in a dynamic global environment. Support product and privacy legal matters, including documenting product functionality, tracking regulatory requirements, maintaining records related to key compliance features, and triaging outreach from the business Partner with product, engineering, marketing, security, procurement, finance, and other teams to support legal workflows related to our products and services Maintain privacy, product, regulatory, and procedural documentation across products, jurisdictions, and internal teams Help evaluate AI tools and legal tech, support implementations/integrations, and help pilot and optimize automation to improve adoption and prod

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are At Playlist, we believe technology should create connection, joy, and ease. We’re a team fueled by innovation, driven by curiosity, and grounded in the simple truth that happy teams make happy customers. We’re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical Support Specialist I, you’ll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a dynamic, high-energy environment, helping customers navigate our products and services primarily over the phone (and sometimes through email, chat, and web forums). Here’s how you'll make an impact: Deliver exceptional technical support to our English and French-speaking customers with warmth, clarity, and care. Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive. Navigate multiple support channels (phone, email, chat) with ease and professionalism. Educate customers on features and services, guiding them to get the most out of our products. Document customer interactions th