Platform administration isn't the part of the product anyone screenshots for a demo. Nobody's writing a blog post about your identity provisioning flow. But it's the thing every other team at Diligent quietly depends on more than any other dev team in the company and when it breaks, everyone notices immediately. If that kind of quiet, high-stakes ownership sounds appealing rather than thankless, keep reading. This role is for someone who wants real skin in the game: you build it, you ship it, you support it. We're a high-initiative team that improves things we see first and asks permission later, building secure, event-driven microservices in TypeScript on AWS, and treating infrastructure as code the same way we treat application code: with rigor, not as an afterthought. Here's a breakdown of what you'll do (not all of it, just the important stuff) Design and build secure, scalable full-stack services using AWS serverless tech (Lambda, SQS, API Gateway) — with real attention to event-driven patterns and observability, not just "does it work on my machine." Own your services in production. That means building good observability, keeping an eye on alerts, and responding to them before they become bigger problems. Build infrastructure as code with AWS CDK and push for CI/CD that ships safely and often — not "big bang" releases you have to pray over. Design RESTful APIs other teams will actually want to consume: clear contracts, sane versioning, no surprises. Write tests — unit, integration, end-to-end — as part of how you build, not a chore you do after. Show up to architecture discussions with opinions and documentation, not just vibes. Use AI tools to move faster on coding, debugging, testing, and research — but you're still the one who validates the output. These are the essentials you'll need to get an interview 2-3 years of professional software engineering experience in an agile, full-stack-focused environment. Solid full-stack fundamentals: request lifecycles, d
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It Automation And Ai Engineer in Vancouver
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You define how the codebase is built. On-site | Vancouver Office – 675 W Hastings St. The Problem We're Solving EviSmart is building the unified dashboard platform where every product surface comes together — the interface lab owners use to manage cases, access analytics, and launch AI-powered tools. It doesn’t have a frontend foundation yet. What exists is a clear product direction, a backend that’s ready to connect, and an engineering team that needs someone to draw the lines before anyone starts building. Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth — the market is responding. 28 countries. One platform. The dental industry's Autopilot. An in-house AI model research and development team building proprietary intelligence. Why This Role, Right Now Most senior frontend engineers join products with foundations already in place — someone else made the hard calls, and your job is to build within them. This is the opposite. There is no existing dashboard frontend, no technical debt to inherit, and no architectural decisions that constrain you yet. The person who joins now makes the foundational choices that the entire frontend team builds on for the next several years. The first product milestone is aggressive, the customer base is real and global, and the backend is ready. What doesn’t exist yet is the engineer who sets the direction. A Note from the Team “We’re not looking for someone who needs a clear spec before they can move. We need someone who can audit what exists, make a recommendation, and execute on it. If you’ve been the person who sets the technical direction that your team builds on, and you want to do that at a scale that actually matters, this is that conversation.” — Paolo Kalaw, CEO, EviSmart What You’ll Own Own the React JS / TypeScript frontend architecture for a new dashboard platform — the unified interface where all products connect. De
About the role As a Customer Success Manager I at 3rdRisk, you're the person who turns a new customer into a confident, successful one. You own onboarding from kickoff to go-live — guiding organizations through implementation and configuration until they're getting real value from the platform — and you stay with them afterwards as their trusted point of contact, running the relationship through regular check-ins and Quarterly Business Reviews. Based out of Diligent's Vancouver office, you'll serve 3rdRisk customers across North America as part of a Customer Success team that's still taking shape: four CSMs split across Vancouver and Amsterdam, working closely as one team across both hubs. That early stage is the opportunity. Alongside the customer work, you'll help build the function itself — turning what works into repeatable playbooks, templates, and processes, and helping align how 3rdRisk operates as it integrates with Diligent. You'll have real ownership from day one and a direct hand in shaping how the team works as it grows. It's a role for someone who genuinely enjoys the customer relationship, likes creating structure where there isn't any yet, and wants to grow their Customer Success career somewhere their work has visible impact. What you'll do Own customer onboarding end to end — from kickoff through configuration to go-live — so every new customer reaches value quickly and confidently. Build and continuously improve the onboarding experience, capturing what works in playbooks, templates, and documentation the whole team can use. Run the ongoing relationship with your customers: proactive check-ins, Quarterly Business Reviews, and the day-to-day partnership that drives adoption, satisfaction, and retention. Be the trusted point of contact your customers rely on, and step in on more complex situations — coordinating with product, support, and engineering to get to a resolution. Help build 3rdRisk's Customer Success function: shaping process, tooling, and
