It Operations Analyst Jobs

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team. Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard. About the Role We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company. The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions. In this role, you will: Build, lead,

About the Team Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems. Our work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability. About the Role This role is for software engineers who want to build and evolve backend systems operating at significant scale. You’ll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability. You’ll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design. This is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users. In this role, you will: Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences. Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely. Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow. Build and improve systems for asynchronous processing and other large-scale backend workloads. Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback. Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact. Participate in on-call, incident response, and root-cause analysis, and turn operational lea

About the Team The Statsig team within OpenAI owns the experimentation, rollout, dynamic configuration, and analytics infrastructure that sits on the launch path for OpenAI products. Our systems help teams ship safely, evaluate product and model changes in production, and make high-confidence decisions from real-world usage. Statsig began as an independent company built around experimentation, feature management, and product analytics at scale. After Statsig joined OpenAI, the team began the next chapter: bringing that platform expertise and infrastructure into OpenAI as the experimentation and rollout foundation for every product we ship. This is infrastructure with a very direct product consequence. Teams working on ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and shared platform systems depend on Statsig to evaluate configurations, move traffic safely, ingest experiment data, serve analytics, and roll changes forward or back when production reality demands it. We are at a critical point in the platform journey. Adoption is accelerating quickly across OpenAI, and the systems that were already important are becoming load-bearing for how the company launches. The infrastructure needs to stay fast under sharply increasing evaluation volume, reliable when more services depend on it, observable enough to debug quickly, and efficient enough to support OpenAI-wide scale. Recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency across important services. The next phase is to make those gains systematic: a platform that can absorb rapidly growing product velocity while preserving low latency, data quality, operational safety, and developer trust. Based out of OpenAI's Bellevue office, we are a close-knit team that values in-person collaboration, technical depth, operational ownership, and building infrastructure that

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build critical tools and automation solutions used across Twitch. You will report to the Director of Security, Identity, and Privacy Platforms. You will manage engineers responsible for operating our security data platform handling billions of weekly events, a multi-petabyte data lake, and numerous analysis tools that provide critical data across the organization to support important security programs. You will also lead engineers responsible for writing software to accomplish security at scale through automation, libraries, and services. With this team, you will lead the full software development lifecycle from product discovery, roadmap prioritization, and execution. Programs you support will include Fraud, Service-to-Service Auth, Detection and Incident Response, Vulnerability Management, Engineering Intelligence, and Privacy. You are experienced in software and data engineering, you bring awareness of the industry's cutting edge, and you're passionate about security. If this sounds accurate, come join us! You can work from San Francisc

Here's a summary of the role: You're a hands-on engineer who enjoys solving complex data challenges at scale. You'll join the Data Hub team, building the shared data platform that supports reporting, analytics, AI, and Data Science initiatives across Diligent. Working with Python, SQL, AWS, and cloud-native technologies, you'll help process, organize, and enrich large volumes of data while developing scalable services and modern data solutions. You'll collaborate closely with Product Managers, Engineering Managers, and fellow engineers to deliver high-quality features, improve platform capabilities, and shape the future of our data ecosystem. If you enjoy ownership, solving challenging problems, experimenting with new technologies, and working in a collaborative environment, you'll fit right in. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design, develop, review, and test features and user stories following Agile development practices Contribute to core platform development and integration projects across multiple systems Participate in shaping the future architecture of the product , including designing scalable backend services and prototypes Collaborate with Product Owners and Engineering Managers to analyze, refine, and document technical requirements Build and maintain cloud-native solutions and microservices-based applications Leverage AI-assisted development tools , code assistants, and modern engineering workflows to improve delivery efficiency Support the creation and maintenance of high-quality operational and technical documentation Continuously identify opportunities to improve engineering processes, quality, and team effectiveness These are the essentials you'll need to get an interview: 2+ years of experience in a hands-on software development role within a commercial software environment Strong programming experi

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . About the team Dialpad's Contact Center QA team owns the quality of the AI-driven services behind our customer engagement platform. We validate that complex features like AI Routing, Digital Agents, and real-time Analytics are genuinely enterprise-grade in scale, reliability, and performance. And we go further, working cross-fun

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work. This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you'll build the relationships that make design effective. You'll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job. You'll manage a small team of designers and own the quality of the work across these products. The design questions here don't have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you're already working in AI product design, or actively building toward it, and you want to lead a team

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Merchant EMEA Engineering builds the technology that helps merchants join, grow, and operate successfully across our markets. Our organization brings together the strengths of Wolt and Deliveroo and supports merchants across 37 countries. We work across the merchant journey, including onboarding, business growth and support, analytics and recommendations, menu and order management, integrations, and merchant applications. Our teams sit close to the business. Rather than primarily building foundational platforms, we build products and features on top of our existing platforms to solve real merchant and market needs, including local business requirements, growth opportunities, and operational challenges. 📍This open role is based in our tech hubs in Helsinki or Berlin . Please note: This role requires being based in Berlin/Helsinki on a hybrid basis. We are currently unable to offer fully remote work, visa sponsorship, or relocation support for this opportunity. What You'll Do As a Fullstack Engineer, you'll contribute to products and services used across the merchant experience. You'll: Build and maintain production software across backend services and user-facing applications. Work on areas such as merchant onboarding, analytics, r

About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Job Overview: As an Solution Engineer, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product. Responsibilities: Engage with potential clients to understand their business requirements and challenges. Conduct a thorough needs analysis to align our product with customer needs. Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution. Customize demonstrations to address specific customer requirements and pain points. Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments. Collaborate with the product development team to stay informed about the latest features and updates. Work closely with the sales team to provide technical expertise during the sales process. Collaborate with the marketing team to develop and enhance sales collateral and presentations. Build and maintain strong relationships with key stakeholders, including IT decision-makers. Address customer inquiries and concerns

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About the Role We are looking for a Strategic Finance Lead to serve as a strategic thought partner to our Product and Engineering organizations. In this role, you will help shape how Eve evaluates product performance, prioritizes investments, thinks about pricing and monetization, and plans for future growth. You will translate product performance, customer behavior, business trends, and financial information into clear insights and recommendations for senior leaders This is a highly cross-functional role. You will partner closely with Product and Engineering leadership and the Executive Leadership Team. You will not be expected to build analytics infrastructure or own the production of dashboards. Instead, you will partner closel

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a Engagement Manager , you will own end-to-end delivery of GCC/GBS strategy and advisory engagements — from shaping ambiguous client asks into structured problem statements to leading teams through research, analysis, and executive-ready recommendations. This role i

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Marketing Technology Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Marketing Technology Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: SoFi's Cyber Defense organization is looking for an Offensive Security Lead to mature and grow our Penetration Testing and Red Team functions. This is a hands-on leadership role for someone who has spent years both doing the work and building the program around it — someone equally comfortable running a red team engagement against a critical banking platform and designing the operating model that lets a small team of offensive operators keep pace with a fast-growing fintech. A defining part of this role is modernizing how the team scales. We're looking for a leader who has already built and implemented AI-assisted penetration testing and red teaming programs — using AI tooling to accelerate reconnaissance, exploit development, attack-path analysis, and reporting — and who can bring that experience to bear on the program. You'll own the strategy, staffing, tooling, and execution quality of both disciplines, report into Cyber Defense leadership, and act as a trusted advisor to engineering, product, and risk partners across the company. What You’ll Do: Lead and unify Penetration Testing and Red Team into a single, cohesive Offensive Security function — shared standards, shared tradecraft, shared reporting, distinct missions. Set and execute the offensive security roadmap, aligning testing scope