We deliver foundational systems that shape the future of how technology is used in a top performing quantitative equity fund that manages over $78+ billion USD in financial assets. This is a fantastic opportunity in the exciting intersection of finance and technology where investment decisions are made using technology. Quantitative equity funds use programmed investment strategies and as a result, our technology team is crucial to its success. The team is headquartered and deeply rooted in West Coast Vancouver. We place high value on maintaining an entrepreneurial spirit and creating a culture where each of us has opportunities to succeed. What You Will Do The technology infrastructure team plays an essential role through innovative technologies on our hybrid (on-premise and cloud based) platform: distributed computing, petabyte-scale data storage, containerization, non-traditional high-performance databases, process orchestration, monitoring, data visualization and DevOps. You own the entire technology infrastructure life cycle: Engineer and support software and systems infrastructure. Introduce new foundational technologies that advance our software engineering capabilities to the next level. Collaborate with our software development teams on support issues and improvements to our infrastructure tools, processes, and software. Act as a conduit between our application development teams, and IT, network security, and other stakeholders to align priorities and translate business requirements into technical designs. Improve systems infrastructure reliability. Gather and analyze metrics from operating systems and applications to assist in performance tuning, fault finding and business continuity planning. Design, plan and implement solutions in an entrepreneurial spirit. What You Bring Programming Knowledge – you have an undergraduate, graduate, or post-graduate degree in a computer-related field OR exceptional programming skills gain
Here’s a summary of the role: Diligent is seeking for a Delivery Analyst (Entities) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop and maintain Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data. Support the assessment of source data and document structures, including metadata, naming conventions, relationships, and access requirements, to help define migration scope and mapping needs. Prepare and cleanse data and documents for migration by assisting with deduplication, metadata normalization, validation, and identificati
You love turning real business problems into working AI solutions — and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function , a small, high-impact team that is embedding AI and GenA I into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on — from prototypes and reference implementations through to production-grade integrations . You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales. Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives. Design and deliver end-to-end AI/GenAI solutions — from ideation and prototyping through production deployment, monitoring, and continuous improvement. Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way.  
Most security assurance work is reactive: a customer asks, a team scrambles, an answer goes out. This role exists to end that cycle. As a Senior Staff Analyst, you’ll own a named portfolio of our most significant customers from a security perspective, and get ahead of what they need — their regulatory environment, their audit calendar, their risk appetite, their control expectations — well enough to have the evidence ready before the request arrives. You’ll lead customer security audits hands-on, sit across from customer security teams as a peer rather than a form-filler, and build account security plans that make the next assessment predictable instead of painful. This is deliberately a hands-on senior individual contributor role. You’ll spend your time in audits, in customer conversations, and in the detail of controls and evidence — not in a management chain. If you’ve got deep SOC 2 and ISO 27001 knowledge, real technical range across cloud architecture, identity and vulnerability management, and the presence to hold a room with a sceptical CISO, this is a portfolio you can genuinely own. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a portfolio of strategic accounts as their dedicated security point of contact, building durable relationships with their security, risk, compliance and procurement teams. Lead customer security audits and assessments hands-on — scoping, preparing evidence, running the sessions, defending control design and driving findings to closure with internal owners. Build and maintain an account security plan for each account: their frameworks and regulators, audit and reassessment cycles, known concerns, open items and the roadmap commitments they care about. Anticipate requirements before they’re raised, tracking regulatory change, industry expectations and each account’s compliance calendar so documentation and evidence are staged in advance. Act
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's Vancouver office is a growing hub of engineering talent, and we're looking for someone to shape how the team grows, stays, and thrives. As the Vancouver People & Talent Lead, you'll lead talent strategy for the site while serving as the people and office point of contact for the Vancouver site. This role sits at the intersection of talent strategy and organizational health. You'll work closely with Recruiting, People Business Partners, and Engineering leadership to understand what the Vancouver team needs to scale well, then build the programs, systems, and relationships to make it happen. The experience you create will be a direct expression of Roblox's investment in this team. You will report to the People Business Partner Lead supporting the Vancouver engineering organization. You Will: Talent Strategy Own full-cycle talent acquisition for the Vancouver site. Partner with Engineering leadership to define hiring strategy, recruit for senior and niche technical roles, build local talent pipelines, and support workforce planning as the team scales. Champion Roblox as an employer of choice in the Vancouver tech market through partnerships with universities,, and local indu
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